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NHTSA Campaign Number: 16V113
Component(s): ELECTRICAL SYSTEM
Potential Number of Units Affected: 1,122
Manufacturer: Chrysler (FCA US LLC)
SUMMARY:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Dart vehicles manufactured July 25, 2015, to December 16, 2015 and equipped with a 2.0L engine and a manual transmission. Additionally included are certain 2015 Dodge Dart vehicles similarly equipped and brought in for dealer service between September 15, 2015 and January 12, 2016.
In the affected vehicles, the powertrain control module that monitors the engine torque output may be missing a backup layer of software.
CONSEQUENCE:
Without a backup layer of software, the control module may fail to prevent an un-commanded torque event, increasing the risk of a crash.
REMEDY:
Chrysler will notify owners, and dealers will update the Engine Control Module software, free of charge.
The recall began on March 25, 2016.
Owners may contact Chrysler customer service at 1-800-853-1403.
Chrysler’s number for this recall is S10.
NOTES:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
March 2016
Dealer Service Instructions for:
Safety Recall S10 / NHTSA 16V-113 Reprogram Powertrain Control Module
Effective immediately, all repairs on involved vehicles are to be performed according to this notification. Service Bulletin (TSB) 18-106-15 REV. A is no longer applicable for the involved vehicles only.
Models
| 2015 – 2016 | (PF) | Dodge Dart vehicles |
NOTE: This recall applies only to the above vehicles equipped with a 2.0L engine
(sales code ECK) and manual transaxle (sales code DE1) built at the Belvidere
Assembly Plant from September 02, 2014 through December 02, 2015 (MDH 090211 through 120202) or had the Powertrain Control Module (PCM) reprogramed from September 15, 2015 through January 12, 2016.
| IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process. |
Subject
The Powertrain Control Module (PCM) on about 1,100 of the above vehicles may have been built and/or serviced with desensitized “level two” safety diagnostic software. The PCM is calibrated with three separate levels of safety software. If the PCM “level two” diagnostic software calibrations are desensitized, there is a risk of not diagnosing certain PCM failure modes.
Desensitized PCM “level two” safety diagnostic software could inhibit the software’s ability to determine when the engine is producing more torque than the driver is requesting. This could cause a crash without warning.
Repair
The PCM must be reprogrammed with new software.
Parts Information
No parts are required to perform this service procedure.
Parts Return
No parts return required for this campaign.
Special Tools
The following special tools are required to perform this repair:
|
wiTECH micro pod II |
|
Laptop Computer |
|
wiTECH Software |
Service Procedure
Reprogram the Powertrain Control Module (PCM)
NOTE: The wiTECH scan tool must be used to perform this recall. The wiTECH software is required to be at the latest release level before performing this procedure. If the reprogramming flash for the PCM is aborted or interrupted, repeat the procedure.
- Open the hood. Install a battery charger
and verify that the charging rate provides 13.0 to 13.5 volts. Do not allow the charger to time out during the flash process. Set the battery charger timer (if so equipped) to continuous charge.
NOTE: Use an accurate stand-alone voltmeter. The battery charger volt meter may not be sufficiently accurate. Voltages outside of the specified range will cause an unsuccessful flash. If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage.
- Connect the wiTECH micro POD to the vehicle data link connector.
- Place the ignition in the “RUN” position.
- Open the wiTECH Diagnostic application.
- Starting at the “Select Tool” screen, highlight the row/tool for the wiPOD device you are using. Then select “Next” at bottom right side of the screen.
- Enter your “User id” and “Password”, then select “Finish” at the bottom of the screen.
- From the “Vehicle View” screen, click on the “Powertrain Control Module (PCM)” icon.
- From the “PCM View” screen, select the “flash tab” then compare the “Current PCM Flash Number” with the “New Part Number” listed on the “sort table”.
- If the “Current PCM Flash Number” is the same as the “New Part Number”, continue to Step 12.
- If the “Current PCM Flash Number” is not the same as the “New Part Number”, continue to Step 9.
- With the cursor over the desired flash file, click the green arrow button on the right side of the screen to start the update process.
- From the “Flash Tab” screen, follow the wiTECH “Screen Prompt” instructions to complete the reprogramming.
- Verify that all Diagnostic Trouble Codes (DTCs) have been cleared.
- Turn the ignition to the “OFF” position and remove the wiTECH VCI pod and battery charger from the vehicle.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims submitted will be used by FCA to record recall service completions and provide dealer payments.
Use the following labor operation number and time allowance:
| Labor Operation Number | Time Allowance | |
|---|---|---|
| PCM update previously performed | 18-S1-01-81 | 0.2 hours |
| Reprogram PCM | 18-S1-01-82 | 0.2 hours |
NOTE: See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.
Dealer Notification
To view this notification on DealerCONNECT, select “Global Recall System” on the Service tab, then click on the description of this notification.
Owner Notification and Service Scheduling
All involved vehicle owners known to FCA are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is attached.
Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable.
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner’s name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission.
To use this system, click on the “Service” tab and then click on “Global Recall System.” Your dealer’s VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use.
Additional Information
If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.
Customer Services / Field Operations
FCA US LLC
REPROGRAM POWERTRAIN CONTROL MODULE
IMPORTANT SAFETY RECALL
S10 / NHTSA 16V-113
This notice applies to your vehicle (VIN: xxxxxxxxxxxxxxxxx).
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Dear: (Name)
FCA has decided that a defect, which relates to motor vehicle safety, exists in certain 2015 through 2016 model year Dodge Dart vehicles.
| The problem is… | The Powertrain Control Module (PCM) on your vehicle may have been built and/or serviced with desensitized “level two” safety diagnostic software. The PCM is calibrated with three separate levels of safety software. If the PCM “level two” diagnostic software calibrations are desensitized, there is a risk of not diagnosing certain PCM failure modes.
