Even the three year 36,000 mile warranty is void stateside on a former Canadian sold car!

We Chrysler Techs get the worst of it, especially with the rear subframe. It is a knock-down drag out fight to R&R these. All the connecting/interfering components are usually junk also in the “Rust Belt” area of the country. There’s nothing like earning minimum wage(or less) on a Chrysler warranty!

File a complaint with the NHTSA https://www-odi.nhtsa.dot.gov/VehicleComplaint/

I have a 2011 Dodge Caliber that the uni-body is rusted and making a lot of noises when i drive it and feels very unsafe. I brought it to Bettenhausen Dodge in Orland Park, il. and they told me it would all be covered, then a week later before i’m scheduled to bring it in the service guy text’s me and said that i will have an out of pocket expense if other parts are needed to replace it. I should not be responsible for any part or labor for this replacement!!! Has anyone else had this issue? I am supposed to bring the car in this Tuesday for the extended warranty repair and not sure what i should do since i do NOT have the money for additional charges that they want to charge me. This is unacceptable that they would even think the customer should pay for any part of this. VERY UPSET in Illinois. Any advice out there?

Yes you can buy the part online.

https://www.moparpartsgiant.com/parts/mopar-bushing-shift-cable~cstgv341aa.html

I would file a complaint with the NHTSA if the dealer doesn’t want to fix your vehicle.

https://www-odi.nhtsa.dot.gov/VehicleComplaint/