Safety Recall V44 / NHTSA 19V-347 Tailgate Latch – 2015-2018 Ram Trucks

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May 9, 2019 NHTSA CAMPAIGN NUMBER: 19V347000

Tailgate May Open Unexpectedly

If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

 

NHTSA Campaign Number: 19V347

Manufacturer Chrysler (FCA US LLC)

Components LATCHES/LOCKS/LINKAGES

Potential Number of Units Affected 410,351

 

Summary

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot truck bed and a power locking tailgate. Chrysler is also recalling all 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 that are equipped with a power locking tailgate. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

 

Remedy

Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US’s number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall

 


Revision 2 September 2019

Dealer Service Instructions for:

Safety Recall V44 / NHTSA 19V-347 Tailgate Latch

NOTE: Added 2013 and 2014 Model Years to involved vehicles.

 

Remedy Available

2013 – 2018 (D2) RAM 3500 Pickup
2013 – 2018 (DJ) RAM 2500 Pickup
2013 – 2018 (DS) RAM 1500 Pickup
2013 – 2018 (DX) RAM Truck (Mexico)

 

NOTE: This recall applies only to the above 2018 vehicles built until March 31, 2018 (MDH 033100)

NOTE:  Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.

IMPORTANT:  Some of the involved vehicles may be in dealer used vehicle inventory.  Dealers should complete this recall service on these vehicles before retail delivery. Dealers should also perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.

 

Subject

The tailgate latch on about 693,128 of the above additional vehicles may have been built with a tailgate actuator limiter tab within the power lock actuator control assembly that may fracture allowing the lock rod control bracket to over-travel which may pull the lock rods and release the tailgate latches, potentially resulting in the tailgate inadvertently falling open at any time. An unintended opening of the tailgate while driving may result in a loss of unrestrained cargo from the truck bed. Lost cargo may create a road hazard to operators and occupants of other vehicles, and can cause such vehicles to crash without prior warning.

 

Repair

Install a tailgate actuator stop block that will limit the pivot arm from over traveling and pulling on the locking/unlocking rods.

 

Parts Information

Description Part Number
Stop Block (MSQ 5) 68448027AA

 

Parts Return

No parts return required for this campaign.

 

Special Tools

No special tools are required to perform this service procedure.

 

Service Procedure

  1. Open the tailgate.
  1. If equipped with a tailgate liner, remove the screws and remove the tailgate liner.
  2. Remove the fasteners that secure the tailgate cover to the inside of the tailgate and remove the cover (Figure 1).

Figure 1 – Tailgate CoverFigure 1 – Tailgate Cover

 

  1. Grasp the lock actuator solenoid boot to expose the actuator slider (Figure 2).

Figure 2 – Actuator Solenoid BootFigure 2 – Actuator Solenoid Boot

 

  1. Insert the actuator stop block onto the solenoid slider (Figure 3).

Figure 3 – Actuator Stop Block InstallationFigure 3 – Actuator Stop Block Installation

 

  1. Reinstall the actuator solenoid boot.

 

NOTE: Lock actuator boot must be fully seated onto solenoid collar. Use an inspection mirror to visually verify the backside of the boot is fully seated.

 

  1. For vehicles without a tailgate liner, install the cover onto the tailgate and install the bolts.
  1. Tighten the fasteners using the sequence shown to five N·m (44 In. lbs.) (Figure 4).

Figure 4 – Fastener Tightening SequenceFigure 4 – Fastener Tightening Sequence

 

  1. On vehicles with a tailgate liner, position the tailgate cover onto the inside of the tailgate.
  1. Install the liner onto the tailgate.
  1. Tighten the fasteners securely.
  1. Close the tailgate and return the vehicle to the customer.


12 Affected Products

Vehicles

MAKE MODEL YEAR
RAM 1500 2015-2018
RAM 2500 2015-2018
RAM 3500 2015-2018

 


14 Associated Documents

ISSUED Owner Notification Letter(Part 577)

RCONL-19V347-4155.pdf 516.818KB

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Manufacturer Notices(to Dealers,etc) – 05/10/2019 New Safety Recall Advanced Communication – V44

RCMN-19V347-6135.pdf 101.752KB

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Remedy Instructions and TSB

RCRIT-19V347-9373.pdf 1099.79KB

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Defect Notice 573 Report

RCLRPT-19V347-3238.PDF 215.999KB

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Recall Acknowledgement

RCAK-19V347-6585.pdf 245.382KB

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Remedy Instructions and TSB

RCRIT-19V347-0200.pdf 1099.644KB

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Recall Quarterly Report #2, 2019-3

RCLQRT-19V347-5400.PDF 211.273KB

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Remedy Instructions and TSB

RCRIT-19V347-6614.pdf 1100.002KB

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Recall Quarterly Report #1, 2019-2

RCLQRT-19V347-5003.PDF 211.145KB

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Recall 573 Report-Amendment 1

RCLRPT-19V347-4741.PDF 215.599KB

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Chronology

RMISC-19V347-7699.pdf 332.358KB

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Recall Quarterly Report #3, 2019-4

RCLQRT-19V347-8154.PDF 211.371KB

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ISSUED Renotification Notice

RCRN-19V347-4054.pdf 135.41KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-19V347-6588.pdf 516.348KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V347&docType=RCL

 


 

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