Safety Recall U94 / NHTSA 18V-740 Reprogram Powertrain Control Module – 2017-2018 Chrysler Pacifica

NHTSA Campaign Number: 18V740
Manufacturer Chrysler (FCA US LLC)
Components ENGINE AND ENGINE COOLING, HYBRID PROPULSION SYSTEM
Potential Number of Units Affected 10,021

 

Improper Engine Restart May Cause Stall or Fire

The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.

 

Summary

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.

 

Remedy

FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is U94.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-434-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall

 


November 2018

Dealer Service Instructions for:

Safety Recall U94 / NHTSA 18V-740
Reprogram Powertrain Control Module

 

Effective immediately all repairs on involved vehicles are to be performed according to this notification.  Service Action / Rapid Response Transmittal (RRT) #18-087 /  Service Bulletin (TSB) #25-003-18 is no longer applicable for the involved vehicles only.  Those vehicles that have already had this repair performed, as determined by our warranty records, have been excluded from this recall.

 

Remedy Available  

2017-2018 (RU) Chrysler Pacifica PHEV

 

NOTE:  This recall applies only to the above vehicles equipped with Cruise Control (Sales Code NHM or NHZ) built from August 16, 2016 through August 07, 2018 (MDH 081623 through 080717).

 

IMPORTANT:  Some of the involved vehicles may be in dealer new vehicle inventory.  Federal law requires you to complete this recall service on these vehicles before retail delivery.  Dealers should also consider this requirement toapply to used vehicle inventory and should perform this recall on vehicles in forservice.  Involved vehicles can be determined by using the VIP inquiry process.

 

Subject

Some of the above vehicles may have received suspect Powertrain Control Module (PCM) software that was the remedy for Safety Recall U73 (18V-332). During some auto restart events (where the vehicle has been operating in PHEV propulsion mode, and the gas-fueled engine is attempting to restart in order to take over propulsion), the engine can synchronize 360-degrees out of phase. The detection of this missynchronization was not robust in the PCM software. In the PHEV propulsion system, the electric motor will continue to spin the engine in this condition causing significant amounts of unburned fuel to enter the catalyst and potentially ignite. A mis-synchronized engine could result in a loss of motive power, and/or a potential fire. A loss of motive power can cause a vehicle crash without prior warning. A fire can result in increased risk of occupant injury and injury to persons outside the vehicle.

 

Repair

Inspect for Diagnostic Trouble Codes (DTCs) P0420, P0430, P0016-19, P000A-D, P1B11, P0506, P219A or P219B.  If codes present, perform the catalyst internal borescope inspection of their internal bricks (take photos) and inspect the surrounding components for signs of thermal distress.  If DTCs P0420, P0430 are present, replace the catalytic converters and Oxygen Sensors (O2).  All vehicles will require the software level of the PCM to be inspected and if an update is available, the PCM must be updated with the latest available software.

 

Alternate Transportation

Dealers should attempt to minimize customer inconvenience by placing the owner in a loaner vehicle if the vehicle must be held overnight.

 

Parts Information

NOTE: Parts are ONLY required for those vehicles which catalyst inspection determines that catalytic converter replacement is required.

 

Qty. Description Part Number
2 (AR) Gasket, Exhaust 68093232AA Safety Recall U94 / NHTSA 18V-740 Reprogram Powertrain Control Module - 2017-2018 Chrysler Pacifica » small light
1 (AR) Gasket, Catalytic Converter to CrossUnder Pipe  68271967AA
1 (AR) Catalytic Converter, Right 68235531AG
1 (AR) Catalytic Converter, Left 68235532AD
2 (AR) Sensor, Upstream O2 05149171AA Safety Recall U94 / NHTSA 18V-740 Reprogram Powertrain Control Module - 2017-2018 Chrysler Pacifica » small light
2 (AR) Sensor, Downstream O2 05149180AA Safety Recall U94 / NHTSA 18V-740 Reprogram Powertrain Control Module - 2017-2018 Chrysler Pacifica » small light
1 (AR) Nut, HalfShaft Hub, Right 06509298AA Safety Recall U94 / NHTSA 18V-740 Reprogram Powertrain Control Module - 2017-2018 Chrysler Pacifica » small light
1 (AR) Bolt, Lower Ball Joint Pinch, Right 06512105AA
1 (AR) Nut, Lower Ball Joint Pinch, Right 06510676AA

 

Due to the small number of vehicles expected to require catalytic converter replacement, no parts will be distributed initially.  Parts should be ordered only after the DTC inspection determines that the catalytic converter replacement is required.  Very few vehicles are expected to require catalytic converter replacement.

 

Parts Return

No parts return required for this campaign.

