Safety Recall Y83 Tire Load Index – 2020 Alfa Romeo Giulia

SEOCONTENT-START

Schedule your FREE repair today! URGENT SAFETY RECALL TIRE LOAD INDEX — Y83/NHTSA 21V-848 [MY Make Model] AA111111 Dear CUSTOMER NAME: Please bring your vehicle and this card to your scheduled appointment. We apologize for any inconvenience and do appreciate your attention to this urgent matter. Safety recall campaign Y83/NHTSA 21V-848 is open on your [MY Make Model]. ATENCIÓN! La unidad descrita en esta carta tiene un llamado a revisión pendiente por realizer. Para protegerlo a usted y a su familia, es urgente que se comunique con el grupo FCA US al teléfono 1-866-932-3881 con el fin de programar una cita y se reparada su unidad sin costo para usted. 0000109/#103186/Y83-FSP Call 1-866-932-3881 Visit recalls.mopar.com to locate your closest dealer Download the Mopar Owner’s Companion App at either the App or Google Play Stores LOGO VEHICLE PICTURE

**************************************************************************************************************

 Copyright 2021, FCA US LLC, All Rights Reserved (djt) December 2021 Dealer Service Instructions for: Safety Recall Y83 / NHTSA 21V-848 Tire Load Index 2020 (GA) Alfa Romeo Giulia NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall. The tires on about 180 of the above vehicles do not meet the required load rating. A driver may rely on the incorrect load index and may overload the vehicle, which can cause a vehicle crash without prior warning. The condition above fails to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 110, “TIRE SELECTION AND RIMS”. Remedy Available IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process. Subject Safety Recall Y83 – Tire Load Index Page 2 Replace the incorrect tires with tires that meet the required load index and update the Owner’s Manual with the correct load index values Part Number Qty. Description TPR2859600 4 Pirelli Cinturato P7 A/S Runflat Tire Label 1 Owner’s Manual Label Process Steps to obtain Owner’s Manual Label: 1. Access the “DealerCONNECT” website. 2. Select the “Marketing” link in the header of DealerCONNECT. 3. Locate the “Product Information” section heading on the Marketing page. 4. Select the “Literature and Merchandising Materials” link in the product information section. 5. Locate the “Mopar” section heading on the Literature and Merchandising Materials page. 6. Select the “Recall Labels /Cards” link listed in the MOPAR section. 7. Select Item>Update Cart>Submit Order. Repair Parts Information Safety Recall Y83 – Tire Load Index Page 3 Process Steps to obtain tires: Call Mopar Tire Works at 888-403-8473 or go to DealerCONNECT / Parts Tab / Tire Order Entry and then follow the screen prompts. Have the following information available:  Dealer Code  Vehicle Model and Model Year  Tire Make, Model and Size No parts return required for this campaign. Drill holes in the sidewall of the old tires once replacement is complete. The following special tools are required to perform this repair:  NPN Tire Changer  NPN Tire Blancer  NPN Drill and Drill Bit larger than 1/4 inch Parts Information [continued] Parts Return Special Tools Safety Recall Y83 – Tire Load Index Page 4 A. Inspection 1. Inspect all four tires to determine if they are 225/40-R19 89W Bridgestone tires. 2. Are any of the tires inspected 225/40-R19 89W Bridgestone tires?  Yes: Proceed with the Service Procedure to replace the tires.  No: If the customer has already replaced the 225/40-R19 89W Bridgestone tires with some other type of tire, verify that the new tires installed by the owner meet load index 93. o If the new tires do not have the proper load index, consult with the owner, and replace the tires. o If the new tires do have the proper load index, consult with the owner to determine if they still have the original Bridgestone tires in their possession and would like to exchange them for 225/40-19 (93V) XL Pirelli Cinturato P7 A/S Runflat Tires. B. Tire Replacement 1. Remove, replace and balance all four tires. 2. Drill holes larger than 1/4 inch in the sidewall of the old tires once replacement is complete. C. Owner’s Manual Update 1. Update page 264 of the owner manual with the decal as shown in Figure 1. Service Procedure Figure 1 – Owner’s Manual Decal DECAL Safety Recall Y83 – Tire Load Index Page 5 Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims paid will be used by FCA to record recall service completions and provide dealer payments. Use one of the following labor operation numbers and time allowances: Labor Operation Time Number Allowance Inspect for Bridgestone 89W Tires 22-Y8-31-81 0.2 hours Inspect/Replace Mount and Balance 4 Tires 22-Y8-31-82 1.5 hours Add the cost of the recall parts package plus applicable dealer allowance to your claim. NOTE: If your dealer is not equipped with the proper tire equipment to complete this recall, please refer to standard sublet procedure and sublet LOPs to utilize in addition to the recall specific LOPs listed above. To view this notification on DealerCONNECT, select “Global Recall System” on the Service tab, then click on the description of this notification. All involved vehicle owners known to FCA are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is attached. Completion Reporting and Reimbursement Dealer Notification Owner Notification and Service Scheduling Safety Recall Y83 – Tire Load Index Page 6 All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed. GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner’s name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission. To use this system, click on the “Service” tab and then click on “Global Recall System.” Your dealer’s VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence. Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair. Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use. If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager. Customer Services / Field Operations FCA US LLC Vehicle Lists, Global Recall System, VIP and Dealer Follow Up Additional Information This notice applies to your vehicle, Y83/NHTSA 21V-848 YOUR SCHEDULING OPTIONS 1. RECOMMENDED OPTION Call your authorized Alfa Romeo dealership. 2. Call Alfa Romeo Premium Care at 1-866-932-3881. An agent can confirm part availability and help schedule an appointment. 3. Visit recalls.mopar.com, scan the QR code below, or download the Mopar Owner’s Companion App. Get access to recall notifications, locate your Alfa Romeo dealership, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. The last eight characters of your VIN are provided above. DEALERSHIP INSTRUCTIONS Please reference Safety Recall Y83. IMPORTANT SAFETY RECALL Tire Load Index Dear [Name], This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. FCA has decided that certain [2020 Alfa Romeo Giulia] vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 110 – TIRE SELECTION AND RIMS. It is extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers. WHY DOES MY VEHICLE NEED REPAIRS? The tires on your vehicle [1] do not meet the required load rating. A driver may rely on the incorrect load index and may overload the tire, increasing the risk of a vehicle crash without prior warning. HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE? FCA will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer will replace the incorrect tires with tires that meet the required load index and update the Owner’s Manual with the correct load index values. The estimated repair time is 1.5 hours. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit, which require more time. Your time is important to us, so we recommend that you schedule a service appointment to minimize your inconvenience. Please bring this letter with you to your dealership. TO SCHEDULE YOUR FREE REPAIR, CALL YOUR ALFA ROMEO DEALER TODAY WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED? If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed. We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter. Customer Assistance/Field Operations Fiat Chrysler Automobiles US LLC [Model Year and Model] VIN XXXXXXXXXXXXXXXXX LOGO VEHICLE PICTURE QR Code [1] If you no longer own this vehicle, please help us update our records. Call Alfa Romeo Premium Care at 1-866-932-3881 to update your information. [2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424- 9153), or go to safercar.gov. [3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement. Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days. Mr. Mrs. Customer 1234 Main Street Hometown, MI 48371

