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August 27, 2020 NHTSA CAMPAIGN NUMBER: 20V513000
All Weather Floor Mats may Interfere with Pedals
A pedal that does not return as expected may affect the vehicle’s deceleration, thereby increasing the risk of a crash.
NHTSA Campaign Number: 20V513
Manufacturer Chrysler (FCA US LLC)
Components VEHICLE SPEED CONTROL
Potential Number of Units Affected 160,229
Summary
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
Remedy
Chrysler will notify owners, and dealers will modify the driver’s floormat to remove the potential for pedal interference, free of
charge. The recall began September 10, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler’s number for this recall is W63.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
Revision 2 November 2020
Dealer Service Instructions for:
Safety Recall W63 / NHTSA 20V-513 Drivers Side Floor Mat
NOTE: Added new information in Parts section.
Remedy Available
2019 – 2020 | (DT) | Ram Pickup |
NOTE: This recall applies only to the above vehicles equipped with ALL Weather Mats (sales codes CLF or CL3) and Power Adjustable Pedals (sales code XAP) or Power Adjustable Pedals with Memory (sales Code XAM).
NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The driver’s side All-Weather floor mat on about 182,000 of the above vehicles may not have been modified in response to either Safety Recall W63 or Safety Recall W64 which required that the driver’s side All-Weather floor mat be modified. We now have a replacement, which is a revised driver’s side All-Weather floor mat available to replace the modified floor mat.
Repair
Remove driver’s side All-Weather floor mat and DISCARD the mat, and install a NEW driver’s side All-Weather floor mat.
Parts Information
Part Number | Description |
CSPLW634AA | Quad & Crew (Black) |
CSPLW633AA | Quad & Crew (Brown) |
CSPLW631AA | Quad & Crew (Black — Rebel with red logo) |
CSPLW632AA | Quad & Crew (Black — Rebel with gray logo) |
Parts Return
No parts return required for this campaign.
Special Tools
No special tools are required to perform this service procedure.
Service Procedure
- Install the NEW driver’s side floor mat and secure it to the retainers.
- Return the vehicle to the customer.
2 Affected Products
Vehicle
MAKE | MODEL | YEAR |
RAM | 1500 | 2019-2020 |
14 Associated Documents
Recall Quarterly Report #2, 2020-4
RCLQRT-20V513-0035.PDF 211.266KB
Recall Quarterly Report #3, 2021-1
RCLQRT-20V513-0042.PDF 211.365KB
Recall Quarterly Report #1, 2020-3
RCLQRT-20V513-3620.PDF 211.156KB
Remedy Instructions and TSB
RCRIT-20V513-8902.pdf 604.645KB
Recall Quarterly Report #4, 2021-2
RCLQRT-20V513-3715.PDF 211.475KB
Owner Notification Letter(Part 577)
RCONL-20V513-9048.pdf 514.521KB
ISSUED Renotification Notice
RCRN-20V513-2366.pdf 138.228KB
Remedy Instructions and TSB
RCRIT-20V513-8389.pdf 1052.018KB
Defect Notice 573 Report
RCLRPT-20V513-7388.PDF 214.585KB
Recall Acknowledgement
RCAK-20V513-2907.pdf 243.989KB
Remedy Instructions and TSB
RCRIT-20V513-8110.pdf 606.767KB
Manufacturer Notices(to Dealers,etc) – Dealer Notification re New Safety Recall Advanced Communication – W63, FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (DT) Ram 1500 Pickup vehicles.
RCMN-20V513-1613.pdf 199.973KB
ISSUED Owner Notification Letter(Part 577) – Floor Mat
RCONL-20V513-4216.pdf 516.869KB
Recall Quarterly Report #5, 2021-3
RCLQRT-20V513-0093.PDF 211.595KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V513&docType=RCL
- CUSTOM FITMENT — 2019 - 2024 Ram 1500 Crew Cab w/ Factory Underseat Storage
- PERFECT EDGE-TO-EDGE FIT — All floorboards are laser-scanned in 3D using our proprietary FormFit design process, for an ultratight, glove-like fit for your make & model.
