Equipment Safety Recall VA4 / NHTSA 19E-062 Passenger Airbag Module – Mopar

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September 12, 2019 NHTSA CAMPAIGN NUMBER: 19E062000

Airbag Modules Did Not Complete Testing

A passenger airbag module that has not completed developmental testing may not perform as designed when deployed in a vehicle crash, increasing the risk of an injury.


NHTSA Campaign Number: 19E062

Manufacturer Chrysler (FCA US LLC)

Components AIR BAGS

Potential Number of Units Affected 26



Chrysler (FCA US LLC) is recalling certain Mopar replacement passenger airbag modules, part number 68335088AA. The airbag modules did not complete developmental testing.



FCA US will notify owners, and dealers will replace the suspect passenger airbag modules with passenger airbag modules that have completed validation testing, free of charge. The recall began September 27, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA’s number for this recall is VA4.



Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to


Check if your Vehicle has a Recall


September 2019

Dealer Service Instructions for:

Equipment Safety Recall  VA4 / NHTSA 19E-062
Passenger Airbag Module



FCA US has decided that a defect, which relates to motor vehicle safety, exists in certain Passenger Airbags (PABs).  Some PABs, part number 68335088AA, intended for 2019 Model Year (LD) Dodge Charger vehicles, were shipped to dealers prior to development testing completion. Suspect PABs without developmental testing completed may not perform as expected when commanded to deploy in a vehicle crash.  A PAB that does not perform as expected may increase the risk of injury to a front seat passenger when commanded to deploy in a vehicle crash.



Replace suspect PAB with the correct PAB.


Parts Information

Replacement airbags can only be ordered through

Please provide the VIN, Mileage, Dealer Code, and Serial Number of removed airbag. The Supply Chain team will order the replacement airbag.


Parts Return

No parts return required for this campaign.

Dispose of all non-deployed airbags in a manner consistent with state, local, and federal regulations. Refer to the Hazardous Substance Control System for proper disposal.


Special Tools

The following special tools are required to perform this repair:

  • NPN
wiTECH micro pod II
  • NPN
Laptop Computer
  • NPN
wiTECH Software


Service Procedure

A.  Replace Passenger Airbag Module 

WARNING: To avoid serious or fatal injury on vehicles equipped with airbags, disable the Supplemental Restraint System (SRS) before attempting any steering wheel, steering column, airbag, seat belt tensioner, impact sensor or instrument panel component diagnosis or service. Disconnect and isolate the battery negative (ground) cable, then wait two minutes for the system capacitor to discharge before performing further diagnosis or service. This is the only sure way to disable the SRS. 

Failure to take the proper precautions could result in accidental airbag deployment. At no time should any source of electricity be permitted near the inflator on the back of a non-deployed airbag or seat belt tensioner. 

When carrying a non-deployed airbag, the trim cover or airbag cushion side of the unit should be pointed away from the body to minimize injury in the event of an accidental deployment.

  1. Disconnect IBS sensor, if equipped, then isolate the battery negative cable then remove the two Airbag Module fuses from the Power Distribution Center (PDC), see the PDC cover for the fuse locations. Wait two minutes for the system capacitor to discharge before further service (Figure 1).

WARNING: Wait two minutes for the airbag system reserve capacitor to discharge before beginning any airbag system or component service. Failure to do so may result in accidental airbag deployment,  personal injury or death. 

  1. Use the following steps to remove the glove box from the instrument panel.

a. Remove the right side instrument panel end cap.

b. Remove right side sill plate (Figure 2).

c. Remove the three pushpins that secure the instrument panel silencer to the instrument panel (Figure 2).

d. Disconnect the harness  connector(s) and remove the right side instrument panel silencer (Figure 2).

e. Open the glove box door.

f. Remove the two side screws from the glove box compartment (Figure 3).

g. Remove the six screws from the glove box compartment (Figure 3).

h. Disconnect the wiring harness connectors and remove the glove box compartment.