**************************************************************************************************************

This notice applies to your vehicle, Y83/NHTSA 21V-848 YOUR SCHEDULING OPTIONS 1. RECOMMENDED OPTION Call your authorized Alfa Romeo dealership. 2. Call Alfa Romeo Premium Care at 1-866-932-3881. An agent can confirm part availability and help schedule an appointment. 3. Visit recalls.mopar.com, scan the QR code below, or download the Mopar Owner’s Companion App. Get access to recall notifications, locate your Alfa Romeo dealership, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. The last eight characters of your VIN are provided above. DEALERSHIP INSTRUCTIONS Please reference Safety Recall Y83. IMPORTANT SAFETY RECALL Tire Load Index Dear [Name], This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. FCA has decided that certain [2020 Alfa Romeo Giulia] vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 110 – TIRE SELECTION AND RIMS. It is extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers. WHY DOES MY VEHICLE NEED REPAIRS? The tires on your vehicle [1] do not meet the required load rating. A driver may rely on the incorrect load index and may overload the tire, increasing the risk of a vehicle crash without prior warning. HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE? FCA will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer will replace the incorrect tires with tires that meet the required load index and update the Owner’s Manual with the correct load index values. The estimated repair time is 1.5 hours. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit, which require more time. Your time is important to us, so we recommend that you schedule a service appointment to minimize your inconvenience. Please bring this letter with you to your dealership. TO SCHEDULE YOUR FREE REPAIR, CALL YOUR ALFA ROMEO DEALER TODAY WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED? If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed. We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter. Customer Assistance/Field Operations Fiat Chrysler Automobiles US LLC [Model Year and Model] VIN XXXXXXXXXXXXXXXXX LOGO VEHICLE PICTURE QR Code [1] If you no longer own this vehicle, please help us update our records. Call Alfa Romeo Premium Care at 1-866-932-3881 to update your information. [2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424- 9153), or go to safercar.gov. [3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement. Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days. Mr. Mrs. Customer 1234 Main Street Hometown, MI 48371

