September 24, 2020 NHTSA CAMPAIGN NUMBER: 20V580000
Seat Belt Retractor May Not Lock
In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
NHTSA Campaign Number: 20V580
Manufacturer Chrysler
(FCA US LLC)
Components SEAT BELTS
Potential Number of Units Affected 2,114
Summary
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. The front seat belt retractors may not lock as intended during a crash.
Remedy
Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is W67.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
Revision (1) January 2021
Dealer Service Instructions for:
Safety Recall W67 / NHTSA 20V-580 Front Seat Belt Retractor
NOTE: Revised part ordering instructions for JT and JL 4-door vehicles.
Remedy Available
NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The front seat belt retractor on about 2,100 of the above vehicles may have been built with an improperly formed wave disc which has reduced internal friction resulting in reduced energy management capability. A seat belt retractor with reduced energy management capability may not perform as expected during a crash, which can increase the potential for injury to the occupant.
Repair
Replace the appropriate seat belt retractor. The seat belt retractor(s) requiring replacement for each vehicle is VIN specific and can be determined by using GRS or VIP as described in the Parts Information section below.
Alternate Transportation
Dealers should attempt to minimize customer inconvenience by placing the owner
in a loaner vehicle if the vehicle must be held overnight.
Parts Information
The appropriate replacement seat belt retractor for each vehicle is VIN specific. Depending on vehicle VIN, vehicle may require a left side retractor or right side retractor replaced.
VIN specific parts application is available through the Global Recall System (GRS) and Vehicle Information Plus (VIP).
To use GRS, enter DealerCONNECT, click on the “Service” tab, click on “Global Recall System,” enter the recall number in the “Recall Code:” box, and select “VIN” in the “List By:” drop down menu.
To use VIP, enter DealerCONNECT, click on the “Service” tab, click on “Single VIN Inquiry,” enter the VIN and mileage, click “View,” then click on the “Coverages” tab and view the “Recall” section.
Required parts should be ordered through DealerConnect Parts Order. Parts will be on a managed allocation restriction.
2019 – 2020 (DT) Ram 1500 Pickup
| Part Number | Qty. | Description |
| CSALW671AA | 1 | Seat Belt, Left, Global Black |
| -or- | ||
| CSALW672AA | 1 | Seat Belt, Left, Light Frost Beige |
2019 (DJ) Ram 2500 Pickup
| Part Number | Qty. | Description |
| 06105123AA | 1 | Bolt, Seat Belt Retractor, 0.437-20×50 |
| 06105142AA | 1 | Bolt, Seat Belt Tensioner, 0.437-20X65 |
| CSALW673AA | 1 | Seat Belt, Right, Global Black |
2019 (JL) Jeep Wrangler 2-Door
| Part Number | Qty. | Description |
| 06105124AA | 1 | Bolt, Seat Belt Retractor, 0.437-20×35 |
| CSALW676AA | 1 | Seat Belt, Left, Global Black (JL 2-Door) |
2019 (JL) Jeep Wrangler 4-Door
2020 (JT) Jeep Gladiator
| Part Number | Qty. | Description |
| 06105124AA | Bolt, Seat Belt Retractor, 0.437-20×35 |
JL and JT vehicles require the bolt above plus ONE seat belt which must be ordered through [email protected]. Please provide the VIN and Dealer Code. The Supply Chain team will order the seat belt based on VIN to ensure you receive the correct part.
Parts Return
No parts return required for this campaign.
Render the recalled seat belt retractor unusable and discard.
Special Tools
The following special tools are required to perform this repair:
| ➢ NPN | wiTECH MicroPod II |
| ➢ NPN | Laptop Computer |
| ➢ NPN | wiTECH Software |
Service Procedure
WARNING: To avoid serious or fatal injury on vehicles equipped with airbags, disable the Supplemental Restraint System (SRS) before attempting any steering wheel, steering column, airbags, airbag curtains, knee blocker, seat belt tensioner, impact sensor or instrument panel component diagnosis or service. Disconnect the Intelligent Battery Sensor (IBS)/negative battery cable assembly from the negative battery post, then wait two minutes for the system capacitor to discharge before performing further diagnosis or service. This is the only sure way to disable the SRS. Failure to take the proper precautions could result in accidental airbag deployment.
WARNING: To avoid serious or fatal injury during and following any seat belt or child restraint anchor service, carefully inspect all seat belts, buckles, mounting hardware, retractors, tether straps, and anchors for proper installation, operation, or damage. Replace any belt that is cut, frayed, or torn. Straighten any belt that is twisted. Tighten any loose fasteners. Replace any belt that has a damaged or ineffective buckle or retractor. Replace any belt that has a bent or damaged latch plate or anchor plate. Replace any child restraint anchor or the unit to which the anchor is integral that has been bent or damaged. Never attempt to repair a seat belt or child restraint component. Always replace damaged or ineffective seat belt and child restraint components with the correct, new and unused replacement parts listed in the Mopar® Parts Catalog. Failure to follow these instructions may result in possible serious or fatal injury.
NOTE: The following procedure is for replacement of an ineffective or damaged seat belt and retractor unit. The front retractor also includes a seat belt tensioner. If the front seat belt or retractor is ineffective or damaged, but the seat belt tensioner is not deployed, review the recommended procedures for Handling Non-Deployed Supplemental Restraints
- At no time should any source of electricity be permitted near the seat belt tensioner. When handling a non-deployed seat belt tensioner, take proper care to keep fingers out from under the retractor or buckle cover and away from the seat belt webbing or cable where it exits from the retractor or buckle cover. In addition, the SRS should be disarmed whenever any steering wheel, steering column, seat belt tensioner, airbag, impact sensor or instrument panel components require diagnosis or service. Failure to observe this warning could result in accidental airbag deployment and possible personal injury.
- All damaged, ineffective or non-deployed seat belt tensioners which are replaced on vehicles are to be handled and disposed of properly. If a seat belt tensioner unit is ineffective or damaged and non-deployed, refer to the Hazardous Substance Control System for information regarding the potentially hazardous properties of the subject component and the proper safe handling procedures. Then dispose of all non-deployed seat belt tensioners in a manner consistent with state, provincial, local and federal regulations.
