Category: Repair Tips

Incorrect Bolts Used On Rear Shock Absorber Upper Mount - 2015 Jeep Grand Cherokee & Dodge Durango

oemdtc Repair Tips Leave a Comment

NUMBER: 17-001-15
GROUP: Rear Suspension
DATE: March 21, 2015

 

THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 15-030. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.

 

SUBJECT:

Incorrect Bolts Used On Rear Shock Absorber Upper Mount

 

OVERVIEW:

This bulletin involves replacing the rear shock absorber upper mount bolts.

 

MODELS:

2015 (WK) Jeep Grand Cherokee
2015 (WD) Dodge Durango

NOTE: This bulletin applies to vehicles built on or after November 24, 2014 (MDH 1124XX) and on or before December 04, 2014 (MDH 1204XX).

 

SYMPTOM/CONDITION:

Incorrect bolts used on the rear shock absorber upper mounts.

(more…)

Tailgate Retaining Strap Over Extends And Breaks - 2012-2014 Jeep Wrangler

oemdtc Repair Tips Leave a Comment

NUMBER: 23-011-15
GROUP: Body
DATE: March 21, 2015

 

THIS BULLETIN SUPERSEDES SERVICE BULLETIN 23-022-14 REV. A, DATED OCTOBER 23, 2014, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE ADDITION OF TAIL LAMP FOR EXPORT MARKET.

 

SUBJECT:

Tailgate Retaining Strap Over Extends And Breaks

 

OVERVIEW:

This bulletin involves painting and replacing both tailgate hinges and replacing the tailgate retaining strap. If damaged, it may also be necessary to replace the tailgate hinge covers and/or right side tail lamp as required.

 

MODELS:

2012 - 2014 (JK) Wrangler

NOTE: This bulletin applies to vehicles built on or after July 12, 2011 (MDH 0712XX) and on or before July 30, 2013 (MDH 0730XX).

 

SYMPTOM/CONDITION:

The tailgate retaining strap is damaged due to the tailgate hinge over extending. The retaining strap typically breaks at the body side of the retaining strap attachment. Tailgate hinge covers and/or tail lamp may also be damaged as a result of over extension.

(more…)

Manual Sliding Door May Not Open after The Fuel Door Is Opened Then Closed - 2016 Chrysler Town & Country & Dodge Caravan

oemdtc Repair Tips Leave a Comment

NUMBER: 23-053-15
GROUP: Body
DATE: December 19, 2015

 

THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 15-124. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.

 

SUBJECT:

Manual Sliding Door May Not Open after The Fuel Door Is Opened Then Closed

 

OVERVIEW:

This bulletin involves replacing the latch assembly for the fuel fill door blocker.

 

MODELS:

2016 (RT) Chrysler Town & Country
2016 (RT) Dodge Caravan

NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA, EMEA, LATAM.

NOTE: This bulletin applies to RT vehicles built on or after September 29, 2015 (MDH 0929XX) and on or before October 16, 2015 (MDH 1016XX) equipped with manual sliding side door.

 

SYMPTOM/CONDITION:

The customer may describe that the manual sliding door may not open after the fuel door has been opened and closed.

(more…)

Center Console Lid Binding - 2015-2016 Ram 1500/2500/3500/4500/5500

oemdtc Repair Tips Leave a Comment

NUMBER: 23-001-16 REV. E
GROUP: Body
DATE: May 26, 2016

 

THIS BULLETIN SUPERSEDES SERVICE BULLETIN 23-001-16 REV. D, DATED APRIL 19, 2016, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDES SYMPTOM/CONDITION VERBIAGE CHANGE.

THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 16-011. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.

 

SUBJECT:

Center Console Lid Binding

 

OVERVIEW:

This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.

 

MODELS:

2015-2016 (D2) Ram 3500 Pickup
2015-2016 (DD) Ram 3500 Cab Chassis
2015-2016 (DP) Ram 4500/5500 Cab Chassis
2015-2016 (DX) Ram Truck (Mexico)
2016 (DF) Ram 3500 10K lb Cab Chassis
2015-2016 (DS) Ram 1500 Pickup
2015-2016 (DJ) Ram 2500 Pickup

NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA, LATAM, EMEA, and APAC.

NOTE: This bulletin applies to D2 vehicles built on or after April 18, 2015 (MDH 0418XX) and on or before October 06, 2015 (MDH 1006XX) equipped with a Floor Console (Sales Codes CM5, CUF, CUP and CVT).

NOTE: This bulletin applies to DD vehicles built on or after April 20, 2015 (MDH 0420XX) and on or before October 06, 2015 (MDH 1006XX) equipped with a Floor Console (Sales Codes CM5, CUF, CUP and CVT).

NOTE: This bulletin applies to DF vehicles built on or after April 24, 2015 (MDH 0424XX) and on or before September 05, 2015 (MDH 0905XX) equipped with a Floor Console (Sales Codes CM5, CUF, CUP and CVT).

NOTE: This bulletin applies to DP vehicles built on or after April 21, 2015 (MDH 0421XX) and on or before October 06, 2015 (MDH 10067XX) equipped with a Floor Console (Sales Codes CM5, CUF, CUP and CVT).

NOTE: This bulletin applies to DX vehicles built on or after April 18, 2015 (MDH 0418XX) and on or before October 06, 2015 (MDH 1006XX) equipped with a Floor Console (Sales Codes CM5, CUF, CUP and CVT).

NOTE: This bulletin applies to DS vehicles built on or after April 05, 2015 (MDH 0405XX) and on or before October 07, 2015 (MDH 1007XX) equipped with a Floor Console (Sales Codes CM5, CUF, CUP and CVT).

NOTE: This bulletin applies to DJ vehicles built on or after April 17, 2015 (MDH 0417XX) and on or before October 07, 2015 (MDH 1007XX) equipped with a Floor Console (Sales Codes CM5, CUF, CUP and CVT).

 

SYMPTOM/CONDITION:

**This bulletin will help prevent a binding or an audible clicking noise in the center console lid.

NOTE: Do not attempt to fix a center console lid that has an existing binding or audible condition by adding the bumper.**

(more…)

Liftgate Open Indicator Illuminated And Liftgate Will Not Latch Fully - 2016 Fiat 500X

oemdtc Repair Tips Leave a Comment

NUMBER: 23-051-15
GROUP: Body
DATE: December 19, 2015

 

SUBJECT:

Liftgate Open Indicator Illuminated And Liftgate Will Not Latch Fully

 

OVERVIEW:

This bulletin involves replacing the liftgate bumpers, liftgate weatherstrip, and adjusting the liftgate latch.

 

MODELS:

2016 (FB) Fiat 500X

NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA

NOTE: This bulletin applies to vehicles built on or before April 02, 2015 (MDH 0402XX).

 

SYMPTOM/CONDITION:

The customer may describe the liftgate open indicator is illuminated in the instrument cluster information center (Fig. 1) and/or the liftgate does not close fully.

When the liftgate is shut, the liftgate latch engages the striker with the first latch position but does not achieve the second latch position.

Fig. 1 Liftgate Open IndicatorFig. 1 Liftgate Open Indicator

(more…)