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NUMBER: 02-004-15
GROUP: Front Suspension
DATE: February 27, 2015
THIS BULLETIN SUPERSEDES SERVICE BULLETIN 02-001-14 REV. B, DATED AUGUST 06, 2014, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE ADDING 2013 2014 (PF) VEHICLES TO THIS BULLETIN.
**FOR UN-SOLD 2014 (KL) JEEP
CHEROKEE VEHICLES ONLY.** THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 14-062. ALL APPLICABLE UN-SOLD RRT VINs HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE UN-SOLD VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. FOR VEHICLES NOT INCLUDED IN THE RRT VIN LIST, APPLICATION OF THIS SERVICE BULLETIN TO SOLD UNITS IS BASED UPON THE CUSTOMER EXPERIENCING THE SYMPTOM/CONDITIONS. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.
SUBJECT:
Cold Temperature Squeak/Creak Noise While Turning The Steering Wheel
OVERVIEW:
This bulletin involves applying Nye® lubricant to the front strut mounts.
MODELS:
NOTE: **This bulletin applies to the following vehicles:**
- (KL) Jeep Cherokee vehicles built on or before January 18, 2014 (MDH 0118XX).
- **(PF) Dodge Dart vehicles built on or before July 14, 2014 (MDH 0714XX).**
SYMPTOM/CONDITION:
Customer may describe a creak or squeak noise while turning the steering wheel. Noise is typically more noticeable during cold temperatures below 4°C (40°F), noise may go away when temperature warms up.
DIAGNOSIS:
If a customer’s VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform the Repair Procedure.
PARTS REQUIRED:
| Qty. | Part No. | Description |
| 1 (AR) | 05019061AA | Nye® 880 Synthetic Lubricant 1 oz. tube or Material Standard 7751 equivalent. |
NOTE: Each tube of Nye® synthetic lubricant will service approximately 8 vehicles.
REPAIR PROCEDURE:
- Lift the vehicle on a hoist that allows the front suspension to fully extend (front wheels unsupported) to allow for access clearance between top of tire and upper fender opening. Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service Info> 04 – Vehicle Quick Reference> Hoisting> Standard Procedure> HOISTING.
- Pull down the jounce bumper to expose the strut mount bushing (Fig. 1).
Fig. 1 Lower Jounce Bumper
1 – Jounce Bumper
- Clean any dirt or debris from the strut mount bushing.
- Use a brush (1) to apply Nye® lubricant to five locations (2) spaced evenly around the strut mount bushing (Fig. 2).
Fig. 2 Apply Nye Lubricant
1 – Brush
2 – Nye® Lubricant
- Use the brush to spread the Nye® lubricant around 360° inside of the strut mount bushing (Fig. 3).
Fig. 3 Distribute Nye Lubricant
1 – Nye® Lubricant Distribution
- Push the jounce bumper back up to the strut mount bushing (Fig. 4).
Fig. 4 Raise Jounce Bumper
1 – Jounce Bumper
- Repeat the Nye® lubricant application process for the other side of the vehicle.
- Turn the front wheels left to right, lock to lock, 10 times to distribute the Nye® lubricant.
- Lower the vehicle.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
| Labor Operation No: | Description | Skill Category | Amount |
| 02-05-39-93 | Apply Nye® Lubricant To Left And Right Front Strut Mounts (0 Introductory) | 4 – Chassis Systems | 0.4 Hrs. |
FAILURE CODE:
| ZZ | Service Action |
PART REIMBURSEMENT DETAIL:
| Part No:Description | |
|---|---|
| NPN | 1/8 Of Nye® 880 Synthetic Lubricant |
NOTE: This part number is for reimbursement only and will need to be claimed for 1/8 of Dealer Net of Part No. 05019061AA or it will be rejected.
NUMBER: 02-004-15
GROUP: Front Suspension
DATE: February 27, 2015
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- Super Lube-21030 Synthetic Multi-Purpose Grease, 3 Oz.
