NUMBER: 02-006-15
GROUP: Front Suspension
DATE: October 14, 2015
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 15-100. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN’s HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.
SUBJECT:
Vehicle Drifts To The Right
OVERVIEW:
This bulletin involves properly diagnosing and correcting a lead/pull condition due to inaccurate alignment settings from the plant.
MODELS:
| 2016 | DS | Ram 1500 Pick Up |
NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA, EMEA.
NOTE: This bulletin applies to vehicles built on or after September 22, 2015 (MDH 0922XX) and on or before September 23, 2015 (MDH 0923XX).
SYMPTOM/CONDITION:
The customer may describe the vehicle pulls or leads right.
DIAGNOSIS:
If a customer’s VIN is listed in VIP or your RRT VIN list, perform the repair. This RRT only applies to vehicles on the RRT VIN list.
REPAIR PROCEDURE:
- Perform a complete wheel alignment. Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service Info 02 – Front Suspension/Wheel Alignment/Standard Procedure.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
| Labor Operation No: | Description | Skill Category | Amount |
|---|---|---|---|
| 02-00-01-94 | Wheel Alignment, Front End – Align (2 – Skilled) | 4 -Chassis Systems | 1.1 Hrs. |
NOTE: Effective June 28, 2012 Front and Rear-End Wheel Alignment Specifications are required to be entered through Claim Entry and must be submitted on a Warranty (W) Claim when applicable. (Rear End Wheel Alignment Specifications may not always be available and therefore are not required in these instances.)
FAILURE CODE:
| ZZ | Service Action |
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