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Home » Recalls » Seat Back may not Stay Upright – 2016-2018 Ram ProMaster

Recalls

Seat Back may not Stay Upright – 2016-2018 Ram ProMaster

oemdtc May 3, 2019 No Comments

March 1, 2019 NHTSA CAMPAIGN NUMBER: 19V332000

Seat Back may not Stay Upright

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

 

NHTSA Campaign Number: 19V332

Manufacturer Prime-Time Specialty Vehicles

Components SEATS

Potential Number of Units Affected 90

 

Summary

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

 

Remedy

Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


GO-ES Foldaway Seat Inspection

 

  • Check shipping date under seat.  Seats shipped July 2018 and after do not need any repair.
  • Index Pin inspection.  Is pin bent?  No = Pass
    • Pin is located opposite of recliner handle as shown below.

 

  • Seatback lock inspection.  All checks must pass for the seat to be considered locked.
    • Video showing inspection: https://www.freedmanseating.com/instructions/go-es-foldaway
  1. Rotate seatback to in-use position. Does it take significant effort to rotate?   No = Pass
  2. Set seatback between the in-use and stowed positions and release handle. Slowly move seatback to in-use position.
    1. Does recliner make an audible click noise indicating it is locked? Yes = Pass
    2. Does recliner handle rotate all the way down in one motion? Yes = Pass
  3. Apply forward and backward pressure to seatback. Does seatback remain locked? Yes = Pass
  4. Set seatback to in-use position. See video.
    1. While applying forward pressure to back of the seat, lift release handle just enough to disengage seatback. Do not manually lift handle all the way.  The position of disengagement is somewhere between the handle’s locked and fully unlocked position.
    2. Release handle and move seatback back and forth near the in-use position.
      1. Does it sound/feel like the mechanism is ratcheting? No = Pass
      2. Does it take significant effort to rotate seatback? No = Pass

 

If all inspections pass, seat does not need any repair.

If any of the inspections fail, perform repair per detailed instructions using service kit (FSC Part Number: 44200).

 

Instructions and related documents can be found here:

https://www.freedmanseating.com/instructions/go-es-foldaway

 

Customer Service Contact Information:

Email: [email protected]

Email Subject Must Contain:  GO-ES Foldaway Seat Recall Seat Recall Form must be complete and attached

Terry Gogins
Customer Service Department
773-524-2440 EXT 233
Anthony Lee
Customer Service Department
773-524-2440 EXT 311

 

 


6 Affected Products

Vehicles

MAKE MODEL YEAR
FORD TRANSIT 2016-2018
RAM PROMASTER 2016-2018

 

 


6 Associated Documents

Recall Quarterly Report #1, 2018-4

RCLQRT-19V332-8404.PDF 211.119KB

RCLQRT-19V332-8404

Remedy Instructions and TSB

RCRIT-19V332-1449.pdf 155.626KB

RCRIT-19V332-1449

Miscellaneous Document- 573 Defect Information Report

RMISC-19V332-3292.pdf 221.617KB

RMISC-19V332-3292

Recall Acknowledgement

RCAK-19V332-1677.pdf 245.585KB

RCAK-19V332-1677

Non-Compliance Notice 573 Report

RCLRPT-19V332-1042.PDF 218.742KB

RCLRPT-19V332-1042

Manufacturer Notices(to Dealers,etc)

RCMN-19V332-7160.pdf 1018.011KB

RCMN-19V332-7160

Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V332&docType=RCL

 


 

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Last update on 2022-06-23 / Affiliate links / Images from Amazon Product Advertising API

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