Proceed to the appropriate repair procedure section based on the vehicle being remedied.
A. (DT) 1500 Pickup
B. (DJ) 2500 Pickup
C. (JL) Jeep Wrangler and (JT) Jeep Gladiator
A. (DT) 1500 Pickup
- Remove the steering column opening cover in order to gain access to the Occupant Restraint Module (ORC) fuses in the fuse box located below the steering column. Access to the ORC fuses will be required later in this procedure.
a. Remove the two screws that secure the bottom of the steering column opening cover to the instrument panel (Figure 1).
b. Using a trim stick or equivalent, disengage the retainer clip that secures the hood release handle to the steering column opening cover (Figure 1).
c. Using a trim stick or equivalent, release the retainer clips that secure the steering column opening cover to the instrument panel then lower the cover to expose access to the fuse box located below the steering column (Figure 1).
- Adjust the front seat to its full forward position for easiest access to the front seat belt retractor and B-pillar trim.
- Open the hood.
- Disconnect the Intelligent Battery Sensor (IBS) wire harness electrical connector (Figure 2).
- Remove the M8 nut from the IBS and remove the battery negative cable eyelet from the IBS then isolate the (Figure 2).
CAUTION: If the battery negative cables are not isolated it will result in the system still having a battery connection and a potential for deployment of the air bags.
- Wait two minutes for the SRS capacitor to discharge before continuing.
- Using a trim stick or equivalent, disengage the retainer clips securing the cowl trim panel from the door sill (Figure 3).
- Pull the cowl trim panel rearward and remove it from the vehicle (Figure 3).
- Using a trim stick or equivalent release the retaining clips and remove the B-pillar middle trim panel as one piece. It is not necessary to remove the access cover from the trim panel (Figure 5).
- Using a trim stick or equivalent release the retaining clips and remove the lower B-pillar trim panel (Figure 6).
- Using a trim stick or equivalent release the retaining clips and remove the outboard seat track side trim panel (Figure 7).
- Remove the two retaining screws then remove the outboard seat track rear trim cover (Figure 8).
- Squeeze the release buttons together and gently unsnap the trim cover from the height adjuster on the upper B-pillar to access the front seat belt turning loop mounting nut (Figure 9).
- Release the seat belt webbing guide from the B-pillar (Figure 10).
- Remove and SAVE the nut that secures the seat belt turning loop to the height adjuster (Figure 11).
- Remove the seat belt turning loop from the height adjuster (Figure 11).
- Disconnect the wire harness connectors from the tensioner and retractor (Figure 12).
- Remove the bolt from the front seat belt retractor and tensioner (Figure 13).
- Lift the front seat belt retractor and tensioner assembly upward far enough to disengage the T-tab on the retractor from the notch in the inner B-pillar. Figure 13 – Seat Belt Retractor
- Remove the front seat belt retractor and tensioner from the vehicle.
- Render the recalled seat belt retractor unusable and DISCARD.
- Position the NEW front seat belt retractor and tensioner to the B-pillar by engaging the T-tab on the retractor with the notch in the inner B-pillar, then align the tensioner with the hole in the B-pillar (Figure 13).
NOTE: Be certain that the seat belt webbing between the retractor, the turning loop, and tensioner is not twisted.
- Install the front seat belt retractor and tensioner bolt and tighten the bolt to 48 N·m (35 ft. lbs.). Ensure the tensioner is held securely after tightening. If the tensioner can be rotated easily, increase the torque by as much as additional 5 N·m (4 ft. lbs.) if necessary (Figure 13).
- Connect the wire harness connectors to the tensioner and the retractor (Figure 12).
- Wipe clean the turning loop stud threads to remove any loose debris.
- Position the seat belt turning loop to the height adjuster (Figure 11).
NOTE: Be certain that the seat belt webbing between the retractor, the turning loop, and tensioner is not twisted.
- Install the front seat belt turning loop nut and tighten the nut to 48 N·m (35 ft. lbs.) (Figure 11).
- Install the retractor belt guide to the inner B-pillar (Figure 10).
- Install the outboard seat track rear trim cover then secure with the two retaining screws (Figure 8).
- Install the outboard seat track side trim panel and seat the clips fully (Figure 7).
- Position the lower B-pillar trim and seat the clips fully (Figure 6).
- Position the middle B-pillar trim and seat the clips fully (Figure 5).
- Position the rear door sill trim panel to the rear door sill then seat the retaining clips fully (Figure 4).
- Position the cowl trim panel to the door sill (Figure 3).
- Push the cowl trim panel forward and then engage the retaining clips that secure the sill trim panel to the front door sill (Figure 3).
NOTE: The Supplemental Restraint System (SRS) Verification Test procedure should be performed following service of any SRS component.
NOTE: During the following SRS test, the battery negative cable remains disconnected and isolated as it was during the component removal and installation procedures. Do not reconnect the negative cable until instructed to do so.
WARNING: Failure to follow these instructions may result in possible serious or fatal in jury.
- SRS Verification Test procedure:
WARNING: Failure to follow these instructions may result in possible serious or fatal injury.
a. Remove the Occupant Restraint Controller (ORC) 10-amp fuses F28 and F65 located in the fuse box below the steering column (Figure 14).
b. Check to be certain that nobody is in the vehicle.
c. Connect the battery negative cable eyelet to the IBS and tighten the 8M nut to 7 N·m (62 in. lbs.) then connect the IBS electrical connector (Figure 2).
d. Wait two minutes before proceeding.
e. Cycle the ignition to the “RUN” position, then reconnect the 10-amp ORC fuses F28 and F65 (Figure 14).
- Install the steering column opening cover to the instrument panel securing with the retainer clips (Figure 1).
- Install and tighten the two screws along the bottom of the steering column opening cover to the instrument panel (Figure 1).
- Engage the retainer clip that secures the hood release lever to the steering column opening cover (Figure 1).
- Connect the wiTECH micro pod II to the 16-way Data Link Connector (DLC). The DLC is located on the driver side lower edge of the instrument panel, near the steering column opening cover and outboard of the steering column.
