August 27, 2020 NHTSA CAMPAIGN NUMBER: 20V513000
All Weather Floor Mats may Interfere with Pedals
A pedal that does not return as expected may affect the vehicle's deceleration, thereby increasing the risk of a crash.
NHTSA Campaign Number: 20V513
Manufacturer Chrysler (FCA US LLC)
Components VEHICLE SPEED CONTROL
Potential Number of Units Affected 160,229
Summary
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
Remedy
Chrysler will notify owners, and dealers will modify the driver's floormat to remove the potential for pedal interference, free of
charge. The recall is expected to begin October 16, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W63.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
September 2020
Dealer Service Instructions for:
Safety Recall W63 / NHTSA 20V-513 Drivers Side Floor Mat
Remedy Available
| 2019 - 2020 | (DT) | Ram Pickup |
NOTE: This recall applies only to the above vehicles equipped with ALL Weather Mats (sales codes CLF or CL3) and Power Adjustable Pedals (sales code XAP) or Power Adjustable Pedals with Memory (sales Code XAM).
NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.
| IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement toapply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process. |
Subject
The driver side all-weather floor mat on about 182,498 of the above vehicles may in certain circumstances, interfere with the raised feature on an all-weather floor mat, possibly inhibiting the accelerator pedal from promptly repositioning to a lesser depressed position after the driver releases pressure on the accelerator pedal. If the accelerator pedal interferes with the mat, the vehicle may not decelerate as expected when the driver releases the accelerator pedal, which can cause a vehicle crash without prior warning. By continued braking, however, the driver can activate brake-throttle override to close the throttle and bring the vehicle to a safe stop.
Inspection of Drivers Side All-Weather Floor Mat
Visually inspect the driver’s All-Weather floor mat for the rib space as shown in the Figure 1 of the illustration. Look on the backside of the mat for last two letters at the top row number Figure 2 as shown in the illustration below. If the last two letters are AA, AB, AC that is defective floor mat. If a defective floor mat is identified, the rib material on 4 ribs that are in front of the accelerator pedal MUST be removed.
Look for the last 2 letters at the top of the mat number and end of the number, any letters that are AA, AB, AC is a defective driver side floor mat.
Parts Information
No parts required for this campaign.
Customers of modified driver’s side floor mats will be included in a future Customer Satisfaction Notification campaign and will be notified when the replacement floor mat becomes available to have the driver’s side modified floor mat replaced.
Parts Return
No parts return required for this campaign.
Special Tools
No special tools are required to perform this service procedure.
Service Procedure
- Grasp the driver’s side floor mat and release the retainers and remove the floor mat from the vehicle (Figure 3).
- Place the floor mat on a smooth working surface.
- Measure 2 ½ inches (65mm) down on the last 4 ribs on the right front side of the floor mat and place a mark on each rib (Figure 4).
- Using a utility knife or equivalent cut the marked floor mat ribs on the right front side of the floor mat from the top down to the mark and remove the cut portion, repeat this on all 4 ribs (Figure 5).
- Reinstall and reattach the retainers of the driver side floor mat and return the vehicle to the customer.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims paid will be used by FCA to record recall service completions and provide dealer payments.
Use the following labor operation number and time allowance:
| Labor Operation Number | Time Allowance | |
| Inspect drivers side floor mat | 23-W6-31-81 | 0.2 hours |
| Inspect and modify driver’s side floor mat | 23-W6-31-82 | 0.2 hours |
NOTE: See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.
Dealer Notification
To view this notification on DealerCONNECT, select “Global Recall System” on the Service tab, then click on the description of this notification.
Owner Notification and Service Scheduling
All involved vehicle owners known to FCA are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is attached.
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner’s name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission.
To use this system, click on the “Service” tab and then click on “Global Recall System.” Your dealer’s VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use.
Additional Information
If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.
Customer Services / Field Operations
FCA US LLC
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| RAM | 1500 | 2019-2020 |
3 Associated Documents
Remedy Instructions and TSB
RCRIT-20V513-8389.pdf 1052.018KB
Loading...
Defect Notice 573 Report
RCLRPT-20V513-7388.PDF 214.585KB
Loading...Recall Acknowledgement
RCAK-20V513-2907.pdf 243.989KB
Loading...Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V513&docType=RCL
For the most up to date documents from NHTSA for this Recall, click the lick above
- Fits Ram Crew Cab models only. Will not fit Mega Cab or Quad Cab models.
