Safety Recall V53 / NHTSA 19V-348 Power Steering Assist – 2017-2019 Chrysler Pacifica

“This site contains affiliate links for which OEMDTC may be compensated”

May 9, 2019 NHTSA CAMPAIGN NUMBER: 19V348000

Engine Stall or Loss of Power Steering Assist

A loss of power steering assist or a stall can increase the risk of crash.

 

NHTSA Campaign Number: 19V348

Manufacturer Chrysler (FCA US LLC)

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 198,731

 

Summary

Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

 

Remedy

Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US’ number for this recall is V53.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall

 


May 2019

Dealer Service Instructions for:

Safety Recall V53 / NHTSA 19V-348 Power Steering Assist

 

Remedy Available

2017-2019 (RU) Chrysler Pacifica

 

NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.

IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory.  Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service.  Involved vehicles can be determined by using the VIP inquiry process.

 

Subject

The battery ground on about 198,800 of the above vehicles may have been built with a sealer that is used during the wire harness manufacturing process may accumulate on the wire harness tab which may cause a loss of clamp load in the battery ground joint over time. A loose battery ground joint may cause an intermittent battery ground connection possibly resulting in an intermittent loss of power steering assist with inconsistent driver steering effort and/or a loss of motive power. An intermittent loss of power steering assist may result in an inconsistent driver steering effort, especially during lower speed maneuvers. A loss of motive power could also occur. Either of these conditions may increase the risk of a vehicle crash without prior warning.

 

Repair

Disassemble and inspect the suspect ground surfaces, clean the contact surfaces as needed, and reassemble the ground joint to the specified torque.

 

Parts Information

No parts are required to perform this service procedure.

 

Parts Return

No parts return required for this campaign.

 

Special Tools

No special tools are required to perform this service procedure.

 

Service Procedure

  1. Open the hood.
  1. Remove the fresh air inlet duct (Figure 1).
  1. Disconnect the negative battery cables (Figure 2).  

Figure 1 – Fresh Air Inlet DuctFigure 1 – Fresh Air Inlet Duct

 

  1. Raise and support the vehicle.

Figure 2 – Negative Battery CablesFigure 2 – Negative Battery Cables

 

  1. Remove the four screws attaching the wheelhouse splash shields to the front belly pan.
  1. Remove the four front screws (Figure 3).
  1. Remove the three push pins (Figure 3).
  1. Remove the eight rear screws (Figure 3).

Figure 3 – Front Belly PanFigure 3 – Front Belly Pan

 

  1. Locate the battery ground stud located on the left frame rail toward the front of the vehicle (Figure 4).
  1. Remove the ground nut from the ground stud (Figure 4).

Figure 4 - Battery Ground Stud LocationFigure 4 –  Battery Ground Stud Location

 

  1. Remove the two ground eyelets from the ground stud (Figure 5).

Figure 5 - Ground EyeletsFigure 5 – Ground Eyelets

 

CAUTION:  To avoid terminal plating damage, do not use metal scrapers to remove heat shrink adhesive from terminals.  

 

  1. Using a plastic scraper, remove excess heat shrink adhesive from all ground terminal connection surfaces (Figure 6).

Figure 6 – Ground TerminalsFigure 6 – Ground Terminals
(Ground Cables Removed from Vehicle for Photographic Purposes Only)

 

  1. If needed, trim excess heat shrink adhesive as close as possible to the heat shrink tubing (Figure 7).

Figure 7 – Trim Excess AdhesiveFigure 7 – Trim Excess Adhesive

 

  1. Using a plastic scraper, remove excess heat shrink adhesive from the ground stud and nut (Figure 5).
  1. Clean all ground terminal, ground stud and ground nut surfaces with Electrical Contact Cleaner or equivalent.
  1. Position the two ground eyelets on  the ground stud.
  1. Install the ground nut to the ground stud and tighten to 9 N·m (80 in. lbs.).
  1. Position the front belly pan to the front fascia.
  1. Install the four front screws and tighten securely.
  1. Install the three push pins.
  1. Install the eight rear screws and tighten securely.
  1. Install the four screws attaching the wheelhouse splash shields to the front belly pan and tighten securely.
  1. Lower the vehicle.
  1. Connect both negative battery cables.
  1. Install the fresh air inlet duct.
  1. Close the hood and return the vehicle to the customer.

