Safety Recall V69 – Transmission Valve Body – 2014 Jeep Cherokee

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June 13, 2019 NHTSA CAMPAIGN NUMBER: 19V447000

Stuck Transmission Clutch May Cause Loss of Drive

An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.

 

NHTSA Campaign Number: 19V447

Manufacturer Chrysler (FCA US LLC)

Components POWER TRAIN

Potential Number of Units Affected 81,165

 

Summary

Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

 

Remedy

Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is V69.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall

 


August 2019

Dealer Service Instructions for:

Safety Recall V69 / NHTSA 19V-447 Reprogram Transmission Control Module

 

Remedy Available  

2014 (KL) Jeep Cherokee

 

 

NOTE:  This recall applies only to the above vehicles equipped with a 3.2L engine (sales code EHB).

NOTE:  Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.

IMPORTANT:  Some of the involved vehicles may be in dealer used vehicle inventory.  Dealers should complete this recall service on these vehicles before retail delivery.  Dealers should also perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.

 

Subject

A stuck clutch on about 81,700 of the above vehicles may result in a transmission commanded shift to neutral which may cause a loss of motive power.  A loss of motive power can cause a vehicle crash without prior warning.

 

Repair

Reprogram the Transmission Control Module.

 

Parts Information

No parts are required to perform this service procedure.

 

Parts Return

No parts return required for this campaign.

 

Special Tools

The following special tools are required to perform this repair:

➢ NPN wiTECH micro pod II
➢ NPN Laptop Computer
➢ NPN wiTECH Software

 

Service Procedure 

 

NOTE: The wiTECH scan tool must be used to perform this recall.  This procedure must be performed with the latest software release level.  If the reprogramming flash for the TCM is aborted or interrupted, repeat the procedure. The TCM must be at the latest calibration level after completing this recall. 

 

  1. Open the hood. Install a battery charger and verify that the charging rate provides 13.2 to 13.5 volts.  Do not allow the charger to time out during the flash process.  Set the battery charger timer (if so equipped) to continuous charge.

 

NOTE:  Use an accurate stand-alone voltmeter.  The battery charger volt meter may not be sufficiently accurate.  Voltages outside of the specified range will cause an unsuccessful flash.  If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage.

 

  1. Connect the wiTECH micro pod II to the vehicle data link connector.
  1. Place the ignition in the “RUN” position.
  1. Open the wiTECH 2.0 website.
  1. Enter your “User id” and “Password” and your “Dealer Code”, then select “Sign In” at the bottom of the screen. Click “Accept”.
  1. From the “Vehicle Selection” screen, select the vehicle to be updated.
  1. From the “Action Items” screen, select the “Topology” tab.
  1. From the “Topology” screen, click on the PCM icon.
  1. From the PCM” screen, select the “Flash” tab, then compare the “Current Electronic Control Unit (ECU) Part Number” with the “New ECU Part Number” listed.
    • If the “Current ECU part Number” is the same as the “New Part Number”, proceed to Step 13.
    • If the “Current ECU part Number” is NOT the same as the “New Part Number”, continue with Step 10.
  1. From the flash ECU agreement page, agree to terms by checking the box.
  1. Select “Flash ECU” then follow the wiTECH screen instructions to complete the flash.
  1. Select view DTCs then “Clear All DTCs” and then select “Close”.
  1. From the “Topology” screen, click on the TCM icon.
  1. From the TCM” screen, select the “Flash” tab, then compare the “Current Electronic Control Unit (ECU) Part Number” with the “New ECU Part Number” listed.
    • If the “Current ECU part Number” is the same as the “New Part Number”, proceed to Step 27.
    • If the “Current ECU part Number” is NOT the same as the “New Part Number”, continue with Step 15.
  1. From the flash ECU agreement page, agree to terms by checking the box.
  1. Select “Flash ECU” then follow the wiTECH screen instructions to complete the flash.
  1. Select view DTCs then “Clear All DTCs” and then select “Close”.
  1. From the “Topology” tab select the TCM icon, perform the “TCM VIN Verification” routine located in the TCMMisc Functions” menu and follow the onscreen prompts.
  1. Cycle the ignition OFF then ON.
  1. Using wiTECH, perform a “PROXI Configuration Alignment” routine located under the “Guided Diagnostics” tab of the drop down menu at the upper left corner of the screen.
  1. Close the procedure, shut off the ignition, close all the doors, unplug the Diagnostic Tool from the DLC, and wait for the bus to go to sleep. After the bus is asleep, wait two minutes then you can reconnect the tool to the vehicle and run the PROXI Configuration Alignment procedure again to see the new PROXI status of all the ECUs.
  1. Clear all DTCs that may have been set in any module due to reprogramming. The wiTECH application will automatically present all DTCs after the flash and allow them to be cleared.
  1. Remove the battery charger from the vehicle and then close the hood.
  1. Using wiTECH, from the TCM icon select “Misc Functions” tab, then select “Quicklearn” and follow the screen prompts.

