RA2 Radio Software Enhancements – 2015 Dodge Jeep & Ram

“This site contains affiliate links for which OEMDTC may be compensated”

NUMBER: 08-012-17
GROUP: Electrical
DATE: February 02, 2017

 

THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-028-15 REV. A, DATED JULY 13, 2015, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDES MARKET LOCATION, NEW BUILD DATE AND NEW DOWNLOAD SITE LOCATION.

 

SUBJECT:

RA2 Radio Software Enhancements

 

OVERVIEW:

This bulletin involves updating the radio’s software.

 

MODELS:

2015 (LD) Dodge Charger
2015 (WD) Dodge Durango
2015 (WK) Jeep Grand Cherokee
2015 (KL) Jeep Cherokee
2015 (DS) Ram 1500 Pickup
2015 (DJ) Ram 2500 Pickup
2015 (D2) Ram 3500 Pickup
2015 (DD) Ram 3500 Cab Chassis
2015 (DP) Ram 4500/5500 Cab Chassis
2015 (DX) Ram Truck (Mexico)

 

NOTE: **This bulletin applies to vehicles within the following markets/countries: NAFTA.**

NOTE: This bulletin applies to vehicles built on or before **June 29, 2015 (MDH 0629XX)** equipped with UConnect 5.0 AM/FM/BT (sales code RA2).

 

SYMPTOM/CONDITION:

A customer may experience one or more of the following:

  • Radio display screen intermittently may go blank.
  • Radio display screen may lock up.
  • Back up display may not turn off.
  • Audio mutes.
  • Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles.
  • Touchscreen confirmation beep may be too loud (Grand Cherokee only).
  • U0208-00 – Lost Communication With Heated Seat Control Module (Cherokee only).

 

Improvements:

  • Only allow vehicle settings to be changed in run mode. To help ensure settings are properly saved.
  • Always gray out text message soft keys for non-supporting devices.
  • Voice Recognition (VR) improved accuracy.

 

DIAGNOSIS:

Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in

TechCONNECT, verify all related systems are functioning as designed. If Diagnostic Trouble Codes (DTCs) or symptom conditions, other than the ones listed above are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin.

If the customer describes the symptom/condition listed above, perform the Repair Procedure.

 

REPAIR PROCEDURE:

  1. Has the USB flash drive been created?
    • Yes >>> Proceed to Step #3.
    • No >>> Proceed to Step #2.
  2. Go to **DealerCONNECT>Service>Uconnect Command Center>Uconnect>More Information >Dealer software downloads** to download the files. Follow the instructions on the website to create the USB flash drive.

NOTE: A blank USB flash drive RA2 Radio Software Enhancements - 2015 Dodge Jeep & Ram | small light must be used to download the software. The USB flash drive should be 4 GB or larger.

NOTE: If the dealer cannot download the software, make sure you have proper security access. If not have the Service Manager or Shop Foreman download the software update.

  1. Turn the ignition on and check if the vehicle is still in ship mode. This will be displayed in the Electronic Vehicle Information Center (EVIC).
  2. The vehicle must be in Customer Mode to update the radio. Is the vehicle in Ship Mode?
    • Yes >>> Proceed to Step #5.
    • No >>> Proceed to Step #6.
  3. Use the scan tool (wiTech) to put the vehicle into customer mode.
  4. With the ignition on and radio powered up, insert the USB flash drive with new software into USB hub.
  1. The next screen display will have the old and new software levels. The radio will be updated to 7.3.50.
  2. Is the radio software level at or higher then the update to level?
    • Yes >>> This bulletin does not apply, normal diagnostics needs to be performed.
    • No >>> Proceed to Step #9.
  3. Press the soft key “Yes” to start the update.
  4. The update may take 15 minutes, no other actions will be needed.

NOTE: If the software update process is interrupted/aborted, the process should be restarted.

NOTE: Do not cycle the ignition or touch the radio during the update process.