NOTE: The wiTECH software is required to be at the latest release level before performing the SRS test.
- Open the wiTECH 2.0 website.
- Enter your “User id” and “Password” and your “Dealer Code”, then select “Sign In” at the bottom of the screen. Click “Accept”.
- Starting at the “Vehicle Selection” screen, select the appropriate vehicle and Device Name.
- From the “Action Items” screen, click “All DTCs”, select “Clear All DTCs”, click “Continue” and then click “Close”.
- If DTCs are still stored, cycle the ignition OFF/ON to change DTC status from “active” to “stored” then clear DTCs again.
- Close the hood, remove the wiTECH micro pod II.
- Turn the ignition switch to the “OFF” position for about 15 seconds, and then back to the “RUN” position. Observe the air bag indicator in the instrument cluster.
- The air bag indicator in the instrument cluster should illuminate from four to six seconds, and then go out. This indicates that the SRS is functioning normally and that the repairs are complete. Turn the ignition to the “OFF” position, remove the wiTECH micro pod II and return the vehicle to the customer.
- If the air bag indicator fails to light or the light remains ON, there is still an active SRS fault or malfunction. Refer to the appropriate diagnostic information to diagnose the problem.
B. (DJ) 2500 Pickup
- Adjust the front seat to its full forward position for easiest access to the front seat belt retractor and the B-pillar trim.
- Open the hood.
- Disconnect the Intelligent Battery Sensor (IBS) wire harness electrical connector (Figure 15).
CAUTION: Failure to disconnect the IBS wire harness connector can lead to damage of the IBS wire harness connector.
- Loosen the ground terminal nut and remove the negative cable with IBS from the battery and isolate it (Figure 15).
NOTE: If the vehicle is equipped with an auxiliary battery, both batteries will need to be disconnected in order to power down the vehicle.
- If the vehicle is equipped with an auxiliary battery, loosen the ground terminal nut and remove the negative cable clamp from the battery and isolate (Figure 16).
CAUTION: If the battery negative cables are not isolated it will result in the system still having a battery connection and a potential for deployment of the air bags.
- Wait two minutes for the Supplemental Restraint System (SRS) capacitor to discharge before continuing service.
- Remove the seat track closeout panel (Figure 17).
- Using a trim stick or equivalent, release the retaining clips and lift the cowl trim panel in the front door sill area. The cowl trim panel does not require removal from the vehicle (Figure 17).
- Using a trim stick or equivalent, release the front retaining clips and lift the rear door sill trim panel in the door sill area. The sill trim panel does not require removal from the vehicle (Figure 18).
- Using a flat blade screwdriver rotate the tensioner quick connect screw counterclockwise to disconnect the front seat belt retractor lower buckle to the tensioner cable (Figure 19).
- Using a trim stick or equivalent, release the lower B-pillar trim panel retaining clips from the B-pillar. Then slide the tensioner cable through the slot on the lower B-pillar trim panel while removing the lower B-pillar trim panel from vehicle (Figure 20).
- Release the seat belt webbing guide from the B-pillar (Figure 21).
- Firmly grasp the top of the trim cover for the front seat belt height adjuster on the B-pillar and pull it away from the height adjuster far enough to unsnap it, then disengage the lower snap features of the trim cover from the height adjuster (Figure 22).
- Remove the bolt with seat belt turning loop from the height adjuster on the B-pillar (Figure 23).
- Disconnect the three wire harness connectors from the seat belt retractor and tensioner (Figure 24).
- Remove the bolt with tensioner from the B-pillar (Figure 24).
NOTE: Tensioner is not being replaced. Tensioner must be removed to gain access to seat belt retractor lower bolt.
- Remove and SAVE the bolt that secures the top of the retractor to the B-pillar (Figure 25).
- Remove and DISCARD the bolt that secures the bottom of the retractor to the B-pillar (Figure 26).
- Disengage the locating tab of the retractor from the B-pillar (Figure 26).
- Remove the seat belt retractor from the vehicle.
- Render the recalled seat belt retractor unusable and DISCARD.
- Clean the seat belt turning loop bolt hole threads in the height adjuster to remove any trace of thread lock material (Figure 27).
- Clean the tensioner bolt hole threads in the B-pillar to remove any trace of thread lock material (Figure 27).
NOTE: The tensioner bolt must be replaced.
- Using a flat blade tool, lift up the push nut retaining clip, then using diagonal cutting pliers or similar tool, remove and DISCARD the push nut retaining clip and the bolt. SAVE the spacer and tensioner (Figure 28).
- Install a NEW bolt into the tensioner and spacer. The push nut retaining clip was only for manufacturing assembly and is not necessary (Figure 28).
- Position the NEW seat belt retractor to the B-pillar. Be certain to engage the locating tab on the retractor to the B-pillar (Figure 26).
- Install and tighten securely the bolt that secures the top of the seat belt retractor to the B-pillar (Figure 25).
- Install the NEW bolt that secures the bottom of the seat belt retractor to the B-pillar. Tighten the bolt to 45 N·m (33 ft. lbs.) (Figure 26).
- Install the tensioner and spacer assembly with NEW bolt to the B-pillar. Tighten the bolt to 45 N·m (33 ft. lbs.). Ensure the tensioner is held securely after tightening. If the tensioner can be rotated easily, increase the torque by as much as additional 4.5 N·m (3 ft. lbs.) if necessary (Figure 24).
- Connect the three wire harness connectors to the seat belt retractor and tensioner (Figure 24).
NOTE: Be certain that the seat belt webbing between the retractor and the turning loop is not twisted during the next step.
- Position the seat belt turning loop with bolt to the height adjuster on the B-pillar. Tighten the bolt to 45 N·m (33 ft. lbs.) (Figure 23).
- Position the trim cover over the seat belt height adjuster, then snap it into place. Engage the lower snap features first, then the upper snap features (Figure 22).
- Install the seat belt webbing guide to the B-pillar (Figure 21).
