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March 30, 2021 NHTSA CAMPAIGN NUMBER: 21V221000
Side Curtain Air Bag May Not Deploy
An incomplete deployment or non-deployment of the side curtain air bag increases the risk of injury in the event of a crash.
NHTSA Campaign Number: 21V221
Manufacturer Chrysler (FCA US, LLC)
Components AIR BAGS
Potential Number of Units Affected 1,222
Summary
Chrysler (FCA US, LLC) is recalling certain 2021 Alfa Romeo Stelvio vehicles. An improperly crimped clamp may allow the side curtain air bag cushion and inflator to separate, causing an incomplete deployment or preventing the deployment of the air bag.
Remedy
Chrysler will notify owners, and dealers will replace the side air bag inflatable curtain assembly, free of charge. The recall is expected to begin May 19, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler’s number for this recall is Y15.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
New Safety Recall Advanced Communication – Y15
FCA US LLC (FCA US) has announced a safety recall on certain 2021 Model Year (GU) Alfa Romeo Stelvio vehicles.
VINs identified as being involved in this campaign are currently live and searchable. Stop sale is in effect for the above-identified vehicles.
Vehicles impacted by a stop sale are eligible for reimbursement allowance through the Recall Floorplan Reimbursement Policy (RFPRP), which can be requested upon recall claim submission.
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Involved vehicles can be determined by using the VIP inquiry process.
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have been built with a Side Air Bag Inflatable Curtain (SABIC) assembly with an improperly crimped clamp. A damaged SABIC clamp may allow the cushion and inflator to separate during a SABIC deployment. Separation of the cushion and inflator could potentially result in an incomplete deployment or a nondeployment of the air bag which can reduce occupant protection in the event of a crash, resulting in an increased risk of injury to motor vehicle occupants.
SERVICE ACTION
FCA US will conduct a voluntary safety recall to replace the SABIC assembly. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 2nd Quarter of 2021.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Revision (1) May 2021
Dealer Service Instructions for:
Safety Recall Y15 / NHTSA 21V-221 Side Curtain Air Bag
NOTE: Service Procedure steps to remove the headliner from the vehicle have been eliminated. Headliner removal from the vehicle is not required.
Remedy Available
| 2021 | (GU) | Alfa Romeo Stelvio |
NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The Side Air Bag Inflatable Curtain (SABIC) assembly on about 1,200 of the above vehicles may have been built with an improperly crimped clamp. A damaged SABIC clamp may allow the cushion and inflator to separate during a SABIC deployment. An incomplete deployment or non-deployment of the side curtain air bag increases the risk of injury in the event of a crash.
Repair
Replace both side curtain air bags.
Alternate Transportation
Dealers should attempt to minimize customer inconvenience by placing the owner in a loaner vehicle if the vehicle must be held overnight.
Parts Information
| Part Number | Qty. | Description |
| CSAMY151AA | 1 | Side Curtain Air Bag Right |
| CSAMY152AA | 1 | Side Curtain Air Bag Left |
Parts Return
No parts return required. Manage the original side curtain air bag inflators using locally approved methods, so that they are properly scrapped.
Special Tools
The following special tools are required to perform this repair:
|
wiTECH MicroPod II |
|
Laptop Computer |
|
wiTECH Software |
|
Remover, Power Outlet |
|
Trim Stick |
|
Trim Stick |
Service Procedure
A. Side Curtain Air Bag Removal
- Move both front seats to the forward end of travel position, fully recline both front seat backs, lower the rear seat backrests down, and ensure the lift gate is open before disconnecting the battery.
- Disconnect and isolate the negative battery cable. Wait two minutes for the system capacitor to discharge before further service.
WARNING: To avoid serious or fatal injury on vehicles equipped with air bags, disable the Supplemental Restraint System (SRS) before attempting any side curtain air bag service. Disconnect the Intelligent Battery Sensor (IBS)/negative battery cable assembly from the negative battery post, then wait two minutes for the system capacitor to discharge before performing further diagnosis or service. This is the only sure way to disable the SRS. Failure to take the proper precautions could result in accidental air bag deployment.
