Safety Recall V07 / NHTSA 19V-067 Adjustable Brake Pedal – 2019 Ram 1500

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 Copyright 2019, FCA US LLC, All Rights Reserved (tdb)
Revised August 2019
Dealer Service Instructions for:
Safety Recall V07 / NHTSA 19V-067
Adjustable Brake Pedal
IMPORTANT: Ensure the accelerator pedal is reassembled correctly. Refer to
the Service Procedure, electrical connector must be disconnected Page 6 and
pedal’s upper edge lip fully engaged prior to installing the bolt Page 9.
2019 (DT) RAM 1500 Pickup
NOTE: This campaign applies only to the above vehicles equipped with Power
Adjustable Pedals (Sales Code XAM or XAP).
NOTE: Some vehicles above may have been identified as not involved in this
recall and therefore have been excluded from this recall.
This issue affects about 193,700 of above referenced vehicles equipped with
adjustable pedals and does not affect vehicles equipped with non-adjustable pedals.
The adjustable brake pedal may have a plastic travel nut susceptible to failure
which may allow the brake pedal to over travel during adjustment, potentially
resulting in the brake pedal separating from the adjustable pedal assembly. If the
brake pedal separates from the adjustable pedal assembly, the driver may be unable
to apply the brakes using the brake pedal which may increase the risk of a crash
without prior warning.
Remedy Available
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle
inventory. Federal law requires you to complete this recall service on these
vehicles before retail delivery. Dealers should also consider this requirement to
apply to used vehicle inventory and should perform this recall on vehicles in for
service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
Safety Recall V07 — Adjustable Brake Pedal Page 2
Add a spacer (band-clamp) to the pedal assembly worm gear shaft as a primary
stop on the accelerator pedal side. Also add a clamp (stop-block) at the end of the
brake pedal adjustment track to act as a secondary stop in the event that the plastic
travel nut fails.
Part Number Description
CSRKV071AA Part Package
Each repair kit will be packaged in a labeled poly bag and will contain the
following components:
Quantity Description
1 Adjustable Pedal Spacer (band clamp)
1 Adjustable Pedal Clamp (stop block)
1 Screw (assemble to pedal clamp)
Begin by inserting the screw into unthreaded hole of the clamp then engage the
threads of clamp. Do NOT install the screw directly into threaded hole of clamp.
Repair
Parts Information
Assemble Screw and Clamp Correct Incorrect
Figure 1 – Assemble Screw to Pedal Clamp (Stop Block)
Safety Recall V07 — Adjustable Brake Pedal Page 3
No parts return required for this campaign.
The following special tools are required to perform this repair:
 NPN wiTECH micro pod II
 NPN Laptop Computer
 NPN wiTECH Software
Parts Return
Special Tools
Safety Recall V07 — Adjustable Brake Pedal Page 4
A. Inspect for Previous Repair
1. Inspect the adjustable pedal assembly for a Spacer (band-clamp) above the nut
on the worm gear shaft located behind the accelerator pedal electrical
connector. Also inspect for a Clamp (stop-block) attached to the left side brake
pedal adjustment track next to the brake pedal arm (Figure 2).
 YES: Both the Spacer and Clamp are already installed. Claim the
inspection LOP and return the vehicle to the customer.
 NO: Either or both the Spacer and Clamp are NOT already installed.
Proceed to Section B. Installation of Spacer and Clamp.
Service Procedure
Without Spacer and Clamp With Spacer and Clamp
Figure 2 – Adjustable Pedal Assembly Spacer and Clamp Inspection
ACCELERATOR PEDAL REMOVED
FOR ILLUSTRATION PURPOSES
ONLY. NOT NECESSARY TO
REMOVE PEDAL FOR INSPECTION
CLAMP
(STOP-BLOCK)
NO SPACER
(BAND-CLAMP)
NO CLAMP
(STOP-BLOCK)
BRAKE PEDAL ACCELERATOR PEDAL
BRAKE PEDAL
ELECTRICAL
CONNECTOR
SPACER
(BAND-CLAMP)
NUT
WORM GEAR SHAFT
Safety Recall V07 — Adjustable Brake Pedal Page 5
B. Installation of Spacer and Clamp
1. Press the adjustable pedals lower
button to position the pedal
assembly down as far forward as
possible toward the cowl and away
from the driver seat (Figures 3, 4).
