Safety Recall V44 / NHTSA 19V-347 Tailgate Latch – 2015-2018 Ram Trucks

May 9, 2019 NHTSA CAMPAIGN NUMBER: 19V347000

Tailgate May Open Unexpectedly

If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

 

NHTSA Campaign Number: 19V347

Manufacturer Chrysler (FCA US LLC)

Components LATCHES/LOCKS/LINKAGES

Potential Number of Units Affected 410,351

 

Summary

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot truck bed and a power locking tailgate. Chrysler is also recalling all 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 that are equipped with a power locking tailgate. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

 

Remedy

Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US’s number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall

 


Revision 2 September 2019

Dealer Service Instructions for:

Safety Recall V44 / NHTSA 19V-347 Tailgate Latch

NOTE: Added 2013 and 2014 Model Years to involved vehicles.

 

Remedy Available

2013 – 2018 (D2) RAM 3500 Pickup
2013 – 2018 (DJ) RAM 2500 Pickup
2013 – 2018 (DS) RAM 1500 Pickup
2013 – 2018 (DX) RAM Truck (Mexico)

 

NOTE: This recall applies only to the above 2018 vehicles built until March 31, 2018 (MDH 033100)

NOTE:  Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.

IMPORTANT:  Some of the involved vehicles may be in dealer used vehicle inventory.  Dealers should complete this recall service on these vehicles before retail delivery. Dealers should also perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.

 

Subject

The tailgate latch on about 693,128 of the above additional vehicles may have been built with a tailgate actuator limiter tab within the power lock actuator control assembly that may fracture allowing the lock rod control bracket to over-travel which may pull the lock rods and release the tailgate latches, potentially resulting in the tailgate inadvertently falling open at any time. An unintended opening of the tailgate while driving may result in a loss of unrestrained cargo from the truck bed. Lost cargo may create a road hazard to operators and occupants of other vehicles, and can cause such vehicles to crash without prior warning.

 

Repair

Install a tailgate actuator stop block that will limit the pivot arm from over traveling and pulling on the locking/unlocking rods.

 

Parts Information

Description Part Number
Stop Block (MSQ 5) 68448027AA

 

Parts Return

No parts return required for this campaign.

 

Special Tools

No special tools are required to perform this service procedure.

 

Service Procedure

  1. Open the tailgate.
  1. If equipped with a tailgate liner, remove the screws and remove the tailgate liner.
  2. Remove the fasteners that secure the tailgate cover to the inside of the tailgate and remove the cover (Figure 1).

Figure 1 – Tailgate CoverFigure 1 – Tailgate Cover

 

  1. Grasp the lock actuator solenoid boot to expose the actuator slider (Figure 2).

Figure 2 – Actuator Solenoid BootFigure 2 – Actuator Solenoid Boot

 

  1. Insert the actuator stop block onto the solenoid slider (Figure 3).

Figure 3 – Actuator Stop Block InstallationFigure 3 – Actuator Stop Block Installation

 

  1. Reinstall the actuator solenoid boot.

 

NOTE: Lock actuator boot must be fully seated onto solenoid collar. Use an inspection mirror to visually verify the backside of the boot is fully seated.

 

  1. For vehicles without a tailgate liner, install the cover onto the tailgate and install the bolts.
  1. Tighten the fasteners using the sequence shown to five N·m (44 In. lbs.) (Figure 4).

Figure 4 – Fastener Tightening SequenceFigure 4 – Fastener Tightening Sequence

 

  1. On vehicles with a tailgate liner, position the tailgate cover onto the inside of the tailgate.
  1. Install the liner onto the tailgate.
  1. Tighten the fasteners securely.
  1. Close the tailgate and return the vehicle to the customer.

