NUMBER: 23-045-15 REV. A
DATE: December 05, 2015
THIS BULLETIN SUPERSEDES SERVICE BULLETIN 23-045-15, DATED NOVEMBER 13, 2015, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE UPDATED SALES CODE.
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 15-113. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN’s HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS
APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.
Poor Adhesion Of The Chrome RAM Emblem Letters To The Tailgate
This bulletin involves inspecting and if necessary, replacing the affected chrome RAM emblems on the tailgate.
NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA.
NOTE: This bulletin applies to vehicles built on or after June 09, 2015 (MDH 0609XX) and on or before August 07, 2015 (MDH 0807XX) equipped with Chrome RAM Tailgate Badge (Sales Code **MS5**).
The customer may describe what appears to be a gap between the RAM lettering and the tailgate of the vehicle.
The RAM lettering emblems may separate from the tailgate due to insufficient adhesive bond strength.
Fig. 1 RAM lettering on tailgate
If a customer’s VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition listed above, perform the Repair Procedure.
|1 (AR)||R Badge||68245542AD|
|1 (AR)||A Badge||68245543AD|
|1 (AR)||M Badge||68245544AD|
- If the RAM lettering emblems show signs of visible separation at the tailgate, the affected lettering will need to be replaced.
- Was any separation found at the lettering?
- YES>>> Replace all the affected lettering emblem as require if it showed signs of separation. Refer to 23 – Body/Exterior/NAMEPLATE/Removal/Installation for the applicable replacement procedure(s).
- NO>>> RAM lettering emblem separation was not found. This bulletin has been completed. Use LOP (23-03-08-96) to close the active RRT.
Reimbursable within the provisions of the warranty.
|Labor Operation No:||Description||Skill Category||Amount|
|23-03-08-96||Nameplate Emblems – Inspect (1 – Semi-Skilled)||6 – Electrical and Body Systems||0.0 Hrs.|
|95-23-03-50||Handling Fee for RAM lettering separation inspection||$5.00|
|Labor Operation No:||Description||Skill Category||Amount|
|23-03-08-97||Nameplate Emblems – Tailgate Replace Individually (1 – Semi-Skilled)||6 – Electrical and Body Systems||0.7 Hrs.|
|23-03-08-98||Nameplate Emblems – Tailgate – Replace Two Letters/Emblems (1 – Semi-Skilled)||6 – Electrical and Body Systems||1.3 Hrs.|
|23-03-08-99||Nameplate Emblems – Tailgate Replace All Three Letters/Emblems (1 – Semi-Skilled)||6 – Electrical and Body Systems||2.0 Hrs.|
23-045-15 REV. A
- PREPS SURFACE: Pre-waxing glaze that prepares the surface for wax while offering deep reflections and high gloss
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- 3-Piece Car Care Kit: Nu Finish Exterior Detailing Kit containing Scratch Doctor Car Scratch Remover, The Better Than Wax Ceramic Coating and Once A Year Car Polish
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- DUAL ACTION POLISHER ANYONE CAN USE - With an 8mm dual action orbital throw, compact design, and built in safety features to prevent user damage, the TORQX allows anyone to polish paint, remove scratches and swirls, and spread wax and sealant for perfect paint results.
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- 36060 3M RUBBING COMPOUND 1 qt: This fast-cutting, fine-finishing compound removes fine grade (P1200 or finer) sand scratches and small surface defects on automotive painted surfaces. The compound works especially well on newer, harder-to-buff clear coat systems. Works in extreme conditions. Holds on the compounding pad, reducing the mess, waste and cleanup time associated with sling.
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