NUMBER: 23-001-16 REV. E
GROUP: Body
DATE: May 26, 2016
THIS BULLETIN SUPERSEDES SERVICE BULLETIN 23-001-16 REV. D, DATED APRIL 19, 2016, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDES SYMPTOM/CONDITION VERBIAGE CHANGE.
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 16-011. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN’s HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.
SUBJECT:
Center Console Lid Binding
OVERVIEW:
This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.
MODELS:
| 2015-2016 | (D2) | Ram 3500 Pickup |
| 2015-2016 | (DD) | Ram 3500 Cab Chassis |
| 2015-2016 | (DP) | Ram 4500/5500 Cab Chassis |
| 2015-2016 | (DX) | Ram Truck (Mexico) |
| 2016 | (DF) | Ram 3500 10K lb Cab Chassis |
| 2015-2016 | (DS) | Ram 1500 Pickup |
| 2015-2016 | (DJ) | Ram 2500 Pickup |
NOTE: This bulletin applies to vehicles within the following markets/countries: NAFTA, LATAM, EMEA, and APAC.
NOTE: This bulletin applies to D2 vehicles built on or after April 18, 2015 (MDH 0418XX) and on or before October 06, 2015 (MDH 1006XX) equipped with a Floor Console (Sales Codes CM5, CUF, CUP and CVT).
NOTE: This bulletin applies to DD vehicles built on or after April 20, 2015 (MDH 0420XX) and on or before October 06, 2015 (MDH 1006XX) equipped with a Floor Console (Sales Codes CM5, CUF, CUP and CVT).
NOTE: This bulletin applies to DF vehicles built on or after April 24, 2015 (MDH 0424XX) and on or before September 05, 2015 (MDH 0905XX) equipped with a Floor Console (Sales Codes CM5, CUF, CUP and CVT).
NOTE: This bulletin applies to DP vehicles built on or after April 21, 2015 (MDH 0421XX) and on or before October 06, 2015 (MDH 10067XX) equipped with a Floor Console (Sales Codes CM5, CUF, CUP and CVT).
NOTE: This bulletin applies to DX vehicles built on or after April 18, 2015 (MDH 0418XX) and on or before October 06, 2015 (MDH 1006XX) equipped with a Floor Console (Sales Codes CM5, CUF, CUP and CVT).
NOTE: This bulletin applies to DS vehicles built on or after April 05, 2015 (MDH 0405XX) and on or before October 07, 2015 (MDH 1007XX) equipped with a Floor Console (Sales Codes CM5, CUF, CUP and CVT).
NOTE: This bulletin applies to DJ vehicles built on or after April 17, 2015 (MDH 0417XX) and on or before October 07, 2015 (MDH 1007XX) equipped with a Floor Console (Sales Codes CM5, CUF, CUP and CVT).
SYMPTOM/CONDITION:
**This bulletin will help prevent a binding or an audible clicking noise in the center console lid.
NOTE: Do not attempt to fix a center console lid that has an existing binding or audible condition by adding the bumper.**
DIAGNOSIS:
If a customer’s VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition listed above, replace the console lid under normal warranty process and procedures.
PARTS REQUIRED:
| Qty. | Description | Part No. |
|---|---|---|
| 1 | Bumper Kit, Rubber | 68315574AA
MOPAR 68315574AA - Bumper Rubber
|
SPECIAL TOOLS/EQUIPMENT REQUIRED:
| C-4755 | Trim Stick |
REPAIR PROCEDURE:
- Locate the center console inside the vehicle.
- Slowly open the upper lid of the center console while checking the gap between the bottom of the upper lid and the top of the lower lid for rubbing together as shown in (Fig. 1).
Fig. 1 Check Lid For Rubbing
- Check the rear of the upper lid hinge for binding or an audible clicking as shown in (Fig. 2).
Fig. 2 Checking Lid Noise
- Repeat Step #2 three times by fully opening and closing the upper lid until completely latched.
- Does the center console upper lid indicate binding, hesitation or an audible clicking at the rear of the lid to the lower console?
- YES >>> This bulletin does not apply. Use the Inspection LOP (23-14-15-92) to close the active RRT. Replace the console armrest in accordance with Service Information under normal warranty process and procedures.
- NO >>> Continue with the Repair Procedure in Step #6.
- Move either the driver or passenger seat all the way forward in the vehicle.
- If equipped, open a rear door.
- Using trim stick tool C-4755, remove the rear panel from the back of the console as shown in (Fig. 3).
Fig. 3 Rear Console Panel
- Using the bumper kit, remove the tail as shown in (Fig. 4).
Fig. 4 Bumper
- At the rear of the center console wall on the lower lid, identify the two notches as shown in (Fig. 5).
Fig. 5 Bumper Location
1 – Notches
2 – Location Of Bumper Installation
- At the center of the console wall on the lower lid (as noted in the previous step), insert the bumper where the red triangle is shown. It will take some effort to push the bumper in flush with the edge of the lower lid as shown in (Fig. 6) and (Fig. 7).