  1. Disconnect all of the electrical connectors from the Body Control Module (BCM) receptacles.
  1. Remove and save the two fasteners at the bottom of the BCM (Figure 4).
  1. Loosen the top fastener. This fastener only has to be loosened to allow removal of the BCM. It does not need to be completely removed in order to remove the module (Figure 4).
  1. Pull the module away from the side bulk head and down and remove and save the module.
  1. Disconnect the electrical connector from the HVAC module, located on the air inlet housing (Figure 5).

NOTE: It is not necessary to fully remove the two front HVAC module retaining screws. The front HVAC module retaining tabs are slotted to aid in module service.

  1. Release the wire harness connectors from the bracket (Figure 5).
  1. Loosen the two screws that secure the front of the HVAC module to the air inlet housing (Figure 5).
  1. Remove the one screw that secures the rear of the HVAC module to the air inlet housing (Figure 5).
  1. Slide the HVAC module rearward to disengage the module from the two front retaining screws and remove the module.
  1. Reach through the instrument panel glove box opening to access and disconnect the two instrument panel electrical connectors from the two Passenger Airbag (PAB) initiators (Figure 6).
  1. Reach through the instrument panel glove box opening to access and remove and save the two screws that secure the PAB lower bracket to the instrument panel structural support (Figure 6).
  1. Remove and save the four screws that secure the two upper PAB mounting brackets to the U-nuts on each side of the PAB retainer or chute on the underside of the instrument panel cover (Figure 6).
  1. Remove the PAB module from the instrument panel cover.

WARNING: To avoid personal injury or death, the passenger airbag door must never be painted. Replacement passenger airbag units are serviced with doors in the original colors. Paint may change the way in which the material of the airbag door responds to an airbag deployment. Failure to observe this warning could result in occupant injuries upon airbag deployment. 

WARNING: To avoid personal injury or death, use extreme care to prevent any foreign material from entering the passenger airbag, or becoming entrapped between the passenger airbag cushion and the passenger airbag door. Failure to observe this warning could result in occupant injuries upon airbag deployment. 

  1. Carefully position the NEW PAB module into the PAB retainer receptacle.
  1. Install and tighten the four screws that secure the PAB upper mounting brackets to the U-nuts on the retainer. Tighten the screws to 27 in. lbs. (3 N·m).
  1. Reach through the instrument panel glove box opening to install and tighten the two screws that secure the PAB lower bracket to the instrument panel structural support. Tighten the screws to 106 in. lbs. (12 N·m).
  1. Reach through the instrument panel glove box opening to access and connect the two instrument panel wire harness connectors to the two PAB initiators, one at each side of the PAB inflator canister. Be certain the connectors are each fully engaged and locked.
  1. Position the HVAC module to the air inlet housing and engage the module to the two front retaining screws.
  1. Loosely install the screw that secures the rear of the HVAC module to the air inlet housing.
  1. Tighten all the screws that secure the HVAC module to the air inlet housing to 2 N·m (17 in. lbs.).
  1. Connect the wire harness connector to the HVAC module.
  1. Secure the wire harness connectors to the bracket.
  1. Slide the BCM into position so that the top mounting tab on the BCM is properly aligned to the mounting weld stud and the lower mounting tabs slide into their respective mounting weld studs.
  1. Install the two lower fasteners, and tighten securely.
  1. Tighten the upper fastener securely.
  1. Connect the electrical connectors to the BCM receptacles.
  1. Connect the electrical connectors to the glove box.
  1. Install the glove box into the instrument panel. Tighten all eight fasteners securely.
  1. Connect the electrical connectors to the instrument panel silencer.
  1. Secure the instrument panel silencer to the instrument panel.
  1. Install the right side sill plate.
  1. Install the right side instrument panel end cap.
  1. Do not connect the battery negative cable at this time. Continue with Section B. Supplemental Restraint System (SRS) Verification Test.


B.  Supplemental Restraint System (SRS) Verification Test 

NOTE: During the following test, the negative battery cable remains disconnected and isolated during steps 1 and 2 of the Supplemental Restraint System (SRS) Verification Test. 

NOTE: The wiTECH scan tool must be used to perform this recall.  The wiTECH software is required to be at the latest release level before performing this procedure.