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- Made in the USA. No hassle lifetime guarantee -
- CUSTOM FIT - With advanced 3D laser scanning tech, OEDRO front & back seat floor mats is compatible with 2012-2018 Dodge Ram 1500 2500 3500 Crew Cab, 2019-2021 Ram 1500 Classic (NOT for New Body). Floor Type: Carpet Flooring; Shifter: Without 4x4 Shifter; Console: Armrest Console; 2012 for models have Driver and Passenger-Side Floor Hooks ONLY.
- ALL WEATHER GUARD - Vehicle interior carpet will be fully protected by OEDRO floor mats from rain, fog, snow, fluids, debris and other mess. This liner offers your car/SUV with tidy look while enhancing its resale value.
- DURABLE MATERIAL - Non-toxic and odorless TPE material, tough & durable and easy to clean, gets better wear-resistant, heat-resistant and flexibility in hot/cold weather than traditional PVC.
- NO SLIPPING - Snap in clips to prevent this car liner set from shifting around or hindering the pedals.
- SERVICE - Buy with confidence! While we do accept returns, the buyer may be responsible for the return shipping fee if ordered wrong. Should any inquiries arise, please contact us directly.
- CUSTOM FIT: These floor mats are compatible with 2012-2018 Dodge Ram 1500/2500/3500 Crew Cab only. 3D laser scanning technology gives full protection to both the front and back. These mats are not for vehicles with vinyl floors. Please remove old floor mats before installing new floor liners.
- SAFE & DURABLE: YITAMOTOR floor liners are made with non-toxic and odorless TPE material, ensuring 100% safety even in extreme hot weather. The product contains no latex, cadmium, lead, or any harmful PVC’s. High tensity TPE material not only provides a superb feel and extreme wear-resistance, but also remains flexible in even the harshest of cold weather.
- ALL WEATHER PROTECTION & NON-SLIPPERY: The unique designed channels and raised edge can effectively trap liquids, snow, and sand to keep your car and shoes clean. Even in wet conditions, the hooks can effectively prevent the mats from slipping. The mats are available for children and the elderly.
- EASY TO CLEAN: The textured skid-resistant surface is easily cleaned. Neither cumbersome vacuum cleaners nor harsh chemicals are needed; simply shake them out or spray them down with a hose.
- WHY CHOOSE YITAMOTOR: Our floor mats offer your vehicle advanced technology and all-weather protection. With a lifetime warranty and full money-back guarantee and 24 hour customer service, should you have any questions, please feel free to contact us. We promise 100% satisfaction to every customer.
- CUSTOM FIT - With advanced 3D laser scanning tech, OEDRO front & back seat floor liner set is compatible with 2019-2021 Dodge Ram 1500 New Body crew cab (NOT for Classic models) with under seat storage.
- ALL WEATHER GUARD - Vehicle interior carpet will be fully protected by OEDRO floor mats from rain, fog, snow, fluids, debris and other mess. This liner offers your car/SUV with tidy look while enhancing its resale value.
- DURABLE MATERIAL - Non-toxic and odorless TPE material, tough & durable and easy to clean, gets better wear-resistant, heat-resistant and flexibility in hot/ cold weather than traditional PVC.
- NO SLIPPING - Snap in clips to prevent this car liner set from shifting around or hindering the pedals.
- SERVICE - Buy with confidence! While we do accept returns, the buyer may be responsible for the return shipping fee if ordered wrong. Should any inquiries arise, please contact us directly.
- [LASFIT Liner]: Compatible for Ram 1500/2500/3500 Crew Cab 2013-2018, Ram Pickup 1500 Classic Crew Cab 2019-2021. Adopt advanced 3D real vehicle screening technology to capture every corner and crevice that it fits edge to edge and offers largest coverage.
- [Material]: LASFIT liners are made of 100% renewable TPE material, which are extremely elastic and wearability. It has a comfortable feeling of feet, prevent accidental skidding even when the feet are wet. The unique groove designs also increase the friction of the mat, maintaining excellent durability even when used for a long time.
- [Fixed Device]: The edge of LASFIT floor liners adopts reinforced design, will not slouch or crimping or break down due to wear. They designed to work with factory retention posts and will not affect the use of brake and gas pedal for safe driving. They are ideal for families with children and pets.
- [Easy Install & Clean]: Just put it into your car. LASFIT mats are designed groove texture and raised edge to collects debris, snow, mud, water and will prolong the life of your carpet in all weather. You just take a few minutes to wash off with water hose or damp cloth.