- Patented synthetic NLGI grade 2 heavy-duty, multipurpose lubricant
- Dielectric, Food Grade, Clean
- NSF Rating H-1, safe for incidental food contact
- Will not drip, run or evaporate
- Temperature Range: -45 to 450 F
- NLGI Grade: 2
- Net Volume: 1 ml
- Four Ball Weld Point: 400 kg
- Dropping Point: greater than 500 F
- NO DRIP, RUN, OR EVAPORATION – This multi-purpose grease comes in an aerosol form that is safe to use on anything that slides, rolls, swivels or squeaks. It is a synthetic, heavy duty lubricant that provides superior wear protection. It penetrates, lubricates and extends the life of machinery and equipment.
- NSF CERTIFIED FOOD GRADE & CLEAN – Ths product is a NSF registered Food Grade lubricant, rated H1 for incidental food contact. Meets former USDA (H1) guidelines.
- SUPERIOR WEAR PROTECTION – This lubricant transfers a microscopic PTFE film onto the contacting metal surfaces. This transfer film is extremely slippery, with one of the lowest coefficients of friction of any known solid material. It prevents direct metal-to-metal contact and abrasive wear.
- HIGH DIELECTRIC STRENGTH – Exhibits exceptionally high dielectric strength, enabling it to resistantly insulate and prevent arcing or tracking between electrical components operating at high voltages.
- SUPERIOR ANTI-WEAR PROPERTIES – Possess superior anti-wear qualities due to their fortification with specialized anti-wear and extreme pressure additives that create a protective film on metal surfaces, preventing excessive wear even under the high pressures and shock loadings found in hydraulic systems.
- Contains molybdenum, PTFE and graphite for an extreme temperature range of -30F to 600F
- Use on every brake job
- Not VOC Compliant for California & OTC
- Synthetic grease prevents caliper binding, vibration and corrosion
- NSF Approved: H1 rated clear silicone grease,no pigment for clean use,no chemical contamination to drinking water. Temperatures Range: -40° to 428° f
- Synthetic Grease with PTFE: Telon-based lubricant provides protection against acids, alkalis, and various organic solvents. It is resistant to abrasion, friction and moisture
- Multi-Purpose Silicone Lubricant: Silicone lube can be used to sliding glass door track, o rings, plastic parts, spark plugs, valves, rubber seal, 3D printer, car window, plumbing faucet and more
- High Performance: Lubricating and sealing of metal to rubber, metal to polymer materials, plastic to plastic, plastic to metal, vinyl, leather, metal and polymer materials and other material components
- Satisfaction Guantee: Simply contact customer services for help,replacement or refund if you have any problems with your 92003 silicone lube tube
- Superior Lubrication: Containing nano-solid ceramics as well as patented additives.,reduces friction between parts(caliper pad pin) in the brake assembly and prevents premature wear,provides long-lasting lubrication and reduces the frequency of reuse.
- 100% Synthetic Formula:BTAS brake grease is crafted for the complete brake assembly, ensuring compatibility with both plastic and rubber (EPDM & Nitrile), safeguarding various components effectively.
- Anti Squeal of Brake : Say goodbye to annoying brake noises. Our brake lubricant grease works as a disc brake quiet that effectively eliminates brake squeal for a smoother and quieter drive.
- Ultimate Corrosion and Rust Protection: Elevate the longevity of your brake parts. This formula protects parts against corrosion and rust, while dampening vibrations between contact points, assuring extended and robust performance.
- Temperature Range: -40F to 3000F,rely on a moisture-proof and heat-resistant solution, ensure your vehicle's optimal functionality even under harsh conditions with our extreme lubricant.
- Fortified with extra synthetic to eliminate seasonal grade changes
- Withstands higher heat range than conventional greases – up to 250°F higher
- Hand pumpable in temperatures as low as -15°F
- Retains grease-like consistency during periods of severe mechanical action
- High dropping point of +500°
- TriFlow Synthetic Grease N.L.G.I. Grade 2 (3 oz.)
Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API
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This was done twice to my dart and is only a temp fix. They should do a recall to replace these strut mounts with the redesigned graphite infused mount. Poor design.
This fix only lasted for a week and the creaking was back. The squealing has not been fixed either.
Did they replace the strut mount?