  1. Connect the wiTECH micro pod II to the vehicle data link connector located under the steering column.
  1. For vehicles equipped with a keyed ignition switch, turn the ignition switch to the “ON” position and exit the vehicle then continue with Step 4.
  1. For vehicles equipped with keyless ignition node, check to be certain that nobody is in the vehicle connect the IBS connector then connect the battery negative cable(s) and turn the ignition switch to the “ON” position then continue with Step 5.
  1. Check to be certain that nobody is in the vehicle, connect the IBS connector then connect the battery negative cable(s).
  1. Install the airbag module fuses, if applicable.
  1. Open the wiTECH Diagnostic application.
  1. Starting at the “Select Tool” screen, select the row/tool for the wiPOD device you are using, then select “Next”.
  1. Enter your “User id” and “Password”, then select “Finish”.

NOTE: If wiTECH is unable to identify the connected vehicle, click on the Launch DRB III button and use the DRB III Emulator tool.

  1. Clear all DTC’s in all modules using either the wiTECH or the DRB III mode.

NOTE: Any active Diagnostic Trouble Codes (DTC’s) may require an additional key cycle from “ON” to “OFF” to change DTC status from “active” to “stored”. 

  1. Turn the ignition switch to the “OFF” position for about 15 seconds, and then back to the “ON” position. Observe the airbag indicator in the instrument cluster.
  • The airbag indicator in the instrument cluster should illuminate for six to eight seconds, and then go out. This indicates that the SRS is functioning normally and that the repairs are complete. Turn the ignition to the “OFF” position.
  • If the airbag indicator fails to light or the light and stays ON, there is still an active SRS fault or malfunction. Refer to the appropriate diagnostic information to diagnose the problem.
  1. Close the hood and remove the wiTECH micro pod II.
  1. Return the vehicle to the customer.


Completion Reporting and Reimbursement

Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab.   Claims paid will be used by FCA to record recall service completions and provide dealer payments.

Use the following labor operation number and time allowance:

Labor Operation
Replace Passenger Airbag Module 08-VA-41-82 0.8 hours


NOTE:  See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.


Dealer Notification

To view this notification on DealerCONNECT, select “Global Recall System” on the Service tab, then click on the description of this notification.


Owner Notification and Service Scheduling

All involved vehicle owners known to FCA are being notified of the service requirement by first class mail.  They are requested to schedule appointments for this service with their dealers.  A generic copy of the owner letter is attached.


Vehicle Lists, Global Recall System, VIP and Dealer Follow Up

All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.

GRS provides involved dealers with an updated VIN list of their incomplete vehicles.  The owner’s name, address and phone number are listed if known.  Completed vehicles are removed from GRS within several days of repair claim submission.

To use this system, click on the “Service” tab and then click on “Global Recall System.”  Your dealer’s VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.

Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair.

Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states.  Use of this information is permitted for this recall only and is strictly prohibited from all other use.


Additional Information

If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.

Customer Services / Field Operations


VA4/NHTSA 19E-062




  1. RECOMMENDED OPTION Call your authorized Chrysler / Dodge / Jeep® / RAM Dealership 
  1. Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can confirm part availability and help schedule an appointment 
  1. Visit or download the Mopar Owner’s Companion App.


Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity.



Please reference Safety Recall VA4.


Passenger Airbag Module


Dear [Name],

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. 

FCA has decided that a defect, which relates to motor vehicle safety, exists in certain Mopar Passenger Airbag modules.

It is extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers.



FCA records indicate that you may have purchased a Passenger Airbag (PAB) for your vehicle [1].  Some PABs, part number 68335088AA, were shipped to dealers prior to development testing completion. Suspect PABs without developmental testing completed may not perform as expected when commanded to deploy in a vehicle crash.  A PAB that does not perform as expected may increase the risk of injury to a front seat passenger when commanded to deploy in a vehicle crash.



FCA will repair your PAB [2] free of charge (parts and labor).  To do this, your dealer will replace suspect PABs with the correct PABs.  We recommend that you schedule a service appointment to minimize your inconvenience.  The estimated repair time is two hours. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit, which may require more time. Please bring this letter with you to your dealership.





If you have already experienced this specific condition and have paid to have it repaired, you may visit to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days.  If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed.

We apologize for any inconvenience, but are sincerely concerned about your safety.  Thank you for your attention to this important matter.


