| “This site contains affiliate links for which OEMDTC may be compensated” |
January 24, 2019 NHTSA CAMPAIGN NUMBER: 19V020000
Loose Ground Causing Power Steering Assist Loss
A loss of power steering could vary the steering effort required, possibly causing vehicle oversteer or understeer, increasing the risk of crash.
NHTSA Campaign Number: 19V020
Manufacturer Chrysler
(FCA US LLC)
Components STEERING
Potential Number of Units Affected 159,740
Summary
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The battery ground fastener on the driver-side front fender may have been improperly secured, possibly resulting in a loss of power steering assist.
Remedy
Chrysler has notified owners, and dealers will properly secure the ground fastener, free of charge. The recall began on February 11, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is V04.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
February 2019
Dealer Service Instructions for:
Safety Recall V04 / NHTSA 19V-TBD* Ground Cable
Remedy Available
| 2019 | (DT) | RAM 1500 Pickup |
NOTE: This recall applies only to the above vehicles built from October 31, 2017
through October 25, 2018 (MDH 103109 through 102506).
| IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process. |
Subject
The 12-Volt battery ground on about 159,710 of the above vehicles may have been built with a loose 12-Volt battery body ground cable fastener. This condition may cause an intermittent battery ground connection, and may result in an intermittent loss of power steering assist with inconsistent steering effort required by the driver. Inconsistent steering effort may contribute to oversteer and understeer conditions which can cause a vehicle crash without prior warning.
Repair
See service procedure below.
Service Procedure
- Place the vehicle in the “PARK” position and place the ignition in the “Off” position.
- Pull on the hood release lever and open the hood.
- Disconnect the 12-Volt negative cable at the battery post.
- Remove the 13mm hex head nut from the body ground cable and Powertrain Control Module ground strap stud located on the left side of the fender (Figure 1).
Figure 1 – Left Side of Engine Compartment
- Inspect the ground stud threads and nut for any carbon deposits, clean as necessary.
- Using a torque wrench tighten the nut to 20 N·m (14ft. lbs.) to achieve the required torque.
NOTE: If the nut is not able to achieve the required torque, the stud will need to be replaced, please contact the FCA STAR Center on how to proceed with the repair.
- Reconnect the 12v ground cable at the battery post and tighten to 5 N·m (45In. lbs.).
- Close hood and return the vehicle to the customer.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims paid will be used by FCA to record recall service completions and provide dealer payments.
Use the following labor operation number and time allowance:
| Labor Operation Number | Time Allowance | |
|---|---|---|
| Inspect and verify torque at G2A ground nut | 08-V0-41-82 | 0.2 hours |
NOTE: See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.
Dealer Notification
To view this notification on DealerCONNECT, select “Global Recall System” on the Service tab, then click on the description of this notification.
Owner Notification and Service Scheduling
All involved vehicle owners known to FCA are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is attached.
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner’s name, address and phone number are listed if known. To use this system, click on the “Service” tab and then click on “Global Recall Completed vehicles are removed from GRS within several days of repair claim submission.
System.” Your dealer’s VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use.
Additional Information
If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.
Customer Services / Field Operations
FCA US LLC
This notice applies to your vehicle,
[Model Year and Model] VIN XXXXXXXXXXXXXXXXX V04/NHTSA 19V-020
LOGO
VEHICLE PICTURE
YOUR SCHEDULING OPTIONS
- RECOMMENDED OPTION Call your authorized Chrysler / Dodge / Jeep / RAM Dealership
- Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can confirm part availability and help schedule an appointment
- Visit mopar.com, scan the QR code below, or download the Mopar Owner’s Companion App.
QR Code
Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. The last eight characters of your VIN are provided above.
DEALERSHIP INSTRUCTIONS
Please reference Safety Recall V04.
IMPORTANT SAFETY RECALL
Ground Cable
Dear [Name],
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
FCA has decided that a defect, which relates to motor vehicle safety, exists in certain [2019 RAM 1500 Pickup] vehicles.
It is extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers.
WHY DOES MY VEHICLE NEED REPAIRS?
The 12-Volt battery ground on your vehicle [1] may have been built with a loose 12-Volt battery body ground cable fastener. This condition may cause an intermittent battery ground connection, and may result in an intermittent loss of power steering assist with inconsistent steering effort required by the driver. Inconsistent steering effort may contribute to oversteer and understeer conditions which can cause a vehicle crash without prior warning.
HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE?