- UNBEATABLE ALL-WEATHER PROTECTION — Husky’s indestructible liner material stands up to battery acid, oil and conditions from sub-zero to blistering hot. It’s strong yet flexible, for a smooth, even look and feel.
- LIFE CONTAINED, NOT STAINED — Its patented FormFit Edge creates a raised barrier along the door jam that keeps mud, snow, and liquids fully contained for easy clean up.
- TAKE IT OUT, HOSE IT DOWN, CARRY ON — Weatherbeater is easy to remove and clean up; spray it down, shake it off, and carry on. Proudly made in the USA, warrantied for life.
- CUSTOM FIT: These floor mats are compatible with 2019 2020 2021 Ram 1500 Classic Crew Cab, 2012 2013 2014 2015 2016 2017 2018 Dodge Ram 1500/2500/3500 Crew Cab only. 3D laser scanning technology gives full protection to both the front and back. These mats are not for vehicles with vinyl floors. Please remove old floor mats before installing new floor liners.
- SAFE & DURABLE: YITAMOTOR floor liners are made with non-toxic and odorless TPE material, ensuring 100% safety even in extreme hot weather. The product contains no latex, cadmium, lead, or any harmful PVC’s. High tensity TPE material not only provides a superb feel and extreme wear-resistance, but also remains flexible in even the harshest of cold weather.
- ALL WEATHER PROTECTION & NON-SLIPPERY: The unique designed channels and raised edge can effectively trap liquids, snow, and sand to keep your car and shoes clean. Even in wet conditions, the hooks can effectively prevent the mats from slipping. The mats are available for children and the elderly.
- EASY TO CLEAN: The textured skid-resistant surface is easily cleaned. Neither cumbersome vacuum cleaners nor harsh chemicals are needed; simply shake them out or spray them down with a hose.
- WHY CHOOSE YITAMOTOR: Our floor mats offer your vehicle advanced technology and all-weather protection. With a lifetime warranty and full money-back guarantee and 24 hour customer service, should you have any questions, please feel free to contact us. We promise 100% satisfaction to every customer.
- CUSTOM FIT — 2009 - 2023 Dodge Ram 1500 (19-23 Classic Body Only), 2010 - 2018 Ram 2500/3500 (Crew Cab)
- PERFECT EDGE-TO-EDGE FIT — All floorboards are laser-scanned in 3D using our proprietary FormFit design process, for an ultratight, glove-like fit for your make & model.
- UNBEATABLE ALL-WEATHER PROTECTION — Husky’s indestructible liner material stands up to battery acid, oil and conditions from sub-zero to blistering hot. It’s strong yet flexible, for a smooth, even look and feel.
- LIFE CONTAINED, NOT STAINED — Its patented FormFit Edge creates a raised barrier along the door jam that keeps mud, snow, and liquids fully contained for easy clean up.
- TAKE IT OUT, HOSE IT DOWN, CARRY ON — Weatherbeater is easy to remove and clean up; spray it down, shake it off, and carry on. Proudly made in the USA, warrantied for life.
- PERFECT FIT FOR RAM 1500 2019-2024: Custom fit design edge to edge for maximum coverage and protection with TPE (thermoplastic elastomer) material which ensures your more strength, resilience, durability and elasticity, this cargo liner is matchable with Dodge Ram 1500 WITHOUT storage.
- ALL SEASONS AND DURABILITY: These durable ram crew cab 1500 floor mats & cargo tray are easy to install and can be used all weather, which are stain-resistant, waterproof and anti-slip, preventing your carpet from rain, slush, snow, mud and protect your car during a typical winter or summer.
- ODORLESS AND NON-TOXIC: The floor liners & cargo liner are made with non-toxic and odorless TPE material. No foul smell will be produced even in high temperature. Bring you and your families a safer and more comfortable interior car environment.
- EASY TO CLEAN: Our floor liners are easy to clean. No matter with dust, dirt or sand on the mats, just take several minutes wash off it with water or damp towel.
- QUALITY SERVICE: If there have any quality or defect issues when you get the floor mats, please do contact us. We'll be glad to help you solve the problems.Your satisfaction is our ultimate goal.
- Each floor mat measures approximately 17.75 inches wide by 26.50 inches tall
- Mopar Official Licensed Product. Designed, manufactured and distributed by Plasticolor Inc.
