Liftgate Open Indicator Illuminated And Liftgate Will Not Latch Fully – 2016 Fiat 500X

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NUMBER: 23-051-15
GROUP: Body
DATE: December 19, 2015

 

SUBJECT:

Liftgate Open Indicator Illuminated And Liftgate Will Not Latch Fully

 

OVERVIEW:

This bulletin involves replacing the liftgate bumpers, liftgate weatherstrip, and adjusting the liftgate latch.

 

MODELS:

2016(FB)FiateBay 500X

 

NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA

NOTE: This bulletin applies to vehicles built on or before April 02, 2015 (MDH 0402XX).

 

SYMPTOM/CONDITION:

The customer may describe the liftgate open indicator is illuminated in the instrument cluster information center (Fig. 1) and/or the liftgate does not close fully.

When the liftgate is shut, the liftgate latch engages the striker with the first latch position but does not achieve the second latch position.

Fig. 1 Liftgate Open Indicator

Fig. 1 Liftgate Open Indicator

 

DIAGNOSIS:

If the customer describes the symptom/condition listed above, perform the Repair Procedure.

 

PARTS REQUIRED:

Qty. DescriptionPart No.
2Bumpers, Liftgate68300577AA
1Weatherstrip, Liftgate68297321AA

 

REPAIR PROCEDURE:

  1. Remove and discard the two liftgate bumpers (1) (Fig. 2).
  2. Install two NEW liftgate bumpers (1) listed in the Parts Required section of this bulletin (Fig. 2).
Fig. 2 Liftgate Bumpers

Fig. 2 Liftgate Bumpers

1 – Liftgate Bumpers


  1. Remove and discard the liftgate weatherstrip (1) (Fig. 3).
  2. Install the NEW liftgate weatherstrip (1) listed in the Parts Required section of this bulletin (Fig. 3).
Fig. 3 Liftgate Weatherstrip

Fig. 3 Liftgate Weatherstrip

1 – Liftgate Weatherstrip


  1. Open and close the liftgate several times while checking liftgate latch operation.
  2. Is the liftgate open indicator illuminated and/or does the liftgate not close fully?
    • YES>>> Continue with the Repair Procedure Step #7.
    • NO>>> This bulletin has been completed.
  3. Remove the liftgate striker fastener covers (1) (Fig. 4).
Fig. 4 Liftgate Striker Cover

Fig. 4 Liftgate Striker Cover

1 – Covers


  1. Loosen the liftgate striker fasteners (1) (Fig. 5).
  2. Move the striker approximately 1 mm (0.04 in.) toward the rear of the vehicle (Fig. 5).
  3. Tighten the striker fasteners (1) to 25 N·m (18 Ft. Lbs.) (Fig. 5).
Fig. 5 Liftgate Striker Adjustment

Fig. 5 Liftgate Striker Adjustment

1 – Striker Fasteners


  1. Verify proper liftgate latch operation.
  2. Install the liftgate striker fastener covers (1) (Fig. 4).

 

POLICY:

Reimbursable within the provisions of the warranty.

 

TIME ALLOWANCE:

Labor Operation No: DescriptionSkill Category Amount
23-51-43-90Replace Liftgate Weatherstrip And Bumpers – Includes Striker Adjustment (As Needed) (1 – Semi-Skilled)6 – Electrical and Body Systems0.2 Hrs.

 

FAILURE CODE:

ZZService Action

 


23-051-15

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