 

 


12 Affected Products

Vehicles

MAKE MODEL YEAR
RAM 1500 2015-2018
RAM 2500 2015-2018
RAM 3500 2015-2018

 


14 Associated Documents

ISSUED Owner Notification Letter(Part 577)

RCONL-19V347-4155.pdf 516.818KB

RCONL-19V347-4155

 


Manufacturer Notices(to Dealers,etc) – 05/10/2019 New Safety Recall Advanced Communication – V44

RCMN-19V347-6135.pdf 101.752KB

RCMN-19V347-6135

 


Remedy Instructions and TSB

RCRIT-19V347-9373.pdf 1099.79KB

RCRIT-19V347-9373

 


Defect Notice 573 Report

RCLRPT-19V347-3238.PDF 215.999KB

RCLRPT-19V347-3238

 


Recall Acknowledgement

RCAK-19V347-6585.pdf 245.382KB

RCAK-19V347-6585

 


Remedy Instructions and TSB

RCRIT-19V347-0200.pdf 1099.644KB

RCRIT-19V347-0200

 


Recall Quarterly Report #2, 2019-3

RCLQRT-19V347-5400.PDF 211.273KB

RCLQRT-19V347-5400

 


Remedy Instructions and TSB

RCRIT-19V347-6614.pdf 1100.002KB

RCRIT-19V347-6614

 


Recall Quarterly Report #1, 2019-2

RCLQRT-19V347-5003.PDF 211.145KB

RCLQRT-19V347-5003

 


Recall 573 Report-Amendment 1

RCLRPT-19V347-4741.PDF 215.599KB

RCLRPT-19V347-4741

 


Chronology

RMISC-19V347-7699.pdf 332.358KB

RMISC-19V347-7699

 


Recall Quarterly Report #3, 2019-4

RCLQRT-19V347-8154.PDF 211.371KB

RCLQRT-19V347-8154

 


ISSUED Renotification Notice

RCRN-19V347-4054.pdf 135.41KB

RCRN-19V347-4054

 


ISSUED Owner Notification Letter(Part 577)

RCONL-19V347-6588.pdf 516.348KB

RCONL-19V347-6588

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V347&docType=RCL

 


 

