DATE: November 04, 2015
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 15-105. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.
HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS AVAILABLE BY SELECTING “HELP” THEN “HELP CONTENTS” AT THE TOP OF THE wiTECH DIAGNOSTIC APPLICATION WINDOW.
THE wiTECH SOFTWARE IS REQUIRED TO BE AT THE LATEST RELEASE BEFORE PERFORMING THIS PROCEDURE.
Flash: Enable Audio Response When Making 911 And Assist Calls
This bulletin involves reprogramming the Amplifier (AMP) with the latest available software.
NOTE: This bulletin applies to vehicles within the following markets/countries: U. S. market only.
NOTE: This bulletin applies to vehicles built on or before April 03, 2015 (MDH 0403XX) equipped with 6.5N AM/FM/SXM/HD/BT/NAV Radio (Sales Codes RA4) and 9 Amplified Speaker W/Subwoofer (Sales Code RC4).
Updating the software in the amp will correct a condition when using the vehicle’s 911/Assist Call feature. The first response operator can hear the vehicle occupant, but the vehicle occupant cannot hear the first response operator.