WARNING: To avoid serious or fatal injury, use extreme care to prevent any foreign material from entering the side curtain air bag, or becoming entrapped between the side curtain air bag cushion and the headliner. Failure to observe this warning could result in occupant injuries upon air bag deployment.
NOTE: The left (or right) side is illustrated for some operations. Perform the same operations on the other side as well.
- Raise the headrest (1) to end of travel position (Figure 1).
- Press the retainers (2a) and (2b) together and extract the headrest (1) (Figure 1).
- Remove the seat belt bezel (1a) by releasing its retainers (1b) then guide the seat belt (1c) out through the slot (1d) (Figure 2).
- Release the retainers (2b) of the rear seat bolster (2a) (Figure 2).
- Remove the rear seat bolster (2a) by guiding the seat belt (1c) out through the slot (3a) (Figure 2).
- If equipped, release the cargo cover (1a) and roll it back (Figure 3).
- If equipped, retract the movable ends (2a) then remove the cargo cover (1a) from the cargo area attachment locations (Figure 3).
- Extract the roof lamp (1a), releasing the flexible retainer (1b) and rigid retainer (1c) (Figure 4).
- Disconnect the electrical connection (2) and retrieve the roof lamp (3) (Figure 4).
- Open the cover (1a) of the power socket (Figure 5).
- Engage the power outlet remover tool 9857 (2a) in the recesses (2b) of the power socket and carefully extract the power socket (2c). During the removal of the power socket (2c), its ridges (2d) must slide in the housing (2e) (Figure 5).
- Disconnect the electrical connection (3a) and remove the power socket (2c) without removing the ring (4a) (Figure 5).
- Release the tailgate frame weather strip (1a) in the C-pillar trim area (1b) (Figure 6).
- Release the cover and remove the screw (2a) (Figure 6).
- Remove the C-pillar trim panel (1b) releasing the inner retainers (3a) using a trim stick C-4755 (1878077000) or equivalent (Figure 6).
- Unclip the cable ferrule (4a) and remove the cable end (4b) of the rear seat backrest release handle cable (4c) (Figure 6).
- Remove the C-pillar trim panel (1b) (Figure 6).
- With a trim stick, lift up the upper area (1a) and remove the mirror trim (1b) releasing its retainers (Figure 7).
- Move the outer mirror trim (2a) aside, releasing its retainers (2b) (Figure 7).
- Release the sensor (3a) from the four retainers (3b) (Figure 7).
- Remove the outer mirror trim (2a) (Figure 7).
- Lower the sun visor (1a) and release it from the retainer (1b) (Figure 8).
- Release and lower the cover (2a) (Figure 8).
- Remove the screw (3a) (Figure 8).
- Release and lower the sun visor (1a) (Figure 9).
- Disconnect the electrical connection (2a) of the sun visor after removing its foam covering (Figure 9).
- Remove the sun visor (3) (Figure 9).
- Release the cover (1a), remove the screw (1b) and then remove the retainer (1c) (Figure 10).
- Lower the roof lamp (1a) releasing the inner retainers (1b) (Figure 11).
CAUTION: Do not force the edges (1c) to avoid damaging the internal components of the roof lamp (Figure 11).
- Remove the roof lamp (1a) (Figure 11).
- Insert a trim stick into the front area (1a) of the hands-free system microphone (1b) and release its flexible retainer (1c). Then detach the microphone by releasing its rigid retainer (1d) (Figure 12).
- Remove the foam covering (2a) and disconnect the electrical connection (2b) underneath (Figure 12).
- Remove the microphone (1b) (Figure 12).
- Release the cover (1a) of the B-pillar trim (1b) and remove the screw (2a) (Figure 13).
- Release the lower retainers (3a) of the B-pillar trim (1b) using a trim stick C-4829A (1823015000) or equivalent (Figure 13).
- Working carefully and making sure not to bend the roof lining (4a), lower the B-pillar trim (1b), releasing it from its retaining profile (4b) (Figure 13).
- With a suitably sized flat-blade screwdriver, turn the attachment device (1a) of the seat belt (1b) clockwise to the end of travel (about one quarter of a turn) (Figure 14).