- Protect your cars most venerable interior area from everyday shoe dirt, grim, spills and weather on an easy to clean surface
- Made of high-quality flexible rubber material to conform to any interior flooring. Designs are hand poured into the mat mold so they will not fade or wear-away
- An Anchoring system (provided) and nib’s molded into the underside of the mat hold it firmly in place
- CUSTOM FIT - State-of-the-art 3D laser scanning technology ensures the perfect custom fit to your car model with full coverage. LASFIT floor mats are precisely tailored for vehicle-specific floor carpets.
- FIRM YET FLEXIBLE - Raised edges all the way around have been upgraded to the use of innovative material, allowing our floor liners last long, way more durable that they won't curl or end up buckling.
- ENVIRONMENT FRIENDLY- Our car liners use elastic TPE (Thermoplastic Elastomer) for a soft touch and exquisite finish. It's skid-proof and recyclable.
- ALL WEATHER PROTECTION - Shields your floor from dirt, mud, salt, rain, snow and even hot summer temperatures. Cleaning up daily wear n' tear off our car mats is a breeze.
- FULLY GUARANTEED - We provide 45-day hassle-free return. Feel free to contact us on our 24/7 online customer service with local store support in California.
- Each front floor mat measures approximately 18 inches wide X 26.75 inches tall. Each rear floor mat measures approximately 17 inches wide X 14 inches tall
- RAM Official Licensed Product. Designed, manufactured and distributed by Plasticolor Inc.
- Designed to protect your cars most venerable interior area from everyday shoe dirt, grim, spills and weather on an easy to clean surface
- Made of high-quality flexible rubber material to conform to any interior flooring. Built to withstand everyday wear and tear. The logo is molded in and will not fade or wear-away
- An Anchoring system (provided) and nib’s molded into the underside of the mat hold the Front Floor Mats firmly in place
- CUSTOM FITMENT — 2009 - 2018 Ram 1500 Quad Cab, Fits 2019 - 2023 Ram 1500 (Classic Body only) Quad
- PERFECT EDGE-TO-EDGE FIT — All floorboards are laser-scanned in 3D using our proprietary FormFit design process, for an ultratight, glove-like fit for your make & model.
- UNBEATABLE ALL-WEATHER PROTECTION — Husky’s indestructible liner material stands up to battery acid, oil and conditions from sub-zero to blistering hot. It’s strong yet flexible, for a smooth, even look and feel.
- LIFE CONTAINED, NOT STAINED — Its patented FormFit Edge creates a raised barrier along the door jam that keeps mud, snow, and liquids fully contained for easy clean up.
- TAKE IT OUT, HOSE IT DOWN, CARRY ON — Weatherbeater is easy to remove and clean up; spray it down, shake it off, and carry on. Proudly made in the USA, warrantied for life.
- CUSTOM FIT — 2019 - 2024 Ram 1500 (Classic Body), 2009 - 2018 Dodge Ram 1500, 2010 - 2018 Ram 2500, 3500 (Crew Cab/Mega Cab)
- PERFECT EDGE-TO-EDGE FIT — All floorboards are laser-scanned in 3D using our proprietary FormFit design process, for an ultratight, glove-like fit for your make & model.
- UNBEATABLE ALL-WEATHER PROTECTION — Husky’s indestructible liner material stands up to battery acid, oil and conditions from sub-zero to blistering hot. It’s strong yet flexible, for a smooth, even look and feel.
- LIFE CONTAINED, NOT STAINED — Its patented FormFit Edge creates a raised barrier along the door jam that keeps mud, snow, and liquids fully contained for easy clean up.
- TAKE IT OUT, HOSE IT DOWN, CARRY ON — Weatherbeater is easy to remove and clean up; spray it down, shake it off, and carry on. Proudly made in the USA, warrantied for life.
- Custom Fit: Floor mats built exclusively for 2002 2003 2004 2005 2006 2007 2008 Dodge Ram 1500 Quad Cab, 2003-2009 Dodge Ram 2500/3500 Quad Cab Fit; Distinct precision digital laser scanning allows it to consistently hug the contour of your ride’s interior.
