Safety Recall V73 – Occupant Restraint Controller – 2019 Jeep Renegade

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June 11, 2019 NHTSA CAMPAIGN NUMBER: 19V438000

Incorrect ORC Calibration

The miscalibrated ORC may incorrectly deploy the air bags during a frontal crash, increasing the risk of injury.

 

NHTSA Campaign Number: 19V438

Manufacturer Chrysler (FCA US LLC)

Components AIR BAGS

Potential Number of Units Affected 745

 

Summary

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Renegade vehicles equipped with the Upland trim package. The Occupant Restraint Controller (ORC) may have been incorrectly calibrated.

 

Remedy

Chrysler will notify owners, and dealers will replace the ORC. The recall began September 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is V73.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall

 


Revised (2) October 2019

Dealer Service Instructions for:

Safety Recall V73 / NHTSA 19V-438 Occupant Restraint Controller

 

NOTE: Revised Repair statement and Service Procedure.  Revised LOP’s.  Revised Floor Plan Reimbursement section.

 

Remedy Available

2019 (BV) Jeep Renegade

 

NOTE:  Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.

IMPORTANT:  Some of the involved vehicles may be in dealer new vehicle inventory.  Federal law requires you to complete this recall service on these vehicles before retail delivery.  Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service.  Involved vehicles can be determined by using the VIP inquiry process.

 

Subject

On about 745 of the above vehicles equipped with the Upland trim package and an Occupant Restraint Controller (ORC) calibrated to non-Upland trim package that are involved in a frontal collision with a longitudinal delta-V below 16 MPH sufficient to trigger low-output air bag deployment (stage 1 only) may experience a high-output air bag deployment (stage 1 and stage 2).  High-output air bag deployment in low speed vehicle crashes that would otherwise call for low-output air bag deployment in the suspect vehicles may increase the risk of injury to front seat vehicle occupants during a crash.

 

Repair

Perform a “Restore Vehicle Configuration” routine and inspect the ORC module software part number. If the last 4 digits of current ECU software part number IS 0709 or higher, perform sections A through C of the service procedure. If the last 4 digits of the current ECU part number IS NOT 0709 or higher, perform sections A through G of the service procedure.

 

Parts Information

Description Part Number
ORC 68485388AA

 

Parts Return

No parts return required for this campaign.

 

Special Tools

The following special tools are required to perform this repair:

➢ NPN wiTECH micro pod II
➢ NPN Laptop Computer
➢ NPN wiTECH Software

 

Service Procedure

A. Obtain vehicle PIN 

  1. From the home page of DealerCONNECT select the “Service” tab
  1. From the “Repair Information” section select “Key Code”.
  1. Enter the VIN, the reason code and password, agree to terms and select search.
  1. The PIN will be displayed, record this number for later use.
  1. Continue with section Restore Vehicle Configuration.

 

B. Restore Vehicle Configuration. 

  1. Connect the wiTECH micro pod II to the vehicle data link connector.
  1. Place the ignition in the “RUN” position.
  1. Open the wiTECH 2.0 website.
  1. Enter your “User id” and “Password” and your “Dealer Code”, then select “Sign In” at the bottom of the screen.  Click “Accept”.
  1. From the “Vehicle Selection” screen, select the vehicle to be updated.
  1. From the “Action Items” screen, select the “Topology” tab.
  1. From the “Topology” screen, click on the “BCM” icon.
  1. From the “BCM” screen, select the “ Functions” tab.
  1. Perform the “Restore Vehicle Configuration” routine and follow the screen prompts. If the routine fails, perform a second time.
  1. Select the “Topology” icon, go to “Action Items” screen then select “All DTCs” tab, “Clear All DTCs” and then select “Close”.

 

NOTE: Verify the odometer units are displaying miles. This can be corrected in the radio under the Settings menu, then select Units and toggle between US and Metric.

 

  1. Continue with section Inspect the ORC software level.

  

C. Inspect the ORC software level 

  1. From the “Action Items” screen, select the “Topology” tab.
  1. From the “Topology” screen, click on the ORC icon.
  1. From the ORC” screen, select the “Flash” tab, then compare the “Current Electronic Control Unit (ECU) Part Number” with the “New ECU Part Number” listed.
    • If the last 4 digits of the current ECU part number are NOT equal to or higher than “0709”, proceed to section Replace the ORC.
    • If the last 4 digits of the current ECU part number are equal to or higher than “0709”, proceed to step 4.
  1. Turn the ignition to the “OFF” position and then remove the wiTECH micro pod II device from the vehicle.
  1. Remove the battery charger from the vehicle and then close the hood.
  1. Return the vehicle to the customer.