- [Warranty]: Accept returns for any reasons in 45 days. If you are not sure whether the floor mats will fit or do not know which models to choose, please contact us before purchasing.
- Our FormFit Design process perfectly forms each liner to the detailed contours of your specific ride.
- Our exclusive StayPut Cleats help keep your liners securely in place.
- Our sporty liner material is rugged and can stand up to abuse like no other.
- No hassle lifetime guarantee. For details: HuskyLiners.com/ForLife
- Fits with carpet only
- Only fits Quad cab (2 smaller size rear doors) with 1st row bench seat and front dual floor hooks. Does not fit models with vinyl flooring, power take-off kit (PTO), or 4x4 floor mounted shifter
- Top of the line all-weather, stain-resistant, 100% odorless protection that gives your car, van, truck, or SUV interior a first class look while protecting the resale value
- Custom fit precision of the mat protects your vehicles carpet floor by stopping spills and any other mess thanks to the liners raised and strengthened lip
- Textured skid-resistant surface of the liners is easily cleaned by wiping clean, hosing off, or simply using soap and water for a tough mess
- Perfect fit, modern style, and durability all backed by a Lifetime Warranty
- Precise fit custom floor liners: Use 3D laser scanning technology to ensure the floor mats precisely fit for 2009-2018 Ram 1500 Crew Cab, 2019-2021 Ram 1500 Classic Crew Cab, 2010-2018 Ram 2500/3500 Crew Cab for full-coverage protection, no cutting or trimming required.
- All-Weather Protection: VIWIK floor mats adopt raised edge, which can effectively trap the liquid, snow, sand etc, provide complete automotive interior protection, and keep clean for your Ram 1500’s floor and pristine in all seasons.
- No-Slip Grip Safety Design: VIWIK floor mats Ergonomic no-slip grooves design provide an excellent rugged and durable grip, prevent the mats from slipping even when wet, great care for children and the old.
- 100% Odorless TPE Material: Made by environment-friendly TPE material, VIWIK floor liners are completely non-toxic and odorless so you can get rid of the unpleasant smell when in the car.
- Easy to Clean and Maintain: The stain-resistant surface makes the floor mats easier to clean and maintain. Simply take them out from your vehicle, rinse and dry can make them new again.
- PERFECT FIT - Compatible for 2019-2021 Dodge Ram 1500 Classic Crew Cab(only fit for 1500 Classic Crew Cab) / 2012-2018 Dodge Ram 1500/2500/3500 Crew Cab (4 full size doors) with carpet flooring(Does not fit vehicles with vinyl flooring). Fits for a full length floor console & armrest console and for models with or without a floor-mounted manual 4x4 shifter
- ALL-WEATHER GUARD - The TPE tri-extruded composition ensures 100% safe, 100% odorless and environmentally friendly in all weather (rain, fog, snow, etc). OEDRO floor liners are compatible with Dodge Ram 1500[Remember to double check the correct car models], and provide an excellent rugged and durable grip. Absolutely no slipping.
- TOUGH & DURABLE - 300% better temperature resistance than PVC. The mats are non-toxic, odorless, contain no latex, cadmium, lead or any harmful PVC’s. The high tensity TPE material not only feels nice and is extremely wear-resistant, but also remains flexible in extreme cold weather.
- EASY TO CLEAN - Wipes down easily. OEDRO floor liners are compatible with Dodge Ram 1500s, are easy to clean, won't shed, and won't accumulate stains or build up. Quick and easy to get your car's carpets looking nice and new again! High-density core materials trap liquid, milk, snow, dirt, sand etc and keep your car and shoes clean.
- WARRANTY - Buy with confidence! We offer a LIMITED LIFETIME warranty on products damaged during delivery or that have a confirmed manufacturer defect. If you are not sure whether the floor mats will fit or do not know which model to choose, please contact us before purchasing.
- Our FormFit Design process perfectly forms each liner to the detailed contours of your specific ride.
- Fits "New Body Style" Ram 1500 Crew Cab trucks. Will not fit Ram 1500 Classic body style trucks.
- Our exclusive StayPut Cleats help keep your liners securely in place.
- Our sporty liner material is rugged and can stand up to abuse like no other.
- Made in the USA. No hassle lifetime guarantee.
Last update on 2021-06-21 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2021-06-21 / Affiliate links / Images from Amazon Product Advertising API
