Flash: Hands Free Module (HFM) Enhancements - 2013-2017 Chrysler Dodge Jeep

NUMBER: 08-020-17 REV. A
GROUP: Electrical
DATE: May 19, 2017

 

THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-020-17, DATED FEBRUARY 25, 2017, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDES ADDITIONAL SYMPTOMS/CONDITIONS AND UPDATED FAILURE CODE STATEMENT.

 

SUBJECT:

Flash: Hands Free Module (HFM) Enhancements

 

OVERVIEW:

This bulletin involves reprogramming the HFM with the latest available software.

 

MODELS:

2013 - 2017 (RT) Chrysler Town & Country
Dodge Grand Caravan
2013 - 2017 (MK) Jeep Compass/Patriot
2013 - 2017 (JK) Jeep Wrangler
2013 - 2014 (LC) Dodge Challenger
2013 - 2014 (JS) Dodge Avenger
Chrysler 200
2013 (WD) Dodge Durango
2013 (WK) Jeep Grand Cherokee

NOTE: This bulletin applies to MK vehicles built on or before December 23, 2016 (MDH 1223XX) equipped with UConnect Voice Command W/Bluetooth® (Sales Codes RSP or RSQ) and with one of the radios listed on the next page.

NOTE: This bulletin applies to RT and JK vehicles built on or before January 30, 2017 (MDH 0130XX) equipped with UConnect Voice Command W/Bluetooth (Sales Codes RSP or RSQ) and with one of the radios listed on the next page.

NOTE: This bulletin applies to LC, JS, WD and WK vehicles built on or before September 30, 2015 (MDH 0930XX) equipped with UConnect Voice Command W/Bluetooth (Sales Codes RSP or RSQ) and with one of the radios listed below:

  • Uconnect Voice Command W/Bluetooth.
  • Media Center 430N CD/DVD/MP3/HDD/NAV (Sales Code RHB).
  • Media Center 430 CD/DVD/MP3/HDD (Sales Code RBZ).
  • Media Center 431 CD/DVD/MP3/HDD (Sales Code RB2).
  • Uconnect 230 6CD/DVD/MP3 (Sales Code REQ).
  • Uconnect 130 AM/FM/CD/MP3 (Sales Code RES).

 

SYMPTOM/CONDITION:

The customer may notice one of the following:

  • **HFM is offline.
  • The HFM does not respond to the phone button or voice recognition button press.
  • When pressing the phone button, the message "Uconnect phone not available" is present on the radio.**
  • The hands free feature (Bluetooth®) does not work.

Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:

  • U0197 - Lost Communication With Hands Free Phone Module.

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Flash: Heated Steering Wheel Temperature Enhancement - 2015-2016 Jeep Dodge Chrysler

NUMBER: 08-016-16 REV. A
GROUP: Electrical
DATE: March 04, 2016

 

THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-016-16, DATED FEBRUARY 11, 2016, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE NEW BUILD DATE FOR LA/LD/LX VEHICLES.

THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 15-114. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.

HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING “HELP” THEN “HELP CONTENTS” AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW.

THE wiTECH SOFTWARE IS REQUIRED TO BE AT THE LATEST RELEASE BEFORE PERFORMING THIS PROCEDURE.

 

SUBJECT:

Flash: Heated Steering Wheel Temperature Enhancement

 

OVERVIEW:

Depending on vehicle architecture:

This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF vehicles or the Heated Seat Module (HSM) software for the W3/WK/WD/LD/LA & LX vehicles.

 

MODELS:

2015 (WK) Jeep Grand Cherokee
2015 (W3) Jeep Grand Cherokee (Egypt)
2016 (KL) Jeep Cherokee
2015 (WD) Dodge Durango
2016 (LA) Dodge Challenger
2016 (LD) Dodge Charger
2016 (LX) Chrysler 300
2016 (UF) Chrysler 200

NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA, LATAM, EMEA, APAC.

NOTE: This bulletin applies to WK/W3 vehicles built on or after September 02, 2015 (0902XX) and on or before October 27, 2015 (1027XX) equipped with Heated Steering Wheel (Sales Codes NHS).

NOTE: This bulletin applies to WK SRT vehicles built on or after July 29, 2015 (0729XX) and on or before October 27, 2015 (1027XX) equipped with Heated Steering Wheel (Sales Codes NHS).

NOTE: This bulletin applies to WD vehicles built on or after August 18, 2015 (00818XX) and on or before October 27, 2015 (1027XX) equipped with Heated Steering Wheel (Sales Codes NHS).

NOTE: This bulletin applies to LA/LD/LX including SRT vehicles built on or after September 18, 2015 (0918XX) and on or before **November 20, 2015 (1120XX)** equipped with Heated Steering Wheel (Sales Codes NHS).

NOTE: This bulletin applies to KL vehicles built on or after September 07, 2015 (0907XX) and on or before November 04, 2015 (1104XX) equipped with Heated Steering Wheel (Sales Codes NHS).

NOTE: This bulletin applies to UF vehicles built on or after September 09, 2015 (0909XX) and on or before November 05, 2015 (1105XX) equipped with Heated Steering Wheel (Sales Codes NHS).