FCA will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer will inspect the suspect ground fastener, and torque the ground fastener. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit. Your time is important to us; please be aware that these steps may require more time. The estimated repair time is half an hour. We recommend that you schedule a service appointment to minimize your inconvenience. Please bring this letter with you to your dealership.
TO SCHEDULE YOUR FREE REPAIR, CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter.
Customer Assistance/Field Operations
FCA US LLC
Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371
[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.
[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-4249153), or go to safercar.gov.
[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.
Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.
1 Affected Product
Vehicle
| RAM | 1500 | 2019 |
8 Associated Documents
ISSUED Owner Notification Letter(Part 577)
RCONL-19V020-8166.pdf 515.278KB
Loading...
Reload document 
Open in new tab
Defect Notice 573 Report
RCLRPT-19V020-8175.PDF 214.193KB
Loading...
Remedy Instructions and TSB
RCRIT-19V020-3675.pdf 553.924KB
Loading...
Recall Acknowledgement
RCAK-19V020-3899.pdf 245.065KB
Loading...
Recall Quarterly Report #1, 2019-1
RCLQRT-19V020-4325.PDF 211.153KB
Loading...
Recall Quarterly Report #2, 2019-2
RCLQRT-19V020-1067.PDF 211.266KB
Loading...
ISSUED Renotification Notice
RCRN-19V020-5712.pdf 304.409KB
Loading...
Recall Quarterly Report #3, 2019-3
RCLQRT-19V020-2947.PDF 211.351KB
Loading...
Latest Recalls Documents
- PRECISION - Ships pre-calibrated to +/- 4% accuracy and ready to use. Include calibration certificate with traceable serial number.
- DURABLE - Reinforced ratchet gear head constructed from hardened, heat treated Chrome Vanadium alloy steel.
- LONG-LASTING - Rust & corrosion protection with our unique and newly invented Electro-Black finish treatment.
- PERFORMANCE - Features an easy-to-read, highlighted yellow print dual-range scale. Identify the markings even in low-light conditions.
- COMFORTABLE - Comes with a reversible ratchet head that drives in both directions and measure torque in a clockwise direction.
- Includes 1-pc. 3/8 in. drive torque wrench; Storage case; Product manual with torque conversion chart
- Wrench emits a click that can be heard and felt when the preset value is reached
- Permanently marked, high-contrast dual-range scale is easy to read, even in low light
- Reversible ratchet head drives in both directions and measures torque in clockwise direction
- Durable all-steel construction has no plastic parts to break or wear out
- High Precision and Quick Reading: 3/8 torque wrench has high contrast and dual range scale( 5-45 Ft-Lb/6.8-61 Nm),making it clear and easy to read. We have professional torque wrench production technology, and after 20000 tests, the calibration error range of the torque wrench is around 3%, making it an essential helper for you
- Safe and Reliable Operation: Equipped with a bidirectional drive ratchet head, torque can be measured clockwise or counterclockwise. When the set torque value is reached, a "click" sound will remind you to stop applying force to prevent damage to the item due to excessive torque
- Good Quality and Durable Material: Made of hardened chromium vanadium steel alloy (Cr-V). At the same time, the bottom buckle tail plug adopts a red anodizing process to improve the product's oxidation resistance during use and enhance surface wear resistance. 72 tooth ratchet head, made of chromium molybdenum steel.We use the quality materials which are resist corrosion and are durable
- Quick Torque Setting: Simple and fast torque setting, pull down the locking knob and hold it down to rotate to the torque you need. Release the hand and the locking knob will automatically rebound to lock the torque value. And the designer referred to the appearance of the flashlight handle and designed a non slip and labor-saving knurled handle, making it more comfortable and easy to hold when using
- Easy to Store and Widely Use: You will receive the 3/8-inch drive click torque wrench with a sturdy plastic shell storage box, which is very delicate and durable. Torque wrench is suitable nuts and bolts on various occasions, such as bike, motorcycle, car spark, and torque wrench is suitable for repairing cars and motorcycles, which are essential maintenance tools for car owners
- ±3% HIGH PRECISION AND COOL APPEARANCE: 1/2 inch drive torque wrench (10-170ft.-lb/13.6-230.5Nm)has a calibration error range of ±3%, high precision, and comes with a corresponding serial number, which is easy to trace the original data, and you can use it with confidence.Hairich torque wrench not only has superior quality but also has a superior appearance. The classic combination of black and red is fashionable and textured, allowing you to enjoy a visual feast during use.
