Driver Door Glass Moves Slow And/Or Binds – 2012-2015 Jeep Patriot

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NUMBER: 23-039-15
DATE: October 23, 2015



Driver Door Glass Moves Slow And/Or Binds



This bulletin involves inspecting glass travel and if necessary replacing the front driver door glass run.



2012 – 2015 (MK74) Jeep Patriot


NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA, LATAM, EMEA, APAC.



Driver door glass moves slow and/or binds in window run when cycling the window switch.



  1. If the customer describes the symptom/condition listed above, perform the front door glass speed test as follows:
    1. Start the engine and lower the right and left front door glass.
    2. Using the driver side master switch, raise both right and left front door glass panesat the same time.
    3. Stop the test when either door glass reaches the full up position.
    4. Note the position of the driver door glass if the passenger glass reaches the full upposition first.
  2. Does the driver door glass lag the passenger glass by more than 2 inches when fully raised?
    • Yes >>> Proceed with the Repair Procedure Step #1.
    • No >>> This Bulletin does not apply. Normal diagnosis should be performed.



Qty. Part No. Description
1 05067769AD Weatherstrip, Front Door Glass Run



C-4755 Trim Stick



  1. Remove the driver door glass and door module. Refer to the detailed procedures available in DealerConnect>TechCONNECT> under: Service Info> 23-Body> Door Front> GLASS, Door> Removal.
  2. Replace the driver door glass weatherstrip run. Pull weatherstrip run (1) out of metal door channel (2) at the B-pillar side of the door by pulling inward and up on the weatherstrip (Fig. 1).

Fig. 1 Weatherstrip RemovalFig. 1 Weatherstrip Removal

1 – Weatherstrip Run
2 – Door Channel

  1. Remove the rest of the weatherstrip (1) by pulling down around the top perimeter of the door channel (2) and pull the end of the weatherstrip up out of the door near the door mirror (Fig. 2).

Fig. 2 Weatherstrip RemovalFig. 2 Weatherstrip Removal

1 – Weatherstrip Run 2 – Door Channel

  1. Install new door weatherstrip run (1) by reversing the removal process (Fig. 3).

NOTE: Make sure the glass run is seated below the outer and inner weatherstrip beltline (directional arrows 1 to 5) before reinstalling the door module and glass. If not directly pressurized the seal may still cause the window to bind during travel.

NOTE: Use glass cleaner if desired to aid installation of the new door weatherstrip run by spraying it on the OUTSIDE ONLY of the weatherstrip.

Fig. 3 Weatherstrip InstallationFig. 3 Weatherstrip Installation

1 – Weatherstrip Run

  1. Reinstall the driver door glass and door module. Refer to the detailed procedures available in DealerConnect>TechCONNECT> under: Service Info> 23-Body> Door Front> GLASS, Door> Installation.
  2. Perform the front door glass speed test by starting the engine and with both front door glass in the full down position, raise the glass in both doors at the same time.
  3. Does the driver door glass lag the passenger glass by more than 2 inches when fully raised?
    • Yes >>> Normal diagnosis should be performed.
    • No >>> Return the vehicle to the customer.



Reimbursable within the provisions of the warranty.



Labor Operation No: Description Skill Category Amount
23-33-20-9M Inspect and Replace Front Left Door Glass Run Weatherstrip (1 – Semi-Skilled) 6 – Electrical and Body Systems 0.7 Hrs.



ZZ Service Action






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