 

SYMPTOM/CONDITION:

A customer may describe that the heated steering wheel shuts off to soon, usually after 30 seconds and does not achieve satisfactory temperature. This is an intermittent condition and more noticeable at temps below 19.5°C (67.1°F).

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Flash: Vehicle Enhancement - 2015 Jeep Grand Cherokee

NUMBER: 08-112-15
GROUP: Electrical
DATE: November 14, 2015

 

HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING “HELP” THEN “HELP CONTENTS” AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW.

THE wiTECH SOFTWARE IS REQUIRED TO BE AT THE LATEST RELEASE BEFORE PERFORMING THIS PROCEDURE.

 

SUBJECT:

Flash: Vehicle Enhancement

 

OVERVIEW:

This bulletin involves updating the Body Control Module (BCM) software.

 

MODELS:

2015 (WK) Jeep Grand Cherokee

NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA.

NOTE: This bulletin applies to vehicles equipped with Daytime Running Headlamps (Sales Codes LM1).

 

SYMPTOM/CONDITION:

The customer may describe the Daytime Running Lamps (DRL) inoperative. This condition may be more prevalent after DRL bulb(s) have been replaced with an aftermarket bulb.

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RA1 Radio Enhancements - 2013-2016 Ram 1500/2500/3500/4500/5500

NUMBER: 08-111-15
GROUP: Electrical
DATE: November 13, 2015

 

THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-077-13 REV. A, NOVEMBER 19, 2013 WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDES ADDITIONAL MODEL YEARS, NEW SYMPTOM, RADIO SOFTWARE LEVEL AND NEW LABOR OPERATION.

THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 13-073. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.

 

SUBJECT:

RA1 Radio Enhancements

 

OVERVIEW:

This bulletin involves updating the software on the RA1 Radio.

 

MODELS:

**2013 - 2016 (DS) Ram 1500 Pickup
2013 - 2016 (DJ) Ram 2500 Pickup
2013 - 2016 (DD) Ram 3500 Cab Chassis
2013 - 2016 (D2) Ram 3500 Pickup
2013 - 2016 (DP) Ram 4500/5500 Cab Chassis
2013 - 2016 (DX) Ram Truck (Mexico)
2016** (DF) Ram 3500 10K Cab Chassis

NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA.

NOTE: This bulletin applies to vehicles built on or before October 28, 2015 (MDH 1028XX) equipped with UConnect 3.0 AM/FM (sales code RA1).

 

SYMPTOM/CONDITION:

A customer may experience, one or more of the following conditions:

  • **Radio may reset, turn itself off and then back on again.** All Symptom Listed Below Are For 2013 Vehicles Only:
  • Radio may be muted. Any of DTCs B1400-92-Front Left Audio Speaker Output Performance Incorrect Operation and/or B1404-92- Front Right Audio Speaker Output - Performance Incorrect Operation and/or B1408-92-Rear Left Audio Speaker Output - Performance Incorrect Operation and/or B140C-92-Rear Right Audio Speaker Output - Performance Incorrect Operation, maybe active or stored.
  • Radio display screen may turn off.
  • Radio will stay on after the vehicle is turned off with remote. (Applies to vehicle with Mopar remote start add on package only).
  • Radio will stay on for 20 minutes after ignition is turned off and the only way to turn off the radio is by pressing the power button on the radio. Software was updated to have the radio shut off based on the cluster accessory delay setting.

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Flash: Transmission Diagnostic And Shift Enhancements - 2016 Chrysler 200

NUMBER: 21-003-16 REV. A
GROUP: Transmission and Transfer Case
DATE: May 03, 2016

 

THIS BULLETIN SUPERSEDES SERVICE BULLETIN 21-003-16, DATED JANUARY 06, 2016, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE UPDATED SYMPTOM/CONDITION, BUILD DATE AND NEW LABOR OP.

THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 16-003. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.

FOR HELP WITH USING wiTECH FOR ECU FLASH REPROGRAMMING, CLICK ON THE APPLICATION’S “HELP” TAB.

THE wiTECH SOFTWARE IS REQUIRED TO BE AT THE LATEST RELEASE BEFORE PERFORMING THIS PROCEDURE.

 

SUBJECT:

Flash: Transmission Diagnostic And Shift Enhancements

 

OVERVIEW:

This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software.

 

MODELS:

2016 (UF) Chrysler 200

NOTE: The RRT portion of this bulletin applies to vehicles within the following markets/countries: US Market only.

NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA and EMEA.

NOTE: This bulletin applies to vehicles built on or before **April 18, 2016 (MDH 0418XX)** equipped with a 3.6L Engine (Sales Code ERB) and 9-SPD 9HP48 AutoTransmission (Sales Code DF5).

 

SYMPTOM/CONDITION:

A small number of customers may experience the following:

  • **Slow 5-4 downshift.**
  • Poor shift quality.

The following enhancements are included in this software update:

  • Upshift improvements.
  • Downshift improvements.
  • Better gear engagement.
  • Uphill / Downhill improvements.
  • Improved coasting behavior.

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