Idler Pulley Noise During Cold Start – 2011-2014 Dodge Chrysler Jeep Ram

NUMBER: 07-002-15 REV. A
GROUP: Cooling
DATE: March 31, 2015

 

THIS BULLETIN SUPERSEDES SERVICE BULLETIN 07-002-15 , DATED JANUARY 07, 2015, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE ADDITIONAL VEHICLES.

 

SUBJECT:

Idler Pulley Noise During Cold Start

 

OVERVIEW:

This bulletin involves replacing the idler pulley.

MODELS:

**2013 – 2014(DS)Ram 1500 Pickup**
2014 – 2015(KL)Jeep Cherokee
2011 – 2014(WK)Jeep Grand Cherokee
2011 – 2014(WD)Dodge Durango
2011 – 2014(LD)Dodge Charger
2011 – 2014(LC)Dodge Challenger
2011 – 2014(LX)Chrysler 300
2011 – 2014(JC)Dodge Journey
2011 – 2014(JS)Chrysler 200
Dodge Avenger
2011 – 2014(RT)Chrysler Town And Country
Dodge Caravan

 

NOTE: This bulletin applies to vehicles built on or before September 01, 2014 (MDH 0901XX) equipped with 3.2L V6 24V VVT Engine (sales code EHB) or 3.6L V6 24V VVT Engine (sales code ERB).

 

SYMPTOM/CONDITION:

The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently during a cold engine start, approximately 0 degrees C (32 degrees F) and below.

 

DIAGNOSIS:

If the customer describes the symptom, perform the Repair Procedure.

 

PARTS REQUIRED:

Qty. DescriptionPart No.
1Idler Pulley05281301AA

 

REPAIR PROCEDURE:

Replace the idler pulley. Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service Info> 07 – Cooling> Accessory Drive> PULLEY, Idler> Removal/Installation.

 

POLICY:

Reimbursable within the provisions of the warranty.

 

TIME ALLOWANCE:

Labor Operation No: DescriptionSkill Category Amount
07-20-22-90Pulley, Idler – Replace 2011-2014 JC/JS/RT 2014-2015 KL (2 – Skilled)1 – Engine Repair0.3 Hrs.
07-20-22-90Pulley, Idler – Replace 2011-2014 LD/LX/LC/WD/WK **2013-2014 DS** (2 – Skilled)1 – Engine Repair0.2 Hrs.

 

FAILURE CODE:

ZZService Action

 


NUMBER: 07-002-15 REV. A
GROUP: Cooling
DATE: March 31, 2015

 


 

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