- All-season Practicality: Advanced TPE tri-extruded composition and deep channels are featured alongside raised edges to render odorless, non-slip, and all-weather coverage; Whether you're on the ski slopes, at a sunny beach, or driving in the rain or dust,Best car mats for Dodge Ram floor Liners will provide extended longevity and maintain strength in all weather conditions.
- No-hassle Installation & Cleaning: Custom car floor mats are easy to install and remove; built-in fixing clips hold the mats firmly in place; can be rinsed, vacuumed or washed with soapy water to keep them tidy.
- Tough & Durable: High-tensity, sustainable TPE material sets itself apart with 300% better temperature resistance than PVC; Soft yet durable, OEDRO floor car liners are crafted to withstand wear & all weather conditions.
- Package Contents: Available in a set with 2 front floor mats & 1 rear floor liner.Assembly’s a breeze by simply taking out the old floor mats and replace with new ones
Last update on 2024-02-27 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims paid will be used by FCA to record recall service completions and provide dealer payments.
Use the following labor operation number and time allowance:
Labor Operation Number |
Time Allowance |
|
Replace the driver’s side floor mat | 23-W6-31-82 | 0.2 hours |
NOTE: See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.
Dealer Notification
To view this notification on DealerCONNECT, select “Global Recall System” on the Service tab, then click on the description of this notification.
Owner Notification and Service Scheduling
All involved vehicle owners known to FCA are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is attached.
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner’s name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission.
To use this system, click on the “Service” tab and then click on “Global Recall System.” Your dealer’s VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use.
Additional Information
If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.
Customer Services / Field Operations
FCA US LLC
W63
YOUR SCHEDULING OPTIONS
- RECOMMENDED OPTION Call your authorized Chrysler / Dodge / Jeep® / RAM Dealership
- Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can confirm part availability and help schedule an appointment
- Visit mopar.com or download the Mopar Owner’s Companion App.
Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity.
DEALERSHIP INSTRUCTIONS
Please reference Safety Recall W63.
IMPORTANT SAFETY RECALL
Drivers Side Floor Mat
Dear [Name],
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
FCA has decided that a defect, which relates to motor vehicle safety, exists in certain Drivers Side All-Weather floor mat.
It is extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers.
WHY DOES MY VEHICLE NEED REPAIRS?
Our records indicate that you did not have the driver’s side floor mat in your vehicle [1] modified in response to either Safety Recall W63 or Safety Recall W64 which required that the driver’s side All-Weather floor mat be modified. We now have a replacement, which is a revised driver’s side All-Weather floor mat available to replace your current floor mat.
HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE?
FCA will replace your driver’s side All-Weather floor mat with a new improved floor mat [2] free of charge (parts and labor). We recommend that you schedule a service appointment to minimize your inconvenience. Please bring your driver’s side All-Weather floor mat and this letter with you to your dealership.
TO SCHEDULE YOUR FREE REPAIR,
CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter.
Customer Assistance/Field Operations
FCA US LLC
Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371
[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.
[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-4249153), or go to safercar.gov.
[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.
Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.
08/28/2020
_____________________________________________________________________
New Safety Recall Advanced Communication – W63
FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (DT) Ram 1500 Pickup vehicles.
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have a driver’s side all-weather floor mat which may in certain circumstances, interfere with the raised feature on an all-weather floor mat, possibly inhibiting the accelerator pedal from promptly repositioning to a lesser depressed position after the driver releases pressure on the accelerator pedal. If the accelerator pedal interferes with the mat, the vehicle may not decelerate as expected when the driver releases the accelerator pedal, which can cause a vehicle crash without prior warning. By continued braking, however, the driver can activate brake-throttle override to close the throttle and bring the vehicle to a safe stop.
SERVICE ACTION
FCA US will conduct a voluntary safety recall to remove some material from the driver floor mats to mitigate the potential for interference with the accelerator pedal on all affected vehicles. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 4th Quarter of 2020.
Customers of modified driver’s side floor mats will be included in a future Customer Satisfaction Notification campaign and will be notified when the replacement floor mat becomes available to have the driver’s side modified floor mat replaced.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
FCA US LLC
SEOCONTENT-END