 

Special Tools

The following special tools are required to reprogram the PCM:

  • NPN
wiTECH micro pod II
  • NPN
Laptop Computer
  • NPN
wiTECH Software
  • NPN
Bore Scope with photographic capabilities
  • NPN
Covers, Protective

 


Service Procedure

A. Inspect for DTCs

  1. Open the hood. Install a battery charger Safety Recall U94 / NHTSA 18V-740 Reprogram Powertrain Control Module - 2017-2018 Chrysler Pacifica » small light and verify that the charging rate provides 13.0 to 13.5 volts.  Set the battery charger timer (if so equipped) to continuous charge.
  1. Connect the wiTECH micro pod II to the vehicle data link connector.
  1. Place the ignition in the “RUN” position.
  1. Open the wiTECH 2.0 website.
  1. Enter your “User id” and “Password” and your “Dealer Code”, then select “Sign In” at the bottom of the screen.  Click “Accept”.
  1. From the “Vehicle Selection” screen, select the vehicle to be updated.
  1. From the “Action Items” screen, select the “Topology” tab.
  1. From the “Topology” screen, select the “All DTCs” tab to view the DTCs.
  1. Record any DTCs.
  1. Place the ignition in the “OFF” position and then remove the wiTECH micro pod II device from the vehicle.
  1. Remove the battery charger from the vehicle.
  1. Are DTCs P0420, P0430, P0016-19, P000A-D, P1B11, P0506, P219A or P219B present?
  • If no DTCs (P0420, P0430, P0016-P0019, P0016-19, P000A-D, P1B11, P0506, P219A or P219B) are present, perform Section B Catalyst Bore Scope Inspection (take photos) and inspect the surrounding components for signs of thermal distress. If no signs of catalyst thermal distress are evident, proceed to Section D Reprogram PCM to flash software.
  • If P0016-19, P000A-D, P1B11, P0506, P219A or P219B are present, perform Section B Catalyst Bore Scope Inspection, (take photos) and inspect the surrounding components for signs of thermal distress. Replace catalysts and O2 sensors; Section C Replace Catalytic Converters then reprogram the PCM software; Section D Reprogram PCM.
  • If P0420, P0430 are present, replace the catalysts and O2 sensors; Section C Replace Catalytic Converters and reprogram the PCM software; Section D Reprogram PCM. After catalysts are removed, take photos of internal catalyst bricks.
  • If all 4 crankshaft position/camshaft position codes (P0016-P0019) are present and there is evidence of thermal degradation on the exterior of catalyst and surrounding components then perform Section C Replace Catalytic Converters to replace the catalysts and O2 sensors, then reprogram the PCM software; Section D Reprogram PCM. If there is any doubt, perform Section B Catalyst Bore Scope Inspection to confirm the condition of the internal bricks. After catalyst removal inspect their internal bricks to determine the level of degradation and take photos.

 

B. Catalyst Bore Scope Inspection

WARNING! On vehicles equipped with the high voltage system, disconnecting the 12volt battery negative cable alone will not power down the 12volt system. You must perform the 12volt Power Down procedure before proceeding. Failure to follow these instructions may result in possible serious or fatal injury.

  1. Perform the 12volt power down procedure. Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service Info>08 Electrical/ Standard Procedure 12Volt Power Down.
  1. Remove the forward belly pan for access under the vehicle. Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service Info>13 Frame and Bumpers/Under Body Protection/Belly Pan, Engine/Removal and Installation.
  1. Perform a visual inspection of the surrounding components for thermal distress (Wiring, O2 sensor wiring, half shaft boots, A/C or coolant lines rubber grommets etc), if any component not listed in the parts section of this recall is damaged follow normal repair procedure for warranty and LOPs.
  1. Remove the air box assembly to allow more access space (Figure 1) . Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service Info>09 Engine, 3.6L/Air Intake System/Body, Air Cleaner/Removal and Installation.

Figure 1 – Air BoxFigure 1 – Air Box

 

  1. Starting with the front catalytic converter, unplug and then remove the two O2 sensors (Figure 2). Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service Info>14 Fuel System/Fuel Injection, Gas/Sensor, Oxygen/Removal and Installation>Upstream.

 

NOTE: Number one O2 Sensor has a black plug, Number two O2 Sensor has a white plug. They must be replaced in the same hole they were removed from.

 

  1. Remove the rear O2 sensors. Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service Info>14 Fuel System/Fuel Injection, Gas/Sensor, Oxygen/Removal and Installation>Downstream.

 

NOTE: Removal of some of the spark plug coils may be helpful to gain enough space to remove the rear number two O2 sensor. Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service Info>08 Electrical/ 8I Ignition Control/Coil, Ignition/Removal and Installation.

Figure 2 – Front Catalyst and Oxygen SensorsFigure 2 – Front Catalyst and Oxygen Sensors

 

  1. The internal inspection involves removal of the two O2 sensors on each of the front and rear catalytic converters (Figure 3), and the use of a borescope inserted into the O2 sensor holes to capture images of the condition of the catalytic substrates (catalyst bricks) in multiple places including the condition of the interface of the substrate to the surrounding insulated mat.

Figure 3 – Front and Rear Catalytic converters

Figure 3 – Front and Rear Catalytic converters

 

a. Start by inspecting the front converter first.

b. Insert the borescope into the hole that is closest to the cylinder head outlet (O2 Sensor Hole one).

c. Look at the condition of the substrate face (capture images when looking at an angle onto the substrate, not straight in line with the substrate holes, to allow for minor events such as chipping to be visible) (Fig. 4) and (Fig. 5).

d. Look for signs of discoloration, melting, chipping, degradation, or any other anomaly. Inspect the entire face. If there is evidence of overheating, the converters will need to be replaced, proceed to Step 1 of the Repair Procedure.

e. Look at the surrounding insulated mat (material at perimeter of substrate along catalyst wall). Mat should be in place between the catalyst brick and catalyst wall. It should not have holes or dropped lower than the catalyst brick material.

f. Look for signs of degradation, shifting (change of position; under the right conditions, it is possible for the upper catalyst substrate to be pushed down). If there is evidence of overheating, the converters will need to be replaced, proceed to Step 1 of the Repair Procedure.

g. Insert the borescope in the O2 sensor hole near the middle of the catalytic converter body. This location will allow access to view the exit side of the first substrate, as well as the entry side for the second substrate.

h. Up to this point all three accessible faces of the front catalytic converter should have been inspected. Reinstall the O2 sensors, ensuring they are placed back into the exact hole they were removed from. Ensure the O2 sensors are torqued to the proper specification 43 N·m (32 ft.lbs.).

i. Repeat from step Step b down for the rear converter inspection.

