10B – Loss of Control from Steering Knuckle Separation – 2021-2023 Jeep Grand Cherokee L & 2022-2023 Jeep Grand Cherokee

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February 22, 2024 NHTSA CAMPAIGN NUMBER: 24V132000

Loss of Control from Steering Knuckle Separation

A loss of vehicle control increases the risk of a crash.

 

NHTSA Campaign Number: 24V132

Manufacturer Chrysler (FCA US, LLC)

Components SUSPENSION, STEERING

Potential Number of Units Affected 338,238

 

Summary

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.

 

Remedy

Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters are expected to be mailed April 12, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA’s number for this recall is 10B.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


New Safety Recall Advanced Communication – 10B

FCA US LLC (FCA US) has announced a safety recall on certain 2021-2023 model year (WL) Jeep Grand Cherokee and 2022-2023 model year (WL) Jeep Grand Cherokee L vehicles.

 

REASON FOR THIS SAFETY RECALL

Some of the above vehicles may have Upper Control Arm (UCA) pinch bolts that were damaged during vehicle assembly. A damaged pinch bolt may break and result in the loss of clamp load between the UCA ball joint and the knuckle. A loss of clamp load may result in the UCA separating from the knuckle and the wheel falling outboard, which can cause a vehicle crash without prior warning.

 

SERVICE ACTION

FCA US will conduct a voluntary safety recall to replace the UCA pinch bolts. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 2nd Quarter of 2024.

 


Chronology :

  • On June 26, 2023, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation into 2021-2023 MY WL Jeep Grand Cherokee and Jeep Grand Cherokee L Vehicles that may have an UCA with a damaged pinch bolt.
  • From June 2023, through January 2024, FCA US TSRC, Engineering and Manufacturing analyzed vehicle build records, tested parts and reviewed assembly methods to determine the suspect population of vehicles.
  • As of January 24, 2024, FCA US is aware of one customer assistance record, 18 warranty claims, and one field report potentially related to this issue for all markets with dates of receipt ranging from March 2, 2022, to October 18, 2023.
  • As of January 24, 2024, FCA US is not aware of any accidents or injuries potentially related to this issue for all markets.
  • On February 15, 2024, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.

 


3 Affected Products

Vehicle

MAKE MODEL YEAR
JEEP GRAND CHEROKEE 2021-2023

 


4 Associated Documents

Recall Acknowledgement

RCAK-24V132-3401.pdf 645.458KB

 


Defect Notice 573 Report

RCLRPT-24V132-5098.PDF 215.609KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-24V132-4507.pdf 50.741KB

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Manufacturer Notices(to Dealers,etc)

RCMN-24V132-8604.pdf 54.177KB

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Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V132&docType=RCL

 


 

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