- Separate the seat belt end (1a) from the corresponding anchor (1b) (Figure 15).
- Remove the B-pillar trim (1a) by guiding the seat belt through the slot (1b) (Figure 16).
- Lower the roof lamp (1a) releasing the retainers (1b) (Figure 17).
- Disconnect the electrical connection (2a) (Figure 17).
- Remove the roof lamp (1a) (Figure 17).
- Remove all handles (Figure 18).
- Lower the handle (1a) and release the covers (1b), inserting a small head screwdriver in the recess (1c) (Figure 18).
- Release the inner retainers (1a) and remove the handle (1b) (Figure 19).
- Using a trim stick or equivalent, released the A-pillar trim retaining clips (1c) and lower the trim panel (1b) (Figure 20).
- Using a small flat bladed tool, remove the white cap to release the tether clip (1a) and pull it out from the bottom (1b), then remove the A-pillar trim panel (1c) (Figure 21).
- Working on the front left A-pillar, disconnect the electrical connector (1a) joining the roof wiring (Figure 22).
- Release the retainers (2a) of the wiring (2b), using a trim stick C4829A (1823015000) or equivalent (Figure 22).
- Release the roof lining (1a) from the weather strips (1b) of the door frames and from the weather strips (1c) of the tailgate frame (Figure 23).
- Lower the roof lining inside the vehicle and rest it on the seats.
WARNING: To avoid serious or fatal injury, at no time should any source of electricity be permitted near the inflator of a non-deployed air bag. When carrying a non-deployed air bag, the air bag cushion side of the unit should be pointed away from the body to minimize injury in the event of an accidental deployment. If the air bag unit is placed on a bench or any other surface, the air bag cushion side of the unit should be facing such as to minimize movement in the event of an accidental deployment.
All damaged, ineffective or non-deployed air bags which are replaced on vehicles are to be handled and disposed of properly. If an air bag or seat belt tensioner unit is non-deployed, refer to the Hazardous Substance Control System for information regarding the potentially hazardous properties of the subject component and the proper safe handling procedures. Then dispose of all non-deployed and deployed air bags and seat belt tensioners in a manner consistent with state, provincial, local and federal regulations.
- Release the front end (1a) of the tether (1d) of the side curtain air bag module (1b) from the pillar by releasing the tabs (1c) (Figure 24).
- Release the tether (1d) from the retainer (2a) (Figure 24).
- Remove the screws (3a) securing the front part of the side curtain air bag module (1b) (Figure 24).
- Disconnect the electrical connection (1a) from the side curtain air bag module (1b) (Figure 25).
- Remove the screws (2a) securing the rear of side curtain air bag module (1b) (Figure 25).
- Release all the retainers (3a) for the side curtain air bag module (1b) from their housings (3b) on the vehicle, on both the rear and front (Figure 25).
- Remove the side curtain air bag module (1b) after disengaging its retainer (4a) from its housing (4b) (Figure 25).
- No parts return required. Manage the original side curtain air bag inflators using locally approved methods, so that they are properly scrapped.
B. Side Curtain Air Bag Installation
- Handle the NEW side curtain air bag module very carefully. Make sure that the vehicle battery is disconnected.
- Engage the retainer (1a) for the side curtain air bag module (1b) in its housing (1c) on the vehicle (Figure 26).
- Install the side curtain air bag module (1b) and engage all its retainers (2a) to their housings (2b) on the vehicle, both rear and front (Figure 26).
- Install the screws (3a) at the rear part of the side curtain air bag module then tighten them to 9 N·m (80 in. lbs.) (Figure 26).
- Connect the electrical connection (4a) to the side curtain air bag module (1b) (Figure 26).
- Install the screws (1a) at the front part of the side curtain air bag module (1b) then tighten them to 9 N·m (80 in. lbs.) (Figure 27).
- Engage the front stay (2a) to the retainer (2b) (Figure 27).
- Engage the terminal in its housing (3a) with tabs (3b) of the side curtain air bag module from the front stay (Figure 27).