NOTE: During this process the screen will go blank 2 times. Once in the beginning and once at the end of the re-flash process.

  1. After the update is done downloading, the screen will display “Update successful” please remove USB flash drive.
  2. Do not turn off the ignition, the update is not completed. Wait until the normal radio display screen is appears, this will take about 40 seconds.

NOTE: Use wiTech to put the vehicle back into Ship Mode if needed.

 

POLICY:

Reimbursable within the provisions of the warranty.

 

TIME ALLOWANCE:

Labor Operation No: Description Skill Category Amount
18-60-02-FF Radio, Check Software Level and Perform Software Update (0 – Introduction) 6 – Electrical and Body Systems 0.4 Hrs.
18-60-02-FG Radio Software – Create USB flash drive (First Time Only) (0 – Introduction) 6 – Electrical and Body Systems 0.2 Hrs

 

NOTE: The “First Time Only” LOP is used one time per dealer when downloading the software onto a USB flash drive.

NOTE: The expected completion time for the flash download portion of this procedure is approximately 17 minutes. Actual flash download times may be affected by vehicle connection and network capabilities.

 

FAILURE CODE:

The dealer must choose which failure code to use. If the customer came in with an issue and the dealer found updated software to correct that issue, use failure code CC, for all other use failure code RF.

  • If the customer’s concern matches the SYMPTOM/CONDITION identified in the Service Bulletin, failure code CC is to be used.
  • If an available flash is completed while addressing a different customer concern, failure code RF is to be used.
CC Customer Concern
RF Routine Flash

 


 

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [39.68 KB]

 


NUMBER: 08-028-15 REV. A
GROUP: Electrical
DATE: July 13, 2015

https://www.nhtsa.gov/recalls?nhtsaId=10058565

https://static.nhtsa.gov/odi/tsbs/2015/SB-10058565-4105.pdf

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [82.66 KB]

 


NUMBER: 08-028-15
GROUP: Electrical
DATE: March 24, 2015

https://www.nhtsa.gov/recalls?nhtsaId=10144852

https://static.nhtsa.gov/odi/tsbs/2015/MC-10144852-9999.pdf

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [38.38 KB]

 


 

Uconnect Updates - Chrysler Dodge Ram Jeep Fiat

http://chrysler.oemdtc.com/344/uconnect-updates-chrysler-dodge-ram-jeep-fiat

 

Uconnect Updates

 