Figure 4 – Normal SubstrateFigure 4 – Normal Substrate

 

Figure 5 – Extreme Damaged SubstrateFigure 5 – Extreme Damaged Substrate

 

NOTE: The damaged substrate will show primarily heavy damage (missing material/large holes). Lighter damage to the substrate will consist of broken matrix walls but may not have progressed to large sections of missing material /holes. If “chains” of broken cell walls are found, the catalysts & O2 sensors need to be replaced. This may be present from viewing at either O2 sensor location.

 

  1. If there are no signs of the catalytic converters having been overheated then perform the following:
  • Reinstall the O2 sensors. Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service Info>14 Fuel System/Fuel Injection, Gas/Sensor, Oxygen/Removal and Installation> Upstream>Downstream.
  • Install the forward belly pan under the vehicle. Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service Info>13 Frame and Bumpers/Under Body Protection/Belly Pan, Engine/Removal and Installation.
  • Install the air box assembly. Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service Info>09 Engine, 3.6L/Air Intake System/ Body, Air Cleaner/Removal and Installation.
  • Power up the 12 volt system. Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service Info>08 Electrical/ Standard Procedure 12 Volt Power Up.
  • Proceed to Section C Reprogram PCM.
  1. If there are signs of the catalytic converters having been overheated then Proceed to Section C Replace Catalytic Converters.

 

C. Replace Catalytic Converters

  • Remove and replace catalytic converters as needed. Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service Info>11 Exhaust System/ Converter, Catalytic/Removal and Installation>Right>Left.
  • Remove and replace oxygen sensors (O2) as needed. Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service Info>14 Fuel System/Fuel Injection, Gas/Sensor, Oxygen/Removal and Installation> Upstream>Downstream.
  1. Power up the 12 volt system. Refer to the detailed service procedures available in DealerCONNECT> TechCONNECT under: Service Info>08 Electrical/ Standard Procedure 12 Volt Power Up.
  1. Proceed to Section D Reprogram PCM.

 

D. Reprogram PCM

 

NOTE: The wiTECH scan tool must be used to perform this recall. 

 

NOTE: The Powertrain Control Module (PCM) must be updated to the latest available software calibration level after completing this Safety Recall.  If the reprogramming flash process for the PCM is aborted or interrupted, the flash should be restarted.

 

  1. Open the hood. Install a battery charger Safety Recall U94 / NHTSA 18V-740 Reprogram Powertrain Control Module - 2017-2018 Chrysler Pacifica » small light and verify that the charging rate provides 13.0 to 13.5 volts.  Do not allow the charger to time out during the flash process.  Set the battery charger timer (if so equipped) to continuous charge.
  1. Connect the wiTECH micro pod II to the vehicle data link connector.
  1. Place the ignition in the “RUN” position.
  1. Open the wiTECH 2.0 website.
  1. Enter your “User id” and “Password” and your “Dealer Code”, then select “Sign In” at the bottom of the screen.  Click “Accept”.
  1. From the “Vehicle Selection” screen, select the vehicle to be updated.
  1. From the “Action Items” screen, select the “Topology” tab.
  1. From the “Topology” tab, select the “PCM” module icon.
  1. From the “Flash” tab, compare the “Current Electronic Control Unit (ECU) Part Number” with the “New ECU Part Number” listed.
    • If the “Current ECU part Number” is the same as the “New Part Number”, proceed to Step 14.
    • If the “Current ECU part Number” is NOT the same as the “New Part Number”, continue with Step 10.
  1. Select the flash part number. Read the flash special instructions page.  Select “OK” to continue.
  1. From the flash ECU agreement page, agree to terms by checking the box.
  1. Select “Flash ECU” and then follow the wiTECH screen instructions to complete the flash.
  1. Confirm the software is at the latest available calibration level.
  1. Click “View DTCs”, select “Clear All DTCs”, click “Continue” and then click “Close”.

 

NOTE: An additional key cycle may be necessary to move active DTCs to stored DTCs then it will be necessary to clear all DTCs again

 

  1. Place the ignition in the “OFF” position and then remove the wiTECH micro pod II device from the vehicle.
  1. Remove the battery charger from the vehicle.
  1. Close the vehicle hood.
  1. If applicable, continue to Section E. Complete Proof of Correction Form for California Residents.

 

E.  Complete Proof of Correction Form for California Residents

This recall is subject to the State of California Registration Renewal/Emissions Recall Enforcement Program.  Complete a Vehicle Emission Recall Proof of Correction Form (Form No. 81-016-1053) and supply it to vehicle owners residing in the state of California for proof that this recall has been performed when they renew the vehicle registration.

 

Process Steps to obtain the California Proof of Correction form:

a. Access the “DealerCONNECT” website.

b. Select the “Service” tab.

c. Under the “Publications” heading, select the “ePublishing” link.

d. Sign in using your Dealer Code and Password.

e. Select the “Proof of Correction form”.

 

Completion Reporting and Reimbursement

Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab.   Claims paid will be used by FCA to record recall service completions and provide dealer payments.

