U56 - Loss of Visibility in Backup Camera/FMVSS 111 - 2018 Dodge Journey & RAM 1500, 2500, 3500

NHTSA Campaign Number: 18V398
Manufacturer Chrysler (FCA US LLC)
Components BACK OVER PREVENTION
Potential Number of Units Affected 1,837

 

Loss of Visibility in Backup Camera/FMVSS 111

A loss of image in the rearview camera while backing up can increase the risk of a crash.

 

Summary

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

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U58 - Obstruction of View When put in Reverse/FMVSS 111 - 2018 Dodge Journey

NHTSA Campaign Number: 18V396
Manufacturer Chrysler (FCA US LLC)
Components VISIBILITY
Potential Number of Units Affected 1,741

 

Obstruction of View When put in Reverse/FMVSS 111

If the full camera view is delayed and the driver does not check their surroundings before backing up, there may be an increased risk of a crash.

 

Summary

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey vehicles. When reverse gear has been selected, the rear camera view may not be fully visible within two seconds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

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Flash: Hands Free Module (HFM) Enhancements - 2013-2017 Chrysler Dodge Jeep

NUMBER: 08-020-17 REV. A
GROUP: Electrical
DATE: May 19, 2017

 

THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-020-17, DATED FEBRUARY 25, 2017, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDES ADDITIONAL SYMPTOMS/CONDITIONS AND UPDATED FAILURE CODE STATEMENT.

 

SUBJECT:

Flash: Hands Free Module (HFM) Enhancements

 

OVERVIEW:

This bulletin involves reprogramming the HFM with the latest available software.

 

MODELS:

2013 - 2017 (RT) Chrysler Town & Country
Dodge Grand Caravan
2013 - 2017 (MK) Jeep Compass/Patriot
2013 - 2017 (JK) Jeep Wrangler
2013 - 2014 (LC) Dodge Challenger
2013 - 2014 (JS) Dodge Avenger
Chrysler 200
2013 (WD) Dodge Durango
2013 (WK) Jeep Grand Cherokee

NOTE: This bulletin applies to MK vehicles built on or before December 23, 2016 (MDH 1223XX) equipped with UConnect Voice Command W/Bluetooth® (Sales Codes RSP or RSQ) and with one of the radios listed on the next page.

NOTE: This bulletin applies to RT and JK vehicles built on or before January 30, 2017 (MDH 0130XX) equipped with UConnect Voice Command W/Bluetooth (Sales Codes RSP or RSQ) and with one of the radios listed on the next page.

NOTE: This bulletin applies to LC, JS, WD and WK vehicles built on or before September 30, 2015 (MDH 0930XX) equipped with UConnect Voice Command W/Bluetooth (Sales Codes RSP or RSQ) and with one of the radios listed below:

  • Uconnect Voice Command W/Bluetooth.
  • Media Center 430N CD/DVD/MP3/HDD/NAV (Sales Code RHB).
  • Media Center 430 CD/DVD/MP3/HDD (Sales Code RBZ).
  • Media Center 431 CD/DVD/MP3/HDD (Sales Code RB2).
  • Uconnect 230 6CD/DVD/MP3 (Sales Code REQ).
  • Uconnect 130 AM/FM/CD/MP3 (Sales Code RES).

 

SYMPTOM/CONDITION:

The customer may notice one of the following:

  • **HFM is offline.
  • The HFM does not respond to the phone button or voice recognition button press.
  • When pressing the phone button, the message "Uconnect phone not available" is present on the radio.**
  • The hands free feature (Bluetooth®) does not work.

Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:

  • U0197 - Lost Communication With Hands Free Phone Module.

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Flash: Heated Steering Wheel Temperature Enhancement - 2015-2016 Jeep Dodge Chrysler

NUMBER: 08-016-16 REV. A
GROUP: Electrical
DATE: March 04, 2016

 

THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-016-16, DATED FEBRUARY 11, 2016, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE NEW BUILD DATE FOR LA/LD/LX VEHICLES.

THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 15-114. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.

HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING “HELP” THEN “HELP CONTENTS” AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW.

THE wiTECH SOFTWARE IS REQUIRED TO BE AT THE LATEST RELEASE BEFORE PERFORMING THIS PROCEDURE.

 

SUBJECT:

Flash: Heated Steering Wheel Temperature Enhancement

 

OVERVIEW:

Depending on vehicle architecture:

This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF vehicles or the Heated Seat Module (HSM) software for the W3/WK/WD/LD/LA & LX vehicles.

 

MODELS:

2015 (WK) Jeep Grand Cherokee
2015 (W3) Jeep Grand Cherokee (Egypt)
2016 (KL) Jeep Cherokee
2015 (WD) Dodge Durango
2016 (LA) Dodge Challenger
2016 (LD) Dodge Charger
2016 (LX) Chrysler 300
2016 (UF) Chrysler 200

NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA, LATAM, EMEA, APAC.

NOTE: This bulletin applies to WK/W3 vehicles built on or after September 02, 2015 (0902XX) and on or before October 27, 2015 (1027XX) equipped with Heated Steering Wheel (Sales Codes NHS).

NOTE: This bulletin applies to WK SRT vehicles built on or after July 29, 2015 (0729XX) and on or before October 27, 2015 (1027XX) equipped with Heated Steering Wheel (Sales Codes NHS).

NOTE: This bulletin applies to WD vehicles built on or after August 18, 2015 (00818XX) and on or before October 27, 2015 (1027XX) equipped with Heated Steering Wheel (Sales Codes NHS).

NOTE: This bulletin applies to LA/LD/LX including SRT vehicles built on or after September 18, 2015 (0918XX) and on or before **November 20, 2015 (1120XX)** equipped with Heated Steering Wheel (Sales Codes NHS).

NOTE: This bulletin applies to KL vehicles built on or after September 07, 2015 (0907XX) and on or before November 04, 2015 (1104XX) equipped with Heated Steering Wheel (Sales Codes NHS).

NOTE: This bulletin applies to UF vehicles built on or after September 09, 2015 (0909XX) and on or before November 05, 2015 (1105XX) equipped with Heated Steering Wheel (Sales Codes NHS).

 

SYMPTOM/CONDITION:

A customer may describe that the heated steering wheel shuts off to soon, usually after 30 seconds and does not achieve satisfactory temperature. This is an intermittent condition and more noticeable at temps below 19.5°C (67.1°F).

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Flash: Vehicle Enhancement - 2015 Jeep Grand Cherokee

NUMBER: 08-112-15
GROUP: Electrical
DATE: November 14, 2015

 

HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING “HELP” THEN “HELP CONTENTS” AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW.

THE wiTECH SOFTWARE IS REQUIRED TO BE AT THE LATEST RELEASE BEFORE PERFORMING THIS PROCEDURE.

 

SUBJECT:

Flash: Vehicle Enhancement

 

OVERVIEW:

This bulletin involves updating the Body Control Module (BCM) software.

 

MODELS:

2015 (WK) Jeep Grand Cherokee

NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA.

NOTE: This bulletin applies to vehicles equipped with Daytime Running Headlamps (Sales Codes LM1).

 

SYMPTOM/CONDITION:

The customer may describe the Daytime Running Lamps (DRL) inoperative. This condition may be more prevalent after DRL bulb(s) have been replaced with an aftermarket bulb.

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