Fig. 6 Bumper Installation
1 – Rear Of The Center Console
2 – Hinge
3 – Lower Lid
4 – Bumper
5 – Front Of The Console
Fig. 7 Bumper Being Installed
1 – Bumper
- To assist the installation of the bumper, press the back wall of the lower lid to relieve some tension while inserting the bumper as shown in (Fig. 8).
Fig. 8 Bumper Installation Continued
1 – Press The Back Wall
- Reinstall the rear panel. Confirm the panel is fully seated and all clips are engaged.
- Confirm the repair by slowly opening the upper lid of the center console while moving the upper lid side to side/back and forth check the rear of the upper lid hinge for binding, hesitation or an audible clicking.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
| Labor Operation No: | Description | Skill Category | Amount |
|---|---|---|---|
| 23-14-15-92 | Inspection Only (1 – Semi-Skilled) | 6 – Electrical and Body Systems | 0.2 Hrs. |
| 23-14-15-93 | Rubber Bumper, Install (1 – Semi-Skilled) | 6 – Electrical and Body Systems | 0.2 Hrs. |
FAILURE CODE:
| ZZ | Service Action |
23-001-16 REV. E
23-001-16 REV. D
23-001-16 REV. A
23-001-16
- Car Interior Cleaner Pack: The Armor All car cleaning kit includes one 30-count canister of Armor All Cleaning Wipes, one 30-count canister of Protectant Wipes and one 30-count canister of Glass Wipes; use these as on-the-go car cleaner wipes
- Protectant Car Interior Wipes: Armor All wipes clean, shine and protect interior vinyl, rubber, plastic, trim and dashboards; shield against UV damage, fading and aging; and leave a medium shine with no greasy residue
- Cleaning Wipes To Remove Stains: Safe for interior auto surfaces, these interior car cleaner wipes clean dashboards, vinyl, clear plastics, carpet and fabric, and remove tough dirt, dust and grime as well as stubborn smudges from sunscreen and more
- Auto Glass Cleaner And Screen Cleaning Wipes: Formulated for your car’s windows, tinted glass, mirrors and technology screens, these Armor All car glass wipes quickly remove tough road dirt, insects and fingerprints to enhance visibility
- Lint-Free Car Wipes: Lint-free, pre-moistened Armor All car interior protectant wipes, car window cleaner wipes and cleaning wipes are an ideal addition to car cleaning products for vehicle owners, rideshare drivers and commuters
- Armor All Original Protectant Wipes: One 90 count canister of Armor All Protectant car interior wipes; ideal addition to your car cleaning kit
- Medium Shine: The non-greasy, streak-free interior car cleaner formula leaves behind a medium shine that rejuvenates dull surfaces
- Cleans, Shines And Protects Interiors: Car interior cleaner designed to clean, shine and protect interior auto surfaces such as vinyl, rubber, plastic, trim and dashboards
- Tested Safe For Automotive Surfaces: Our interior car wipes are tested safe for automotive surfaces and preserve your car's inherent beauty without damaging delicate materials
- UVA And UVB Sun Protection: Triple-action UV protectant car cleaning wipes easily lift away dirt and debris, enhance color and shine, and prevent UVA and UVB sun damage, fading and aging; they perfectly fit your car detailing kit
- Interior Car Wipes: One 90 count canister of Armor All wipes for car interior; a car essentials to your car cleaning kit
- Clean Dashboards, Vinyl, Carpet, Fabric And More: Interior car cleaner wipes that offer powerful cleaning for interior auto surfaces such as dashboards, vinyl, clear plastics, carpet and fabric; not recommended for glass, leather, or painted surfaces
- Stain-Removing Formula: These car interior cleaning wipes can easily remove tough dirt, dust and grime as well as stubborn smudges from sunscreen, insect repellent and more; they are perfect to add to your car cleaning supplies
- Convenient Disposable Wipes: Armor All cleaning wipes are a convenient and effective way to keep your car interior cleaner; just wipe the surface clean using the car interior cleaner wipes
- Natural Matte Finish: Lint-free car detailing wipes stay moist and leave a matte finish that creates a natural look; ideal for car owners and commuters to add to their cleaning supplies for car care
- Preserve the rich look of your leather seats with Armor All Leather Care Wipes. These convenient car wipes clean, condition and protect leather. The leather cleaner reaches into the grain, lifting dirt and soil. Then leather conditioner enhances the grain's natural beauty and supple feel. Finally, the leather wipes leave behind a protectant with agents that help shield against spills, cracking and fading. Renew the luxurious look of your leather seats, paneling and dashboard and other goods with the advanced leather cleaner. A Moisture Lock Lid keeps these Armor All wipes fresh for one year.
- Leather Wipes: One 20 count canister of Armor All Leather Care Wipes
- Disposable Car Wipes: A convenient, disposable wipe formulated for leather care
- Versatile Cleaner: Cleans, conditions and protects your car's leather
- Removes Dirt: Cleansing agents reach into the grain of the leather to remove dirt and soil
- Powerful cleaning for automotive surfaces
- Convenient disposable wipe removes ground-in dirt, dust & grime
- Natural matte finish
- Great for car dash, vinyl, fabric, carpet, consoles, leather & more
- Won't dry out, damage or fade automotive surfaces
This product presentation was made with AAWP plugin.