Use the following labor operation numbers and time allowances:

Labor Operation
Number
Time
Allowance
Inspect Fault Codes (No Codes Present), Borescope Left and Right Catalyst, and Reprogram Powertrain Control Module 18-U9-41-82 1.7 hours
Inspect Fault Codes (Codes Active), Borescope and Replace Left and Right Catalyst, and Reprogram Powertrain Control Module 18-U9-41-83 3.2 hours
Inspect Fault Codes (Codes Active), Replace Left and Right Catalyst, and Reprogram Powertrain Control Module 18-U9-41-84 2.9 hours

 

Add the cost of the recall parts package plus applicable dealer allowance to your claim.

 

NOTE:  See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.

 

Dealer Notification

To view this notification on DealerCONNECT, select “Global Recall System” on the Service tab, then click on the description of this notification.

 

Owner Notification and Service Scheduling

All involved vehicle owners known to FCA are being notified of the service requirement by first class mail.  They are requested to schedule appointments for this service with their dealers.  A generic copy of the owner letter is attached.

 

Vehicle Lists, Global Recall System, VIP and Dealer Follow Up

All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.

GRS provides involved dealers with an updated VIN list of their incomplete vehicles.  The owner’s name, address and phone number are listed if known.  Completed vehicles are removed from GRS within several days of repair claim submission.

To use this system, click on the “Service” tab and then click on “Global Recall System.”  Your dealer’s VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.

Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair.

Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states.  Use of this information is permitted for this recall only and is strictly prohibited from all other use.

 

Additional Information

If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.

Customer Services / Field Operations

FCA US LLC


This notice applies to your vehicle,

 [Model Year and Model]  VIN XXXXXXXXXXXXXXXXX U94/NHTSA 18V-740

 

LOGO

VEHICLE PICTURE

YOUR SCHEDULING OPTIONS

 

  1. RECOMMENDED OPTION Call your authorized ChryslerDodge / Jeep / RAM Dealership 
  1. Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can confirm part availability and help schedule an appointment 
  1. Visit mopar.com, scan the QR code below, or download the Mopar Owner’s Companion App.

 

QR Code

 

Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. The last eight characters of your VIN are provided above.

 

DEALERSHIP INSTRUCTIONS

Please reference Safety Recall U94.


IMPORTANT SAFETY RECALL

Reprogram Powertrain Control Module

 

Dear [Name],

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

 

FCA has decided that a defect, which relates to motor vehicle safety, exists in certain [2017 and 2018 Model Year (RU) Chrysler Pacifica PHEV] vehicles.

 

It is extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers.

 

WHY DOES MY VEHICLE NEED REPAIRS?

The Powertrain Control Module (PCM) on your vehicle [1] may have received suspect software that was the remedy for Safety Recall U73 (18V-332). During some auto restart events (where the vehicle has been operating in PHEV propulsion mode, and the gas-fueled engine is attempting to restart in order to take over propulsion), the engine can synchronize 360-degrees out of phase. The detection of this mis-synchronization was not robust in the PCM software. In the PHEV propulsion system, the electric motor will continue to spin the engine in this condition causing significant amounts of unburned fuel to enter the catalyst and potentially ignite. A missynchronized engine could result in a loss of motive power, and/or a potential fire. A loss of motive power can cause a vehicle crash without prior warning. A fire can result in increased risk of occupant injury and injury to persons outside the vehicle.

 

HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE?

FCA will repair your vehicle [2] free of charge (parts and labor).  To do this, your dealer will update PCM software to detect and correct engine mis-synchronization and to inspect the catalytic converter and replace, if necessary.  In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit.  Your time is important to us; please be aware that these steps may require more time.  The estimated repair time is two to four hours.  We recommend that you schedule a service appointment to minimize your inconvenience.  Please bring this letter with you to your dealership.

 

TO SCHEDULE YOUR FREE REPAIR,
CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY

 

CALIFORNIA RESIDENTS

The State of California requires the completion of emission recall repairs prior to vehicle registration renewal.  Your dealer will provide you with a Vehicle Emission Recall Proof of Correction Form after the Emission Recall service is performed.  Be sure to save this form since the California Department of Motor Vehicles may require that you supply it as proof that the Emission Recall has been performed.

In order to ensure your full protection under the emissions warranty provisions, it is recommended that you have your (vehicle or engine) serviced as soon as possible. Failure to do so could be determined as lack of proper maintenance of your (vehicle or engine).

 

WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?

If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days.  If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed.

 

We apologize for any inconvenience, but are sincerely concerned about your safety.  Thank you for your attention to this important matter.

 

Customer Assistance/Field Operations

FCA US LLC


Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371

[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.

[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC  20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-4249153), or go to safercar.gov.

[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.

 

Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.


U94

November 2018

https://static.nhtsa.gov/odi/rcl/2018/RCRIT-18V740-9716.pdf

RCRIT-18V740-9716

 


Owner Notification Letter

https://static.nhtsa.gov/odi/rcl/2018/RCONL-18V740-5925.pdf

RCONL-18V740-5925

 


Recall Acknowledgement

October 31, 2018

https://static.nhtsa.gov/odi/rcl/2018/RCAK-18V740-8841.pdf

RCAK-18V740-8841

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V740&docType=RCL


 

Chrysler J2534 Application Overview

FCA J2534 System Overview

 

DRB III Emulator

Flash Availability – J2534/Pass Thru Device

Vehicle to Diagnostic Tool Reference Chart

 

Chrysler Recommended J2534 Devices

For Chrysler recommended J2534 device, see below table.