- Slide the tensioner cable through the slot on the lower B-pillar trim. Position the lower B-pillar trim to the B-pillar then seat the trim retaining clips fully into the B-pillar. Ensure the door opening weather strip is properly positioned overlapping each side of the B-pillar trim (Figure 20).
NOTE: Be certain that the seat belt webbing between the turning loop and the lower buckle is not twisted during the next step.
- Insert the lower tensioner cable into the seat belt retractor lower buckle until it latches into the lock position. Rotate the quick connect screw if necessary in order to align the locking feature to the locked position (Figure 19).
- Position and seat the retaining tabs fully that secure the sill trim panel to the rear door sill (Figure 18).
- Position and seat the retaining tabs fully that secure the cowl trim panel to the front door sill (Figure 17).
- Install the seat track closeout panel (Figure 17).
NOTE: The Supplemental Restraint System (SRS) Verification Test procedure should be performed following service of any SRS component.
NOTE: During the following SRS test, the battery negative cable remains disconnected and isolated as it was during the component removal and installation procedures. Do not reconnect the negative cable until instructed to do so.
NOTE: The wiTECH software is required to be at the latest release level before performing the SRS test.
- Connect the wiTECH micro pod II to the 16-way Data Link Connector (DLC). The DLC is located on the driver side lower edge of the instrument panel, near the steering column opening cover and outboard of the steering column.
WARNING: Failure to follow these instructions may result in possible serious or fatal in jury.
- SRS Verification Test procedure:
WARNING: Failure to follow these instructions may result in possible serious or fatal injury.
a. Open the Power Distribution Center (PDC) cover (Figure 29).
b. Pull upward on the yellow fuse holder to disconnect the Occupant Restraint Controller (ORC) fuses F85 and F86 which are paired together and located in the under hood PDC (Figure 29).
c. Check to be certain that nobody is in the vehicle.
d. Connect the primary battery negative cable clamp with IBS to the primary battery post, tighten the clamp nut to 6 N·m (53 in. lbs.) (Figure 15). If equipped with an auxiliary battery, connect the negative cable clamp to the auxiliary battery post, tighten the clamp nut to 7 N·m (62 in. lbs.) (Figure 16). Connect the IBS connector to the IBS.
e. Wait two minutes before proceeding.
f. Cycle the ignition to the “RUN” position, then push down on the yellow fuse holder to reconnect the ORC fuses F85 and F86 (Figure 29).
g. Close the PDC cover (Figure 29).
- Open the wiTECH 2.0 website.
- Enter your “User id” and “Password” and your “Dealer Code”, then select “Sign In” at the bottom of the screen. Click “Accept”.
- Starting at the “Vehicle Selection” screen, select the appropriate vehicle and Device Name.
- From the “Action Items” screen, click “All DTCs”, select “Clear All DTCs”, click “Continue” and then click “Close”.
- If DTCs are still stored, cycle the ignition OFF/ON to change DTC status from “active” to “stored” then clear DTCs again.
- Close the hood, remove the wiTECH micro pod II.
- Turn the ignition switch to the “OFF” position for about 15 seconds, and then back to the “RUN” position. Observe the air bag indicator in the instrument cluster.
- The air bag indicator in the instrument cluster should illuminate from four to six seconds, and then go out. This indicates that the SRS is functioning normally and that the repairs are complete. Turn the ignition to the “OFF” position, remove the wiTECH micro pod II and return the vehicle to the customer.
- If the air bag indicator fails to light or the light remains ON, there is still an active SRS fault or malfunction. Refer to the appropriate diagnostic information to diagnose the problem.
C. (JL) Jeep Wrangler and (JT) Jeep Gladiator
- Adjust the front seat to its full forward position for easiest access to the front seat belt retractor and the B-pillar trim.
- Open the hood
- Disconnect the Intelligent Battery Sensor (IBS) wire harness electrical connector (Figure 30).
- If equipped: Remove the nut for the supplemental battery negative cable and isolate the cable (Figure 30).
- Remove the nut for the main negative cable and isolate the cable (Figure 30).
CAUTION: If the battery negative cables are not isolated, it will result in the system still having a battery connection and a potential for deployment of the air bags.
- Wait two minutes for the SRS capacitor to discharge before continuing.
- Using a trim stick or equivalent, release the retainer clips and lift the rear portion of the front door opening cowl trim panel (Figure 31).
- (JT) Gladiator ONLY: Using a trim stick or equivalent, release the retainer clips and lift the front portion of the rear door opening quarter trim panel (Figure 32).
- (JL) 4-Door Wrangler and (JT) Gladiator ONLY: Using a trim stick or equivalent, remove the B-pillar middle trim panel (Figure 33).
- (JL) 4-Door Wrangler and (JT) Gladiator ONLY: Using a trim stick or equivalent, remove the B-pillar seat belt access cover (Figure 33).
- (JL) 2-Door Wrangler ONLY: Using a trim stick or equivalent, remove the B-pillar seat belt access cover (Figure 34).
- (JL) 4-Door Wrangler and (JT) Gladiator ONLY: Using a trim stick or equivalent, release the retaining clips and loosen the B-pillar lower trim panel (Figure 35).
- (JL) 4-Door Wrangler and (JT) Gladiator ONLY: Guide the seat belt webbing through the slot in the trim panel then remove the trim panel (Figure 35).
- (JL) 2-Door Wrangler ONLY: Using a trim stick or equivalent, release the retaining clips and loosen the B-pillar lower trim panel (Figure 36).
- (JL) 2-Door Wrangler ONLY: Guide the seat belt webbing through the slot in the trim panel then remove the trim panel (Figure 36).
- (JL) 4-Door Wrangler and (JT) Gladiator ONLY: Release the seat belt webbing guide from the B-pillar (Figure 37).
- Remove the protective cover from over the nut for the seat belt height adjuster (Figure 38).
- Remove and SAVE the nut that secures the seat belt turning loop to the height adjuster (Figure 39).
- Remove the seat belt turning loop from the height adjuster (Figure 39).
- Disconnect the two wire harness connectors from the retractor and the tensioner (Figure 40).