NOTE: Pedal assembly must be
positioned fully forward before
disconnecting the vehicle battery.
If the pedal assembly is not
positioned forward, it will not be
possible to properly install the
spacer and clamp.
2. Disconnect and isolate the negative battery cable(s).
Service Procedure [Continued]
Figure 3 – Adjustable Pedal Switch
BRAKE PEDAL SWITCH UP
DOWN
Figure 4 – Adjustable Pedal Positions
DOWN – FORWARD
TOWARD COWL
UP – REARWARD
TOWARD SEAT
Safety Recall V07 — Adjustable Brake Pedal Page 6
3. Disconnect the electrical connector from the accelerator pedal (Figures 5, 6).
NOTE: This is a slide style connector.
4. Remove the one bolt securing the accelerator pedal (Figure 6).
5. Tilt the accelerator pedal to release, then remove the pedal (Figure 6).
Service Procedure [Continued]
Figure 6 – Remove Accelerator Pedal to Expose Worm Gear Shaft
ACCELERATOR
PEDAL
ELECTRICAL
CONNECTOR
BOLT
TILT ACCELERATOR
PEDAL REARWARD
DISENGAGE THE
UPPER EDGE LIP
WORM
GEAR
SHAFT
1
2
3
Figure 5 – Accelerator Pedal Electrical Connector Slide Lock Style
ELECTRICAL
CONNECTOR
ELECTRICAL
CONNECTOR
ACCELERATOR
PEDAL
ACCELERATOR
PEDAL
SLIDE LOCK
OUT TO
RELEASE
SLIDE LOCK
IN TO
SECURE
Safety Recall V07 — Adjustable Brake Pedal Page 7
6. Install the spacer (band-clamp) onto the
pedal assembly worm gear shaft just above
the nut (Figures 7 and 8).
7. Using pliers, crimp the spacer completely
around the pedal assembly worm gear
shaft so that it will not come off. Crimp
must be tight enough to eliminate spacer
rotation and movement in order to prevent
any possible rattle noises (Figure 8).
NOTE: Hose pliers with 90-degree angled bend are recommended for
spacer installation. Needle nose locking pliers are recommended for
crimping the spacer tightly around the worm gear shaft.
Service Procedure [Continued]
Figure 8 – Worm Gear Shaft Spacer (Band Clamp) Installation
PLIERS
1 2
3 4
SPACER (BAND CLAMP)
SPACER PLIERS
WORM GEAR SHAFT NUT
SPACER PLIERS
NUT WORM GEAR SHAFT
SPACER
Figure 7 – Worm Gear Shaft
WORM
GEAR
SHAFT
NUT
Safety Recall V07 — Adjustable Brake Pedal Page 8
8. Position and install the clamp (stopblock)
to the brake pedal adjustment
track, left side of the brake pedal arm
(Figures 9 and 10).
NOTE: It will be necessary to
either lightly tap the clamp onto
the brake pedal adjustment track
using a small hammer or to have
previously spread the clamp open
very slightly to ease installation.
9. Fully install the clamp until the
positive stop ledge comes in contact
with the brake pedal adjustment
track. Use a wrench or similar tool
to positon and hold the clamp from
rotating while tightening the clamp
bolt to 10.5 N·m (93 in. lbs.) (Figure 10).
NOTE: Clamp must be squared and centered in the adjustment track.