- Raise and position the roof lining inside the vehicle.
- Engage the weather strips of the door frame (1b) and tailgate frame (1c) to the roof lining (1a) (Figure 23).
- Working on the left front pillar, connect the electrical connection joining the roof wiring and engage the wiring retainers (Figure 22).
- Install the tether to the A-pillar trim panel, making sure it is engaged fully and install the white clip (Figure 21).
- Starting at the bottom of the A-pillar trim panel, align the retaining clips and hand tap to engage (Figure 20).
- Position the grab handle in place and engage the retaining clips (1a) (Figure 19) then install the retainer covers (1b) (Figure 18).
- Connect the electrical connection of the roof lamp, position it in its housing and engage the retainers (Figure 17).
- Check that the B-pillar trim panel (1a) is not damaged (Figure 28).
- Guide the seat belt through the slot (1b) in the B-pillar trim panel (1a) (Figure 28).
- Fully insert the anchor (1a) into the seat belt end (1b) allowing it to connect (Figure 29).
CAUTION: Check that the anchor (1a) is securely connected to the seat belt end (1b) by pulling on the belt (Figure 29).
- Operating carefully and making sure not to bend the roof lining (4a), insert the profile (4b) of the B-pillar trim panel (1b) into the housing (Figure 13).
- Engage the lower inner retainers of the B-pillar trim panel then install and tighten the screw and engage the screw cover (Figure 13).
- Connect the electrical connection of the hands-free microphone, then apply its foam covering protection (Figure 12).
- Insert the wiring harness into place, then install the hands-free system microphone and engage its retainers (Figure 12).
- Connect the electrical connection to the roof lamp (Figure 11).
- Install the front roof lamp in position and engage the inner retainers (Figure 11).
- Install the sun visor retainers in place then tighten the screws and engage the covers (Figure 10).
- Connect the electrical connection (2a) of the sun visor, then apply its foam covering protection, insert the wiring and install the sun visor in its housing (Figure 9).
- Tighten the screw (3a) then engage the cover (2a) and engage the sun visor to the retaining clip (1b) (Figure 8).
- Install the sensor (1a) in its housing and engage the four retainers (1b) (Figure 30).
- Install the outer mirror trim (2a) and engage its retainers (2b) (Figure 30).
- Check that the C-pillar trim panel (2a) is not damaged (Figure 31).
- Install the cable end (4b) and clip the cable ferrule (4a) of the rear seat backrest release handle cable (1c) to the C-pillar trim panel (Figure 31).
- Install the C-pillar trim panel (2a) and engage the various inner retainers (2b) (Figure 31).
- Tighten the screw (3a) and then engage the cover (Figure 31).
- Engage the tailgate frame weather strip (4a) (Figure 31).
- Connect the electrical connection of the power socket, insert the power socket in its housing respecting the mandatory position and close the cover (Figure 5).
- Connect the electrical connection of the roof lamp, install the roof lamp in its housing and engage the retainers (Figure 4).
- Install the cargo cover and engage its movable ends into the cargo area attachment locations (Figure 3).
- Check that the rear seat bolster (1b) is not damaged (Figure 32).
- Guide the seat belt (1a) through the slot then install the rear seat bolster (1b) and engage the retainers (1c) (Figure 32).
- Guide the seat belt (1a) through the slot in the seat belt bezel (2a) then engage the retainers (2b) to install the bezel on the rear seat bolster (1b) (Figure 32).
- Do not reconnect the negative cable to the battery at this time. The Supplemental Restraint System (SRS) Verification Test procedure should be performed following service of any SRS component.
NOTE: The following procedure should be performed using the wiTECH scan tool to verify proper SRS operation following the service or replacement of any SRS component. Be certain that the wiTECH scan tool contains the latest version of the proper diagnostic software.
NOTE: During the following SRS test, the battery negative cable remains disconnected and isolated as it was during the component removal and installation procedures.
- Connect the wiTECH micro pod II to the 16-way Data Link Connector (DLC). The DLC is located on the driver side lower edge of the instrument panel, near the steering column opening cover and outboard of the steering column.
