May 15, 2020 NHTSA CAMPAIGN NUMBER: 20V278000
A fuel leak in the presence of an ignition source can increase the risk of a fire.
NHTSA Campaign Number: 20V278
Manufacturer Vantage Mobility International, LLC
Components FUEL SYSTEM, GASOLINE
Potential Number of Units Affected 122
Summary
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Remedy
Vantage will notify owners, and will provide parts and reimbursement to owners for repair facilities to replace the fuel tank gasket, free of charge. The recall began May 19, 2020. Owners may contact Vantage customer service at 1-800-488-9082.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Vehicle has a Recall
Document Number: TS-WI-0523
| ASSEMBLY AREA | In the Field |
| MODEL | 2015-2019 Chrysler Town and Country, Dodge Grand Caravan |
RELEASE SIGNATURES
| TITLE | SIGNATURE | DATE |
| WARRANTY MANAGER | Scott Van Meter | 10/16/19 |
| QUALITY MANAGER | Jenny Glenn | 10/16/19 |
REVISION HISTORY
| AUTHOR | DESCRIPTION OF CHANGE | REV | RELEASED | ECO# |
| David Hagstrom | INITIAL RELEASE | A | 10/17/19 |
SAFETY REQUIREMENTS
| Safety Glasses | Safety gloves | Bump cap |
TOOLS NEEDED
| vehicle lift | trim tool | transmission jack | std. screwdriver |
| 10, 13, 14 mm socket and wrench | torque wrench |
PARTS REQUIRED
| Tank gaskets (2) FP6510 | Retaining washers (4) NAPA 6652538 (optional) |
SCOPE
This document provides detailed instructions for replacing the fuel tank seals on all 2016-2019 model year Grand Caravans and Town and Countrys. The current seals have been found to degrade which could potentially lead to inaccurate fuel level readings provided to the driver. These instructions guide the technician through the removal of the tank, installation of the new gaskets (FF6510) and tank re-installation
Labor rate for completion of this bulletin is 2.0 hour at VMI warranty labor rates. Replacement seals will be provided by VMI Technical Support. To file a claim contact VMI Tech Support at 800 488 9082 .
CONTENTS
1. Remove as much fuel from vehicle tank as possible. Place vehicle on lift and remove left rear inner fender using either a trim tool or 10m socket
2. Expose fuel fill line and vent lines. Locate UPPER worm clamp attaching the fuel fill line. Loosen worm clamp above metal fill line where it attaches to rubber hose using standard screw driver. (5/16 socket may also be used)
3. Locate fuel vent line by filler line and disconnect using standard screw driver or other pry tool
4. Remove LOWER worm clamp where it attaches to the fuel tank. Remove the fill line from the vehicle taking care not to drop or otherwise damage the line.
5. Locate the vapor canister located to the left of the fuel tank. CAREFULLY remove the UPPER vent line connector making sure not to damage either the connector or vapor canister.
6. Place transmission jack under fuel tank prior to tank removal
7. Locate fuel tank straps and remove using the 13 and 14 mm socket assy.
IMPORTANT: Note that the front attach points use washers as spacers BETWEEN the tank strap and the frame. Make sure to capture them and save them for re-install
8. Carefully lower tank until you can get your hand above it. Remove the attaching fuel line and sending unit connector on the top of the tank prior to dropping the tank further and removing it.
IMPORTANT: Prior to dis-assembly. Note the notch in the tank upper ring seal and mark it’s location on the tank
Note; The fuel pump/sending unit is spring loaded and may pop up when upper seal plate is removed.
10.Remove nuts and washers attaching upper seal plate, saving them for re-assembly. Remove upper seal plate and mark on the tank, the location of the tab on the fuel pump/ sending unit.
9. Put one hand into tank, supporting lower tank seal and split plate. Remove upper tank seal.
10. Fold inner split plate and old seal and remove them.
11. Install lower seal on split plate.
NOTE: Make sure notch on seal and notch on split plate line up prior to installation
12. Fold and install lower seal and split plate
NOTE: Make SURE the notch in the lower split plate and seal line up with the mark on the tank.
13. Use retaining washers purchased locally (NAPA 66525380) to HOLD the lower seal assembly in position
14. Clean tank surface and install upper seal on top of tank and retaining washers.
NOTE: Make sure notch in upper seal lines up with mark made on tank earlier
15. Re-install fuel pump/sending unit.
NOTE: Make sure tab on fuel pump/sending unit lines up with positioning marks made on the tank earlier.