 



3 Affected Products

Vehicle

MAKE MODEL YEAR
CHRYSLER PACIFICA 2017-2019

 


9 Associated Documents

ISSUED Owner Notification Letter(Part 577)

RCONL-19V348-1378.pdf 517.279KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [505.16 KB]

 


Manufacturer Notices(to Dealers,etc) – 05/10/2019 New Safety Recall Advanced Communication – V53

RCMN-19V348-6681.pdf 97.644KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [95.36 KB]

 


Recall Acknowledgement

RCAK-19V348-5993.pdf 245.201KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [239.45 KB]

 


Remedy Instructions and TSB

RCRIT-19V348-8890.pdf 578.885KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [565.32 KB]

 


Defect Notice 573 Report

RCLRPT-19V348-4704.PDF 214.204KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [209.18 KB]

 


Recall Quarterly Report #2, 2019-3

RCLQRT-19V348-6372.PDF 211.264KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.31 KB]

 


Recall Quarterly Report #3, 2019-4

RCLQRT-19V348-9098.PDF 211.359KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.41 KB]

 


Recall Quarterly Report #1, 2019-2

RCLQRT-19V348-5410.PDF 211.156KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.21 KB]

 


ISSUED Renotification Notice

RCRN-19V348-9961.pdf 136.474KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [133.28 KB]

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V348&docType=RCL

 


 