- Remove the Occupant Restraint Controller (ORC) fuses.
- Connect the battery negative cable to the battery post and tighten the clamp nut to 5 N·m (44 in. lbs.). Connect the IBS.
- Wait two minutes before proceeding.
- Cycle the ignition to the on position.
- Open the wiTECH 2.0 website.
- Enter your “User id” and “Password” and your “Dealer Code”, then select “Sign In” at the bottom of the screen. Click “Accept”.
- Starting at the “Vehicle Selection” screen, select the appropriate vehicle and Device Name.
- From the “Action Items” screen, click “All DTCs”, select “Clear All DTCs”, click “Continue” and then click “Close”.
- If DTCs are still stored, cycle the ignition OFF/ON to change DTC status from “active” to “stored” then clear DTCs again.
- Turn the ignition switch to the “OFF” position for about 15 seconds, and then back to the “RUN” position. Observe the air bag indicator in the instrument cluster.
- The air bag indicator should illuminate from four to six seconds, and then go out. This indicates that the SRS is functioning normally and that the repairs are complete.
- If the air bag indicator fails to light or the light remains ON, there is still an active SRS fault or malfunction. Refer to the appropriate diagnostic information to diagnose the problem.
- Install the headrests (1) (Figure 1).
- Initializing the steering is required. This will be indicated by a warning light on the Instrument Panel Cluster (IPC) illuminating. Start the engine, turn the steering wheel from one lock to the other and turn it back into the center position.
- If equipped with an electric tow hook, press and hold the button on the rear trim panel for at least 10 seconds. The LED light will turn on continuously to confirm the initialization has taken place.
- Turn the ignition to the “OFF” position.
- Close the hood and remove the wiTECH micro pod II from the DLC.
- Return the vehicle to the customer or inventory.
SEOCONTENT-START
Schedule your FREE repair today!
URGENT SAFETY RECALL
SIDE CURTAIN AIR BAG — Y15/NHTSA 21V-221
[MY Make Model] AA111111
Dear CUSTOMER NAME:
Please bring your vehicle and this card to your scheduled appointment.
We apologize for any inconvenience and do appreciate your attention to this urgent matter.
Safety recall campaign Y15/NHTSA 21V-221 is open on your
[MY Make Model].
ATENCIÓN! La unidad descrita en esta carta tiene un llamado a revisión pendiente por realizer. Para protegerlo a usted y a su
familia, es urgente que se comunique con el grupo FCA US al teléfono 1-866-932-3881 con el fin de programar una cita y se
reparada su unidad sin costo para usted.
0000137/#101130/Y15-FSP
Call 1-866-932-3881
Visit recalls.mopar.com to
locate your closest dealer
Download the Mopar
Owner’s Companion App
at either the App or Google
Play Stores
LOGO
VEHICLE
PICTURE
************************************************************************************************************
Safety Recall Y15 — Side Curtain Air Bag Page 29
Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab. Claims paid
will be used by FCA to record recall service completions and provide dealer
payments.
Use the following labor operation number and time allowance:
Labor Operation Time
Number Allowance
Replace Both Side Curtain Air Bags 23-Y1-51-82 1.8 hours
Floor Plan Reimbursement 95-95-95-97 Calculate
See Below
Floor Plan Reimbursement represents the vehicle’s average daily allowance (see
table below) multiplied by the number of days the vehicle was in dealer inventory
and not available for sale. This reimbursement is limited to the number of days
from the date of the stop sale to the date that the remedy was made available.
Note: If the vehicle was received by your dealership (KZX date) AFTER the stop
sale date, you will use the KZX date instead of the stop sale date. For this Recall,
the stop sale was initiated on 04/07/2021 and the remedy was made available on
04/27/2021, therefore, the number of days cannot exceed 20 days.
Vehicle Average Daily Allowance
2021 (GU) Alfa Romeo Stelvio
Add the cost of the recall parts package plus applicable dealer allowance to your
claim.
NOTE: See the Warranty Administration Manual, Recall Claim Processing
Section, for complete recall claim processing instructions.