- Remove and DISCARD the bolt that secures the retractor to the B-pillar, and remove the bolt that secures the tensioner to the B-pillar (Figure 41).
- Lift the retractor assembly upward far enough to disengage the T-tab on the retractor bracket from the notch in the B-pillar.
- Remove the front seat belt retractor and tensioner from the vehicle as a unit.
- Render the recalled seat belt retractor unusable and DISCARD.
- Clean the seat belt retractor bolt hole threads in the B-pillar to remove any trace of thread lock material (Figure 42).
- Clean the tensioner bolt hole threads in the tensioner bracket to remove any trace of thread lock material
- Position the NEW seat belt retractor unit to the B-pillar by engaging the T-tab on the retractor bracket to the notch in the inner B-pillar and align the tensioner with the mounting hole in the B-pillar.
- Install the NEW bolt that secures the retractor to the B-pillar. Tighten the bolt to 45 N·m (33 ft. lbs.) (Figure 41).
NOTE: Be certain that the seat belt webbing between the retractor, the turning loop, and the tensioner is not twisted.
- Install the bolt that secures the tensioner to the B-pillar. Tighten the bolt to 45 N·m (33 ft. lbs.). Ensure the tensioner is held securely after tightening. If the tensioner can be rotated easily, increase the torque by as much as additional 9 N·m (7 ft. lbs.) if necessary (Figure 41).
- Connect the two wire harness connectors to the retractor and the tensioner (Figure 40).
- Wipe clean the height adjuster turning loop stud threads to remove any loose debris (Figure 39).
- Position the seat belt turning loop to the height adjuster (Figure 39).
NOTE: Be certain that the seat belt webbing between the retractor, the turning loop, and tensioner is not twisted.
- Reuse and install the nut that secures the turning loop to the height adjuster. Tighten the nut to 45 N·m (33 ft. lbs.) (Figure 39).
- Install the cover over the nut at the top of the seat belt turning loop (Figure 38).
- (JL) 4-Door Wrangler and (JT) Gladiator ONLY: Install the seat belt webbing guide to the B-pillar (Figure 37).
- Guide the seat belt webbing through the slot in the B-pillar lower trim panel. (JT) and (JL) 4-door (Figure 35) or (JL) 2-door (Figure 36)
- Position and secure the retaining clips attaching the B-pillar lower trim panel. (JT) and (JL) 4-door (Figure 35) or (JL) 2-door (Figure 36)
- Position and secure the retaining clips attaching the B-pillar seat belt access cover (JT) and (JL) 4-door (Figure 33) or (JL) 2-door (Figure 34)
- (JL) 4-Door Wrangler and (JT) Gladiator ONLY: Position and secure the retaining clips attaching the B-pillar middle trim panel (Figure 33)
- (JT) Gladiator ONLY: Position and secure the retaining clips attaching the front portion of the rear door opening quarter panel trim (Figure 32).
- Secure the retaining clips attaching the rear portion of the front door opening cowl trim panel (Figure 31).
NOTE: The Supplemental Restraint System (SRS) Verification Test procedure should be performed following service of any SRS component.
NOTE: During the following SRS test, the battery negative cable remains disconnected and isolated as it was during the component removal and installation procedures. Do not reconnect the negative cable until instructed to do so.
NOTE: The wiTECH software is required to be at the latest release level before performing the SRS test.
- Connect the wiTECH micro pod II to the 16-way Data Link Connector (DLC). The DLC is located on the driver side lower edge of the instrument panel, near the steering column opening cover and outboard of the steering column.
- SRS Verification Test procedure:
WARNING: Failure to follow these instructions may result in possible serious or fatal injury.
a. Remove the Power Distribution Center (PDC) cover (Figure 43).
b. Remove the Occupant Restraint Controller (ORC) fuses F49 and F63 located in the PDC (Figure 43).
c. Check to be certain that nobody is in the vehicle.
d. Connect the battery negative cables to the battery. Tighten the negative cable to IBS nut to 10 N·m (89 in. lbs.) and tighten the Auxiliary Negative Cable to Negative Cable at Battery to 8 N·m (71 in. lbs.) then connect the IBS electrical connector (Figure 30).
e. Wait two minutes before proceeding.
f. Cycle the ignition to the “RUN” position, then reconnect the ORC fuses F49 and F63 (Figure 43).
g. Install the PDC cover (Figure 43).
- Open the wiTECH 2.0 website.
- Enter your “User id” and “Password” and your “Dealer Code”, then select “Sign In” at the bottom of the screen. Click “Accept”.
- Starting at the “Vehicle Selection” screen, select the appropriate vehicle and Device Name.
- From the “Action Items” screen, click “All DTCs”, select “Clear All DTCs”, click “Continue” and then click “Close”.
- If DTCs are still stored, cycle the ignition OFF/ON to change DTC status from “active” to “stored” then clear DTCs again.
- Close the hood, remove the wiTECH micro pod II.
- Cycle the ignition switch to the “OFF” position for about 15 seconds, and then back to the “RUN” position. Observe the air bag indicator in the instrument cluster.
- The air bag indicator in the instrument cluster should illuminate from four to six seconds, and then go out. This indicates that the SRS is functioning normally and that the repairs are complete. Cycle the ignition to the “OFF” position, remove the wiTECH micro pod II and return the vehicle to the customer.
- If the air bag indicator fails to light or the light remains ON, there is still an active SRS fault or malfunction. Refer to the appropriate diagnostic information to diagnose the problem.
5 Affected Products
Vehicles
14 Associated Documents
ISSUED Renotification Notice
RCRN-20V580-4023.pdf 137.585KB
Recall Quarterly Report #1, 2020-4
RCLQRT-20V580-8448.PDF 211.143KB
Manufacturer Notices(to Dealers,etc) – New Safety Recall Advanced Communication (W67) FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (DT) Ram 1500 Pickup, 2019 Model Year (DJ) Ram 2500 Pickup, 2019 Model Year (JL) Jeep Wrangler, and 2020 Model Year (JT) Jeep Gladiator vehicles.