Service Procedure [Continued]
Figure 9 – Clamp (Stop-Block)
Figure 10 – Clamp (Stop-Block) Installation to Brake Pedal Adjustment Track
CLAMP
(STOP-BLOCK)
BRAKE PEDAL
CLAMP
(STOP-BLOCK)
POSITIVE STOP LEDGE
HAMMER
CLAMP FULLY
INSTALLED
TORQUE
WRENCH
USE WRENCH
TO POSITION
CLAMP
CLAMP
BRAKE PEDAL
ADJUSTMENT
TRACK
BRAKE PEDAL
ADJUSTMENT TRACK
PEDAL
TRACK
BRAKE PEDAL
ADJUSTMENT
TRACK
1
2
3
Safety Recall V07 — Adjustable Brake Pedal Page 9
10. Tilt and install the accelerator pedal (Figure 11).
11. Install the bolt securing the accelerator pedal. Tighten the bolt to 8 N·m
(71 in. lbs.) (Figure 11).
CAUTION: Do not overtighten the accelerator pedal bolt. Use an accurate
torque wrench to tighten the bolt. It is possible to strip the pedal assembly
threads by overtightening the bolt.
12. Connect the accelerator pedal electrical connector (Figure 11).
13. Connect the negative battery cable(s). Tighten the negative battery cable
fastener to battery post to 7 N·m (62 in. lbs.).
14. Using the adjustable pedals switch, move the pedal assembly fully to each limit
of its travel, fully rearward and fully forward. This operation will automatically
program the pedal new travel limits (Figures 4, 5).
15. Proceed to Section C. Clear DTCs.
Service Procedure [Continued]
Figure 11 – Install Accelerator Pedal to Adjustable Pedal Assembly
ACCELERATOR
PEDAL
ELECTRICAL
CONNECTOR
BOLT
TILT ACCELERATOR
PEDAL FORWARD
ENGAGE THE
UPPER EDGE LIP
1
2
3
Safety Recall V07 — Adjustable Brake Pedal Page 10
C. Clear DTCs:
NOTE: The wiTECH scan tool must be used to perform this recall.
1. Open the hood. Install a battery charger and verify that the charging rate
provides 13.0 to 13.5 volts. Set the battery charger timer (if so equipped) to
continuous charge.
NOTE: Use an accurate stand-alone voltmeter. The battery charger volt
meter may not be sufficiently accurate. If voltage reading is too high,
apply an electrical load by activating the park or headlamps and/or HVAC
blower motor to lower the voltage.
2. Connect the wiTECH micro pod II to the vehicle data link connector.
3. Place the ignition in the “RUN” position.
4. Open the wiTECH 2.0 website.
5. Enter your “User id” and “Password” and your “Dealer Code”, then select
“Sign In” at the bottom of the screen. Click “Accept”.
6. From the “Vehicle Selection” screen, select the vehicle to be updated.
7. Select the “ALL DTCs” tab, select “Clear All DTCs”, click “Continue” and
then click “Close”.
8. Place the ignition in the “OFF” position and then remove the wiTECH micro
pod II device from the vehicle.
9. Remove the battery charger from the vehicle.
10. Close the vehicle hood.
Service Procedure [Continued]
Safety Recall V07 — Adjustable Brake Pedal Page 11
Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab. Claims paid
will be used by FCA to record recall service completions and provide dealer
payments.
Use one of the following labor operation numbers and time allowances:
Labor Operation Time
Number Allowance
Inspect Adjustable Pedal Assembly for 05-V0-71-81 0.2 hours
Spacer (band-clamp) and Clamp (stop-block)
Inspect Adjustable Pedal Assembly and 05-V0-71-82 0.3 hours
Install Spacer (band-clamp) and Clamp (stop-block)
Add the cost of the recall parts package plus applicable dealer allowance to your
claim. Use PN on the provided part package to submit the warranty claim.
NOTE: See the Warranty Administration Manual, Recall Claim Processing
Section, for complete recall claim processing instructions.
To view this notification on DealerCONNECT, select “Global Recall System” on
the Service tab, then click on the description of this notification.