 

D. Replace the ORC

WARNING: To avoid serious or fatal injury on vehicles equipped with side curtain airbags, disable the Supplemental Restraint System (SRS) before attempting any Occupant Restraint Controller (ORC) diagnosis or service. The ORC may contain a rollover sensor, which enables the system to deploy the side SRS components in the event of a vehicle rollover event. If an ORC containing a rollover sensor is accidentally rolled during service while still connected to battery power, the side SRS components will deploy. Disconnect and isolate the battery negative (ground) cable, then wait two minutes for the system capacitor to discharge before performing further diagnosis or service. This is the only sure way to disable the SRS. Failure to take the proper precautions could result in accidental airbag deployment.  

 

WARNING: To avoid serious or fatal injury on vehicles equipped with airbags, disable the Supplemental Restraint System (SRS) before attempting any steering wheel, steering column, airbags, airbag curtains, knee blocker, seat belt tensioner, impact sensor or instrument panel component diagnosis or service. Disconnect the Intelligent Battery Sensor (IBS)/negative battery cable assembly from the negative battery post, then wait two minutes for the system capacitor to discharge before performing further diagnosis or service. This is the only sure way to disable the SRS. Failure to take the proper precautions could result in accidental airbag deployment.  

 

WARNING: To avoid serious or fatal injury, never strike or drop the Occupant Restraint Controller (ORC), as it can damage the impact sensor or affect its calibration. The ORC contains the impact sensor, which enables the system to deploy the SRS components. If an ORC is accidentally dropped during service, the module must be scrapped and replaced with a new unit. Failure to observe this warning could result in accidental, incomplete, or improper SRS component deployment.  

 

NOTE: This Electronic Control Unit (ECU) is being replaced with a new unit, a diagnostic scan tool MUST be used to align the PROXI configuration data into the new ECU. Follow the routine outlined in the diagnostic scan tool for PROXI Configuration Alignment under Body Control Module (BCM) Miscellaneous Functions menu. 

 

  1. Disconnect and isolate the negative battery cable. If equipped with an Intelligent Battery Sensor (IBS), disconnect the IBS connector first before disconnecting the negative battery cable. Wait two minutes for the system capacitor to discharge before further service.
  1. Using a trim tool, remove the right and left front side panels from the center floor console (Figure1).
  1. Disconnect the body harness retainer from the stud on the right side of the ORC and position the wire harness to the side.
  1. Position the carpet down on both sides to gain access to the ORC.
  1. Remove and save the top cover from the ORC (Figure 2).
  1. Remove and save the three nuts that secure the ORC to the weld studs on the floor panel center tunnel (Figure 3).
  1. Lift the ORC off of the weld studs and rotate the ORC to gain access to the wire harness connectors from the driver’s side (Figure 4).
  1. Disconnect the wire harness connectors from the rearwardfacing end of the ORC. To disconnect the wire harness connector from the ORC, depress the release tab and lift the lever arm on the connector (Figure 4).
  1. Remove and DISCARD the ORC.
  1. Connect both wire harness connectors to the rearward-facing end of the NEW Be certain that the latch on each connector is fully engaged.
  1. Carefully position the NEW ORC onto the weld studs on the top of the floor panel center tunnel. When the ORC is correctly positioned, the bottom of the housing will fit flush with the top of the floor panel center tunnel and the orientation arrow on the label on top of the housing will be pointed forward in the vehicle.
  1. Beginning with the right front nut, install and finger tighten the three nuts that secure the ORC to the weld studs on the top of the floor panel center tunnel.

 

NOTE: Assure the ORC is positioned even with full contact to the center tunnel prior to tightening the nuts.

 

  1. Tighten the nuts to 71 in. lbs. (8 N·m).
  1. Install the top cover to the ORC module.
  1. Clip the body harness retainer to the stud.
  1. Install the front side panels to the center floor console.
  1. For vehicles equipped with a keyed ignition switch, turn the ignition switch to the “ON” position and exit the vehicle then continue with Step 19.
  1. For vehicles equipped with keyless ignition node, check to be certain that nobody is in the vehicle and connect the IBS connector, if equipped, then connect the battery negative cable(s). Turn the ignition switch to the “ON” position then continue with Step 20.
  1. Check to be certain that nobody is in the vehicle and connect the IBS connector, if equipped, then connect the battery negative cable(s).
  1. Continue to section Reprogram the ORC.

 

E. Reprogram the ORC

NOTE: The wiTECH scan tool must be used to perform this recall.  This procedure must be performed with the latest software release level.  If the reprogramming flash for the ORC is aborted or interrupted, repeat the procedure. The ORC must be at the latest calibration level after completing this recall.