SaleBestseller No. 1
SanDisk 64GB 2-Pack Ultra USB 3.0 Flash Drive (2x64GB) - SDCZ48-064G-GAM462, Black
  • Transfer speeds up to 10x faster than standard USB 2.0 drives (4MB/s); up to 130MB/s read speed; USB 3.0 port required. Based on internal testing; performance may be lower depending upon host device. 1MB=1,000,000 bytes
  • Backward compatible with USB 2.0
  • Secure file encryption and password protection(2)
SaleBestseller No. 2
Amazon Basics 128 GB Ultra Fast USB 3.1 Flash Drive, Black
  • USB 3.1 flash drive with high-speed transmission; store videos, photos, music, and more
  • 128 GB storage capacity; can store 32,000 12MP photos or 488 minutes 1080P video recording, for example
  • Convenient USB connection
  • Read speed up to 130MB/s and write speed up to 30MB/s; 15x faster than USB 2.0 drives; USB 3.1 Gen 1 / USB 3.0 port required on host devices to achieve optimal read/write speed; backwards compatible with USB 2.0 host devices at lower speed
  • High-quality NAND FLASH flash memory chips can effectively protect personal data security
Bestseller No. 3
SamData 32GB USB Flash Drives 2 Pack 32GB Thumb Drives Memory Stick Jump Drive with LED Light for Storage and Backup (2 Colors: Black Blue)
  • [Great Value Package Offer]: 2 Pack USB 2.0 Flash Drive 32GB Available in 2 different colors - Black and Blue. The different colors can help you to store different content.
  • [Plug and Play]: No need to install any software, Just plug in and use it. The metal clip rotates 360° round the ABS plastic body which. The capless design can avoid lossing of cap, and providing efficient protection to the USB port.
  • [Compatibilty and Interface]: Supports Windows 7 / 8 / 10 / Vista / XP / 2000 / ME / NT Linux and Mac OS. Compatible with USB 2.0 and below. High speed USB 2.0, LED Indicator - Transfer status at a glance.
  • [Suitable for All Uses and Data]: Suitable for storing digital data for school, business or daily usage. Apply to data storage of music, photos, movies, software, and other files.
  • [Warranty Policy]: 12-month warranty, our products are of good quality and we promise that any problem about the product within one year since you buy, it will be guaranteed for free.
Bestseller No. 4
WLOTPO 1TB USB Flash Drive USB Memory Stick Waterproof Jump Drive Pen Drive with Keychain Large Data Storage Compatible for Computer/Laptop Thumb Drive
  • Excellent compatibility- Plug and play, compatible with most systems, save time when sharing or storing files without installing any drivers, plug and play, bring convenience to your work and life.
  • Metal material - The flash drive is made of high quality metal material, which has a beautiful appearance and excellent texture, as well as anti-shock, anti-pressure, anti-scratch and anti-wear characteristics, which can improve the service life.
  • Portability - The flash drive is compact and lightweight in size, easy to carry, no additional power supply or driver required, and can be used on desktop, laptop, tablet and other devices for a variety of occasions.
  • Large Capacity Storage - With a capacity of 1TB, this flash drive can store a large number of files and data, such as documents, photos, videos, etc.
  • We promise you that we offer a 10+ year warranty on all items sold. If you find quality problems with the merchandise itself, we will provide a full refund or free replacement. Let you enjoy our considerate service.
SaleBestseller No. 5
SAMSUNG BAR Plus 3.1 USB Flash Drive, 128GB, 400MB/s, Rugged Metal Casing, Storage Expansion for Photos, Videos, Music, Files, MUF-128BE3/AM, Champagne Silver
  • MOVE FILES IN A FLASH: Fast and convenient read speeds up to 300 MB/s* with the latest USB 3.1 standard give you more time to work, play, watch, and create; Send a 3GB 4K UHD video file from your Bar Plus to your PC in just 10 seconds**
  • RUGGED REFINEMENT: As strong as it is stylish; The sturdy metal body keeps your data safe and intact, and the integrated keyring prevents accidental misplacement or loss; The Bar Plus is the ideal combination of stunning design and worry-free durability
  • TOUGH & TRUSTED: The Bar Plus a trustworthy drive to store your valuable data; It works through it all with a waterproof, shock-proof, temperature-proof, magnet-proof, and X-ray-proof body, all backed by a 5-year limited warranty***
  • WORLD'S #1 FLASH MEMORY BRAND: Experience the performance and reliability from the world's #1 brand for flash memory since 2003;**** All firmware & components, including Samsung's world-renowned DRAM & NAND, are produced in-house