Defect Notice 573 Report
RCLRPT-20V580-5723.PDF 218.142KB
Recall Acknowledgement
RCAK-20V580-5740.pdf 432.805KB
Defect Notice 573 Report
RCLRPT-20V580-4588.PDF 218.142KB
Manufacturer Notices(to Dealers,etc)
Recall Quarterly Report #2, 2021-1
RCLQRT-20V580-4728.PDF 211.248KB
Remedy Instructions and TSB
RCRIT-20V580-6693.pdf 3249.74KB
Remedy Instructions and TSB – Safety Recall W67 / NHTSA 20V-580 Front Seat Belt Retractor
RCRIT-20V580-9736.pdf 3249.335KB
Recall Quarterly Report #3, 2021-2
RCLQRT-20V580-7658.PDF 211.335KB
Owner Notification Letter(Part 577)
RCONL-20V580-8462.pdf 517.081KB
Miscellaneous Document – W67 reminder
RMISC-20V580-7199.pdf 227.23KB
Recall Quarterly Report #4, 2021-3
RCLQRT-20V580-5515.PDF 211.445KB
Latest Recalls Documents
- [Easy to Use—Work Out of the Box] + [FOXWELL 2026 New Version] FOXWELL NT604 Elite scan tool is the 2026 new version from FOXWELL, designed for car owners who want to figure out the cause of issues before fixing car problems by scanning common systems like ABS, SRS, engine, and transmission. The NT604 Elite obd2 scanner diagnostic tool comes with the latest software—no need to waste time downloading software first. Plug the scanner into the OBDII port with OBDII cable to start the diagnosis.
- [Affordable] + [Reliable Car Health Monitor] Will you be confused what happens when the warning light of ABS/SRS/transmission/check engine flashes? Instead of taking your cars to dealership, this FOXWELL scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. Note：The device is a diagnostic tool, not a repair tool. To turn off a warning light, you must first physically repair the issue causing it. Only then can the scanner be used to clear the corresponding fault code.
- [5 in 1 Car Diagnostic Scanner] Compared with obd scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also serves as ABS/SRS scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it. Note: doesn't support maintenance functions like reset or relearn. For the SRS system, NT604 Elite can read and clear common fault codes not caused by a crash, but crash/collision data cannot be cleared.
- [Fantastic AUTOVIN] + [No extra software fee] Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite ABS SRS scanner supports 60+ car brands from worldwide (America/Asia/Europe). You don’t need to pay extra software fee. AUTOVIN may not work on some older vehicles or certain vehicle brands. If AUTOVIN fails, please input the vin code manually or go to the Diagnostic Menu to select your vehicle model.
- [Solid protective case KO plastic carrying bag] + [Lifetime update] Almost all same price-level car scanner diagnostic tool only offers plastic bag to hold the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 【Reset ABS/SRS/Transmission/Engine Lights】 More than an check engine code reader, OBDMATE OM901 obd2 scanner performs comprehensive diagnostics for the 4 most-used systems (ABS/SRS/Engine/Transmission). It quickly clears fault codes, turns off warning lights, read data stream and auto VIN.
- 【3.5" Handheld Scanner with 4 System Diagnose】 3.5" Super large TFT screen equipped displays an intuitive menu and clear readings of various sensors from ABS, SRS, ECM and TCM systems. It arrived with a silicone protective case and hard-shell carrying case, ensuring long-lived durability and drop resistance. The car diagnostic tool is plug-to-play designed, plug it and get diagnosis started without any batteries or updates required.
- 【One-Click I/M Readines&Full OBD2 Functions】 Press F1 to get an intuitive corloured form about whether various emissions-related systems on the vehicle are operating properly. Help you get smog-check ready quickly. OM901 car scanner supports all essential OBD2 functions you need: read & clear codes, view freeze frame, read I/M readiness, retrieve VIN, live data stream (with graphing display), O2 sensor test, onboard monitoring mode, and EVAP leak test.
- 【Battery Voltage Check&DLC Pin Test】 It allows you to monitor battery health by monitoring current battery voltage. Plus, this obd2 diagnostic tool features DLC 16-PIN test to check current voltage of every pin.
- 【Automotive Scanner Diagnostic Kit】 The package comes with 1 car scanner, 1 USB-type c cable, 1 hard storage bag and 1 user manual(en). Free to update without any hidden fees. 5 languanges available in setting including English, French, Italian, German and Espanish. Valuable and Portable, making it a great tool kit for car owners, DIY enthusiasts, and professional mechanics.
- [Diagnose Like a Pro] BlueDriver Pro Next-Gen is a professional OBD2 scanner and diagnostic tool that helps you scan, understand, and clear vehicle trouble codes with confidence. Turn your phone into a powerful car diagnostic scanner—no guesswork, no unnecessary repairs.
- [Read and Clear More Codes Than Ever] Read and clear more codes than basic car code readers. Access enhanced diagnostics for Check Engine, ABS, SRS, Airbag, TPMS, Transmission, and more on supported vehicles, including expanded coverage on newer model years.
- [Verified Fixes and Real-Time Data] Get unlimited, technician-verified repair reports matched to your VIN, with definitions, causes, and confirmed fixes. Monitor live vehicle data as you drive, view freeze frames, check smog readiness, and analyze Mode 6 test results.
- [Expanded Make & Model Coverage] Optimized for today’s vehicles with strong support for GM, Ford, Stellantis (RAM, Jeep, Chrysler), Toyota, Honda, Nissan, Mazda, Subaru, Hyundai, Mercedes-Benz, BMW, and VW. Enhanced communication on select 2024+ Nissan and Mazda models (see compatibility chart).
- [Gas Vehicles 1996+ & Select Light-Duty Trucks] Works with all gas-powered vehicles made in 1996 or newer, plus select light-duty trucks and diesels, including F-250, RAM 2500, Silverado, and Sierra. Built for daily drivers, family vehicles, and real-world truck use.