SaleBestseller No. 1
WD-40 Specialist Contact Cleaner Spray, 11 oz.
  • WD-40 Specialist Contact Cleaner is ideal for removing oil, dirt, flux residue, and condensation from sensitive electrical equipment. This quick drying, residue-free formula is safe on metal and plastic
  • Cleans sensitive electric equipment. Quick drying. Safe to use on most plastics 1, rubbers and metals. 1 Test on plastic before using, and avoid adhesives, device screens, and keyboards
  • WD-40 Specialist offers easy solutions for specific problems. WD-40 Specialist line is designed with industrial strength quality for your tough jobs
  • Blast away oil, dirt, flux residue and condensation from sensitive electronics and electrical equipment with pinpoint precision. It's ideal for use on printed circuit boards, controls, switches, precision instruments and electric panels
  • WD-40 Brand believes in creating high-quality products that will not fail in extreme conditions. Professionals rely on WD-40 Specialist to get the job done right
SaleBestseller No. 2
CRC 05103 QD Electronic Cleaner -11 Wt Oz
  • QD ELECTRONICS CLEANER: A precise cleaner made from petroleum distillate and alcohol that is fast evaporating and leaves no residue.
  • FORMULA: With quick-drying, plastic safe, residue-free features, this cleaner is ideal for even the most sensitive electronics and will help to prevent contact failure.
  • APPLICATIONS: QD Electronic Cleaner is ideal for use on computer components, circuit breakers, circuits, coin mechanisms, contacts, flux removal, sockets, lighting, plastics, nylon, plugs, relay switches, PVC, and more!
  • PRODUCT SPECIFICATIONS: QD Electronic Cleaner is available in a 11 wt. oz. aerosol can.
  • CRC INDUSTRIES: A market leader that offers impeccably designed chemical solutions to maintain, protect and repair different marine, heavy-duty motor vehicles, industrial-grade engines, household tools, and electrical equipment.
SaleBestseller No. 3
CRC QD Contact Cleaner, 11 Wt Oz, Industrial Strength, Quick Drying, No Residue, Plastic-Safe Electronics Cleaner, Safe For Sensitive Electronics, Aerosol Spray
  • CRC INDUSTRIES: A market leader that offers impeccably designed chemical solutions to maintain, protect and repair different marine, heavy-duty motor vehicles, industrial-grade engines, household tools and electrical equipment
  • QD Contact Cleaner: Helps to effectively eliminate dust, light oil, grease, and dirt from sensitive electronics and electrical equipment. This cleaner evaporates quickly, leaving no residue behind, and is safe to use on all plastics
  • FORMULA: QD Contact Cleaner evaporates quickly, leaving no residue behind and is safe to use on all plastics. Use where lower flashpoint cleaners are acceptable
  • APPLICATIONS: This liquid contact cleaner is ideal for use on telephones, PCs, relays, edge connectors, tape heads, busbars, circuits, contacts, printed circuit boards, switches and breakers
  • PRODUCT SPECIFICATIONS: QD Contact Cleaner is available in an 11 wt. oz. aerosol can. This product is NSF K2 Registered
SaleBestseller No. 4
Clear Care Plus Cleaning Solution with Lens Case, Twin Pack, Multi, 12 Oz, Pack of 2
  • Not only does CLEAR CARE Solution clean your contact lenses with the bubbling power of hydrogen peroxide, it also surrounds your lenses with long-lasting moisture
  • Patented HydraGlydeMoisture Matrix wraps your soft lenses in long-lasting moisture for a fresh lens feeling Triple Action Cleaning loosens dirt, deep cleans and removes protein
  • Exclusive lens case features a platinum disc which activates our gentle, bubbling action and neutralizes our hydrogen peroxide into a gentle saline solution
  • Never put CLEAR CARE Solution directly in or around your eyes Follow instructions completely and do not skip any steps
  • Safe for all Soft and Rigid Gas Permeable Contact Lenses
Bestseller No. 5
CRC 05103-Case 5103 Quick Dry Electronic Cleaner, 11 oz, 12 Pack
  • Package Dimensions :21.082 Cm L X 21.844 Cm W X 28.956 Cm H
  • Product Type:Auto Accessory
  • Item Package Weight:5.148 Kilograms
  • Fit Type: Universal
Bestseller No. 6
Hosa D5S-6 CAIG DeoxIT 5% Spray Contact Cleaner, 5 oz.
  • Cleans, protects, lubricates, and improves conductivity: rejuvenates and enhances electrical connections for clearer audio and better performance
  • Fast-acting deoxidizing solution: removes dust, debris, oxidation, and corrosion from metal surfaces, restoring contact and reducing noise
  • Safe for use on all metal connectors and contacts: will not harm plastics or other materials, and non-returnable due to hazmat safety reasons
  • Versatile and compatible with any audio equipment: ideal for use on connectors, contacts, switches, potentiometers, and other metal surfaces in musical instruments, pedals, amps, mixers, and more
  • Convenient and easy to use: comes in a 5 oz. aerosol spray can with an adjustable valve applicator, providing flushing action and evaporating within 2-3 minutes
Bestseller No. 7
BW-100 Non-Flammable Electronic Contact Cleaner Aerosol Spray- Safely Cleans Joycons, Computers, PCB and More - Removes dust, Dirt and contaminants on Contacts - Quick Dry|8oz/225g |
  • Improves conductivity by blasting away dust and cleaning sensitive electrical equipment
  • Non-flammable, quick evaporation, and zero residue
  • Prevent contact failure by regularly cleaning
  • Safe to use on rubber, metal, and most plastics. Compatibility test on small area is recommended before use
  • Extension straw attached for hard to reach areas enabling pinpoint precision
Bestseller No. 8
Ambro-Sol - M200 Dry Cleaner for Electrical Contacts, Dry Cleaner for Electrical Contacts, Spray Suitable for Cleaning and Maintenance of Electrical Contacts, 100% Recyclable, NET WT. 9.4 Oz. 400ml.
  • DRY CLEANER SPRAY FOR ELECTRICAL CONTACTS - Specific product for thorough cleaning of electrical, electronic and electromagnetic contacts. Instantly removes moisture and greasy substances on the surface such as grease, oil, sludge, wax and glue, leaving the treated part clean and degreased. If used on particularly delicate surfaces, it may be aggressive, affecting them.
  • TECHNICAL CHARACTERISTICS - Color Transparent; Relative density: at 68°F 0.60 ÷ 0.64 g/ml; flash point 32°F; pressure at 68°F 4/6 bar; Odor threshold 47.5 mg/m3; Vapor pressure 240 hPa (68°F); Viscosity at 25ºC 0.700 mm2/s SIO D445 (ASTM D445); Dry Point 779°F Flammable product, do not use on live equipment. Store in a dry place and not at temperatures below 32°F and above 113°F.
  • CFS GAS FREE - All our spray cans do not contain gases harmful to the ozone and atmosphere instead we use LPG gas.Store the product in a dry place at a temperature between 32 and 113 ºF. If stored in the original packaging, the product can be conserved for 24 months. The product doesn’t expire. Keep out of the reach of children.
  • MADE IN ITALY - Ambro-Sol S.r.l. is one of the few companies in the industry nationwide and in Europe to directly manufacture and distribute its products under its own brand name. In full respect of 100% Made in Italy, Ambro-Sol's branded products are safe and innovative. The peculiarities that have made the company great can be summarized in the following concepts: qualitative and technological development, best value for money, professional and efficient service.
  • METAL RECYCLES FOREVER - Metal packaging satisfies all aspects of sustainability by ensuring total protection from contact with oxygen, gases, light, moisture or other contamination and preserves product characteristics for a long time, thus avoiding waste. Ambro-Sol is active in policies to raise awareness of the use of metal packaging as it provides huge energy savings on recycling the same and drastically reduces greenhouse emissions.
SaleBestseller No. 9
Boston Advance Contact Lens Solution by Bausch+ Lomb, for Gas Permeable Contact Lenses, 1 Fl Oz (Packaging May Vary)
  • Step 1 in the Boston ADVANCE Formula Care System
  • Boston is the #1 eye doctor recommended brand of rigid gas permeable (RGP) contact lens solutions
  • Rigid Gas Permeable contact lens solution from the eye care experts at Bausch + Lomb
  • Contact lens solution removes debris and deposits from lenses
  • Visibly tinted contact solution for faster rinsing
Bestseller No. 10
Maxima Racing Oils Citrus Electrical Contact Cleaner (Net Wt. 13.0oz)
  • Formulated specifically to clean and dry electrical components
  • Industrial strength cleaners remove grease, oil and other contaminants
  • Dries completely, leaving no film, residue or moisture droplets
  • Pleasant citrus scent for indoor use
  • Contains no CFC’s and is 50 state VOC compliant

Last update on 2024-03-26 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

Leave a Comment

1
Share to...