Bestseller No. 1
Tailgate Handle Latch and Bezel Trim with Rod Clips | for 1999-2007 Chevy Silverado GMC Sierra 1500 2500 3500 | Replaces# 15997911, 15228539, 15228541, 15228540
  • 【OEM FIT】Over time the factory rear latch handle fails and can be annoying to fix. Our handle have undergone a rigorous testing to ensure proper operating parameters to factory specification, exactly OEM design to replace your defective latch door handle
  • 【PREMIUM QUALITY】Long life-span matters, that is why our tail gate handle and tailgate handle bezel is crafted from custom-made reinforced plastic and surface-treated to create anticaustic textured surface to severe weather conditions and years of handling
  • 【FITS】1999-2006 Chevy Silverado 1500, 2001-2006 Silverado 1500HD 2500HD 3500, 1999-2004 Silverado 2500, 2007 Silverado 1500 1500HD 2500HD 3500 Classic | 1999-2006 GMC Sierra 1500, 01-06 Sierra 1500HD 2500HD 3500, 99-04 Sierra 2500, 07 Sierra 1500 1500HD 2500HD 3500 Classic
  • 【REPLACE OE NUMBER】15997911, 15228539, 15228541, 15228540, GM1915105, GM1916102, 15188001, 77488. The tail gate latch handle have endurance pull validation tests to guarantee long-term dependability and increased rigidity
  • 【24-MONTH WARRANTY】If the rear tailgate door handle fails, cracks, stops working or any other problems, you can contact us through amazon message to apply the service of carefree REPLACEMENT or REFUND
Bestseller No. 2
Gledewen Tailgate Handle Liftgate Latch Handle with Keyhole | for 2007-2013 Toyota Tundra | Replaces# 69090-0C040, 690900C040, 81213
  • 【OEM FIT】Over time the factory rear latch handle fails and can be annoying to fix. This handle has undergone a rigorous testing to ensure proper operating parameters to factory specification. All mounting ports and sockets on the liftgate handle are identical to your factory part, exactly OEM design to replace your defective latch door handle
  • 【PREMIUM QUALITY】Long life-span matters, that is why our tail gate handle is crafted from reinforce ABS plastic and surface-treated to create durable surface to severe weather conditions and years of handling
  • 【FITS】2007 2008 2009 2010 2011 2012 2013 Toyota Tundra. Features improved mechanism and key lock hole, means you will get a fairly reliable tailgate latch handle to fix the common tail gate latch issue on your Toyota Tundra
  • 【REPLACE OE NUMBER】69090-0C040, 690900C040, 81213, TO1915113. Since this rear gate handle is a direct replacement for your factory switch, installation only takes a matter of minutes
  • 【12-MONTH WARRANTY】If the exterior tailgate door handle fails, cracks, stops working or any other problems, you can rely on our service of carefree REPLACEMENT or REFUND
Bestseller No. 3
Left Right Tailgate Latch Lever for 1999-2007 Chevy/Chevrolet Silverado 1500 2500 3500 &HD series, Avalanche 1500 2500 3500 &GMC Sierra 1500 2500 3500 &Cadillac Escalade Ext, Replace 15921948 15921949
  • 【COMPATIBLE WITH】Left & Right Pair Tailgate Latch Lever Replaces 15921948, 15921949, Rear Gate Lock Latch Is 100% Rigorously Tested Before Shipping. Check The Part Number To Confirm The Compatibility Before Purchase.
  • 【COMPATIBLE WITH CHEVY VEHICLES】Left/Right Tailgate Latch Lever Compatible With 2002-2006 Chevy Avalanche 1500 2500 & 1999-2006 Chevy Silverado 1500 & 2007 Chevy Silverado 1500 Classic & 2001-2006 Chevy Silverado 1500 HD & 2007 Chevy Silverado 1500 HD Classic & 1999-2004 Chevy Silverado 2500 & 2001-2006 Chevy Silverado 2500 HD & 2007 Chevy Silverado 2500 HD Classic & 2001-2006 Chevy Silverado 3500 & 2007 Chevy Silverado 3500 Classic.
  • 【COMPATIBLE WITH GMC & CADILLAC & HUMMER VEHICLES】Left/Right Tailgate Latch Lever Compatible With 1999-2006 GMC Sierra 1500 & 2007 GMC Sierra 1500 Classic & 2001-2006 GMC Sierra 1500 HD & 2007 GMC Sierra 1500 HD Classic & 1999-2004 GMC Sierra 2500 & 2001-2006 GMC Sierra 2500 HD & 2007 GMC Sierra 2500 HD Classic & 2001-2006 GMC Sierra 3500 & 2007 GMC Sierra 3500 Classic & 2002-2006 Cadillac Escalade Ext & 2005-2007 Hummer H2.
  • 【EXCELLENT FUNCTION】High Quality Materials, Left & Right Pair Tailgate Latch Lever With Striker Bolt Must Take 100% Inspected And Tested Multiple Times Before The Shipment, The Product Is Constructed Of Premium Material For Long Lasting Durability And Reliability. Direct Replacement, Easy Installation.
  • 【CUSTOMER SERVICE】If For Any Reason At All, You'Re Not 100% Satisfied With The Rear TailGate Latch, Simply Return It For A Full Refund In 30 Days.
Bestseller No. 4
Set of 2 Left & Right Tailgate Latch Lever with Striker Bolts Rear Gate Lock Latch Compatible with 1999-2007 Chevy Silverado Avalanche GMC Sierra Replaces 15921948 15921949