**************************************************************************************************************

11/03/2021 New Safety Recall Advanced Communication – Y83 FCA US LLC (FCA US) has announced a safety recall on certain 2020 Model Year (GA) Alfa Romeo Giulia vehicles. REASON FOR THIS SAFETY RECALL Federal Motor Vehicle Safety Standard (“FMVSS”) No. 110 S4.2.1.1 requires that, “The vehicle maximum load on the tire is not to be greater than the applicable maximum load rating as marked on the sidewall of the tire.” Subject vehicles are equipped with tires that do not meet the required load rating. A driver may rely on the incorrect load index and may overload the vehicle, which can cause a vehicle crash without prior warning. The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 110 – Tire selection and rims. SERVICE ACTION FCA US will conduct a voluntary safety recall to replace the incorrect tires with tires that meet the required load index and update the Owner’s Manual with the correct load index values. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 4th Quarter of 2021. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles. Customer Services Field Operations FCA US LLC

**************************************************************************************************************

11/09/2021 New Safety Recall Advanced Communication – Y83 FCA US LLC (FCA US) has announced a safety recall on certain 2020 Model Year (GA) Alfa Romeo Giulia vehicles. VINs identified as being involved in this campaign are currently live and searchable. Stop sale is in effect for the above-identified vehicles. Vehicles impacted by a stop sale are eligible for reimbursement allowance through the Recall Floorplan Reimbursement Policy (RFPRP), which can be requested upon recall claim submission. REASON FOR THIS SAFETY RECALL Federal Motor Vehicle Safety Standard (“FMVSS”) No. 110 S4.2.1.1 requires that, “The vehicle maximum load on the tire is not to be greater than the applicable maximum load rating as marked on the sidewall of the tire.” Subject vehicles are equipped with tires that do not meet the required load rating. A driver may rely on the incorrect load index and may overload the vehicle, which can cause a vehicle crash without prior warning. The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 110 – Tire selection and rims. SERVICE ACTION FCA US will conduct a voluntary safety recall to replace the incorrect tires with tires that meet the required load index and update the Owner’s Manual with the correct load index values. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 4th Quarter of 2021. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles. Customer Services Field Operations FCA US LLC IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Involved vehicles can be determined by using the VIP inquiry process.