To view this notification on DealerCONNECT, select “Global Recall System” on
the Service tab, then click on the description of this notification.
Completion Reporting and Reimbursement
Dealer Notification
Safety Recall Y15 — Side Curtain Air Bag Page 30
All involved vehicle owners known to FCA are being notified of the service
requirement by first class mail. They are requested to schedule appointments for this
service with their dealers. A generic copy of the owner letter is attached.
All involved vehicles have been entered into the DealerCONNECT Global Recall
System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete
vehicles. The owner’s name, address and phone number are listed if known.
Completed vehicles are removed from GRS within several days of repair claim
submission.
To use this system, click on the “Service” tab and then click on “Global Recall
System.” Your dealer’s VIN list for each recall displayed can be sorted by: those
vehicles that were unsold at recall launch, those with a phone number, city, zip
code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery.
Dealers should also use the VIN list to follow up with all owners to schedule
appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that
was obtained from the Department of Motor Vehicles of various states. Use of this information
is permitted for this recall only and is strictly prohibited from all other use.
If you have any questions or need assistance in completing this action, please
contact your Service and Parts District Manager.
Customer Services / Field Operations
FCA US LLC
Owner Notification and Service Scheduling
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
Additional Information
This notice applies to your vehicle,
Y15/NHTSA 21V-221
YOUR SCHEDULING OPTIONS
1. RECOMMENDED OPTION
Call your authorized Alfa Romeo
dealership.
2. Call Alfa Romeo Premium Care at
1-866-932-3881. An agent can
confirm part availability and help
schedule an appointment.
3. Visit recalls.mopar.com, scan the
QR code below, or download the
Mopar Owner’s Companion App.
Get access to recall notifications, locate
your Alfa Romeo dealership, and more
through this website or Mopar Owner’s
Companion App. You will be asked to
provide your Vehicle Identification
Number (VIN) to protect and verify
your identity. The last eight characters
of your VIN are provided above.
DEALERSHIP INSTRUCTIONS
Please reference Safety Recall Y15.
IMPORTANT SAFETY RECALL
Side Curtain Air Bag
Dear [Name],
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
FCA has decided that a defect, which relates to motor vehicle safety, exists in certain [2021
Model Year (GU) Alfa Romeo Stelvio] vehicles.
It is extremely important to take steps now to repair your vehicle to ensure the safety of you and
your passengers.
WHY DOES MY VEHICLE NEED REPAIRS?
The Side Air Bag Inflatable Curtain (SABIC) assembly on your vehicle [1] may have been built
with an improperly crimped clamp. A damaged SABIC clamp may allow the cushion and
inflator to separate during a SABIC deployment. An incomplete deployment or nondeployment
of the side curtain air bag increases the risk of injury in the event of a
crash.
HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE?
FCA will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer
will replace the SABIC assembly. The estimated repair time is two hours. In addition, your
dealer will require your vehicle for proper check-in, preparation, and check-out during your
visit, which require more time. Your time is important to us, so we recommend that you schedule
a service appointment to minimize your inconvenience. Please bring this letter with you to your
dealership.
TO SCHEDULE YOUR FREE REPAIR,
CALL YOUR ALFA ROMEO DEALER TODAY
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you
may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3]
Once we receive and verify the required documents, reimbursement will be sent to you within
60 days. If you have had previous repairs performed and/or already received reimbursement,
you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you
for your attention to this important matter.
Customer Assistance/Field Operations
Fiat Chrysler Automobiles US LLC
[Model Year and Model]
VIN XXXXXXXXXXXXXXXXX
LOGO
VEHICLE PICTURE
QR Code
[1] If you no longer own this vehicle, please help us update our records. Call Alfa Romeo Premium Care at 1-866-932-3881 to update your information.
[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway
Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-
9153), or go to safercar.gov.
[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004,
Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.
Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.
Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371
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04/07/2021
_____________________________________________________________________
New Safety Recall Advanced Communication – Y15
FCA US LLC (FCA US) has announced a safety recall on certain 2021 Model Year (GU) Alfa Romeo Stelvio vehicles.