  • Direct Replacement - This rear latch is manufactured to the OE specification to provide factory-fresh appearance and direct-fit, it restore the ease of opening and closing your vehicle's tailgate.
  • Trustworthy Quality - This part is engineered with high-quality plastic rod clips and latch mechanism to ensure exceptional performance and long-lasting durability. All of the replacement lock latches undergo strict quality control not just before shipping but throughout the production process.
  • Ensure Fit - Replacement for 1999-2006 Chevy Silverado 1500, 1999-2004 Silverado 2500, 2001-2006 Silverado 3500 1500HD 2500HD, 02-06 Avalanche 1500 2500 | 1999-2006 GMC Sierra 1500, 99-04 Sierra 2500, 01-06 Sierra 3500 1500HD 2500HD | 2002-2006 Cadillac Escalade EXT & more, please input your make, model and trim level into the Amazon Garage to make sure this part fits your exact vehicle.
  • Replaces Part # - 15921948, 15921949, 15107685,15107686, it is a direct replacement for the factory liftgate actuator of your vehicle. Perfect fit for your vehicle.
  • 1 Year Warranty - This back trunk latch comes with 1 year warranty, every component is guaranteed to remain in good operating condition while you own it. If the latch ever fails or any other problems, simply contact us for free replacement or refund. Save hundreds off of dealer prices and take advantage of our products and services.
Bestseller No. 5
Dorman 80592 Tailgate Handle Compatible with Select Chevrolet / GMC / Hummer Models, Black
  • Direct replacement - this tailgate handle matches the fit and function of the original handle on specific vehicles.
  • Durable construction - this part is made of quality materials for a long service life.
  • Saves money - this tailgate handle delivers original equipment quality at a competitive price.
  • Quality assured - this tailgate handle has undergone testing to assure proper fit and durability over a long service life.
  • Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool.
Bestseller No. 6
Tailgate Handle Latch with Keyhole - Replaces 690900C010, TO1915110, 690900C-030C0, 80866 - Compatible with Toyota Tundra 2000, 2001, 2002, 2003, 2004, 2005, 2006 - Liftgate Latch Trim with Clips
  • Replacement Tailgate Handle Latch With Keyhole & Clips - allows you to open the tailgate, it can be annoying on a busy day carrying lots of stuff and upon reaching the handle on your truck to open it, bam! Nothing happens. This replacement kit will fix the common tailgate handle issue on your Tundra and also has the key lock hole for locking your tail gate.
  • Compatible Replacement for Toyota Tundra - 2000 - 2006 Tundra | Over time the factory tailgate handle and latch breaks and can be annoying to fix. With this quality and affordable replacement from AA Ignition, not only will you have a brand new replacement but it will save you time and money for the same function and quality of the factory tailgate handle.
  • Replaces Part# 690900C010, TO1915110, 690900C-030C0, 80866 - commonly found on popular Tundra models including years 00, 01, 02, 03, 04, 05, 06. Designed specially for the Tundra making installation a breeze with no special tools required.
  • OEM Fit, Quality, Finish - All mounting ports and sockets on the tailgate handle are identical to your factory part. Save hundreds of dollars off of dealer prices by purchasing this part. While this is not a genuine OEM part it is a direct replacement and it will fit and work on your truck like the factory part.
  • Lifetime Warranty - This replacement tailgate latch handle comes complete with a lifetime warranty. If the part ever fail on your 2000-2006 Tundra simply contact us for a replacement. Save time and money by replacing the part yourself.
Bestseller No. 7
Tailgate Latch with Mount Bolt - Left & Right Latch Lever Compatible with 1999-2007 Chevy Silverado, Avalanche, GMC Sierra, Cadillac Escalade - Replace 15921948, 15921949 - Rear Gate Lock Latch
  • LEFT & RIGHT TAILGATE LATCH - Also known as tailgate latch lever, responsible for opening and closing your truck's tailgate. If the tailgate of your vehicle will not stay closed, or it must be slammed hard to close, or it gets stuck and will not open, you may need to replace the tailgate latch.
  • FIT THE FOLLOWING VEHICLE - Tailgate latch compatible with 1999-2006 Chevy Silverado 1500, 2500, 3500, 1500 HD, 2500 HD | 1999-2006 GMC Sierra 1500, 2500, 3500, 1500 HD, 2500 HD | 2002-2006 Chevy Avalanche 1500, 2500 | 2002-2006 Cadillac Escalade EXT.