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-848 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Chrysler (FCA US, LLC) Submission Date : NOV 10, 2021 NHTSA Recall No. : 21V-848 Manufacturer Recall No. : Y83 Manufacturer Information : Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive CIMS 482-00-91 Auburn Hills MI 48326-2757 Company phone : 1-800-853-1403 Population : Number of potentially involved : 185 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2020 Alfa Romeo Giulia Vehicle Type : Body Style : 4-DOOR Power Train : NR Descriptive Information : Some 2020 MY Alfa Romeo Giulia vehicles may have been built with tires that do not meet the required load index. The suspect period began on November 5, 2019, when tires with incorrect load index were introduced into vehicle production, through December 3, 2019, when tires with the required load index were implemented in vehicle production. Vehicle production records were used to determine the suspect period. Similar vehicles not included in the recall population were built with tires that meet the required load index, or were produced before or after the suspect period. Production Dates : NOV 05, 2019 – DEC 03, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : Federal Motor Vehicle Safety Standard (“FMVSS”) No. 110 S4.2.1.1 requires that, “The vehicle maximum load on the tire is not to be greater than the applicable maximum load rating as marked on the sidewall of the tire.” Subject vehicles are equipped with tires that do not meet the required load rating. FMVSS 1 : 110 – Tire selection and rims FMVSS 2 : NR Description of the Safety Risk : A driver may rely on the incorrect load index and may overload the tire, which can cause a vehicle crash without prior warning. Description of the Cause : NR Part 573 Safety Recall Report 21V-848 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : Tire Component Description : Tire Component Part Number : 50562710 Supplier Identification : Component Manufacturer Name : Bridgestone Europe NV/SA Italian Branch Address : Via Energy Park, 14 Vimercate (MB) Foreign States 20871 Country : Italy Chronology : • On October 20, 2021, FCA Italy SpA (“FCA Italy”) Technical Safety and Regulatory Compliance recognized a tire issue existed on certain vehicles and the tire load index may not be sufficient, potentially not in compliance with FMVSS No. 110. • On October 26, 2021, FCA Italy determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles. Part 573 Safety Recall Report 21V-848 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : FCA US LLC (“FCA US”) will conduct a voluntary safety recall on all affected vehicles to replace the tires with incorrect load index with tires that meet the required load index and update the Owners Manual with the correct load index values. FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense. How Remedy Component Differs from Recalled Component : This recall is not related to a tire defect but rather an assembly issue where the vehicle was built with the incorrect tires. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : **11/02/2021: FCA US will notify dealers and begin notifying owners on or about 12/22/2021. Planned Dealer Notification Date : DEC 22, 2021 – DEC 22, 2021 Planned Owner Notification Date : DEC 22, 2021 – DEC 22, 2021 * NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 21V-848 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Chrysler (FCA US, LLC) Submission Date : NOV 02, 2021 NHTSA Recall No. : 21V-848 Manufacturer Recall No. : Y83 Manufacturer Information : Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive CIMS 482-00-91 Auburn Hills MI 48326-2757 Company phone : 1-800-853-1403 Population : Number of potentially involved : 185 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2020 Alfa Romeo Giulia Vehicle Type : Body Style : 4-DOOR Power Train : NR Descriptive Information : Some 2020 MY Alfa Romeo Giulia vehicles may have been built with tires that do not meet the required load index. The suspect period began on November 5, 2019, when tires with incorrect load index were introduced into vehicle production, through December 3, 2019, when tires with the required load index were implemented in vehicle production. Vehicle production records were used to determine the suspect period. Similar vehicles not included in the recall population were built with tires that meet the required load index, or were produced before or after the suspect period. Production Dates : NOV 05, 2019 – DEC 03, 2019 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : Federal Motor Vehicle Safety Standard (“FMVSS”) No. 110 S4.2.1.1 requires that, “The vehicle maximum load on the tire is not to be greater than the applicable maximum load rating as marked on the sidewall of the tire.” Subject vehicles are equipped with tires that do not meet the required load rating. FMVSS 1 : 110 – Tire selection and rims FMVSS 2 : NR Description of the Safety Risk : A driver may rely on the incorrect load index and may overload the vehicle, which can cause a vehicle crash without prior warning. Description of the Cause : NR Part 573 Safety Recall Report 21V-848 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : Tire Component Description : Tire Component Part Number : 50562710 Supplier Identification : Component Manufacturer Name : Bridgestone Europe NV/SA Italian Branch Address : Via Energy Park, 14 Vimercate (MB) Foreign States 20871 Country : Italy Chronology : • On October 20, 2021, FCA Italy SpA (“FCA Italy”) Technical Safety and Regulatory Compliance recognized a tire issue existed on certain vehicles and the tire load index may not be sufficient, potentially not in compliance with FMVSS No. 110. • On October 26, 2021, FCA Italy determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles. Part 573 Safety Recall Report 21V-848 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : FCA US LLC (“FCA US”) will conduct a voluntary safety recall on all affected vehicles to replace the tires with incorrect load index with tires that meet the required load index and update the Owners Manual with the correct load index values. FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense. How Remedy Component Differs from Recalled Component : This recall is not related to a tire defect but rather an assembly issue where the vehicle was built with the incorrect tires. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : **11/02/2021: FCA US will notify dealers and begin notifying owners on or about 12/22/2021. Planned Dealer Notification Date : DEC 22, 2021 – DEC 22, 2021 Planned Owner Notification Date : DEC 22, 2021 – DEC 22, 2021 * NR – Not Reported

**************************************************************************************************************

**************************************************************************************************************

SEOCONTENT-END