 

NOTE: Transmission must be up to operating temperature (140 degrees F).

 

  1. Select the “Topology” icon, go to “Action Items” screen then select “All DTCs” tab, “Clear All DTCs” and then select “Close”.
  1. Turn the ignition to the “OFF” position and then remove the wiTECH micro pod II device from the vehicle.
  1. Remove the battery charger if necessary, then close the hood.
  1. Return the vehicle to the customer.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
JEEP CHEROKEE 2014

 


11 Associated Documents

Defect Notice 573 Report

RCLRPT-19V447-3749.PDF 213.847KB

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Manufacturer Notices(to Dealers,etc) – 06/14/2019 New Safety Recall Advanced Communication – V69

RCMN-19V447-7131.pdf 97.57KB

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Manufacturer Notices(to Dealers,etc) – 06/28/2019 New Safety Recall Advanced Communication – V69

RCMN-19V447-1241.pdf 100.966KB

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Recall Acknowledgement

RCAK-19V447-5033.pdf 243.962KB

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Remedy Instructions and TSB

RCRIT-19V447-4092.pdf 899.566KB

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Recall 573 Report-Amendment 1

RCLRPT-19V447-7519.PDF 213.813KB

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Recall Quarterly Report #2, 2019-4

RCLQRT-19V447-6526.PDF 211.256KB

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ISSUED Renotification Notice

RCRN-19V447-7522.pdf 136.449KB

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Recall Quarterly Report #1, 2019-3

RCLQRT-19V447-7820.PDF 211.15KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-19V447-7832.pdf 584.216KB

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Recall Quarterly Report #3, 2020-1

RCLQRT-19V447-0642.PDF 211.349KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V447&docType=RCL

 


 

Reprogramming

Chrysler J2534 Application Overview

 

DRB III Emulator

Flash Availability - J2534/Pass Thru Device

Vehicle to Diagnostic Tool Reference Chart

 

Chrysler Recommended J2534 Devices

For Chrysler recommended J2534 device, see below table.

J2534 Device Firmware Version
CTC Vehicle Box * 1.9
UCAN 2 1.0
Blue Streak -2534 Global Programmer 2.10
Actia I+ME Passthru 2.07

* Chrysler recommends the CTC Vehicle Box Device for Chrysler SCI ECU reprogramming. SCI reprogramming is used on most PCMs and TCMs prior to the introduction of CAN bus vehicles which began in 2004 (Durango).

 

Compatible J2534 Devices

Safety Recall V69 - Transmission Valve Body - 2014 Jeep Cherokee | small light CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
Safety Recall V69 - Transmission Valve Body - 2014 Jeep Cherokee | small light CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
Safety Recall V69 - Transmission Valve Body - 2014 Jeep Cherokee | small light CarDAQ-Plus
Safety Recall V69 - Transmission Valve Body - 2014 Jeep Cherokee | small light CarDAQ-M
Safety Recall V69 - Transmission Valve Body - 2014 Jeep Cherokee | small light VSI J2534 ECU Reprogrammer
Safety Recall V69 - Transmission Valve Body - 2014 Jeep Cherokee | small light

Bosch Automotive Tools MTECH2 Mastertech II J2534 VCI with Wired/Wireless Capability for OEM Reprogramming and Diagnostics on GM, Ford, FCA, Nissan/Infiniti, Honda/Acura, and Toyota/Lexus Vehicles

Safety Recall V69 - Transmission Valve Body - 2014 Jeep Cherokee | small light

RAP2 OEM J2534 Remote Reprogramming Tool

Safety Recall V69 - Transmission Valve Body - 2014 Jeep Cherokee | small light

BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI

Safety Recall V69 - Transmission Valve Body - 2014 Jeep Cherokee | small light

Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909

Safety Recall V69 - Transmission Valve Body - 2014 Jeep Cherokee | small light

GODIAG J2534

 


Click on the link below to:

Download J2534 Application

(Install the wiTECH 2.0 J2534 Application on your computer)

Download the Setup Utility

(Configure your microPod/MDP device)

Launch wiTECH 2.0

(Once subscription and users are assigned to a tool please follow this link to access wiTECH)

https://www.mopartsp.com/support

 


Chrysler J2534 Manual

wiTECH Software

www.techauthority.com

 


 

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Last update on 2024-03-18 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

 


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