  • REPLACE PART # - Tailgate latch replace GM 15921948, 15921949, replace ABPA parts link GM1911101. Commonly found on Chevy Silverado 1500, 2500, 3500, Avalanche 1500, 2500, GMC Sierra 1500, 2500, 3500, Cadillac Escalade EXT, model year 99, 00, 01, 02, 03, 04, 05, 06, 07.
  • OEM DESIGN & DIRECT FIT - Quality materials & advanced technology used, meets or exceeds OEM standards. Even though this is not a genuine GM or ACDelco tailgate latch, but it works even better and lasts longer. Save yourself times and money by replacing tailgate latch yourself.
  • WHAT YOU'LL GET - 1 Set of Tailgate Latch & 12 Months Warranty. If you have any problem with our tailgate latch, feel free to contact us, we will sort things out together.
Bestseller No. 8
Tailgate Handle Replacement Fits for 2004 2005 2006 2007 2008 2009 2010 2011 2012 Chevy Colorado GMC Canyon Isuzu i-290 i-370 i-280 Rear Tailgate Latch , Textured Black, # GM1915118, 25801998
  • OEM Fit Exactly : Rear tailgate handle is specifically designed to look and function the same as the original liftgate rear latch, you can replace your defective door handles easily with direct OE factory tail gate handle
  • COMPATIBILITY - Exterior tailgate handle fits for 2004 2005 2006 2007 2008 2009 2010 2011 2012 Chevrolet Colorado GMC Canyon 2007 2008 Isuzu i-290 i-370 2006 Isuzu i-280 i-350
  • ✮Replace OE Number - GM1915118, 80584, 97319416 15847173, 25801998, exactly OEM design to replace your defective rear tailgare latch door handle
  • ✮Premium Quality & Easy Installation : Direct OE Factory outside tailgate handles replacement part for easy installation and perfect fit. The door handle is manufactured to the highest production standards, perfectly compatible with 04 05 06 07 08 09 10 11 12 Chevy Colorado GMC Canyon
  • ✮Package Included:1*Exterior Rear tailgate handle. Please check your car model to confirm it can fit exactly and feel free to contact us if you have any issues on this liftgate handle
Bestseller No. 9
Gledewen Tailgate Handle Liftgate Latch Handle with Keyhole | for 2000-2006 Toyota Tundra | Replaces# 69090-0C010 69090-0C030-C0
  • 【OEM FIT】Over time the factory rear latch handle fails and can be annoying to fix. This handle has undergone a rigorous testing to ensure proper operating parameters to factory specification. All mounting ports and sockets on the liftgate handle are identical to your factory part, exactly OEM design to replace your defective latch door handle
  • 【PREMIUM QUALITY】Long life-span matters, that is why our tail gate handle is crafted from reinforce ABS plastic and surface-treated to create durable surface to severe weather conditions and years of handling
  • 【FITS】2000 2001 2002 2003 2004 2005 2006 Toyota Tundra. Features improved mechanism and key lock hole, means you will get a fairly reliable tailgate latch handle to fix the common tail gate latch issue on your Toyota Tundra
  • 【REPLACE OE NUMBER】69090-0C010, 690900C010, 69090-0C030-C0, 690900C030C0. Since this rear gate handle is a direct replacement for your factory switch, installation only takes a matter of minutes
  • 【12-MONTH WARRANTY】If the exterior tailgate door handle fails, cracks, stops working or any other problems, you can rely on our service of carefree REPLACEMENT or REFUND
Bestseller No. 10
Gledewen Tailgate Handle Liftgate Latch Handle with Rear Camera Hole | for 2007-2013 Toyota Tundra | Replaces# 69090-0C051, 690900C051, 81214
  • 【OEM FIT】Over time the factory rear latch handle fails and can be annoying to fix. This handle has undergone a rigorous testing to ensure proper operating parameters to factory specification. All mounting ports and sockets on the liftgate handle are identical to your factory part, exactly OEM design to replace your defective latch door handle
  • 【PREMIUM QUALITY】Long life-span matters, that is why our tail gate handle is crafted from reinforce ABS plastic and surface-treated to create durable surface to severe weather conditions and years of handling
  • 【FITS】MODELS WITH REAR CAMERA | 2007 2008 2009 2010 2011 2012 2013 Toyota Tundra. Features improved mechanism and rear camera hole, means you will get a fairly reliable tailgate latch handle to fix the common tail gate latch issue on your Toyota Tundra
  • 【REPLACE OE NUMBER】69090-0C051, 690900C051, 81214, TO1915119. Since this rear gate handle is a direct replacement for your factory switch, installation only takes a matter of minutes
  • 【12-MONTH WARRANTY】If the exterior tailgate door handle fails, cracks, stops working or any other problems, you can rely on our service of carefree REPLACEMENT or REFUND

Last update on 2023-01-22 / Affiliate links / Images from Amazon Product Advertising API

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