 

NOTE: The wiTECH scan tool must be used to perform this recall.  The wiTECH software is required to be at the latest release level before performing this procedure.  

 

  1. Open the hood. Install a battery charger and verify that the charging rate provides 13.2 to 13.5 volts.  Do not allow the charger to time out during the flash process.  Set the battery charger timer (if so equipped) to continuous charge.

 

NOTE:  Use an accurate stand-alone voltmeter.  The battery charger volt meter may not be sufficiently accurate.  Voltages outside of the specified range will cause an unsuccessful flash.  If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage.

 

  1. Connect the wiTECH micro pod II to the vehicle data link connector.
  1. Place the ignition in the “RUN” position.
  1. Open the wiTECH 2.0 website.
  1. Enter your “User id” and “Password” and your “Dealer Code”, then select “Sign In” at the bottom of the screen.  Click “Accept”.
  1. From the “Vehicle Selection” screen, select the vehicle to be updated.
  1. From the “Action Items” screen, select the “Topology” tab.
  1. From the “Topology” screen, click on the ORC icon.
  1. From the ORC” screen, select the “Flash” tab.
  2. Select the NEW ECU part number where the last 4 digits are equal to or higher than “0709”.
  1. From the flash ECU agreement page, agree to terms by checking the box.
  1. Select “Flash ECU” then follow the wiTECH screen instructions to complete the flash.
  1. Once the flash is complete, select the “View DTCs” tab.
  1. Select “Clear All DTCs” and then select “Close”.
  1. Continue to section Perform PROXI Alignment Procedure.

 

F. Perform PROXI Alignment Procedure

  1. From the “Topology” screen, click on the “BCM” icon.
  1. From the “BCM” screen, select the “Misc Functions” tab.
  1. Perform the “PROXI alignment procedure” routine and follow the screen prompts. 
  1. Perform the “PROXI alignment procedure” routine for the second time and follow the screen prompts to verify that All Control Units are correctly configured.
  1. Select the “Topology” icon, go to “Action Items” screen then select “All DTCs” tab, “Clear All DTCs” and then select “Close”.
  1. Continue to section Perform Longitudinal & Lateral Sensor Calibration

 

G. Perform Longitudinal & Lateral Sensor Calibration

  1. From the “Topology” screen, click on the ABS icon.
  1. From the ABS” screen, select the “Misc Functions” tab.
  1. Perform the “Longitudinal & Lateral Sensor Calibration” routine and follow the screen prompts. If the routine Fails, perform a second time.
  1. Select the “Topology” icon, go to “Action Items” screen then select “All DTCs” tab, “Clear All DTCs” and then select “Close”.
  1. Turn the ignition to the “OFF” position and then remove the wiTECH micro pod II device from the vehicle.
  1. Remove the battery charger from the vehicle and then close the hood.
  1. Return the vehicle to the customer.

 



1 Affected Product

Vehicle

MAKE MODEL YEAR
JEEP RENEGADE 2019

 


20 Associated Documents

Defect Notice 573 Report

RCLRPT-19V438-8715.PDF 213.874KB

RCLRPT-19V438-8715

 


Recall Acknowledgement

RCAK-19V438-4897.pdf 244.18KB

RCAK-19V438-4897

 


Manufacturer Notices(to Dealers,etc) – 06/12/2019 New Safety Recall Advanced Communication – V73

RCMN-19V438-3086.pdf 98.098KB

RCMN-19V438-3086

 


Manufacturer Notices(to Dealers,etc) – 06/18/2019 New Safety Recall Advanced Communication – V73 FCA

RCMN-19V438-5540.pdf 102.47KB

RCMN-19V438-5540

 


Manufacturer Notices(to Dealers, etc.) New Safety Recall Advanced Communication – V73. Notice of safety recall on certain 2019 Model Year Jeep® Renegade vehicles. VINs identified as being involved in this campaign are currently live and searchable. The remedy for this condition is not currently available. Stop sale is in effect. Vehicles are eligible for reimbursement allowance through the Recall Floor plan Reimbursement Policy (RFPRP), which can be requested upon a recall claim submission. Dealers will be notified of the remedy launch estimated to occur in the 3rd Quarter of 2019.