J2534 Device Firmware Version
CTC Vehicle Box * 1.9
UCAN 2 1.0
Blue Streak -2534 Global Programmer 2.10
Actia I+ME Passthru 2.07

* Chrysler recommends the CTC Vehicle Box Device for Chrysler SCI ECU reprogramming. SCI reprogramming is used on most PCMs and TCMs prior to the introduction of CAN bus vehicles which began in 2004 (Durango).

 

Compatible J2534 Devices

Safety Recall U94 / NHTSA 18V-740 Reprogram Powertrain Control Module - 2017-2018 Chrysler Pacifica » small light CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
Safety Recall U94 / NHTSA 18V-740 Reprogram Powertrain Control Module - 2017-2018 Chrysler Pacifica » small light Drew Technologies (DRWCDPLUSKIT) CarDAQ-Plus J2534 Flash Reprogramming Kit
Safety Recall U94 / NHTSA 18V-740 Reprogram Powertrain Control Module - 2017-2018 Chrysler Pacifica » small light CarDAQ-M Modular PassThru J2534 Vehicle Reflash Hardware
Safety Recall U94 / NHTSA 18V-740 Reprogram Powertrain Control Module - 2017-2018 Chrysler Pacifica » small light VSI J2534 ECU Reprogrammer & Diagnostic Adapter
Autel MaxiFlash Elite J2534 ECU Programming Tool
Safety Recall U94 / NHTSA 18V-740 Reprogram Powertrain Control Module - 2017-2018 Chrysler Pacifica » small light Dearborn d-Bridge Adapter J2534 OBDII Engineering Tool
Safety Recall U94 / NHTSA 18V-740 Reprogram Powertrain Control Module - 2017-2018 Chrysler Pacifica » small light Drew Tech Mongoose Chrysler Pro Oem Diagnostics And Programing Cable Chrysler

 


Click on the link below to:

Download J2534 Application

(Install the wiTECH 2.0 J2534 Application on your computer)

Download the Setup Utility

(Configure your microPod/MDP device)

Launch wiTECH 2.0

(Once subscription and users are assigned to a tool please follow this link to access wiTECH)

https://www.mopartsp.com/support

 


Chrysler J2534 Manual

wiTECH Software

www.techauthority.com

 


 