IMPORTANT: Improper installation may create clearance issues and inproper sending unit readings
16. Install upper seal plate making sure the tab on the fuel pump/sending unit lines up with the indent in the lower face of the upper seal plate.
INSTALLED CORRECTLY
17. Install fuel pump/ sending unit upper seal plate, washers and nuts.
NOTE; these nuts are to be tightened to 10ft./lb.
18. Raise tank back into vehicle making sure to re-connect electrical connector and fuel line.
19. Install tank in vehicle by reversing the dis-assembly process.
Note. Tank strap retaining hardware should be tightened to 20 ft./lb.
Check all connections to ensure they are secure, start and idle engine to check for leaks.
Dear AMS (VMI) Edge/Verge II Conversion Owner,
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Vantage Mobility International (VMI) has determined that a defect which relates to motor vehicle safety exists in its Chrysler/Dodge AMS converted Edge/Verge II rear entry mobility vehicle.
IMPORTANT!
It is important that you call your AMS Edge/Verge II manufacturer as soon as possible at the number listed below
What Is Being Recalled
All Chrysler Town and Country and Dodge Grand Caravan minivans modified by VMI for AMS into the Edge/Verge II conversion, shipped between November 29, 2018 and October 3, 2019, are being recalled by VMI. Your mobility manufacturer will have access to the complete list of affected vehicles identified by FCA’s Vehicle Identification Number (VIN). The VIN is a 17-digit identifier that includes both numbers and letters. It can be found on the OEM sticker, located inside the driver’s side door jamb or on the driver’s side dashboard, visible from the exterior facing the windshield.
The affected population is 122 vehicles.
Why Is It Being Recalled
The fuel tank was assembled with a fuel pump gasket that could deteriorate and fail over time. This may lead to the escapement of fuel or fumes, fuel gauge inaccuracy, and/or EVAP system leaks. These symptoms while not all hazardous may result in exposed risk including but not limited to the following: loss of power/running out of fuel, OTC codes, headache our nausea, fire or explosion whose severity could include injury or death and/or damage to property.
What AMS(VMI) Will Do
AMS has replacement parts available at no charge that will be made available to your local repair facility. AMS will include factory authorized instructions with the parts and technical support via email or phone to your repair facility to ensure the tank assembly is replaced correctly. Any additional materials required, and all labor costs will be covered by AMS. The estimated time to complete this repair on your vehicle will be approximately 4 hours.
After an attempt to take advantage of this recall, you may submit a complaint if you believe your brake line recall was not remedied without charge and/or within a reasonable amount of time.
Please contact:
Administrator, National Highway Traffic Safety Administration
Mail: 1200 New Jersey Ave., S.E., Washington, D.C., 20590
Call: Vehicle Safety Hotline at 1- 888-327-4236 (TTY: 1-800-424-9153)
Visit: https://www.safercar.gov
If you have already paid to comply with this notice, we encourage you to seek reimbursement by calling {800) 488-9082, and follow the instructions given.
What You as Owner/Dealer/Operator Should Do
Immediately call your local AMS manufacturer at 1 (855) 809-1627 to schedule your vehicle for the brake line replacement. Inform them at the time of the call that you are calling in response to this recall letter. They will work with you and your local repair facility to schedule your appointment and the shipment of parts. If you have difficulty doing this, please contact VMI directly at (800) 488-9082 for assistance.
What If You No Longer Own the Vehicle?
Please call AMS at the number listed below and forward the new owners contact information for proper and timely notification.
If you are the lessor of this vehicle, please forward a copy of this notice to the lessee within ten days to comply with federal regulations.
If you have already paid to have your AMS Edge/Verge II repaired for this condition, you may be eligible for reimbursement of the charges you paid for the repair. To learn more about what you need to do to obtain reimbursement, please call AMS Technical Support at 1 (855) 809-1627.
Thank you for your prompt attention to this matter. If you have any questions concerning these procedures, please contact AMS Technical Support at 1 (855) 809-1627 or by email at Service@amsvans.com
We apologize for the inconvenience caused by this safety recall, but the safety of our customers is of the utmost importance.