VINs identified as being involved in this campaign are currently live and searchable. Stop sale is in effect for the above-identified vehicles.
Vehicles impacted by a stop sale are eligible for reimbursement allowance through the Recall Floorplan Reimbursement Policy (RFPRP), which can be requested upon recall claim submission.
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have been built with a Side Air Bag Inflatable Curtain (SABIC) assembly with an improperly crimped clamp. A damaged SABIC clamp may allow the cushion and inflator to separate during a SABIC deployment. Separation of the cushion and inflator could potentially result in an incomplete deployment or a non-deployment of the air bag which can reduce occupant protection in the event of a crash, resulting in an increased risk of injury to motor vehicle occupants.
SERVICE ACTION
FCA US will conduct a voluntary safety recall to replace the SABIC assembly. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 2nd Quarter of 2021.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
FCA US LLC
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Involved vehicles can be determined by using the VIP inquiry process.
************************************************************************************************************
03/31/2021
_____________________________________________________________________
New Safety Recall Advanced Communication – Y15
FCA US LLC (FCA US) has announced a safety recall on certain 2021 Model Year (GU) Alfa Romeo Stelvio vehicles.
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have been built with a Side Air Bag Inflatable Curtain (SABIC) assembly with an improperly crimped clamp. A damaged SABIC clamp may allow the cushion and inflator to separate during a SABIC deployment. Separation of the cushion and inflator could potentially result in an incomplete deployment or a non-deployment of the airbag which can reduce occupant protection in the event of a crash, resulting in an increased risk of injury to motor vehicle occupants.
SERVICE ACTION
FCA US will conduct a voluntary safety recall to replace the SABIC assembly. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 2nd Quarter of 2021.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
FCA US LLC
SEOCONTENT-END
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| ALFA ROMEO | STELVIO | 2021 |
11 Associated Documents
Remedy Instructions and TSB
RCRIT-21V221-8843.pdf 4035.266KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-21V221-0360.pdf 515.66KB
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Remedy Instructions and TSB
RCRIT-21V221-6076.pdf 4082.574KB
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Recall Quarterly Report #1, 2021-2
RCLQRT-21V221-5050.PDF 211.136KB
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Recall Acknowledgement
RCAK-21V221-2305.pdf 645.192KB
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Defect Notice 573 Report
RCLRPT-21V221-9250.PDF 214.118KB
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Manufacturer Notices(to Dealers,etc) – Media Release
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Manufacturer Notices(to Dealers,etc) – New Safety Recall re FCA US LLC (FCA US) has announced a safety recall on certain 2021 Model Year (GU) Alfa Romeo Stelvio vehicles
RCMN-21V221-0953.pdf 100.276KB
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ISSUED Renotification Notice
RCRN-21V221-9599.pdf 137.614KB
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Recall Quarterly Report #2, 2021-3
RCLQRT-21V221-3893.PDF 211.242KB
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Recall Quarterly Report #3, 2021-4
RCLQRT-21V221-6862.PDF 211.327KB
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Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V221&docType=RCL
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- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
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- 【Your Car's Health Doctor】Easily view procedures or send commands for oil change, mileage or driving time reset for most 1996 and newer OBD2 vehicles. It also monitors your oil level and oil life status, ensuring optimal vehicle health.
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- 【 Read & Clear/Reset Engine/ABS/SRS/Transmission Diagnostic Scan Tool 】LAUNCH CRP123 OBD2 Scanner can test Engine, Transmission, ABS and Airbag four systems, also reads and resets code, displays data stream graphic, stores and playbacks dynamic data stream,helps to quick analysis and diagnosis.
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- [ABS & SRS Scanner with Active Test] The ABS/ SRS diagnostic tool Read & clear DTCs, displays live data in a graph to locate the cause of faults and assists the home mechanic with repairs and clearing ABS and airbag warning lights. Active test sensors, valves or solenoids etc. and tracks any threats in real time. It is invaluable to have a diagnostic tool with Active Test feature that you will never find on similar ABS/ SRS scanners.
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Last update on 2024-04-14 / Affiliate links / Images from Amazon Product Advertising API
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