Bestseller No. 1
Autel MaxiFlash Elite VCI J2534 Pass-Thru ECU Programming Tool Original for Autel MK908, MS908, MS908S, MK908P, MS908S Pro, MaxiSys Elite
  • 👍【Works with Autel MK908, MS908(S/Pro), MK908P, MaxiSys Elite】Autel J2534 work with these tools to program ECUs on specific BMW/ BENZ for specific functions. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your scanner MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. If need any supports, contact us via: 🚘auteldirect @ outlook. com🚘 !
  • 👍Fully compatible with both SAE J2534-1 and J2534-2 reprogramming standards and performs standard Pass Thru J2534 functionality. To check compatibility, please contact🚘auteldirect @ outlook . com🚘 directly for satisfaction-guaranteed support!
  • 👍Compatible with Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. To check compatibility, please contact 🚘auteldirect @ outlook . com🚘 directly for satisfaction-guaranteed support!
  • 👍Built-In Wireless with advanced networking functions and data storage. Fast performance ensures reprogramming even the newest controllers & Internet upgradable and updatable.
  • 👍Attention: 1. After you ordered and received the J2534, please send us both of the S/N(12 digits, at the back of the device) of the J2534 and your MK908(P) /MS908S (Pro)/ Maxisys Elite to us to bind the two device together. 2. The functions are NOT universally compatible. Please send VIN number to 🚘auteldirect @ outlook . com🚘 to check compatibility before your order.
Bestseller No. 2
CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool - Bluetooth
  • ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
  • J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Pass‑thru
  • TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
  • J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
  • FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
Bestseller No. 3
Autel MaxiCom MK908P Scanner: 2022 Updated of MS908S Pro Same as MaxiSys Elite Elite II, Top J2534 Programming ECU Coding, Bi-Directional Tool with 36+ Service, Active Test, AutoAuth for FCA SGW
  • 🚗【Same as MaxiSys Elite, No IP Restriction】: Covering 99% of the vehicle models from 1996 to 2022. Based on the MS908S Pro, Autel MK908P diagnostic scan tool enjoys superior hardware configuration, serves 13 languages with no IP restrictions (MS908S Pro ONLY supports English) Lifetime after-sales service and professional technology support have no difference from offline retail version. Feel free to message us with any problems.
  • 🚗【ECU Programming & Coding, Guru for Local Smith】: To broaden vehicle business and increase your revenue, the Autel scanner MK908P assigns advanced ECU programming and coding to 1) customize your car, 2) unfold the hidden features, 3) disable the annoying functions to improve car performance, but also reprogram the adaptive data to certain components after repairs or replacements. The specific operation varies by model.
  • 🚗【36+ Service Functions, Best for Repair Shops】: Designed for large-scale garages and equipped with 36+ repair functions, Autel MK908P covers 99% of cars in the market. This make it the most valuable scanner to serve as many cars as possible in your shop. The 36+ functions include Oil Reset, TPMS, ABS Bleeding, EPB, SAS, Injector Coding, BMS, Suspension, etc. Please be noted MK908P programming tool will always keep pace with newer functions and continuous upgrading, never out of date.
  • 🚗【High-end Online Functions, OE-level Auto Scanner】: MK908P diagnostic tool explores all the systems and scans hidden DTCs. For quickly locating the fault, active test sends commands directly to vehicle modules to perform specific tests on windows, sunroofs, wipers, relays, injectors, and actuators, etc. Newly launched online functions obtain the online data from the server like online account login service for VW, Audi, Skoda; online configuration for Renault; online coding for Porsche; etc.
  • 🚗【Top-end Configuration, Ultra-Fast Speed】: Same functions with MaxiSys Elite, but configured with 2G+64G memory Hexa-core processor, 10.1” screen, and 15000mAh battery to accelerate diagnostics and repair. 2022 MK908P diagnostic scanner offers more to expand the market and raise income for example power balance for Ford, Chrysler, GM; personalization for VW, Audi, Toyota; guided functions for VW, Audi, Skoda; etc.
Bestseller No. 4
Mongoose-Plus Ford / Lincoln / Mercury J2534 OEM Vehicle Interface Cable - OEM Reprogramming and Diagnostics
  • Industry-leading J2534 Pass-Thru Technology: Enabling diagnostics, reprogramming and security functions for dealerships and the independent repair facility. Economical and compact pass-thru devices provides an easy-to-use interface that allows you to repair complex vehicles with OE applications in your shop. Each type (see single branded types above) Mongoose-Plus is engineered to work with one of the following OEM's J2534 applications for Chrysler, Ford, GM, Nissan, Toyota, & VW/Audi.
  • Supports Current & Earlier Vehicles: Enables diagnostics, programming and other “dealer” functions through OEM applications
  • NEW Bluetooth Wireless Options Available: Providing wireless connectivity between your laptop and the Mongoose-Plus
  • Expert Product Support: Staffed by technicians who understand vehicle repair and J2534 Pass‑Thru applications to help you with any technical setup questions
  • Key Registration and Immobilizer Support: Using NASTF Vehicle Security Professional credentials
Bestseller No. 5
LAUNCH X431 PRO5 Scan Tool: 2022 J2534 Reprogramming Tool Upgraded of X431 V+, ECU Online Coding with 50+ Services, Bi-Directional Diagnostic Scanner, with SmartBox 3.0 CANFD & DOIP, 2 Years Update
  • 👍【Why Choose LAUNCH X431 PRO5】It is the original LAUNCH X431 scan tool, not a copy machine, also the 2022 upgraded version of CRP919X, PROS V1.0, X431 PRO3 and V+. LAUNCH X431 PRO 5, all is set to OE-level standards with 1) J2534 ECU Programming & 50+ service same as PAD V; 2) Bi-directional control + All system diagnostics as Snap-on scanner; 3) Online functions directly connect to OEM server; 4) support 150+ brands Vehicles from 1996-2022.