Sincerely,
Leslie Reynolds
Manager of Product Compliance
Vantage Mobility International
P: 602-304-3280
C: 602-359-2818
E: leslier@vantagemobility.com
4 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| DODGE | GRAND CARAVAN | 2016-2019 |
7 Associated Documents
Defect Notice 573 Report
RCLRPT-20V278-4841.PDF 213.875KB
RCLRPT-20V278-4841
Owner Notification Letter(Part 577)
RCONL-20V278-1413.pdf 1488.657KB
RCONL-20V278-1413
Recall Acknowledgement
RCAK-20V278-9627.pdf 244.609KB
RCAK-20V278-9627
Remedy Instructions and TSB
RCRIT-20V278-0627.pdf 1314.145KB
RCRIT-20V278-0627
Recall Quarterly Report #1, 2020-2
RCLQRT-20V278-8224.PDF 211.13KB
RCLQRT-20V278-8224
Recall Quarterly Report #3, 2020-4
RCLQRT-20V278-5079.PDF 211.315KB
RCLQRT-20V278-5079
Recall Quarterly Report #2, 2020-3
RCLQRT-20V278-3516.PDF 211.231KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V278&docType=RCL
- 【Deep removal of carbon deposits】Deeply remove the highly sticky carbon deposits on the intake manifold, intake & exhaust valves.（Solve the problems of unstable idling, insufficient fuel combustion, and reduced air-fuel ratio.)
- 【External air source】This enables the walnut sand grit to strike the carbon deposits more powerfully and efficiently.
- 【Built-in dust filter】It can separate the recovered walnut sand grit from carbon deposits for recycling.
- 【Integrated design】The walnut sand grit can be sprayed and recovered simultaneously.
- 【3 year warranty】For damage caused by non-human factors, we promise to resend parts for free within 3 years.
- Intake Pipe Valve Cleaning Machine -- An advanced equipment (3-Year Warranty) used to deeply remove highly sticky carbon deposits on the engine intake manifold and intake&exhaust valves. Regular carbon cleaning keeps the engine in healthy condition so as to provide high quality power continuously (Solve the problems of unstable idling, insufficient fuel combustion, and reduced air-fuel ratio)
- Working Principle of Engine Cleaner -- Close the intake valve and then spray walnut powder into engine intake via air pump, while it will recycle the walnut powder through vacuum. This is a closed loop. Walnut powder will impact the carbon deposits on the inner wall of the intake pipe. After thousands of impacts, carbon deposits will be clear thoroughly
- Safe & Efficient -- As an eco-friendly pure natural polish material, walnut sand has advantages of hardness, pressure resistance and wear resistance. It can clean the intake pipe and backside of the intake valve thoroughly without pipes damage and corrosion different from a pollution-caused chemical intake valve cleaner
- Integrated Design -- Walnut sand can be sprayed and recycled simultaneously. Built-in dust filter can separate the recovered walnut sand grit from carbon deposits for recycling. Walnut powder residual in intake pipe will go to ashes at high temperature after engine cranking to avoid damaging automotive exhaust systems & parts
- Easy to Use -- Using this engine carbon deposit cleaner after turning off the engine. Turn the crankshaft to close the intake valve, clean one intake tube at a time, and 6 cylinder engine should be cleaned one by one (6 times) and so on. Note: (Package not included walnut powder and high-pressure air pump)
- Formulated for Use In All Fuel-Injected Gasoline Engines, Including GDI
- Contains Polyetheramine (“PEA”) to Dissolve Carbon Buildup in Combustion Chambers
- Cleans ALL Types of Intake Valves, Including Those Found in PFI, TBI, and GDI Engines
- Safe On Catalytic Converters and Oxygen Sensors
- Not For Use In Diesel Engines
- 【 Maintain Engine Performance 】 Perfect for air intake system, combustion chamber, EGR Valves, intake valves and oxygen sensors. Easy operation for making the fuel injectors spray smoothly and properly.
- 【 Easy to Use 】 Simply fill with air intake cleaning liquids and connect the vacuum hose of vehicle vacuum system. Reduce carbon deposits easily.
- 【 Multiple Applications 】 Use to clean the intake valve, combustion chamber, vacuum system and test the vacuum system pressure. Provides more thorough cleaning than other methods. Effectively remove engine carbon deposits and increase gas mileage performance.
- 【 Equipped with Negative Pressure Gauge 】 The liquid-filled gauge for accurate vacuum pressure reading and monitoring chemical flow.
- 【 Gasoline Engine / Petrol Cars Use 】 Used for gasoline engine injection and petrol cars. "NOT" for diesel injector. And solution liquid is "NOT" included.