All involved vehicle owners known to FCA are being notified of the service
requirement by first class mail. They are requested to schedule appointments for this
service with their dealers. A generic copy of the owner letter is attached.
Completion Reporting and Reimbursement
Dealer Notification
Owner Notification and Service Scheduling
Safety Recall V07 — Adjustable Brake Pedal Page 12
All involved vehicles have been entered into the DealerCONNECT Global Recall
System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete
vehicles. The owner’s name, address and phone number are listed if known.
Completed vehicles are removed from GRS within several days of repair claim
submission.
To use this system, click on the “Service” tab and then click on “Global Recall
System.” Your dealer’s VIN list for each recall displayed can be sorted by: those
vehicles that were unsold at recall launch, those with a phone number, city, zip
code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery.
Dealers should also use the VIN list to follow up with all owners to schedule
appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that
was obtained from the Department of Motor Vehicles of various states. Use of this information
is permitted for this recall only and is strictly prohibited from all other use.
If you have any questions or need assistance in completing this action, please
contact your Service and Parts District Manager.
Customer Services / Field Operations
FCA US LLC
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
Additional Information
This notice applies to your vehicle,
V07/NHTSA 19V-067
YOUR SCHEDULING OPTIONS
1. RECOMMENDED OPTION
Call your authorized Chrysler /
Dodge / Jeep® / RAM Dealership
2. Call the FCA Recall Assistance
Center at 1-800-853-1403. An
agent can confirm part availability
and help schedule an appointment
3. Visit recalls.mopar.com, scan the
QR code below, or download the
Mopar Owner’s Companion App.
Get access to recall notifications, locate
your nearest dealer, and more through
this website or Mopar Owner’s
Companion App. You will be asked to
provide your Vehicle Identification
Number (VIN) to protect and verify
your identity. The last eight characters
of your VIN are provided above.
DEALERSHIP INSTRUCTIONS
Please reference Safety Recall V07.
IMPORTANT SAFETY RECALL
Adjustable Brake Pedal
Dear [Name],
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
FCA has decided that a defect, which relates to motor vehicle safety, exists in certain [2019
Model Year (DT) RAM 1500 Pickup] vehicles equipped with adjustable pedals. This issue does
not affect vehicles equipped with non-adjustable pedals.
It is extremely important to take steps now to repair your vehicle to ensure the safety of you and
your passengers.
WHY DOES MY VEHICLE NEED REPAIRS?
The adjustable pedal assembly on your vehicle [1] may allow the brake pedal adjustment to over
travel. This could cause the brake pedal to become separated from the pedal assembly. If the
brake pedal separates from the adjustable pedal assembly, the driver may be unable to use
the brake pedal to apply the service brakes, which can cause a vehicle crash without prior
warning.
FCA US urges customers affected by this recall to refrain from using the adjustable pedal
feature until their vehicles are serviced. Further, FCA US reminds customers not to use
the adjustable pedal feature while driving, as stated in the owner’s manual.
HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE?
FCA will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer will
repair the adjustable pedal assembly. In addition, your dealer will require your vehicle for proper
check-in, preparation, and check-out during your visit. Your time is important to us; please be
aware that these steps may require more time. The estimated repair time is one hour. We
recommend that you schedule a service appointment to minimize your inconvenience. Please
bring this letter with you to your dealership.
TO SCHEDULE YOUR FREE REPAIR,
CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you
may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3]
Once we receive and verify the required documents, reimbursement will be sent to you within
60 days. If you have had previous repairs performed and/or already received reimbursement,
you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you
for your attention to this important matter.
Customer Assistance/Field Operations
FCA US LLC
[Model Year and Model]
VIN XXXXXXXXXXXXXXXXX
LOGO
VEHICLE PICTURE
QR Code
[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.
[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway
Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-
9153), or go to safercar.gov.
[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004,
Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.
Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.
Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371

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