  • 👍【J2534 Programming with Smart Box 3.0】 What is super SmartBox 3.0 VCI? Worth 1000$, Smart Box 3.0 is backed on new J2534/CANFD/DOIP, which enables you to run 14x quicker data trans and advanced OEM J2534 reprogramming for B-MW, Benz, Ford, Jaguar, Land Rover, GW, Volvo, etc. (please reach to us for more details). It also serves as a wireless VCI allowing the vehicle to transmit data to the diagnostic tablet without a physical connection.
  • 👍【LAUNCH X431 PRO5 with Powerful 50+ Services】Especially designed for pro mechanics and big repair shops, Launch X431 scanner PRO5 is equipped with 50+ hot reset functions for 150 car makes which same as X431 PAD serious. Easy to navigate and help you do ABS Bleeding, TPMS Reset, Oil Reset, EPB Reset, Suspension, BMS, Injector Coding, IMMO, Power balance, Throttle Matching and more. 🚩Notice: we offer 2-year free update while other brands generally 1 year.
  • 👍【Active Test + Local-smith Level ECU Coding】Come with appealing bi-directional control to troubleshoot all possible problems for full systems within 5 minutes. This LAUNCH scanner even develops all practical functions needed by all technicians: 1) ECU Coding for replacing, match, relearn, recode new ECU modules; 2) Online Coding for BMW, Audi, VW, Porsche, Benz to surf OEM data; 3) VAG Guided functions ease complex issues; 4) Personalization & ADAS improving car performance and driving safety.
  • 👍【All System Diagnostics for 99% Vehicle Coverage] Serve for 150+ American, Asian, European brands, and cover 99% of vehicle models worldwide. This LAUNCH diagnostic scan tool can operate complete full-function diagnostics to all on-board systems to troubleshoot and repair all vehicle problems, including Engine, Transmission, Airbag, ABS, ESP, TPMS, Immobilizer, Gateway, Steering, Radio, Air Conditioning, etc.
Bestseller No. 6
VXDIAG SVCI J2534 Diagnostic Interface Supports SAE J1850 Compatible for Ford Mazda Scan Tool
  • VXDIAG SVCI J2534 can compatible with SAE J2534-1 and partly compatible with SAE J2534-2. It supports most of vehicle communication protocols and can be used as PassThru device for many dealer level diagnostic software. And it can be used as a ELM327 device also, support most of ELM327 software.
  • High speed host communication and Stable host communication. (with RTS/CTS flow control).Host communication is high-speed and stable, keeping the diagnosis smooth. And the programming function requires the original online account .(Not work for the Ford F serial cars, like F150,F250,F350,F450)
  • [Switch on the Interface] There is a switch button on the interface. Please do press the switch button for the Module you want enter in. Pressed: works as ELM327 mode Released: works as J2534 mode
  • VXDIAG SVCI J2534 is compatible with Ford / Mazda IDS,Only need to do two steps to Installs software. First,Install FVDI J2534 start software,then install the original brand vehicle software,For example, Ford, Mazda.(Before install the software,pls turn off your antivirus software )
  • For software installation, please feel free to contact our online customer service.
Bestseller No. 7
LAUNCH X431 PRO5 Elite,J2534 Reprogramming Tool with CAN/CAFD/DoIP/HD protocols,AutoAuth for FCA SGW OBD2 Scanner Diagnostic Tool,Bidirectional Scan Tool,ECU Coding,50+ Reset,OEM Full Systems Scanner
  • 🆚LAUNCH X431 PRO5 scan tool Upgrade all functions of X431 PRO3/X-431 Throttle III/X431-TorqueIII/X431 V+, PROS V1.0, PAD3. ⓵ J2534 ECU Programming &Online functions directly connect to OEM server, 50+ reset same as X-431 Throttle;⓶Bi-directional control and All system diagnostics as Snap-on scanner; ⓷ Support 200+ brands Vehicles (include CAN/CAFD/DoIP/HD protocols and AutoAuth for FCA SGW) ⓸Powered by 8-core processor(1.8GHz), Android9.0 OS, 8GB ROM, 2.4 & 5GHz WiFi connection and 64G memory.
  • 🚜[J2534 Reprogramming With FREE SMARTBOX 3.0】Save more than $2000, LAUNCH X431 PRO5 support J2534/DOIP/CANFD/HD protocols (Needn’t buy HDIII Module,Manufacture software and non-16pin adaptors need to be purchased separately.) Download OEM software from the manufacturer’s server to 1) program data to blank/used ECUs; 2) Reflash ECUs with data loss; 3)Upgrade ECU software version. As a wireless VCI allowing the vehicle to transmit data to the diagnostic tablet without a physical connection.
  • 👏[50+ Reset, Continuously Updated Reset Functions]: With the LAUNCH diagnostic tool, You will never be bothered by tricky vehicle issues and keep pace with newer technology. 50 commonly reset functions ( in the quick page ) reaching into the smallest parts to root out the problems. Extra 300+ repair functions ( in-vehicle catalog) for specific models extend the capability to reset, regeneration, initiation, matching, etc. (Functions vary by models, configurations, and systems.)
  • 🌐[One stop Intelligent Diagnostic Tool]: LAUNCH X431 PRO5 obd2 scanner Bluetooth provides Repair Tips, Repair Assist, Component Measurement, TSB, Relevant Cases DTC Analysis to simplify complex diagnostic and achieve the trouble-free repair. 🤩[One Scanner For Multiple Uses]: LAUNCH diagnostic tool PRO5 collaborates with add-on modules (ADAS, Videoscope, TSGUN, X-ProG3, WiFi Pinter, Battery Tester) to expand business applications and improve diagnostic accuracy.
  • 👍【2022 New OE Level Online Functions 】Bidirectional Scan Tool offers you various high-end online functions, which enable you to access the online data to do fast & complicated vehicle repairs, e.g. 1) ECU Coding for replacing, match, relearn, recode new ECU modules; 2) Online Coding for BMW, Audi, VW, Porsche, Benz to surf OEM data; 3) VAG Guided functions ease complex issues; 4) Personalization & ADAS improving car performance and driving safety.
Bestseller No. 8
LAUNCH X431 PRO5 with Free J2534 ECU Reprogramming Tool for OEM Reprogramming and Diagnostics, 50+ Reset,OE-Level All Systems Bi-Directional Scanner for CANFD/DOIP/ Heavy Duty Truck,Key IMMO Scan Tool
  • Featured with a brand-new upgrade system, X-431 PRO5 is newly designed for All Makes, All Models, and Full system diagnosis and assists the technician to make the vehicle diagnosis and repair easier at all skill levels.
  • [J2534 ECU Reprogramming Tool, No IP Limitation]: LAUNCH X431 PRO5 scan tool Upgrade all functions of X431 V+, PROS V1.0, PAD3. With the SmartBox3.0 can download the OEM software from the manufacturer’s server for free.
