An engine stall can increase the risk of a crash.
Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall is expected to begin March 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
New Safety Recall Advanced Communication – U01
FCA US LLC (FCA US) has announced a safety recall on certain 2017 model year (RU) Chrysler Pacifica vehicles equipped with a 3.6L engine, without Engine Stop/Start (Sales Code ERF) and with Engine Stop/Start (Sales Code ERC).
VINs identified as being involved in this campaign are currently live and searchable. Stop sale is in effect for the above-identified vehicles.
|IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Involved vehicles can be determined by using the VIP inquiry process.|
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may experience an engine stall without prior warning, without lighting a Malfunction Indicator Lamp (MIL) and without setting any Diagnostic Trouble Code (DTC). In the majority of cases the stalling occurs at low speed, while decelerating, while at idle or while negotiating a turn. Engine stalling results in a loss of motive power, which can cause vehicle crash without prior warning.
FCA US will conduct a voluntary safety recall to reprogram the Powertrain Control Module (PCM) with new software. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 2nd Quarter of 2018.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
FCA US LLC
Chrysler Recommended J2534 Devices
|J2534 Device||Firmware Version|
|CTC Vehicle Box *||1.9|
|Blue Streak -2534 Global Programmer||2.10|
|Actia I+ME Passthru||2.07|
* Chrysler recommends the CTC Vehicle Box Device for Chrysler SCI ECU reprogramming. SCI reprogramming is used on most PCMs and TCMs prior to the introduction of CAN bus vehicles which began in 2004 (Durango).
Compatible J2534 Devices