Customer Assistance/Field Operations


Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371

[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.

[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC  20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-4249153), or go to

[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.


Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.


New Safety Recall Advanced Communication – VA4

FCA US LLC (FCA US) has announced an equipment safety recall on certain Mopar Passenger Airbag Modules (PAB) (part number 68335088AA) intended for 2019 Model Year (LD) Dodge Charger vehicles.



Suspect Passenger Airbag Modules (PAB), part number 68335088AA, were shipped to dealers prior to development testing completion. Suspect PABs without developmental testing completed may not perform as expected when commanded to deploy in a vehicle crash.  A PAB that does not perform as expected may increase the risk of injury to a front seat passenger when commanded to deploy in a vehicle crash.



FCA US will conduct a voluntary safety recall to replace suspect PABs with the correct PABs. The remedy for this condition is not currently available.  Dealers will be notified of the launch of this safety recall by way of established communication methods.  This recall is estimated to launch in 3rd Quarter of 2019.


We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.


Customer Services Field Operations



1 Affected Product


MOPAR AIR BAG 01/21/2019 – 01/23/2019


9 Associated Documents

Recall Quarterly Report #3, 2020-1

RCLQRT-19E062-1063.PDF 211.313KB



Recall Quarterly Report #2, 2019-4

RCLQRT-19E062-8163.PDF 211.233KB



Recall Quarterly Report #1, 2019-3

RCLQRT-19E062-7974.PDF 211.133KB



Manufacturer Notices(to Dealers,etc) – 09/13/2019 New Safety Recall Advanced Communication – VA4

RCMN-19E062-6132.pdf 97.479KB



Remedy Instructions and TSB

RCRIT-19E062-5054.pdf 1148.12KB



Recall Acknowledgement

RCAK-19E062-5019.pdf 244.2KB



Defect Notice 573 Report

RCLRPT-19E062-5960.PDF 213.962KB



ISSUED Owner Notification Letter(Part 577)