  • [3 IN-1 FREE J2534 ECU Programming Device: LAUNCH X431 PRO5 support all new J2534/DOIP/CANFD protocols to access data and OE programming downloads for most Car; Support DC9-36V for HD Vehicle ( No NEED buy HD Module, SAVING $900+.)
  • [ One-stop Intelligent Tools]: Workshop level scan tool X431 PRO5 with the repair fix solutions database, Code Assist, Repair Tips,Component Measurement, TSB, Relevant Cases,DTC Analysis to simplify complex diagnostic and achieve the trouble-free repair.
  • [50+ Reset, Continuously Updated Reset Functions]: 50 resets reaching into the smallest parts to root out the problems. Extra 300+ repair functions ( in-vehicle catalog) for specific models extend the capability to regeneration, initiation, matching, etc.
Bestseller No. 9
Autel MaxiSys MS908S Pro Automotive Diagnostic Scan Tool with J2534 ECU Programming/ ECU Coding/ Adaption, 2022 US Ver. of MaxiCOM MK908P, Same as Elite, Bi-Directional Control Full Scan, 36+ Services
  • 👍【2022 Newest Updates: AutoAuth Access & Cloud Service】Two long-awaited features for old customers!✅(Since June 2022)Autel original MS908S Pro scanner supports "AutoAuth" gateway access on 2018 and newer Fiat Chrysler vehicles, such as Chrysler, Dodge, Jeep, etc, still growing. ✅(Support Cloud Report Management, you can upload diagnostic reports to Autel Cloud and share reports with your customers through QR Code/email/text message easily, and they can view the reports anytime.
  • 👍【A Must for Garage and Workshop】If you need to program Benz/BMW, Autel MS908S Pro scanner is definitely an expert, this is what it does best! MS908S Pro is a mature product that has been tested and approved by workshops across US. Besides ECU Programming for Benz/BWM, MS908S Pro can perform ECU Coding, Active Tests, 36+ Services, All System Diagnostic, FCA “AutoAuth” Access, etc.🚦📢👉 Note: MS908S Pro is for North & South America only and supports English only.
  • 👍【One-Stop ECU Programming for BENZ/ BMW】Coming with J2534 ECU programming device, Autel MS908S Pro is competent for ECU programming and ECU coding/ adaption. It can program blank ECU, adapt existed ECU, match components, reflash second-hand ECU, unlock hidden functions, etc. In order to reduce operational burden, MaxiSys MS908S Pro provides one-stop operation to meet the needs of different experienced technicians, no worries about missing some steps and causing failure.
  • 👍【Advanced ECU Coding, Customize your Car】Automotive diagnostic scan tool MS908S Pro features Advanced ECU Coding, so you can use it to customize your car as needed by disabling some unneeded OEM settings (like auto start-stop, chimes, etc), or activating the hidden features pre-programmed to car computer to get high-end functions (like US-style daytime light, auto door look at a particular speed, etc).👉Compatible with BWM, VW, Audi, Skoda, etc.
  • 👍【OE-level Diagnostic Capability & Guided Function】Auto diagnostic tool MS908S Pro, with J2354 device for BT communication up to 210ft/70m working range, can access all available vehicle modules such as PCM, ECM, TCM, BCM, SCCM, etc, to read codes, clear codes, view live data, perform active tests, etc. Guided functions provides step by step specific guidances to complete some complex service operations. 👉Compatible with VW, Audi, Skoda, Seat, etc.
SaleBestseller No. 10
LAUNCH X431 PAD VII, 2022 J2534 Reprogramming Tool, ECU Online Coding, Topology Map Intelligent Diagnostic Scanner, Upgraded of X431 PAD 3 / V+, 50+ Services, Bi-Directional Control, FCA SWG
  • 🥇【LAUNCH X431 PAD VII, 2022 Top Diagnostic Scanner】 As the latest all-around scan tool, LAUNCH X431 PAD VII has upgraded on top of LAUNCH X431 PRO5/PADIII/V+ 4.0 to rival the OEM automotive scanner. Owing ecu programming & online coding, J2534/RP1210/D-PDU/Do-IP/CANFD diagnostic protocols, topology map, 50+ service functions, 2022 advanced functions, highest hardware configuration, and 99.99% vehicles coverage, LAUNCH X431 PAD VII is a worthwhile investment for repair shops and mechanics.
  • 【Online Programming & ECU Coding】 LAUNCH X431 PAD VII diagnostic tool with Smartlink C can perform ECU coding & programming to get the car to work correctly after module replacement. They support multiple protocols: J2534 (diagnose vehicles with OEM software and VCI), RP1210/D-PDU (diagnose heavy trucks (the diagnostic software and a non-standard 16PIN connector sold separately), Do-IP (diagnose E and F Chassis BMWs and new cars from Land Rover/Jaguar), CAN FD (diagnose new vehicles from GM).
  • 【LAUNCH X431 PAD VII, 50+ Services & Topology Map】 LAUNCH X431 PAD VII bidirectional scan tool has 50+ maintenance functions, including but not limited to oil reset/ABS Bleeding/Injector Coding/AdBlue reset, helping you win more business. With topology map function, you can check the DTCs and all systems communication status visually in LAUNCH X431 PAD VII top obd2 scanner. The actuation test enables the tablet to output commands to the ECU to determine the integrity of systems or parts.
  • 【Intelligent Diagnose & Guided Functions】 LAUNCH X431 PAD VII scan tool aims at freeing mechanics from tedious works. Intelligent Diagnose can easily get the VIN information of the car, guide you to vehicle information page without step-by-step selection, and display all diagnostic records. Guided Function (for V.A.G) enables you to follow the on-screen prompts, simple & convenient. Pin Detection allows you to detect the voltage of DLC pins and supported protocol types to troubleshoot the DLC.
  • 【All-in-One Tool for Diagnoses and Inspections, Save $2000+】 LAUNCH X431 PAD VII supports add-on modules (sold separately) to carry out more in-depth inspections and calibrations: oscillograph, sensor, battery test, endoscope, Wi-Fi printer, TSGUN, Immobilizer,etc. With 60+ advanced functions: guided functions, component matching, power balance, online parameterization, online calibration, LAUNCH X431 PAD VII high-end comprehensive diagnostic scan tool turns you into a pro auto mechanic.

Last update on 2022-09-29 / Affiliate links / Images from Amazon Product Advertising API

This product was presentation was made with AAWP plugin.

 

Leave a Comment

Share to...