Safety Recall V67 / NHTSA 19V-448 Incorrect Spare Tire – 2019 Ram 1500

June 13, 2019 NHTSA CAMPAIGN NUMBER: 19V448000

Spare Tire may not match Spare Tire Information

The driver, referencing the tire placard label, may incorrectly inflate the spare tire, increasing the risk of a crash.

 

NHTSA Campaign Number: 19V448

Manufacturer Chrysler (FCA US LLC)

Components TIRES

Potential Number of Units Affected 27

 

Summary

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. The spare tire provided may differ in size and required inflation pressure from the information on the tire placard label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, “Tire Selection and Rims.”

 

Remedy

Chrysler has notified owners, and dealers will replace the incorrect size spare tire with the correct size spare tire, free of charge. The recall began June 27, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is V67.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall

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Revised June 2019

Dealer Service Instructions for:

Safety Recall V67 / NHTSA 19V-448 Incorrect Spare Tire

NOTE: Updated Mopar Tire Works phone number in the parts information section.

 

Remedy Available

 

NOTE:  Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.

IMPORTANT:  Some of the involved vehicles may be in dealer new vehicle inventory.  Federal law requires you to complete this recall service on these vehicles before retail delivery.  Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service.  Involved vehicles can be determined by using the VIP inquiry process.

 

Subject

The spare tire on about 32 of the above vehicles may be equipped with a spare tire different than the spare tire size and cold inflation pressure designated on the tire placard label which does not meet the placard requirements of Federal Motor Vehicle Safety Standard (“FMVSS”) 110.

 

Repair

Remove and replace the spare tire with the correct tire size.

 

Parts Information

If tire replacement is required, call Mopar Tire Works at 888-403-8473 or go to DealerCONNECT / Parts Tab / Tire Order Entry and then follow the screen prompts.  Have the following information available: 

• Dealer Code 

• Vehicle Model and Model Year 

• Tire Make, Model and Size

 

Parts Return

No parts return required for this campaign.

 

Special Tools

No special tools are required to perform this service procedure.

 

Service Procedure

A.  Inspect for correct spare tire

1. Open the driver’s door and obtain the “Spare” tire size number on the label (Figure 1).

Figure 1 – Tire and Loading Information Label

 

2. Raise the vehicle and compare the spare tire size to the tire size on the label (Figure 2).

Figure 2 – Tire Size

 

• If the spare tire and the label tire size numbers match, no additional service is needed, lower the vehicle and return it to the customer.

• If the spare tire and the label tire size do NOT match, proceed to section Replace spare tire procedure.

 

B.  Spare tire replacement procedure 

1. Remove the plastic access cover located on the side of the front passenger’s seat. To remove the cover, pull the front part of the cover (closest to the front of the seat) toward you to release a locking tab. Once the front of the cover is loose, slide the cover toward the front of the seat until it is free from the seat frame, then remove cover (Figure 3).

Figure 3 – Access Cover

 

2. To remove the jack and tools, turn the wing bolt counterclockwise then remove the wing bolt and slide the assembly out from under the seat (Figure 4).

Figure 4 – Wing Bolt Removal

 

3. Release the tool bag straps from the jack and remove tools from bag (Figure 5).

Figure 5 – Tools

 

4. Assemble the tools for lowering/raising the spare tire (Figure 6).

Figure 6 – Assembled Tool

 

5. Using a trim stick remove the access cover near the top right side of the rear bumper (Figure 7).

Figure 7 – Access Cover Figure 8 – Spare Tire Removal

 

6. Insert the tool into the cone-end of the receiving end and turn counterclockwise to lower the spare tire, then remove tire from the winch (Figure 8).

Figure 8 – Spare Tire Removal

 

7. Disconnect the winch cable from the tire and remove the tire from the vehicle wheel, remove the tire and install the NEW tire onto the wheel, balance and set tire pressure to what’s indicated on the tire placard label (Figure 9).

Figure 9 – Spare Tire Winch Release

 

NOTE: Dealer are required to drill a half inch hole into the side-wall of  the removed tire, and dispose it in accordance to their state rules and  regulations.

 

8. Align the NEW spare tire to the underbody and insert the winch cable end into the center of the wheel (Figure 9).

9. Turn the winch in the clockwise direction until the tire is fully retracted into the spare tire area (Figure 8).

10. Reinstall the access cover (Figure 7).

11. Disassemble the winch tool and place them into the storage bag.

12. Strap the storage bag unto the jack and insert the assembly under the passenger seat, making sure to align the jack end to the wing bolt (Figure 4).

13. Align the plastic side cover to the seat and install the cover (Figure 3).

 

DANGER: After using the jack and tools, always reinstall them in the original carrier and location. While driving you may experience abrupt stopping, rapid acceleration or sharp turns. A loose jack, tools, bracket or other objects in the vehicle may move around with force, resulting in serious injury.

 

14. Return the vehicle to the customer.

 

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1 Affected Product

Vehicle

 

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11 Associated Documents

ISSUED Owner Notification Letter(Part 577)

RCONL-19V448-2387.pdf 515.764KB

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Manufacturer Notices(to Dealers,etc) – 06/14/2019 New Safety Recall Advanced Communication – V67

RCMN-19V448-8728.pdf 98.543KB

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Remedy Instructions and TSB

RCRIT-19V448-2598.pdf 1531.646KB

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Recall Acknowledgement

RCAK-19V448-6399.pdf 244.006KB

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Remedy Instructions and TSB

RCRIT-19V448-4280.pdf 1036.804KB

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Non-Compliance Notice 573 Report

RCLRPT-19V448-6674.PDF 214.075KB

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Recall Quarterly Report #1, 2019-2

RCLQRT-19V448-5853.PDF 211.132KB

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Recall Quarterly Report #3, 2019-4

RCLQRT-19V448-6237.PDF 211.315KB

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ISSUED Renotification Notice

RCRN-19V448-9890.pdf 136.41KB

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Recall Quarterly Report #2, 2019-3

RCLQRT-19V448-3907.PDF 211.23KB

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Recall Quarterly Report #4, 2020-1

RCLQRT-19V448-7313.PDF 211.42KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V448&docType=RCL

 

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Last update on 2022-05-16 / Affiliate links / Images from Amazon Product Advertising API