Safety Recall Y88 NHTSA 21V-871 HVAC System – 2022 Ram 1500

November 10, 2021 NHTSA CAMPAIGN NUMBER: 21V871000

Inoperable Defrosting/Defogging System/FMVSS 103

An inoperable defrosting and defogging system can reduce visibility for drivers in certain conditions, increasing the risk of a crash.

 

NHTSA Campaign Number: 21V871

Manufacturer Chrysler (FCA US, LLC)

Components VISIBILITY

Potential Number of Units Affected 22

 

Summary

Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500 vehicles. These vehicles may have been built with incompatible heating, ventilation, and air conditioning systems (HVAC), resulting in the windshield defrosting and defogging system being inoperable to drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, “Windshield Defrosting and Defogging Systems.”

 

Remedy

FCA US, LLC will repurchase the affected vehicles, free of charge. Owner notification letters were mailed November 22, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is Y88.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


New Safety Recall Advanced Communication – Y88

FCA US LLC (FCA US) has announced a safety recall on certain 2022 model year (DT) RAM 1500 Pickup vehicles.

VINs identified as being involved in this campaign are currently live and searchable.
Stop sale is in effect for the above-identified vehicles.

Vehicles impacted by a stop sale are eligible for reimbursement allowance through the Recall Floorplan Reimbursement Policy (RFPRP), which can be requested upon recall claim submission.

 

REASON FOR THIS SAFETY RECALL

Some of the above vehicles may have been built with an incompatible Heating, Ventilation, and Air Conditioning (HVAC) system and radio combination that may not allow occupants to activate the defrost function. There is no warning to the driver that the defrost function is unavailable. However, the driver may notice that the defrost system is not functioning by the lack of air flow from the defrost vents and the reduced visibility due to the windshield not defrosting/defogging. The inability of the driver to activate the defrosting and defogging system can result in reduced visibility in some conditions, which can cause a vehicle crash without prior warning.

The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 571.103 S4.1 requires that “Each vehicle shall have a windshield defrosting and defogging system.” Suspect vehicles do not have a windshield defrosting and defogging system that is operable by the driver.

 

SERVICE ACTION

FCA US will conduct a voluntary safety recall to repurchase affected vehicles. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 4th Quarter of 2021.

 


November 2021

Dealer Service Instructions for:

Safety Recall Y88 / NHTSA 21V-871 HVAC System

 

Remedy Available

2022 (DT) Ram 1500 Pickup

 

NOTE:  Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.

 

IMPORTANT:  Some of the involved vehicles may be in dealer new vehicle inventory.  Federal law requires you to complete this recall service on these  vehicles before retail delivery.  Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service.  Involved vehicles can be determined by using the VIP inquiry process.

 

Subject

The Heating, Ventilation, and Air Conditioning (HVAC) system and radio combination on about 22 of the above vehicles may be incompatible and not allow occupants to activate the defrost function. There is no warning to the driver that the defrost function is unavailable. However, the driver may notice that the defrost system is not functioning by the lack of air flow from the defrost vents and the reduced visibility due to the windshield not defrosting/defogging. The inability of the driver to activate the defrosting and defogging system can result in reduced visibility in some conditions, which can cause a vehicle crash without prior warning.

 

The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 571.103 S4.1 requires that “Each vehicle shall have a windshield defrosting and defogging system.” Suspect vehicles do not have a windshield defrosting and defogging system that is operable by the driver.

 

Repair

FCA US will repurchase the affected vehicles based on the fair market value of the vehicle based on its mileage and condition (less any modifications) using publicly available third-party valuation tools. The dealer or FCA US Customer Care will make arrangements with the vehicle owner for a final appraisal of vehicle value.

 


Chronology :

  • On November 3, 2021, FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance recognized a vehicle build issue existed on certain vehicles related to the windshield defrost function, potentially not in compliance with FMVSS No. 103.
  • On November 4, 2021, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
RAM 1500 2022

 


9 Associated Documents

Recall 573 Report

RCLRPT-21V871-9044.PDF 213.942KB

RCLRPT-21V871-9044

 


Recall Acknowledgement

RCAK-21V871-1140.pdf 645.164KB

RCAK-21V871-1140

 


Remedy Instructions and TSB

RCRIT-21V871-2992.pdf 292.335KB

RCRIT-21V871-2992

 


Manufacturer Notices(to Dealers,etc) – NSRAC re FCA US LLC (FCA US) has announced a safety recall on certain 2022 model year (DT) RAM 1500 Pickup vehicles

RCMN-21V871-5402.pdf 100.509KB

RCMN-21V871-5402

 


Recall Quarterly Report #1, 2021-4

RCLQRT-21V871-2764.PDF 211.146KB

RCLQRT-21V871-2764

 


ISSUED Owner Notification Letter(Part 577)

RCONL-21V871-5541.pdf 515.393KB

RCONL-21V871-5541

 


Recall Quarterly Report #2, 2022-1

RCLQRT-21V871-7143.PDF 211.24KB

RCLQRT-21V871-7143

 


Recall Quarterly Report #3, 2022-2

RCLQRT-21V871-5327.PDF 211.328KB

RCLQRT-21V871-5327

 


Recall Quarterly Report #4, 2022-3

RCLQRT-21V871-4832.PDF 211.433KB

RCLQRT-21V871-4832

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V871&docType=RCL

 


 

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