November 10, 2021 NHTSA CAMPAIGN NUMBER: 21V873000
Disabled air bags can increase the risk of injury to occupants in a crash.
NHTSA Campaign Number: 21V873
Manufacturer Chrysler (FCA US, LLC)
Components AIR BAGS
Potential Number of Units Affected 99,255
Summary
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
Remedy
Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is Y79.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
New Safety Recall Advanced Communication – Y79
FCA US LLC (FCA US) has announced a safety recall on certain 2021 Model Year (WL) Jeep® Grand Cherokee and 2022 Model Year (WS) Wagoneer/Grand Wagoneer vehicles.
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have been built with incorrect Occupant Restraint Controller (ORC) module software. The airbag warning indicator may not illuminate to notify the operator of possible compromised airbag system functionality. If specific ORC internal faults are active, then a diagnostic trouble code (DTC) will not be set and the airbag warning indicator may not illuminate. The internal faults will disable deployment of both the driver and passenger airbag squib and knee airbags. Reduced occupant protection in the event of a crash may result in an increased risk of injury to motor vehicle occupants.
SERVICE ACTION
FCA US will conduct a voluntary safety recall to reprogram the ORC module with correct software. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 4th Quarter of 2021.
Revision 2 December 2021
Dealer Service Instructions for:
Safety Recall Y79 / NHTSA 21V-873 Occupant Restraint Controller
NOTE: Added an additional step in the service procedure below (Step 2).
Remedy Available
| 2021 | (WL) | Jeep Grand Cherokee |
| 2022 | (WS) | Wagoneer/Grand Wagoneer |
NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The Occupant Restraint Controller (ORC) on about 102,837 of the above vehicles may have the incorrect software version. If specific ORC internal faults are active, then a diagnostic trouble code (DTC) will not be set and the airbag warning indicator may not illuminate. The internal faults will disable deployment of both the driver and passenger airbag squib (related to airbag venting post deployment) and knee airbags. Reduced occupant protection in the event of a crash may result in an increased risk of injury to motor vehicle occupants.
Repair
The ORC module on involved vehicles must be reprogrammed with new software.
Parts Information
No parts are required to perform this service procedure.
Parts Return
No parts return required for this campaign.
Special Tools
The following special tools are required to perform this repair:
| ➢ NPN | wiTECH Mopar Diagnostic Pod (MDP) |
| ➢ NPN | Laptop Computer |
| ➢ NPN | wiTECH Software |
Service Procedure
Reprogramming the ORC Module Procedure
NOTE: The wiTECH scan tool must be used to perform this recall. This procedure must be performed with the latest software release level. If the 1. Open the hood. Install a battery charger and verify that the charging rate reprogramming flash for the ORC is aborted or interrupted, repeat the procedure. The ORC must be at the latest calibration level after completing this recall.
- Open the hood. Install a battery charger and verify that the charging rate provides 13.2 to 13.5 volts. Do not allow the charger to time out during the flash process. Set the battery charger timer (if so equipped) to continuous charge.
NOTE: Use an accurate stand-alone voltmeter. The battery charger volt meter may not be sufficiently accurate. Voltages outside of the specified range will cause an unsuccessful flash. If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage.
- Turn the ignition to the “ON” position.
NOTE: The ignition MUST be in the “ON” position before connecting the MDP.
- Connect the wiTECH Mopar Diagnostic Pod (MDP) to the vehicle data link connector.
- Place the ignition in the “RUN” position.
- Open the wiTECH 2.0 website.
- Enter your “User id” and “Password”, and then select “Finish” at the bottom of the screen.
- From the “Vehicle Selection” screen, select the vehicle to be updated.
- From the “Action Items” screen, select the “Topology” tab.
- From the “Topology” screen, click on the “ORC” icon.
- From the “ORC” screen, select the “DTC’s” tab, if any DTC’s are present compare the DTC’s to the DTC’s highlighted below and ensure there are not active or stored codes (B0099-96, C10CC-49, B2207-00, B2208-00, B220B00).
- If the above DTC’s are present, reference the service manual for further information on diagnosing the specific DTC’s. DO NOT proceed with reprogramming the ORC module.
- From the “ORC” screen, select the “Flash” tab, then compare the “Current Electronic Control Unit (ECU) Part Number” with the “New ECU Part Number” listed.
- If the “Current ECU part Number” is the same as the “New Part Number”, proceed to Step 19.
- If the “Current ECU part Number” is NOT the same as the “New Part Number”, continue with Step 13.
- From the flash ECU agreement page, agree to terms by checking the box.
- Select “Flash ECU” then follow the wiTECH screen instructions to complete the flash.
- Once the flash is complete, cycle the ignition.
- Select the “View DTCs” tab.
- Select “Clear All DTCs” and then select “Close”.
- Perform a EPS reset procedure below:
NOTE: If the EPS module is not reset, this may cause the EVIC to display a service the ALM (Active Lane Management) message.
a) Go to perform an EPS reset with wiTECH Go to the “Guided Diagnostics” menu
b) Select “Reset ECU”.
c) Select “EPS” from the list of modules.
d) Click “Continue” at the bottom of the page then follow the wiTECH prompts.
e) Clear all DTC’s that may have been set in any module due to reprogramming. The wiTECH application will automatically present all DTC’s after the flash and allow them to be cleared.
