June 10, 2021 NHTSA CAMPAIGN NUMBER: 21V439000
Engine Calibration may not Warn of Low Oil Volume
Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
NHTSA Campaign Number: 21V439
Manufacturer Chrysler (FCA US, LLC)
Components ENGINE AND ENGINE COOLING
Potential Number of Units Affected 32,002
Summary
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
Remedy
Dealers will update the engine calibration software, free of charge. Owner notification letters are expected to be mailed July 30, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
06/11/2021
New Safety Recall Advanced Communication – Y21
FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (DD) Ram 3500 Cab Chassis and (DP) 4500/5500 Cab Chassis trucks equipped with a 6.7L Cummins Turbo Diesel Engine.
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have an oil life monitor strategy that does not provide adequate warning of oil consumption which may allow engine oil volume to fall below an acceptable level. Low oil volume in the engine can cause a lack of oil film on the main bearings, deteriorating the bearing which can result in engine damage, which may puncture the engine block, and may lead to a vehicle fire which increases the risk of injury to occupants and persons outside the vehicle, as well as property damage.
SERVICE ACTION
FCA US will conduct a voluntary safety recall to reprogram the powertrain control module calibration software to include enhanced oil life monitoring. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in the 2nd Quarter of 2021.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
FCA US LLC
FCA US LLC Recall Part Numbers
Y21 Cummins 6.7L High Output Engine Calibration Submitted on June 10, 2021
CUMMINS ENGINE CALIBRATION PART NUMBERS BY MODEL AND MODEL YEAR
| Part Numbers by Model and Model Year | |||
| Ram 3500 Cab Chassis | Ram 4500/5500 Cab Chassis | ||
| 2019 | 2020 | 2019 | 2020 |
| 51360932AA | 51360092AA | 51361932AA | 51361092AA |
| 51360932AC | 51360092AB | 51361932AC | 51361092AB |
| 51360932AD | 51360092AC | 51361932AD | 51361092AC |
| 51360932AE | 51360092AD | 51361932AE | 51361092AD |
| 51360932AF | 51360032AE | 51361932AF | 51361032AE |
| 51360932AG | S5360032SA | 51361932AH | S5361032SA |
| 51360932AH | 51360032AF | 51361932AI | 51361032AF |
| 51360932AI | S5360032SB | S5361932SA | S5361032SB |
| S5360932SA | 51360032AG | 51361932AJ | 51361032AG |
| 51360932AJ | S5360032SC | S5361932SB | S5361032SC |
| S5360932SB | 51360032AH | 51361932AK | 51361032AH |
| 51360932AK | S5360032SD | S5361932SC | S5361032SD |
| S5360932SC | 51360032AI | 51361932AL | 51361032AI |
| 51360932AL | 51360082AA | 51361972AA | 51361082AA |
| 51360972AA | 51360082AB | 51361972AC | 51361082AB |
| 51360972AC | 51360082AC | 51361972AD | 51361082AC |
| 51360972AD | 51360082AD | 51361972AE | 51361082AD |
| 51360972AE | 51360072AE | 51361972AF | 51361072AE |
| 51360972AF | S5360072SA | 51361972AH | S5361072SA |
| 51360972AH | 51360072AF | 51361972AI | 51361072AF |
| 51360972AI | S5360072SB | S5361972SA | S5361072SB |
| S5360972SA | 51360072AG | 51361972AJ | 51361072AG |
| 51360972AJ | S5360072SC | S5361972SB | S5361072SC |
| S5360972SB | 51360072AH | 51361972AK | 51361072AH |
| 51360972AK | S5360072SD | S5361972SC | S5361072SD |
| S5360972SC | 51360072AI | 51361972AL | 51361072AI |
| 51360972AL | |||
6 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| RAM | 3500 | 2019-2020 |
| RAM | 4500 | 2019-2020 |
| RAM | 5500 | 2019-2020 |
4 Associated Documents
Recall Acknowledgement
RCAK-21V439-3965.pdf 644.979KB
Loading...
Defect Notice 573 Report
RCLRPT-21V439-9259.PDF 216.084KB
Loading...Miscellaneous Document - CUMMINS ENGINE CALIBRATION PART NUMBERS BY MODEL AND MODEL YEAR
RMISC-21V439-1773.pdf 334.455KB
Loading...Manufacturer Notices(to Dealers,etc) - Dealer Notification re FCA US LLC (FCA US) has announced a safety recall on certain 2019 and 2020 Model Year (DD) Ram 3500 Cab Chassis and (DP) 4500/5500 Cab Chassis trucks equipped with a 6.7L Cummins Turbo Diesel Engine
Loading...Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V439&docType=RCL
For the most up to date documents from NHTSA for this Recall, click the lick above
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Last update on 2021-07-27 / Affiliate links / Images from Amazon Product Advertising API
