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May 16, 2024 NHTSA CAMPAIGN NUMBER: 24V346000
Air Bags May Not Deploy as Intended/FMVSS 208
Front air bags that do not deploy as intended can increase the risk of injury in a crash.
NHTSA Campaign Number: 24V346
Manufacturer Chrysler (FCA US, LLC)
Components AIR BAGS, STRUCTURE
Potential Number of Units Affected 7
Summary
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. The front bumper may be missing energy absorbing foam, which can cause the front air bags not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Crash Protection.”
Remedy
Dealers will inspect the vehicles and install the foam as necessary, free of charge. Owner notification letters are expected to be mailed July 5, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 41B.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
Chronology :
- On January 22, 2024, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization was notified of a potential issue related to a missing front fascia energy absorbing foam on some Jeep Grand Cherokee vehicles.
- From January 2024, through April 2024, FCA US TSRC conducted an analysis of vehicle production history and determined that the affected vehicles may have been built without a front fascia energy absorbing foam.
- On April 17, 2024, FCA US TSRC organization recognized that a vehicle build issue existed on certain vehicles related to a condition that can lead to a front fascia built without an energy absorbing foam, potentially resulting in a noncompliance with FMVSS No. 208.
- On May 10, 2024, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| JEEP | GRAND CHEROKEE | 2024 |
2 Associated Documents
Recall Acknowledgement
RCAK-24V346-4000.pdf 645.193KB
Recall 573 Report
RCLRPT-24V346-2606.PDF 214.342KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V346&docType=RCL
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-346
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Chrysler (FCA US, LLC) MAY 16, 2024 NHTSA Recall No. : 24V-346 Manufacturer Recall No. : 41B Manufacturer Information :
Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive
CIMS 482-00-91 Auburn Hills MI 48326-2757
Company phone : 1-800-853-1403
Population :
Number of potentially involved : 7
Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2024-2024 Jeep Grand Cherokee Vehicle Type : Body Style : SUV Power Train : NR
Descriptive Information : Some 2024 MY Jeep Grand Cherokee vehicles may have been built with a missing front fascia energy absorbing foam. The suspect period began on December 6, 2023, when the first vehicle was built with a missing energy absorbing foam, and ended on December 9, 2023, when vehicle production processes were corrected. Engineering release documentation and vehicle production records were used to determine the suspect period. Similar vehicles not included in this recall were built before or after the suspect period, were repaired before being released from vehicle plant control, or were built with a front fascia energy absorbing foam.
Production Dates : DEC 06, 2023 – DEC 09, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance :
Description of the Noncompliance :
FMVSS 571.208 specifies vehicle crashworthiness requirements in terms of forces and accelerations measured on anthropomorphic dummies in test crashes, and specifies equipment requirements for active and passive restraint systems. Suspect vehicles built with a missing energy absorbing foam may compromise intended load distribution or energy management and jeopardize proper crash sensing and airbag deployment. FMVSS 1 : 208 – Occupant crash protection
FMVSS 2 : NR Part 573 Safety Recall Report 24V-346 Page 2 Description of the Safety Risk : If the front fascia energy absorbing foam is missing, the energy management system is altered which may cause the front airbags to not deploy as intended which can increase the risk of injury in a crash.
Description of the Cause : NR Identification of Any Warning
that can Occur : None Involved Components : Component Name 1 : Front energy Component Description : Absorber Component Part Number : 68406655AA Supplier Identification : Component Manufacturer
Name : POLYCON
Address : 65 INDEPENDENCE PLACE
GUELPH Foreign States N1K1H8 Country : Canada Chronology :
• On January 22, 2024, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization was notified of a potential issue related to a missing front fascia energy absorbing foam on some Jeep Grand Cherokee vehicles. • From January 2024, through April 2024, FCA US TSRC conducted an analysis of vehicle production history and determined that the affected vehicles may have been built without a front fascia energy absorbing foam. • On April 17, 2024, FCA US TSRC organization recognized that a vehicle build issue existed on certain vehicles related to a condition that can lead to a front fascia built without an energy absorbing foam, potentially resulting in a noncompliance with FMVSS No. 208. • On May 10, 2024, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-346
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : FCA US will conduct a voluntary safety recall on all affected vehicles to
inspect and, if necessary, install the front fascia energy absorbing foam. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense.
The defective condition is that the front fascia energy absorbing foam is missing. The remedy is to ensure the energy absorbing foam is installed.
NR Recall Schedule :
Description of Recall Schedule : **05/16/2024: FCA US will notify dealers and begin notifying owners on
or about 07/05/2024.
Planned Dealer Notification Date : JUL 05, 2024 – JUL 05, 2024
Planned Owner Notification Date : JUL 05, 2024 – JUL 05, 2024
* NR – Not Reported
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