- PREMIUM MATERIAL AND DURABLE: Experience the ultimate durability and antiskid with the torque wrench. The main body of Hairich torque wrench set is made of chrome vanadium steel alloy, which is more strong and more durable. The head of the inch-pound torque wrench adopts a ratchet design with a reversing device to improve work efficiency. The square knurled handle is made of aluminum titanium alloy, which is ergonomic and comfortable to hold for long-time use.
- DUAL SCALE AND QUICK SETTING: Laser Printed by dual-range（ft-lb and Nm). Our professional torque wrench is easy to read and provides direct unit conversion, When the set torque value is reached, the torque wrench will make an audible and felt click to remind you to stop applying force. Pull down the lock knob and hold it until the torque setting is completed. Release the hand, and the lock knob will automatically rebound back to lock the value.
- ERGONOMIC DESIGN AND POWERFUL: Every design of our industrial torque wrench conforms to ergonomic, easy to handle.72-tooth ratchet, 5° ratcheting arc head, a quick-release button for easy loading and unloading, and an aluminum non-slip handle for excellent grip and control. A recent research review that, 72-tooth ratchets are very professional tooth ratchets, you just only rotate 5 degrees to finish it. Not easy to slip and wear, can be used in small spaces, and is more durable and powerful.
- EASY OPERATION AND SAFETY: Thanks to its bidirectional drive ratchet head, our torque wrench can be measured both clockwise and counterclockwise. When the set torque value is reached, a "click" sound will remind you to stop applying force to prevent damage to the item due to excessive torque. Notice: At low Nm settings under 5 Nm the "click" sound can be too light to hear.
- Durable Ratchet Head: Made from Hardened treated Chrome Vanadium steel alloy (Cr-V) Corrosion-Retardant: Satin Finish. Made in Taiwan
- Easy Storage: A sturdy plastic storage case is included. Non-Slip Grip: Knurled handle
- Easy to Read: High Contrast & Dual Range Scale. Accurate: Pre-Calibrated to ± 4%
- Accessories included: 1/2" Drive 5" long Extension Bar
- Simple and Reliable: “Click” sound tells the preset torque value is reached. Stop applying force when you hear and feel it.
- Portability: durable case for portability or storage
- Added comfort: bi-material handle for comfort and grip
- Hassle free use: locking feature adjusts quick and easily for hassle free use
- Quick identification: scales stamped into housing showing inch and metric torque setting
- Meets or exceeds ASME specifications
- 🎯 GOYOJO Precision Promise - Experience unmatched accuracy with the GOYOJO Digital Torque Wrench. Engineered for precise results with ±2% clockwise and ±2.5% counter-clockwise accuracy, it embodies our commitment to excellence in every turn.
- 🔧 Versatility, the GOYOJO Way - Whether it's automotive, bike repairs, or home DIY, our torque wrench adapts to your needs. GOYOJO's dedication to versatile and multifunctional tools shines through, making it an indispensable part of your toolkit.
- 🔄 GOYOJO's Innovative Touch - Stay ahead with our innovative Peak and Trace modes. These unique features, a testament to GOYOJO's forward-thinking design, provide real-time feedback for on-the-go adjustments, setting us apart in the tool industry.
- ⚙️ Durability Meets Design - Crafted from superior carbon steel, the GOYOJO Digital Torque Wrench is a beacon of durability and user-friendly design. This product highlights our ethos: to combine longevity with ease of use for every customer.
- 🌙 Ergonomic Excellence by GOYOJO - Feel the difference with our ergonomically designed handle for comfortable, prolonged use. The large, backlit LCD display, a signature GOYOJO feature, ensures visibility in all working conditions, reflecting our focus on user-centric design.
- 3Pcs Torque Wrench Set: The calibration error range is around 3%, each torque wrench has a calibration certificate. The 3-in-1 torque wrench set can meet your different needs. Including 1/4 inch 20-240 in.lb, 3/8 inch 5-45 ft.lb, 1/2 inch 20-160 ft.lb.
- Safe and Reliable: When the 1/2 torque wrench reaches the preset torque value, it makes a clear "click" sound, accompanied by an obvious hand vibration that reminds you no longer to apply force, prevent damage caused. 72-tooth reversible ratchet head, it can be used both clockwise and counterclockwise directions.
