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NUMBER: 23-051-15
GROUP: Body
DATE: December 19, 2015
SUBJECT:
Liftgate Open Indicator Illuminated And Liftgate Will Not Latch Fully
OVERVIEW:
This bulletin involves replacing the liftgate bumpers, liftgate weatherstrip, and adjusting the liftgate latch.
MODELS:
2016 | (FB) | Fiat![]() |
NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA
NOTE: This bulletin applies to vehicles built on or before April 02, 2015 (MDH 0402XX).
SYMPTOM/CONDITION:
The customer may describe the liftgate open indicator is illuminated in the instrument cluster information center (Fig. 1) and/or the liftgate does not close fully.
When the liftgate is shut, the liftgate latch engages the striker with the first latch position but does not achieve the second latch position.
Fig. 1 Liftgate Open Indicator
DIAGNOSIS:
If the customer describes the symptom/condition listed above, perform the Repair Procedure.
PARTS REQUIRED:
Qty. | Description | Part No. |
---|---|---|
2 | Bumpers, Liftgate | 68300577AA |
1 | Weatherstrip, Liftgate | 68297321AA |
REPAIR PROCEDURE:
- Remove and discard the two liftgate bumpers (1) (Fig. 2).
- Install two NEW liftgate bumpers (1) listed in the Parts Required section of this bulletin (Fig. 2).
Fig. 2 Liftgate Bumpers
1 – Liftgate Bumpers
- Remove and discard the liftgate weatherstrip (1) (Fig. 3).
- Install the NEW liftgate weatherstrip (1) listed in the Parts Required section of this bulletin (Fig. 3).
Fig. 3 Liftgate Weatherstrip
1 – Liftgate Weatherstrip
- Open and close the liftgate several times while checking liftgate latch operation.
- Is the liftgate open indicator illuminated and/or does the liftgate not close fully?
- YES>>> Continue with the Repair Procedure Step #7.
- NO>>> This bulletin has been completed.
- Remove the liftgate striker fastener covers (1) (Fig. 4).
1 – Covers
- Loosen the liftgate striker fasteners (1) (Fig. 5).
- Move the striker approximately 1 mm (0.04 in.) toward the rear of the vehicle (Fig. 5).
- Tighten the striker fasteners (1) to 25 N·m (18 Ft. Lbs.) (Fig. 5).
Fig. 5 Liftgate Striker Adjustment
1 – Striker Fasteners
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation No: | Description | Skill Category | Amount |
---|---|---|---|
23-51-43-90 | Replace Liftgate Weatherstrip And Bumpers – Includes Striker Adjustment (As Needed) (1 – Semi-Skilled) | 6 – Electrical and Body Systems | 0.2 Hrs. |
FAILURE CODE:
ZZ | Service Action |
23-051-15
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