66B – Rearview Camera Image May Not Display – 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, & Ram Promaster

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June 13, 2024 NHTSA CAMPAIGN NUMBER: 24V436000

Rearview Camera Image May Not Display/FMVSS 111

A rearview camera image that does not display decreases the driver’s visibility, increasing the risk of a crash.

 

NHTSA Campaign Number: 24V436

Manufacturer Chrysler (FCA US, LLC)

Components BACK OVER PREVENTION

Potential Number of Units Affected 1,033,433

 

Summary

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”

 

Remedy

Dealers will update the radio software, free of charge. Owner notification letters are expected to be mailed August 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 66B.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


Chronology :

  • From October 2023, through February 2024, FCA US TSRC reviewed warranty data, field records, and customer assistance records to understand potential customer consequence.
  • From March 2024, through May 2024, FCA US TSRC held regular meetings with FCA US Engineering to understand all potential failure modes of the issue and whether the behavior is regulated by FMVSS No.111.
  • On May 8, 2024, the FCA US TSRC organization recognized a radio software issue existed on certain vehicles related to the rearview back up camera not displaying the rearview image, potentially causing a noncompliance with FMVSS No.111.
  • On June 06, 2024, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.

 


19 Affected Products

Vehicles

MAKE MODEL YEAR
CHRYSLER PACIFICA 2021-2023
DODGE DURANGO 2021-2022
JEEP COMPASS 2022-2023
JEEP GRAND CHEROKEE 2021-2023
JEEP GRAND WAGONEER 2022-2023
JEEP WAGONEER 2022-2023
RAM 1500 2022
RAM 2500 2022
RAM 3500 2022
RAM PROMASTER 2022-2023

 


3 Associated Documents

Recall Acknowledgement

RCAK-24V436-2884.pdf 645.539KB

 


Recall Part Numbers

RMISC-24V436-2278.pdf 226.206KB

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Recall 573 Report

RCLRPT-24V436-3057.PDF 222.578KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V436&docType=RCL

 


 

Reprogramming

Chrysler J2534 Application Overview

 

DRB III Emulator

Flash Availability - J2534/Pass Thru Device

Vehicle to Diagnostic Tool Reference Chart

 

Chrysler Recommended J2534 Devices

For Chrysler recommended J2534 device, see below table.

J2534 Device Firmware Version
CTC Vehicle Box * 1.9
UCAN 2 1.0
Blue Streak -2534 Global Programmer 2.10
Actia I+ME Passthru 2.07

* Chrysler recommends the CTC Vehicle Box Device for Chrysler SCI ECU reprogramming. SCI reprogramming is used on most PCMs and TCMs prior to the introduction of CAN bus vehicles which began in 2004 (Durango).

 

Compatible J2534 Devices

66B - Rearview Camera Image May Not Display - 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, & Ram Promaster | small light CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
66B - Rearview Camera Image May Not Display - 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, & Ram Promaster | small light CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
66B - Rearview Camera Image May Not Display - 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, & Ram Promaster | small light CarDAQ-Plus
66B - Rearview Camera Image May Not Display - 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, & Ram Promaster | small light CarDAQ-M
66B - Rearview Camera Image May Not Display - 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, & Ram Promaster | small light VSI J2534 ECU Reprogrammer
66B - Rearview Camera Image May Not Display - 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, & Ram Promaster | small light

Bosch Automotive Tools MTECH2 Mastertech II J2534 VCI with Wired/Wireless Capability for OEM Reprogramming and Diagnostics on GM, Ford, FCA, Nissan/Infiniti, Honda/Acura, and Toyota/Lexus Vehicles

66B - Rearview Camera Image May Not Display - 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, & Ram Promaster | small light

RAP2 OEM J2534 Remote Reprogramming Tool

66B - Rearview Camera Image May Not Display - 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, & Ram Promaster | small light

BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI

66B - Rearview Camera Image May Not Display - 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, & Ram Promaster | small light

Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909

66B - Rearview Camera Image May Not Display - 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, & Ram Promaster | small light

GODIAG J2534

 


Click on the link below to:

Download J2534 Application

(Install the wiTECH 2.0 J2534 Application on your computer)

Download the Setup Utility

(Configure your microPod/MDP device)

Launch wiTECH 2.0

(Once subscription and users are assigned to a tool please follow this link to access wiTECH)

https://www.mopartsp.com/support

 


Chrysler J2534 Manual

wiTECH Software

www.techauthority.com

 


 

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Last update on 2024-07-16 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

 


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