Seat Back may not Stay Upright - 2016 Ram ProMaster

March 22, 2019 NHTSA CAMPAIGN NUMBER: 19V229000

Seat Back may not Stay Upright

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

 

NHTSA Campaign Number: 19V229

Manufacturer TransitWorks

Components SEATS

Potential Number of Units Affected 776

 

Summary

TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

 

Remedy

TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit. The recall began December 19, 2019. Owners may contact TransitWorks customer service at 1-440-759-5558.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


December 18, 2018

 

Dear Valued Partner,

As we are honored to be your partner in serving our industry, it is TransitWorks’ commitment to you to source, select and partner with suppliers that can provide the quality and safety that is equal to our brand.  To keep that commitment, long after the sale of a product, we continue to test, monitor and evaluate every component associated with our brand.  In maintaining that commitment to you, our partner, we must inform you of the following information related to a product purchase.

We were recently notified that Freedman Seating Company (FSC) has issued a recall on their GO-ES Foldaway Seat. The recalled products have a defect which may increase the risk of occupant injury in the event of a vehicle collision.

We have determined that GO-ES Foldaway seats supplied with your TransitWorks vehicle may be affected by this recall.  Please refer to the accompanying documents for the Vehicle Identification Number of the vehicle, a detailed description of the defect, how to determine whether your seat is affected, and information on obtaining any necessary repairs. Videos as well as these documents can also be found here: https://www.freedmanseating.com/instructions/go-es-foldaway

 

If you have any questions pertaining to this recall, please contact:

Freedman Seating Company
4545 W Augusta Blvd
Chicago, IL 60465

 

Customer Service Representatives
Phone: 800-443-4540
Terry Gogins:  [email protected]
Anthony Lee:  [email protected]
Anna Kurzawa: [email protected]


7 Affected Products

Vehicles

MAKE MODEL YEAR
FORD TRANSIT 2015-2019
FORD TRANSIT CONNECT 2018
RAM PROMASTER 2016

2 Associated Documents

Defect Notice 573 Report

RCLRPT-19V229-1064.PDF 215.662KB

Download (PDF, 211KB)


Manufacturer Notices(to Dealers,etc)

RCMN-19V229-6532.pdf 545.293KB

Download (PDF, 533KB)


Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V229&docType=RCL


 

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