- PAID FOR ITSELF ON FIRST USE - SAVE ON EVERY DIAGNOSIS: Avoid expensive shop fees and take control of vehicle repairs at home. The NT614 Elite delivers professional-level diagnostics for Engine, ABS, SRS Airbag, and Transmission systems, helping you quickly identify the real cause of warning lights and avoid unnecessary repairs. With 5 essential service resets including Oil Reset, EPB, ABS Bleeding, SAS Calibration, and Throttle Relearn, you can complete everyday maintenance and repairs without paying dealership visit. Features WiFi updates, no registration required, and plug-and-play setup with no extra power cord
- 5 ESSENTIAL RESETS FOR REAL DIY MAINTENANCE: More than just a diagnostic tool, the NT614 Elite gives you the service functions DIYers actually need to avoid expensive shop visits. Perform Oil Reset, EPB brake service, ABS bleeding, steering angle calibration, and throttle relearn to fix common maintenance issues at home with confidence. Reset warning lights, replace brake pads, restore throttle performance, and complete essential maintenance without paying dealership labor costs. Note: Function availability varies by vehicle make, model, year, engine type, and system configuration. Please confirm compatibility before purchase.
- SAME 4-SYSTEM DIAGNOSTICS AS NT604: Built on the trusted NT604, the NT614 Elite delivers full diagnostics for Engine, ABS, SRS Airbag, and Transmission systems-helping you identify the root cause behind warning lights instead of guessing. Read and clear codes, view live data graphs, monitor engine temperature, wheel speed sensors, transmission temperature, and more for accurate troubleshooting at home
- LIVE DATA GRAPHING - FIND PROBLEMS BEFORE THEY GET EXPENSIVE: See what basic scanners miss with real-time data displayed in easy-to-read graphs. Monitor fuel trims, oxygen sensors, engine load, RPM, battery voltage, and transmission temperature to detect intermittent or hidden problems before they become costly repairs. Diagnose faster and make smarter repair decisions with visual data insights
- AUTO VIN + LIFETIME WI-FI UPDATES + WIDE COVERAGE: AutoVIN instantly identifies your vehicle for faster setup and fewer errors. Generate professional vehicle health reports for maintenance tracking, used car inspections, or sharing with mechanics. Stay updated with lifetime free Wi-Fi updates-no subscriptions or hidden fees. Supports 90+ brands and 10,000+ models including Ford, Toyota, BMW, Mercedes-Benz, Honda, Nissan, Volkswagen, Hyundai, Subaru, and more for long-term reliable use
- [All System Diagnostics, Professional-Level Scanner] - BLCKTEC 460T is the ultimate OBD2 diagnostic tool for home mechanics and professionals. It supports all 10 OBD2 modes, reads and clears Engine/Transmission/ABS/SRS codes, performs All-System Diagnostics, offers workshop reset tools, and provides real-time live data. It helps you pinpoint issues, assess your car's condition, and prepare for SMOG checks with ease. NOTE: Function availability depends on your vehicle. Before you buy, be sure to use the Compatibility Checker on BLCKTEC website or contact our customer support to verify that the features you need are supported for your vehicle’s specific year, make, and model.
- [12+ Most Popular Reset Functions] - BLCKTEC 460T OBD2 scanner offers 12+ dealer-level service functions, including Oil Maintenance Reset, ABS Bleeding, EPB Reset, SAS(Steering Angle Sensor) Recalibration, DPF(Diesel Particulate Filter) Reset, Throttle Body Relearn, Battery Reset/Initialization, TPMS Relearn, Transmission Reset, Fluid Change Reset, Maintenance Reset and more, enabling you to perform workshop services like a pro. NOTE: Function availability depends on your vehicle. Be sure to use the Compatibility Checker on BLCKTEC website to verify that the features you need are supported for your vehicle.
- [Real-Time OBD2 and OEM Live Data, Freeze Frame Data] - BLCKTEC 460T helps diagnose vehicle issues when warning lights like Check Engine Light or ABS/SRS Light appear. It offers detailed DTC info, ECU Freeze Frame Data, and real-time OBD2 and advanced OEM live data, including Engine, Transmission, ABS, SRS, and more, making it easy to diagnose and resolve vehicle problems. You can view, graph, record, replay, and overlay up to four live data streams in a single graph for better analysis.
- [AutoVIN, AutoReLink, AutoScan, 3X Faster] - Equipped with AutoVIN technology, 460T automatically retrieves the VIN to save you time. Its AutoScan and AutoReLink features scan all of the vehicle's ECUs and detect any fault codes immediately after you plug the scanner into the vehicle's OBD2 port - no button presses required. Additionally, it regathers DTC and I/M readiness information every 30 seconds, simplifying monitor tests. 460T's advanced technology makes it 3X faster than other products.
- [Get RepairSolutions2, the #1 Auto Repair App for Free] - When paired with RepairSolutions2(RS2) App, 460T becomes even more powerful. RS2's Verified Fix Database built by master technicians, provides the parts needed for the repair. Additionally, RS2 gives you access to OEM warranty info, maintenance schedules, TSB, and dealership recall info, making car care easier than ever. RS2 is free with no subscription fees and it stores your car scan reports in the cloud, allowing you to access, share, or print them anytime and anywhere.
Last update on 2026-06-15 / Affiliate links / Images from Amazon Product Advertising API
SEOCONTENT-START
Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab. Claims paid
will be used by FCA to record recall service completions and provide dealer
payments.
Use one of the following labor operation numbers and time allowances:
Labor Operation Time
Number Allowance
Replace Seat Belt Retractor (DT and DJ) 23-W6-71-82 0.7 hours
Replace Seat Belt Retractor (JL and JT) 23-W6-71-83 0.6 hours
Floor Plan Reimbursement 95-95-95-97 Calculate
See Below
Floor Plan Reimbursement represents the vehicle’s average daily allowance (see
table below) multiplied by the number of days the vehicle was in dealer inventory
and not available for sale. This reimbursement is limited to the number of days
from the date of the stop sale to the date that the remedy was made available.
Note: If the vehicle was received by your dealership (KZX date) AFTER the stop
sale date, you will use the KZX date instead of the stop sale date. For this Recall,
the stop sale was initiated on 10/01/2020 and the remedy was made available on
11/05/2020, therefore, the number of days cannot exceed 35 days.
