RA1 Radio Enhancements - 2013-2016 Ram 1500/2500/3500/4500/5500

NUMBER: 08-111-15
GROUP: Electrical
DATE: November 13, 2015

 

THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-077-13 REV. A, NOVEMBER 19, 2013 WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDES ADDITIONAL MODEL YEARS, NEW SYMPTOM, RADIO SOFTWARE LEVEL AND NEW LABOR OPERATION.

THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 13-073. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.

 

SUBJECT:

RA1 Radio Enhancements

 

OVERVIEW:

This bulletin involves updating the software on the RA1 Radio.

 

MODELS:

**2013 - 2016 (DS) Ram 1500 Pickup
2013 - 2016 (DJ) Ram 2500 Pickup
2013 - 2016 (DD) Ram 3500 Cab Chassis
2013 - 2016 (D2) Ram 3500 Pickup
2013 - 2016 (DP) Ram 4500/5500 Cab Chassis
2013 - 2016 (DX) Ram Truck (Mexico)
2016** (DF) Ram 3500 10K Cab Chassis

NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA.

NOTE: This bulletin applies to vehicles built on or before October 28, 2015 (MDH 1028XX) equipped with UConnect 3.0 AM/FM (sales code RA1).

 

SYMPTOM/CONDITION:

A customer may experience, one or more of the following conditions:

  • **Radio may reset, turn itself off and then back on again.** All Symptom Listed Below Are For 2013 Vehicles Only:
  • Radio may be muted. Any of DTCs B1400-92-Front Left Audio Speaker Output Performance Incorrect Operation and/or B1404-92- Front Right Audio Speaker Output - Performance Incorrect Operation and/or B1408-92-Rear Left Audio Speaker Output - Performance Incorrect Operation and/or B140C-92-Rear Right Audio Speaker Output - Performance Incorrect Operation, maybe active or stored.
  • Radio display screen may turn off.
  • Radio will stay on after the vehicle is turned off with remote. (Applies to vehicle with Mopar remote start add on package only).
  • Radio will stay on for 20 minutes after ignition is turned off and the only way to turn off the radio is by pressing the power button on the radio. Software was updated to have the radio shut off based on the cluster accessory delay setting.

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Poor Wheel Opening Molding Adhesion To The Body - 2015 Ram 1500/2500 Pickup

NUMBER: 23-044-15
GROUP: Body
DATE: November 11, 2015

 

THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 15-111. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.

 

SUBJECT:

Poor Wheel Opening Molding Adhesion To The Body

 

OVERVIEW:

This bulletin involves inspecting and if necessary, replacing the affected wheel opening molding.

 

MODELS:

2015 (DS) Ram 1500 Pickup
2015 (DJ) Ram 2500 Pickup

NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA.

NOTE: This bulletin applies to DJ Power Wagon model and DS Rebel model vehicles built on or after June 15, 2015 (MDH 0615XX) and on or before July 28, 2015 (MDH 0728XX) equipped with Black Wheel Flares (sales code MMZ).

 

SYMPTOM/CONDITION:

The customer may describe what appears to be a gap between the wheel opening molding and the body of the vehicle.

Wheel opening moldings may separate at body due to insufficient adhesive bond strength (Fig. 1).

Fig. 1 Wheel opening molding separationFig. 1 Wheel opening molding separation

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Liftgate Contacts Roof - 2015 Dodge Journey

NUMBER: 23-043-15
GROUP: Body
DATE: November 10, 2015

 

THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 15-109. ALL APPLICABLE UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE UN-SOLD VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. FOR VEHICLES NOT INCLUDED IN THE RRT VIN LIST, APPLICATION OF THIS SERVICE BULLETIN TO SOLD UNITS IS BASED UPON THE CUSTOMER EXPERIENCING THE SYMPTOM/CONDITIONS. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.

 

SUBJECT:

Liftgate Contacts Roof

 

OVERVIEW:

This bulletin involves adjusting the liftgate hinge.

 

MODELS:

2015 (JC) Dodge Journey

NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA, LATAM, EMEA, APAC

NOTE: This bulletin applies to vehicles built on or after November 30, 2014 (MDH 1130XX) and on or before May 01, 2015 (MDH 0501XX).

 

SYMPTOM/CONDITION:

Liftgate contacts roof

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Water Entering At Door Handle Cable Grommet - 2015 Jeep Renegade

NUMBER: 23-042-15
GROUP: Body
DATE: November 07, 2015

 

THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 15-108. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.

 

SUBJECT:

Water Entering At Door Handle Cable Grommet

 

OVERVIEW:

This bulletin involves replacing the door latch cable assembly.

 

MODELS:

2015 (BU) Jeep Renegade

NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA

NOTE: This bulletin applies to vehicles built on or before February 24, 2015 (MDH 0224XX).

 

SYMPTOM/CONDITION:

The outside door handle cable grommet does not seal effectively for water.

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Window Switch Bezels Etched - Clear/White Spots - 2015 Ram ProMaster City

NUMBER: 23-041-15
GROUP: Body
DATE: November 05, 2015

 

THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 15-107. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.

 

SUBJECT:

Window Switch Bezels Etched - Clear/White Spots

 

OVERVIEW:

This bulletin involves replacing the front door power window switch.

 

MODELS:

2015 (VM) Ram ProMaster City

NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA

NOTE: This bulletin applies to vehicles built on or after March 12, 2015 (MDH 0312XX) and on or before July 08, 2015 (MDH 0708XX).

 

SYMPTOM/CONDITION:

The customer may describe clear and/or white spots on the front window switch bezels.

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