Had the exact same issue 4/17 prior to the recall 8/17, I spent over $1700 on a new alternator, battery and new PCM, submitted for my recall reimbursement and have been declined by Randy at FCA stating there is on proof that the alternator failed creating the other components to fail???? I started my car, drove about 1 mile and the battery and check engine light came on, drove directly to O’reilly and had it tested, they stated it was the alternator, purchased an alternator left the store and all my lights started flashing, windshield wipers going power steering went out and the car dies in the middle of an intersection during rush hour. I had it towed home then to a mechanic as when I called Dodge they said it hadn’t been recalled yet, there was nothing they could do, and they didn’t have a new alternator to put in it (they are replacing it with the same defective alternator). Now that it has been recalled and I submit for reimbursement they tell me since it wasn’t fixed at Dodge there is no proof that is what happened to my car??? Yes I wanted to spend over $1700 to fix a car that wasn’t broken?? My question to them is, you finally send the recall saying my car could have this problem, I send you all my receipts and credit card statement showing my car did have this problem and yet you still say there is no proof??? Sold the Durango, will NEVER by another Dodge again!!!!!

WOW… Mine sounds just like all of yours…. My wife hits the button for the garage door opener one night , but it didn’t work and she noticed a couple dash lights that aren’t normally on were on… Then later that night she noticed a smell in the garage, a burnt smell when she was taking out the garbage … we couldn’t find were the smell was coming from. We thought it was the garage door opener. But the next morning… Nothing, no dome lights, nothing no response when trying to start it. I go get a new 200 dollar battery and its start up but won’t go into gear. Then all the lights start coming on and off . the windshield whippers start to go real slow. the display starts acting weird. It ask’s me for a verification code then starts to display the radio information then the display turns a blue color. And then everything goes dead. I do my research and then I take the car to the dealer. So what does he tell me…. Its not the recall and that my timing cover gasket was bad and oil got on the alternator. So that’s why the alternator went bad So I needed a new alternator and a new gasket at the tune of 1750.00 But the funny thing is I have no oil on my garage floor.

My 2012 Dodge charger just gave out on me last week. Car turned off on my way home from work during traffic with no warnings. Come to find out my battery was completely gone, had to spend $200+ on a new one. Once replacing the battery and turning the car back on the alternator started smoking up and my dashboard kept turning off and on. I had to disconnect the battery and tow the car home :(. I called the dealer the next day but got nowhere, they just told me the recall is still not available. What am I suppose to do just wait?? My daily commute had been very difficult now. When will the recall be available??

My Jeep Grand Cherokee started on fire on 11/6/17.
I never received any kind of recall notice on the alternator. I only realized this was an issue after looking it up….
My Jeep dealership has been very helpful. They towed my vehicle free of charge and also provided me with a loaner vehicle while I wait for mine to be fixed. They have not been able to give me an estimate as to when my car will be fixed because the alternator is no where to be found I guess. 🙁 Big disappointment. I had more faith in the Jeep brand than I should have apparently. I just would think that if this was something that was turning into an issue, Chrysler would have been better prepared to serve their customers in a time of need. I’m sad to see of so many bad experiences as far as being taken care of. So far, besides the pain of waiting, we have been treated very fairly….

I live in South Africa and drive an imported 2014 Dodge Journey 2.4L SXT. Last week while on holiday the error message BATTERY SAVER MODE was displayed and I immediately asked my wife to check our manual, and guess what, its not in the manual. Eventually the vehicle started to shut down and I had to tow the vehicle to my parents home. I got the battery replaced by a 24 hour mobile battery fitment service provider, but this did not solve the problem. I called the dealer I bought the vehicle from in 2014, they never heard of this message before? As I was on holiday I had to find another dealer close by to check the vehicle. On route to the dealer it STALLED in traffic, thank god, was able to put my hazards ON before I got rear ended and had similar events described here, loss of power steering, loss of ABS brakes, REV counter and SPEEDO needles resetting continuously, wipers came ON. I got it towed again to the dealer, they diagnosed the failure as a faulty battery, which I had just replaced the night before. Eventually we proved the battery to be completely fine by testing it again on their STATE of the ART MOPAR approved MIDTRONIC machine, not once but twice and this after they tried to tell me I should have bought a MOPAR battery at 5 x the price of what I paid and attempts to reset the machine after the first PASS, egg on their faces. Only then did they start to fault find further on the Alternator, which was the cause of the failure. Once I mentioned the T36 recall issued for other Dodge models except my Journey and explained how people were complaining of recurring issues after replacing the Alternator and Battery, only then I was told that I need to replace the PCM as well as the Alternator and PCM get replaced in pairs? The repairs were done, I paid cash and got the vehicle back and started to research this problem to find out WHY is there NO recall issued on the JOURNEY? The recall notice shown here https://static.nhtsa.gov/odi/rcl/2017/RCMN-17V435-1556.pdf states that the 160A (BAB) alternator is part of this T36 recall and guess what the part number of the alternator 4801490AA removed from my vehicle is the same (BAB) and when you google the part number it comes up with a replacement part 4801490AC to be fitted, which is what was fitted to my vehicle, together with a NEW PCM.