25B – Windshield May Detach During A Crash – 2024 Chrysler Pacifica & Voyager

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March 28, 2024 NHTSA CAMPAIGN NUMBER: 24V238000

Windshield May Detach During A Crash/FMVSS 212

A windshield that detaches from the vehicle during a crash can increase the risk of injury.

 

NHTSA Campaign Number: 24V238

Manufacturer Chrysler (FCA US, LLC) (Stellantis)

Components VISIBILITY

Potential Number of Units Affected 223

 

Summary

Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The windshield may not have been properly bonded to the vehicle, allowing it to detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, “Windshield Mounting.”

 

Remedy

Dealers will replace the windshield, free of charge. Owner notification letters are expected to be mailed May 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA’s number for this recall is 25B.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


New Safety Recall Advanced Communication – 25B

FCA US LLC (FCA US) has announced a safety recall on certain 2024 model year (RU) Chrysler Pacifica and Chrysler Voyager vehicles.

 

REASON FOR THIS SAFETY RECALL

Some of the above vehicles may have been built with inadequate front windshield adhesion to the vehicle body. A windshield that is not adequately retained to the vehicle in a crash may increase the risk of injury to the occupants.

The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) 49 CFR 571.212 S5 states that, “When the vehicle travelling longitudinally forward […] impacts a fixed collision barrier that is perpendicular to the line of travel of the vehicle […] the windshield mounting of the vehicle shall retain not less than the minimum portion of the windshield periphery specified in S5.1 and S5.2.” 49 CFR 571.212 S5.1 states that vehicles “shall retain not less than 50 percent of the portion of the windshield periphery on each side of the vehicle longitudinal centerline.” Vehicles built using incorrect masking tape may not retain the windshield as required.

 

SERVICE ACTION

FCA US will conduct a voluntary safety recall on all affected vehicles to replace the windshield with approved standard service procedures using the properly formulated materials. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 2nd Quarter of 2024.

 


Chronology :

  • On January 13, 2024, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization was notified of a potential issue related to some Chrysler Pacifica/Voyager vehicles built with windshields that may have low adhesion characteristics to the vehicle body.
  • From January 13, 2024, through February 28, 2024, FCA US TSRC conducted an analysis of the vehicle build history and determined that the affected vehicles may have been built with windshields with low adhesion to the vehicle body.
  • On February 28, 2024, the FCA US TSRC organization recognized a vehicle build issue existed on certain vehicles that can lead to the front windshield not adhering to the vehicle body, potentially resulting in a noncompliance with FMVSS No. 212.
  • On March 21, 2024, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.

 


2 Affected Products

Vehicles

MAKE MODEL YEAR
CHRYSLER PACIFICA 2024
CHRYSLER VOYAGER 2024

 


4 Associated Documents

Recall Acknowledgement

RCAK-24V238-9049.pdf 645.345KB

 


Noncompliance Notice 573 Report

RCLRPT-24V238-4544.PDF 215.832KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-24V238-9819.pdf 52.234KB

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Manufacturer Notices(to Dealers,etc)

RCMN-24V238-4530.pdf 55.195KB

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Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V238&docType=RCL

 


 

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Last update on 2024-03-28 / Affiliate links / Images from Amazon Product Advertising API

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