- Proven to clean intake valves on GDI engines and turbo systems
- Easily installed through the air intake system
- Highest concentration PEA (Polyether Amine) detergency available
- Proven to remove up to 46% of GDI Intake Valve deposits in 1 hour
- 150X more concentrated than fuel additives
- ★【Special machine for removing carbon deposits】HTS558 fuel system cleaning tool is a special machine for cleaning the carbon deposits on the intake pipe and the back of the intake valve of the automobile engine, which can deeply remove the high-viscosity carbon deposits on the intake manifold and intake and exhaust valves. After cleaning, the engine can be kept in a healthy state and ensure the efficient operation of the engine.
- ★【Simultaneous injection and recovery】 special machine for cleaning the back of the engine intake pipe and intake valve. After closing the intake valve, the walnut sand is sprayed into the engine air intake through the air pump (not included), and the HTS558 recovers the walnut sand through vacuum. Because these two operations form a closed loop, walnut powder will affect the carbon deposition on the inner wall of the intake pipe.
- ★【Why choose walnut sand cleaning】 Carbon deposits will reduce the air-fuel ratio, reduce engine output, increase fuel consumption, and cause great damage to the engine. When the combustion in the engine is not sufficient, some hydrocarbon olefin residues will adhere to the engine intake port and cylinder, and the residues on the engine intake port and cylinder will become carbon deposits under the action of high temperature.
- ★【High-quality material to avoid damage to the machine】 The walnut sand used in HTS558 is a pure natural polishing material. It shows high performance in terms of hardness, compression resistance and wear resistance. Chemical cleaners can corrode the lines and shorten the life of the engine. Cleaning the engine with walnut sand can not only clean the intake pipe and intake valve thoroughly, but also will not cause damage to the engine.
- ★【Ultra-high efficiency】 HTS558 can clean one intake pipe at a time, and the cleaning time of one intake pipe is about 1-3 minutes (the specific time depends on the degree of accumulation of carbon deposits), and the six-cylinder engine needs to be cleaned 6 times once (this And so on), very efficient and practical.
- It guarantees the functional performance of the moving parts and reduces fuel consumption.
- Increases the reliability of diesel-powered engines
- For cleaning the entire intake system.
- Kit Includes 6 Aerosol Cans with Hose Assemblies, 3 Reusable Application Accessories Kits, and 2 Full-Color, Dual-Language Instruction Sheets In English and Spanish
- Formulated for Use in All Fuel-Injected Gasoline Engines
- Cleans Combustion Chambers and ALL Types of Intake Valves Including: PFI, TBI, and GDI Engines
- Safe for Use On Catalytic Converters and Oxygen Sensors
- NOT For Use In Diesel Engines
- 【Why Do You Need It?】Carbon deposits are residues produced by incomplete combustion of unsaturated olefins and colloids in engine oil and fuel at high temperatures during engine operation. Scorched substances, called "carbon deposits", what happens to the engine after severe carbon deposits? 1. The engine is difficult to start cold and shakes at idle speed. 2. The power of the engine decreases, and it is difficult to accelerate. 3. The fuel consumption of the engine increases. 4. The emission of exhaust pollutants increases.
- 【Integrated Design】Walnut sand can be sprayed and recycled simultaneously. Built-in dust filter can separate the recovered walnut sand grit from carbon deposits for recycling. Walnut sand residual in intake pipe will go to ashes at high temperature after engine cranking to avoid damaging automotive exhaust systems & parts.
- 【Safe and Efficient】The raw material of walnut sand is walnut shell. After the walnut shell is crushed, it is made through strict screening and classification and multi-process refining. It has the advantages of high hardness, high pressure resistance, wear resistance, etc. It has the ability of adsorption and interception, is not corrosive, non-toxic, and has low solubility in acid, alkali and water. Walnut shell is an organic and natural tumbler material, not a chemical material. Using it as abrasive will not damage the surface of the workpiece. Walnut powder hardness was lower than metal but higher than carbon deposition. The effect is very obvious.
- 【How To Use?】Shut down the engine before cleaning, then turn the crankshaft to close the intake valve. AUTOOL HTS678 Clean one intake pipe each time, 6 cylinder engines should be cleaned 6 times one by one (and so on), Walnut powder not include in package, please get it in local market
- 【Adapters for Various Models】The AUTOOL HTS678 Walnut Sand De-Carbon Cleaner is equipped with connectors suitable for various models. There are many types of connectors with round, oval, rectangular, square, etc. with rich interfaces, including Volvo, BMW, Audi, Mercedes Benz, etc.it is a leading auto carbon deposition cleaning expert and an ideal choice for carbon deposition cleaning.
Last update on 2023-03-21 / Affiliate links / Images from Amazon Product Advertising API
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