Vehicle Average Daily Allowance
2019-2020 (DT) Ram 1500 Pickup
2019 (DJ) Ram 2500 Pickup
2019 (JL) Jeep Wrangler
2020 (JT) Jeep Gladiator
Add the cost of the recall parts package plus applicable dealer allowance to your
claim.
NOTE: See the Warranty Administration Manual, Recall Claim Processing
Section, for complete recall claim processing instructions.
Completion Reporting and Reimbursement
Safety Recall W67 – Front Seat Belt Retractor Page 41
To view this notification on DealerCONNECT, select “Global Recall System” on
the Service tab, then click on the description of this notification.
All involved vehicle owners known to FCA are being notified of the service
requirement by first class mail. They are requested to schedule appointments for this
service with their dealers. A generic copy of the owner letter is attached.
All involved vehicles have been entered into the DealerCONNECT Global Recall
System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete
vehicles. The owner’s name, address and phone number are listed if known.
Completed vehicles are removed from GRS within several days of repair claim
submission.
To use this system, click on the “Service” tab and then click on “Global Recall
System.” Your dealer’s VIN list for each recall displayed can be sorted by: those
vehicles that were unsold at recall launch, those with a phone number, city, zip
code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery.
Dealers should also use the VIN list to follow up with all owners to schedule
appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that
was obtained from the Department of Motor Vehicles of various states. Use of this information
is permitted for this recall only and is strictly prohibited from all other use.
Dealer Notification
Owner Notification and Service Scheduling
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
Safety Recall W67 – Front Seat Belt Retractor Page 42
If you have any questions or need assistance in completing this action, please
contact your Service and Parts District Manager.
Customer Services / Field Operations
FCA US LLC
Additional Information
This notice applies to your vehicle,
W67/NHTSA 20V-580
YOUR SCHEDULING OPTIONS
1. RECOMMENDED OPTION
Call your authorized Chrysler /
Dodge / Jeep® / RAM Dealership
2. Call the FCA Recall Assistance
Center at 1-800-853-1403. An
agent can confirm part availability
and help schedule an appointment
3. Visit recalls.mopar.com, scan the
QR code below, or download the
Mopar Owner’s Companion App.
Get access to recall notifications, locate
your nearest dealer, and more through
this website or Mopar Owner’s
Companion App. You will be asked to
provide your Vehicle Identification
Number (VIN) to protect and verify
your identity. The last eight characters
of your VIN are provided above.
DEALERSHIP INSTRUCTIONS
Please reference Safety Recall W67.
IMPORTANT SAFETY RECALL
Front Seat Belt Retractor
Dear [Name],
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
FCA US has decided that a defect, which relates to motor vehicle safety, exists in certain [2019
and 2020 Model Year (DT) Ram 1500 Pickup, 2019 Model Year (DJ) Ram 2500 Pickup, 2019
Model Year (JL) Jeep Wrangler, and 2020 Model Year (JT) Jeep Gladiator] vehicles.
It is extremely important to take steps now to repair your vehicle to ensure the safety of you and
your passengers.
WHY DOES MY VEHICLE NEED REPAIRS?
The front seat belt retractor on your vehicle [1] may have been built with an improperly formed
wave disc which has reduced internal friction resulting in reduced energy management
capability. A seat belt retractor with reduced energy management capability may
not perform as expected during a crash, which can increase the potential for injury
to the occupant.
HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE?
FCA US will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer
will replace the suspect front seat belt retractor. The estimated repair time is less than one hour.
In addition, your dealer will require your vehicle for proper check-in, preparation, and checkout
during your visit, which may require more time. Your time is important to us, so
we recommend that you schedule a service appointment to minimize your inconvenience. Please
bring this letter with you to your dealership.
TO SCHEDULE YOUR FREE REPAIR,
CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you
may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3]
Once we receive and verify the required documents, reimbursement will be sent to you within
60 days. If you have had previous repairs performed and/or already received reimbursement,
you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you
for your attention to this important matter.
Customer Assistance/Field Operations
FCA US LLC
[Model Year and Model]
VIN XXXXXXXXXXXXXXXXX
LOGO
VEHICLE PICTURE
QR Code
[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.
[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway
Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-
9153), or go to safercar.gov.
[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004,
Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.
Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.
Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371
*****************************************************************************************************
10/01/2020
_____________________________________________________________________
New Safety Recall Advanced Communication – W67
FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (DT) Ram 1500 Pickup, 2019 Model Year (DJ) Ram 2500 Pickup, 2019 Model Year (JL) Jeep Wrangler, and 2020 Model Year (JT) Jeep Gladiator vehicles.
VINs identified as being involved in this campaign are currently live and searchable. Stop sale is in effect for the above-identified vehicles.
Vehicles impacted by a stop sale are eligible for reimbursement allowance through the Recall Floorplan Reimbursement Policy (RFPRP), which can be requested upon recall claim submission.
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have been built with a front seat belt retractor containing an improperly formed wave disc which has reduced internal friction resulting in reduced energy management capability. A seat belt retractor with reduced energy management capability may not perform as expected during a crash, which can increase the potential for injury to the occupant.
SERVICE ACTION
FCA US will conduct a voluntary safety recall to replace the suspect seat belt retractor. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 4th Quarter of 2020.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
FCA US LLC
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Involved vehicles can be determined by using the VIP inquiry process.
**************************************************************************************************************
09/25/2020
_____________________________________________________________________
New Safety Recall Advanced Communication – W67
FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (DT) Ram 1500 Pickup, 2019 Model Year (DJ) Ram 2500 Pickup, 2019 Model Year (JL) Jeep Wrangler, and 2020 Model Year (JT) Jeep Gladiator vehicles.
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have been built with a front seat belt retractor containing an improperly formed wave disc which has reduced internal friction resulting in reduced energy management capability. A seat belt retractor with reduced energy management capability may not perform as expected during a crash, which can increase the potential for injury to the occupant.
SERVICE ACTION
FCA US will conduct a voluntary safety recall to replace the seat belt retractor. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 4th Quarter of 2020.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
FCA US LLC
SEOCONTENT-END
This product presentation was made with AAWP plugin.