- Quick Release Button: This 3/8 torque wrench has a quick release button with which accessories can easily be installed and removed, the accessories can grip and is not easy to fall down. It is more convenient to use. The torque wrench is made of CR-MO with a higher hardness.
- Easy to Set: First pull down the locking knob and hold it down and then start setting the desired torque value. Release the hand and the locking knob will automatically rebound to lock the torque value. If you do not use, please set the torque key to the minimal torque value.
- Widely Use: The torque wrenches can satisfy you in bicycle, motorcycle, car, truck and wheel screws, wheel nuts and in the device installation, electrical engineering, etc. We insist on bringing customers a good shopping experience.
- 🔧【𝐌𝐢𝐥𝐢𝐭𝐚𝐫𝐲-𝐠𝐫𝐚𝐝𝐞 𝐒𝐭𝐞𝐞𝐥】ETOOLAB torque wrench utilizes military-grade steel as its base material, coupled with professional surface rust protection methods tailored to usage habits. While ensuring user comfort, it enhances product strength, wear resistance, and rust resistance. offers a more comfortable experience and a longer lifespan!
- ⚙️【±𝟑% 𝐏𝐫𝐞𝐜𝐢𝐬𝐢𝐨𝐧 & 𝐒𝐢𝐦𝐩𝐥𝐞 𝐋𝐨𝐜𝐤𝐢𝐧𝐠 𝐑𝐢𝐧𝐠】Our torque wrench 3/8 drive meets the high precision standard of ±3% and comes with a traceable serial certificate. You can use it with confidence! Moreover, its graduation ring is tightly locked, with smaller incremental values, ensuring precise and consistent torque output even after multiple uses. This reduces the hassle of frequent adjustments. It is undoubtedly an excellent tool for your work!
- 👍【𝐄𝐚𝐬𝐲-𝐭𝐨-𝐑𝐞𝐚𝐝】The scale of this 3/8 drive torque wrench is laser-engraved, using a black background with white markings. dinamometrica de 3/8 ensures clear and easy readability of the scale, even in sunlight. With a dual-scale design, users can conveniently read torque values in two different units according to their preferences, without the need for conversion!
- 🔊【𝐋𝐨𝐮𝐝 𝐂𝐥𝐢𝐜𝐤 𝐒𝐨𝐮𝐧𝐝】This torque wrenches has been upgraded to have a louder "Click" sound. We conducted over 25,000 tests to ensure that each product produces a click sound volume of no less than 45dB when the torque value exceeds 34 lbf·ft. When you hear the distinct click sound, it indicates that the preset torque has been reached, signaling you to stop applying force. You no longer need to worry about damaging your mechanical components.
- 💯【𝐔𝐬𝐞𝐫-𝐅𝐫𝐢𝐞𝐧𝐝𝐥𝐲】Our torque wrench set features a 72-tooth dual-directional ratchet head, allowing for easy operation in both clockwise and counterclockwise directions. It is designed with an adjustable locking ring, making it effortless to adjust the preset torque value.
- 【3-in-1 Torque Wrench Set with Accessories】Matework torque wrench set includes 1/4-inch (10-220 lbf·in), 3/8-inch (10-45 lbf·ft), and 1/2-inch (10-160 lbf·ft) drive torque wrenches, along with 3 extension bars (4”, 5”, 6”), a 1/2 to 3/8 adapter, and a 3/8 universal joint. Perfect for a wide range of torque applications, from small bicycle repairs to heavy-duty automotive maintenance
- 【High Precision & Dual Scale】Each torque wrench features dual-range scales (FT.LB/N.M) for precise torque measurement, calibrated to ±3% accuracy. Comes with a calibration certificate to ensure reliability and compliance with ASME B107.300-2010 and ISO6789-2017 standards
- 【Durable & Ergonomic Design】Crafted from high-strength Cr-Mo steel and aluminum, these torque wrenches are built to last. The ergonomic non-slip handle ensures a comfortable grip, while the orange quick-release button and reversible ratchet head (72-tooth) make operation smooth and efficient
- 【Easy to Use & Safe Operation】Simply pull down the locking ring to set your desired torque value. When the preset torque is reached, a clear “click” sound and tactile vibration alert you to stop applying force, preventing over-tightening and damage to bolts or nuts
- 【Versatile & Portable】Ideal for bicycle, motorcycle, car, and truck maintenance, as well as industrial applications. The set comes in a sturdy blow-molded case for easy storage and portability, making it a perfect tool for both professionals and DIY enthusiasts
Last update on 2025-05-02 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
