21B – Left Turn Signal and Taillight May Fail – 2021-2022 Ram ProMaster

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March 14, 2024 NHTSA CAMPAIGN NUMBER: 24V197000

Left Turn Signal and Taillight May Fail/FMVSS 108

An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle’s visibility to other drivers. Both scenarios can increase the risk of a crash.

 

NHTSA Campaign Number: 24V197

Manufacturer Chrysler (FCA US, LLC) (Stellantis)

Components ELECTRICAL SYSTEM, EXTERIOR LIGHTING

Potential Number of Units Affected 12,375

 

Summary

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, “Lamps, Reflective Devices, and Associated Equipment.”

 

Remedy

The remedy is under development. Owner notification letters are expected to be mailed May 3, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 21B.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


New Safety Recall Advanced Communication – 21B

FCA US LLC (FCA US) has announced a safety recall on certain 2021 and 2022 Model Year (VF) Ram ProMaster vehicles.
VINs identified as being involved in this campaign are currently live and searchable. Stop sale is in effect for the above-identified vehicles.

Vehicles impacted by a stop sale are eligible for reimbursement allowance through the Recall Floorplan Reimbursement Policy (RFPRP), which can be requested upon recall claim submission.

 

REASON FOR THIS SAFETY RECALL

Some of the above vehicles may have left taillamps/turn signal lamps that stop working due to a poor connection in a wire harness. If the vehicle has left taillamps/turn signal lamps that are not working, it may reduce the vehicles visibility to other drivers, which can cause a crash without prior warning.

The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 108 Table I-a which requires Turn Signal Lamps to “Flash when the turn signal flasher is actuated …” and the Taillamps “Must be activated when the headlamps are activated.”

 

SERVICE ACTION

FCA US will conduct a voluntary safety recall on all affected vehicles. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 2nd Quarter of 2024.

 


Chronology :

  • On March 30, 2022, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization was notified of a potential issue related to taillamp/turn signal lamp failures on some FCA US vehicles.
  • From April 2022, through January 2024, FCA US TSRC conducted an analysis of taillamp/turn signal lamp failure patterns and vehicle history and determined that the affected vehicles may have been built with a wire harness with incomplete crimping.
  • On February 21, 2024, the FCA US TSRC organization recognized a vehicle build issue existed on certain vehicles related to an improper wire harness installation that can lead to the left taillamp/turn signal lamp becoming inoperative, potentially resulting in a noncompliance with FMVSS No. 108.
  • On March 07, 2024, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.

 


2 Affected Products

Vehicle

MAKE MODEL YEAR
RAM PROMASTER 2021-2022

 


3 Associated Documents

Recall Acknowledgement

RCAK-24V197-6875.pdf 702.841KB

 


Noncompliance Notice 573 Report

RCLRPT-24V197-1201.PDF 214.495KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-24V197-0494.pdf 54.249KB

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Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V197&docType=RCL

 


 

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