November 12, 2020 NHTSA CAMPAIGN NUMBER: 20V699000
EGR Cooler May Crack Internally
Combustion in the intake manifold can increase the risk of a fire.
NHTSA Campaign Number: 20V699
Manufacturer Chrysler (FCA US LLC)
Components ENGINE AND ENGINE COOLING
Potential Number of Units Affected 28,884
Summary
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel
engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Remedy
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall is expected to begin December 31, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
11/19/2020
New Safety Recall Advanced Communication – W79
FCA US LLC (FCA US) has announced a safety recall on certain 2014 through 2019 Model Year (WK) Jeep® Grand Cherokee vehicles equipped with a 3.0L Eco Diesel engine.
VINs identified as being involved in this campaign are currently live and searchable. Stop sale is in effect for the above-identified vehicles.
Vehicles impacted by a stop sale are eligible for reimbursement allowance through the Recall Floorplan Reimbursement Policy (RFPRP), which can be requested upon recall claim submission.
| IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Involved vehicles can be determined by using the VIP inquiry process. |
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have been built with Exhaust Gas Recirculation (EGR) coolers that are susceptible to thermal fatigue. Thermal fatigue may cause the cooler to crack internally over time. An EGR cooler with an internal crack will introduce preheated, vaporized coolant to the EGR system while the engine is running. In certain circumstances, this mixture interacts with other hydrocarbons and air in the system, potentially resulting in combustion within the intake manifold, which may lead to a vehicle fire. A vehicle fire may increase the risk of injury to occupants and persons outside of the vehicle, as well as property damage.
SERVICE ACTION
FCA US will conduct a voluntary safety recall to replace the Exhaust Gas Recirculation (EGR) cooler and if necessary inspect the intake manifold for leakage. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in the 1st Quarter of 2021.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
FCA US LLC
11/13/2020
New Safety Recall Advanced Communication – W79
FCA US LLC (FCA US) has announced a safety recall on certain 2014 through 2019 Model Year (WK) Jeep® Grand Cherokee vehicles equipped with a 3.0L Eco Diesel engine.
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have been built with Exhaust Gas Recirculation (EGR) coolers that are susceptible to thermal fatigue. Thermal fatigue may cause the cooler to crack internally over time. An EGR cooler with an internal crack will introduce preheated, vaporized coolant to the EGR system while the engine is running. In certain circumstances, this mixture interacts with other hydrocarbons and air in the system, potentially resulting in combustion within the intake manifold, which may lead to a vehicle fire. A vehicle fire may increase the risk of injury to occupants and persons outside of the vehicle, as well as property damage.
SERVICE ACTION
FCA US will conduct a voluntary safety recall to replace the Exhaust Gas Recirculation (EGR) cooler and if necessary inspect the intake manifold for leakage. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in the 1st Quarter of 2021.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
FCA US LLC
6 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| JEEP | GRAND CHEROKEE | 2014-2019 |
4 Associated Documents
Recall Acknowledgement
RCAK-20V699-8302.pdf 244.289KB
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Open in new tab Manufacturer Notices(to Dealers,etc) - Media Release re FCA US LLC (FCA US) has announced a safety recall on certain 2014 through 2019 Model Year (WK) Jeep® Grand Cherokee vehicles equipped with a 3.0L Eco Diesel engine.
RCMN-20V699-7286.pdf 101.021KB
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Defect Notice 573 Report
RCLRPT-20V699-8227.PDF 215.036KB
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Manufacturer Notices(to Dealers,etc) - Media Release re FCA US LLC (FCA US) has announced a safety recall on certain 2014 through 2019 Model Year (WK) Jeep® Grand Cherokee vehicles equipped with a 3.0L Eco Diesel engine.
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Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V699&docType=RCL
For the most up to date documents from NHTSA for this Recall, click the lick above
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Last update on 2021-04-14 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2021-04-14 / Affiliate links / Images from Amazon Product Advertising API