RCMN-19V438-0399.pdf 406KB

RCMN-19V438-0399

 


Remedy Instructions and TSB

RCRIT-19V438-5387.pdf 1454.518KB

RCRIT-19V438-5387

 


ISSUED Owner Notification Letter(Part 577)

RCONL-19V438-6125.pdf 516.985KB

RCONL-19V438-6125

 


ISSUED Renotification Notice

RCRN-19V438-0370.pdf 135.901KB

RCRN-19V438-0370

 


Recall 573 Report-Amendment 2

RCLRPT-19V438-9833.PDF 213.904KB

RCLRPT-19V438-9833

 


Recall 573 Report-Amendment 1

RCLRPT-19V438-3909.PDF 213.868KB

RCLRPT-19V438-3909

 


Recall Quarterly Report #2, 2019-4

RCLQRT-19V438-6594.PDF 211.236KB

RCLQRT-19V438-6594

 


Manufacturer Notices(to Dealers,etc) – OCTOBER 2019 SAFETY RECALL V73 OCCUPANT RESTRAINT CONTROLLER DEALER INSTRUCTIONS REMOVED FROM DEALERCONNECT

RCMN-19V438-3282.pdf 92.812KB

RCMN-19V438-3282

 


Manufacturer Notices(to Dealers,etc) – OCTOBER 2019 SAFETY RECALL V73 OCCUPANT RESTRAINT CONTROLLER RECALL REIMBURSEMENT AND PARTS ORDERING INFO

RCMN-19V438-4363.pdf 116.501KB

RCMN-19V438-4363

 


Remedy Instructions and TSB

RCRIT-19V438-4821.pdf 1510.632KB

RCRIT-19V438-4821

 


Manufacturer Notices(to Dealers,etc) – 10/02/2019 Revised: New Safety Recall Advanced Communication – V73

RCMN-19V438-6356.pdf 102.287KB

RCMN-19V438-6356

 


Recall Quarterly Report #1, 2019-3

RCLQRT-19V438-7049.PDF 211.125KB

RCLQRT-19V438-7049

 


ISSUED Interim Owner Notification Letter(Part 577)

RIONL-19V438-9582.pdf 304.191KB

RIONL-19V438-9582

 


Remedy Instructions and TSB

RCRIT-19V438-1558.pdf 1423.325KB

RCRIT-19V438-1558

 


ISSUED Owner Notification Letter(Part 577)

RCONL-19V438-3745.pdf 584.702KB

RCONL-19V438-3745

 


Recall Quarterly Report #3, 2020-1

RCLQRT-19V438-3230.PDF 211.319KB

RCLQRT-19V438-3230

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V438&docType=RCL

 


 

Reprogramming

Chrysler J2534 Application Overview

 

DRB III Emulator

Flash Availability - J2534/Pass Thru Device

Vehicle to Diagnostic Tool Reference Chart

 

Chrysler Recommended J2534 Devices

For Chrysler recommended J2534 device, see below table.

J2534 Device Firmware Version
CTC Vehicle Box * 1.9
UCAN 2 1.0
Blue Streak -2534 Global Programmer 2.10
Actia I+ME Passthru 2.07

* Chrysler recommends the CTC Vehicle Box Device for Chrysler SCI ECU reprogramming. SCI reprogramming is used on most PCMs and TCMs prior to the introduction of CAN bus vehicles which began in 2004 (Durango).

 

Compatible J2534 Devices

Safety Recall V73 - Occupant Restraint Controller - 2019 Jeep Renegade | small light CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
Safety Recall V73 - Occupant Restraint Controller - 2019 Jeep Renegade | small light CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
Safety Recall V73 - Occupant Restraint Controller - 2019 Jeep Renegade | small light CarDAQ-Plus
Safety Recall V73 - Occupant Restraint Controller - 2019 Jeep Renegade | small light CarDAQ-M
Safety Recall V73 - Occupant Restraint Controller - 2019 Jeep Renegade | small light VSI J2534 ECU Reprogrammer
Safety Recall V73 - Occupant Restraint Controller - 2019 Jeep Renegade | small light

Bosch Automotive Tools MTECH2 Mastertech II J2534 VCI with Wired/Wireless Capability for OEM Reprogramming and Diagnostics on GM, Ford, FCA, Nissan/Infiniti, Honda/Acura, and Toyota/Lexus Vehicles

Safety Recall V73 - Occupant Restraint Controller - 2019 Jeep Renegade | small light

RAP2 OEM J2534 Remote Reprogramming Tool

Safety Recall V73 - Occupant Restraint Controller - 2019 Jeep Renegade | small light

BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI

Safety Recall V73 - Occupant Restraint Controller - 2019 Jeep Renegade | small light

Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909

Safety Recall V73 - Occupant Restraint Controller - 2019 Jeep Renegade | small light

GODIAG J2534

 


Click on the link below to:

Download J2534 Application

(Install the wiTECH 2.0 J2534 Application on your computer)

Download the Setup Utility

(Configure your microPod/MDP device)

Launch wiTECH 2.0

(Once subscription and users are assigned to a tool please follow this link to access wiTECH)

https://www.mopartsp.com/support

 


Chrysler J2534 Manual

wiTECH Software

www.techauthority.com

 


 

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