SaleBestseller No. 6
SAMSUNG FIT Plus 3.1 USB Flash Drive, 128GB, 400MB/s, Plug In and Stay, Storage Expansion for Laptop, Tablet, Smart TV, Car Audio System, Gaming Console, MUF-128AB/AM,Gunmetal Gray
  • PLUG IN AND STAY: Expand your storage with the FIT Plus, a compact flash drive, seamless and unobtrusive; Instant storage for your laptops, tablets, TV’s, car audio systems, gaming consoles, and more
  • STORE MORE, LEAVE IT IN: Extra storage in a seamlessly fitting design; Leave it in your devices with reduced risks of accidental bumps or removal; Enough capacity for your favorite tunes, irreplaceable photos/videos, work documents, and personal files
  • SAVE TIME, ADD SPACE: Quick and convenient read speeds up to 400 MB/s* with the latest USB 3.1 standard to ensure transferring data never slows you down; Send a 3GB 4K UHD video file from your FIT Plus to your PC in just 10 seconds**
  • TOUGH & TRUSTED: Files stay secure, anywhere you go; Samsung's leadership in flash memory makes the FIT Plus a trustworthy drive to store your valuable data; It works through it all with a waterproof, shock-proof³, temperature-proof⁴, magnet-proof, and X-ray-proof⁵ body
  • WORLD'S #1 FLASH MEMORY BRAND: Experience the performance and reliability from the world's #1 brand for flash memory since 2003;****** All firmware & components, including Samsung's world-renowned DRAM & NAND, are produced in-house
Bestseller No. 7
SanDisk 128GB Ultra Flair USB 3.0 Flash Drive - SDCZ73-128G-G46, black
  • High-speed USB 3.0 performance of up to 150MB/s(1) [(1) Write to drive up to 15x faster than standard USB 2.0 drives (4MB/s); varies by drive capacity. Up to 150MB/s read speed. USB 3.0 port required. Based on internal testing; performance may be lower depending on host device, usage conditions, and other factors; 1MB=1,000,000 bytes]
  • Transfer a full-length movie in less than 30 seconds(2) [(2) Based on 1.2GB MPEG-4 video transfer with USB 3.0 host device. Results may vary based on host device, file attributes and other factors]
  • Transfer to drive up to 15 times faster than standard USB 2.0 drives(1)
  • Sleek, durable metal casing
  • Easy-to-use password protection for your private files(3) [(3)Password protection uses 128-bit AES encryption and is supported by Windows 7, Windows 8, Windows 10, and Mac OS X v10.9 plus; Software download required for Mac, visit the SanDisk SecureAccess support page]
Bestseller No. 8
PNY - Attaché 4 16GB USB 2.0 Flash Drive - Black (P-FD16GATT4-GE)
  • 16GB storage capacity provides ample room to house important files, so you can easily take them with you on the go.
  • Usb 2.0 interface makes it easy to connect a wide range of devices.
  • Capless Design with a sliding collar helps keep stored data safe.
  • Integrated loop lets you attach the flash drive to a key chain for easy access.
  • Matte housing along with a smoky translucent cap creates a sleep look.
SaleBestseller No. 9
10-Pack Enfain 16GB USB 2.0 Flash Memory Stick Swivel Thumb Drives for Universal Data Storage at Home & The Office (Black)
  • Universal Usability: This 10-pack of 16 GB thumb drives is perfect for data storage and transferring large files efficiently in any environment - from the office to school, at events, and between friends and clients.
  • Great Value Package: This package includes 10 16 GB thumb drives totaling 160 GB of capacity, plus 12 appropriate size labels for a great cost performance.
  • Plug & Use: These jump drives are compatible with Windows 10/ 8/ 7/ Vista/ XP/ 2000/ 98/ ME/ NT Linux/ Mac OS and USB 2.0 (backwards compatible with USB 1.1).
  • Twist Turn & Durable Built: With a 360° rotating aluminum cover protecting the USB port and an eyelet hole on the end, these pen drives are durable and easily attachable.
  • Special Window Design Box: A clear window design box lets you see inside the package, adding a creative and attractive touch.
Bestseller No. 10
SanDisk 64GB Cruzer Glide USB 2.0 Flash Drive - SDCZ60-064G-B35, Black
  • Reliable storage for photos, videos, music and other files
  • Available in capacities from 8GB to 256GB (1GB = 1,000,000,000 bytes - Actual user storage less)
  • Transfer with confidence when moving images and other content
  • Retractable design keeps the connector safe
  • SanDisk SecureAcces software with 128-bit AES encryption and password protection(1)

Last update on 2024-03-16 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

 

Leave a Comment

Share to...