Desensitized PCM “level two” safety diagnostic software could inhibit the software’s ability to determine when the engine is producing more torque than the driver is requesting. This could cause a crash without warning. |
| What your dealer will do… | FCA will repair your vehicle free of charge. To do this, your dealer will reprogram The PCM with new software. The work will take about ½ hour to complete. However, additional time may be necessary depending on service schedules. |
| What you must do to ensure your safety… | Simply contact your Chrysler, Jeep, Dodge or RAM dealer right away to schedule a service appointment. Please bring this letter with you to your dealer. |
| If you need help… | If you have questions or concerns which your dealer is unable to resolve, please contact the FCA |
Group Recall Assistance Center at either fcarecalls.com or 1-800-853-1403.
Please help us update our records by filling out the attached prepaid postcard if any of the conditions listed on the card apply to you or your vehicle. If you have further questions go to fcarecalls.com.
If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online or you can mail your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement. Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you’ve had previous repairs and/or reimbursement you may still need to have the recall repair performed on your vehicle.
If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to safercar.gov.
We’re sorry for any inconvenience, but we are sincerely concerned about your safety. Thank you for your attention to this important matter.
Customer Services / Field Operations
FCA US LLC
Note to lessors receiving this recall: Federal regulation requires that you forward this recall notice to the lessee within 10 days.
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Chrysler J2534 Application Overview
The Chrysler J2534 System is a combination of the J2534 Application (2010 and newer Model Year Support) and the Chrysler J2534 Flash Application (2009-1996 Model Year Support). J2534 aftermarket users are required and responsible for installing the J2534 device driver provided by the device manufacturer. If you need support installing the device driver software contact the device manufacturer. See the related article “Chrysler J2534 Manual” for additional information. Chrysler J2534 application provides below capabilities:
| New J2534 Application: | |
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Application Usage and Support |
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| The Chrysler J2534 Flash Application: | |
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Application Usage and Support |
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Chrysler Recommended J2534 Devices
For Chrysler recommended J2534 device, see below table.
| J2534 Device |
Firmware Version |
| CTC Vehicle Box * | 1.9 |
| UCAN 2 | 1.0 |
| Blue Streak -2534 Global Programmer | 2.10 |
| Actia I+ME Passthru | 2.07 |
* Chrysler recommends the CTC Vehicle Box Device for Chrysler SCI ECU reprogramming. SCI reprogramming is used on most PCMs and TCMs prior to the introduction of CAN bus vehicles which began in 2004 (Durango).
Chrysler J2534 System Support:
Support for Chrysler J2534 System is available on-line. For more information, please refer to Chrysler J2534 Manual and knowledge base website.
Chrysler J2534 System
PC Requirements for Chrysler J2434 System:
The Chrysler J2534 Application has been verified to work with the following operating systems using open platform PCs or laptops:
• Windows 7 (32-Bit & 64-Bit)
• Windows XP (32-Bit only)
Chrysler J2434 System Release Notes:
Please click here to view the Application Release Notes.
Chrysler J2434 System Download:
For Chrysler J2534 System support, please refer to “Chrysler J2534 Manual“. Get the J2534 system.
Chrysler ECU Flash Availability matrix:
Click Flash Availability–J2534 Application and Flash Availability–Chrysler Diagnostic Application.
Adaptor Requirements:
A harness adaptor is required to update certain vehicles. The following tables list which vehicles / modules require which adaptor. Adaptors can be purchased through the SPX Miller Special Tools program. See SPX Miller Special Tools program for details.
MLR-J2534-MMC required on:
| SBEC III | 1996 – 1997 | SEBRING / AVENGER (FJ) |
| ETAX III | 1996 – 1997 | SEBRING / AVENGER (FJ) |
| SBEC IIIA | 1997 – 1998 | SEBRING / AVENGER (FJ) |
| ETAX IIIA | 1997 – 1998 | SEBRING / AVENGER (FJ) |
| Powertrain | 2001 – 2201 | SEBRING / STRATUS COUPE (ST) |
MLR-J2534-TCM required on:
| ETAX IIIB | 2003 – 2004 | SEBRING / STRATUS SEDAN (JR) |
| ETAX IVA | 2005 – 2006 | LIBERTY (DIESEL) JEEP (KJ) |
Additional Information and Known Issues / Concerns:
If you are reprogramming the 5.9L diesel engine controller on the 1996-2008 Dodge RAM vehicle, it is necessary to also reprogram the VIN after the ECU has been flashed. To write the VIN to the ECU, you may use aftermarket software support, or use an OEM FCA US LLC scan tool (DRBIII or StarSCAN). For more information, see the FCA US LLC Scan Tool Lease Options section.
- 1996-2009 ALL PCMs
If you are REPLACING a PCM or ECM and the vehicle is equipped with a theft deterrent system (Sentry Key), it must be initialized to properly function with the Anti Theft module. You also need to reprogram the VIN when replacing a PCM or ECM. To write the VIN to the ECU and initialize the PCM to work with the theft deterrent system, you may use aftermarket software support, or use an OEM FCA US LLC scan tool (DRBIII or StarSCAN). For more information, see the FCA US LLC Scan Tool Lease Options section.
FCA US LLC Scan Tool Lease Options:
- For 2009 model year vehicles and prior, it may be necessary to use either a DRBIII or a StarSCAN to perform function required after ECU replacement. To lease the DRBIII call 1-586-532-8400 or click here.
- Beginning with 2010 MY, function required to replace an ECU will be supported via the J2534 application.