RCONL-19E062-3545.pdf 369.891KB



Recall Quarterly Report #4, 2020-2

RCLQRT-19E062-2300.PDF 211.418KB



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  • [Pro OBD2 Scanner] - BlueDriver is the easiest way to scan and understand your vehicle like a professional mechanic. Read and clear your car’s trouble codes and check engine light.
  • [Read & Clear All The Codes] - BlueDriver's enhanced vehicle diagnostics gives you access to information normally available only to mechanics on their OBD2 scan tools. Now you can read and clear ABS, Airbag, SRS, TPMS codes, and many more.
  • [Get The Right Fix] - Much more than a car code reader, BlueDriver is a diagnostic tool. Get unlimited specific repair reports containing possible causes, reported fixes, and more for virtually every vehicle make and model.
  • [Wireless & Bluetooth Enabled] - Say goodbye to wires. BlueDriver connects with Bluetooth via your phone/tablet to a sensor that plugs into your car's OBDII port. Get all of the capabilities of an expensive code reader & scan tool without any annoying wires.
  • [User-Friendly App and Repair Videos] - BlueDriver gives you more ways to scan and fix your vehicle. Our iOS & Android app connects you to a large database of repair videos with step-by-step directions of repairs.
Bestseller No. 8
ANCEL FX2000 OBD2 Scanner Diagnostic Tool, ABS SRS Transmission Airbag Car Scanner, Check Engine Car Code Reader, Automotive Scan Tool for All Cars
  • 🔧【PLUG AND PLAY - EASY TO USE】 : ANCEL FX2000 car scanner only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 scan tool is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use it to read the data and find out what the fault codes mean.
  • 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 engine code reader also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
  • 🚙【TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
  • 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 automotive scanner is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
  • 🚌【ABS OBD2 SCANNER】:The FX2000 diagnostic scanner for all vehicles can read and clear the Diagnostic Trouble Codes (DTC) data stream transmitted from the ABS. By retrieving the ABS code data, the obd scanner can check the various brake components and accurately diagnose problems.
Bestseller No. 9
OBD2 Scanner TOPDON AL600, ABS SRS Code Reader, Diagnostic Scan Tool, Active Test for ABS/SRS, with Car Maintenance Reset Service of Oil, BMS, SAS
  • ABS/SRS OBD2 Scanner > Enjoy this ABS OBD2 code reader to reveal exact issues underlying in your brake, airbag, and engine systems, test individual ABS/SRS sensors, valves, or solenoids to quickly locate malfunctions (compatible with GM, Nissan, Fiat, Benz, Volvo, Land Rover, BMW, USA Ford, please reach us for details.), making sure critical safety systems work in perfect harmony together against accidents to be safe than sorry. NOTE: Only support upgrade on windows.
  • 3 Most Needed Service Functions > This OBD2 scanner guides you through step by step procedures to reset oil service light and programmed mileage intervals for engine efficiency (Oil Reset); to calibrate steering wheel position for vehicle’s traveling in a straight line (SAS Reset); to clear the original low battery fault information against coming battery failures or damage (BMS Reset); saving your needless visits to mechanics. NOTE: Not suitable for all models, please reach us for compatibility.
  • Full OBD2 Diagnostics > Say goodbye to the hassle of manual check-ups via this srs code reader. Quickly correct Check Engine Light warning on most OBD2/CAN compatible vehicles. Easily access to your smog status with one simple click I/M Readiness; and being filled with features for live data readings, freeze frame data, plus EVAP system, onboard monitor test means this scan tool checks all daily car care boxes.
  • Work Easier > Red-Yellow-Green LEDs in this OBD2 scanner quickly show the overall DTC status without toggling through menu selections. HELP hotkey takes you directly to detailed descriptions/tips. Read/Erase DTC, I/M readiness shortcuts are added for optimized operation, along with DTC Lookup library for interpreting codes, designing the SRS OBD2 code reader a pleasure to use right out of the package even for beginners.
  • Helpful Service > Get instant, free lifetime access to the most recent updates to add new car models and troubleshooting bugs making the OBD2 scanner a long-term investment for any home mechanics. The extended 1 years of quality assurance sweetens the worry-free deal even further. Multilingual Menu: EN, FR, ES, DE, IT, RU, PT, and JP. NOTE: Only support upgrade on windows.
Bestseller No. 10
OBD2 Scanner Diagnostic Tool, Code Reader LAUN CH CR529, 2024 ABS SRS Scan Tool, check engine light scanner, OBD2 Scanner car code reader, full OBDⅡ Modes, Read/Clear Codes, 5 yrs warran.,fr-ee update
  • Check Engine Light Killer ➤ Annoying engine error light keeps popping out? No frustrating. LAUN CH CR529 is born to kill the Check Engine Light on your dashboard. This obd2 scanner can clear the trouble codes in seconds, save you a bundle in unwanted repair cost, and help you make the proper repairs without any guess work.
  • Patented One-Click Smog Checker ➤ How effective this scan tool is? You will be completely blown away. With just one press of a button to run a quick check, you’ll see if the car is ready to pass the emission test, without the hassle of driving around endlessly, or continuously coming back to the repair shop for retest.
  • Effective Car Status Analyzer ➤ Want to get educated enough before hitting the dealer? Live Data shows clearly and vividly in graphical way, being super easy for you to ensure if the data are in normal conditions / ranges, or not. Red-Yellow-Green LEDs indicate vehicle’s status visually, to avoid unnecessary step-to-step operations.
  • Wide-Ranging Cars Supporter ➤ Doubt about the compatibility? The diagnostic scanner can be used regardless of the type of your vehicle, as long as it is OBD2 compliant (1996 and newer): KWP2000, ISO9141, J1850 VPW, J1850 PWM and CAN. Multiple language option is also packed: English, French, Spanish, German, Portuguese, Russian, Japanese.
  • A Necessity in Toolbox ➤ Classic and solid design to withstand everyday shocks; HELP shortcut key for quick access to commonly tips; Plug & Play, no battery required; AutoVin, DTC LookUp, Data Playback and Print etc. Whether you’re a home car owner or an auto mechanic, with CR529, you can save thousands of dollars on car maintenance, save time and effort on repairs, and dramatically improve your car’s lifespan / performance.

Last update on 2024-02-13 / Affiliate links / Images from Amazon Product Advertising API

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