- Remove the battery charger from the vehicle and then close the hood.
- Turn off the vehicle, unplug the wiTECH Mopar Diagnostic Pod (MDP) and open and close the driver’s door. Let all modules go to sleep (This should take approximately one minute).
- Return the vehicle to the customer.
Chronology :
- On September 29, 2021, FCA US LLC (“FCA US”) Product Engineering was notified that, during a configuration review at the supplier for an unrelated manufacturing issue, an error was identified with one squib driver circuit that identified three associated internal faults not mapped to a DTC.
- On October 6, 2021, the FCA US Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation and discovered that some 2021 MY Jeep Grand Cherokee L and 2022 MY Jeep Wagoneer and Jeep Grand Wagoneer vehicles may not set a DTC and the airbag warning indicator may not illuminate.
- As of November 4, 2021, FCA US has identified zero customer complaints, zero warranty claims, and zero field reports potentially related to this issue for all markets.
- As of November 4, 2021, FCA US is not aware of any accidents or injuries potentially related to this issue for all markets.
- On November 4, 2021, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.
3 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| JEEP | GRAND CHEROKEE | 2021 |
| JEEP | GRAND WAGONEER | 2022 |
| JEEP | WAGONEER | 2022 |
15 Associated Documents
Remedy Instructions and TSB
RCRIT-21V873-0571.pdf 783.309KB
Remedy Instructions and TSB
RCRIT-21V873-5770.pdf 782.86KB
RCRIT-21V873-5770
Recall Quarterly Report #1, 2021-4
RCLQRT-21V873-7661.PDF 211.138KB
RCLQRT-21V873-7661
Manufacturer Notices(to Dealers,etc) – NSRAC re New Safety Recall Advanced Communication Y79 FCA US LLC (FCA US) has announced a safety recall on certain 2021 Model Year (WL) Jeep Grand Cherokee and 2022 Model Year (WS) Wagoneer/Grand Wagoneer vehicles.
RCMN-21V873-0950
Recall Acknowledgement
RCAK-21V873-2530.pdf 645.205KB
RCAK-21V873-2530
ISSUED Owner Notification Letter(Part 577)
RCONL-21V873-3588.pdf 517.129KB
Manufacturer Notices(to Dealers,etc) – Dealer Notice re Safety Recall Y79 – ORC DTC/Warning Lamp, reopen recall on specific VINs on Dec. 7, 2021
RCMN-21V873-1222.pdf 106.751KB
RCMN-21V873-1222
Remedy Instructions and TSB
RCRIT-21V873-9830.pdf 786.751KB
RCRIT-21V873-9830
Miscellaneous Document – FCA US LLC Recall Part Numbers Y79 ORC may not properly set a DTC
RMISC-21V873-0098.pdf 214.682KB
RMISC-21V873-0098
Defect Notice 573 Report
RCLRPT-21V873-6800.PDF 215.656KB
RCLRPT-21V873-6800
Renotification Notice
RCRN-21V873-1000.pdf 1537.491KB
Recall Quarterly Report #2, 2022-1
RCLQRT-21V873-7236.PDF 211.242KB
RCLQRT-21V873-7236
ISSUED Renotification Notice
RCRN-21V873-6458
Recall Quarterly Report #3, 2022-2
RCLQRT-21V873-4209.PDF 211.333KB
RCLQRT-21V873-4209
Recall Quarterly Report #4, 2022-3
RCLQRT-21V873-6944.PDF 211.446KB
RCLQRT-21V873-6944
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V873&docType=RCL
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SaleBestseller No. 10
OBD2 Scanner Code Reader AL600 - ABS & SRS Diagnostics with Active Test, Car Diagnostic Scan Tool with Oil/ BMS/ SAS Reset, Full OBD2 Functions, Lifetime Free Update, LED Lights - by TOPDON
- 【ABS & SRS Scan Tool 】 Help you diagnose issues with both anti-lock braking system (ABS) and internal airbag system (SRS); test their sensors, valves, or solenoids; and keep track of any threats in real time to prevent unexpected damage with these 2 essential safety systems, which a normal OBD2 scanner cannot do. Compatible with GM, Nissan, Fiat, Benz, Volvo, LandRover, BMW, USAFord.
- 【3 Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this diagnostic tool, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
- 【All OBD2 Test Modes 】 Quickly tell you the exact cause behind the check engine warning light. This ABS & SRS scan tool is also a fully-featured obd2 code reader; can read/clear engine light codes, show live data, and do I/M readiness test ... to solve emission issues, and help pass smog test for most post-1996 OBD2/CAN vehicles. Plus, it has the now-popular DTC lookup library to save searching repair materials online.
- 【User-Oriented 】 Physically, you will like the feel of this obd2 scanner with the black rubber grip thing all around the outside edge. Durable enough to stand the accidental drop. Thanks to its easily accessible menu, you can operate all functions in minutes, with the press of a few buttons. 3-color LEDs intuitively indicate if everything's good, there's a warning, or there's a serious issue. There’s even an LED integrated into the connector port so you can hook it up in darkness.
- 【Worry-Free Purchase 】 You can update this scan tool through an internet USB to have the latest software for its optimized performance, with no extra costs throughout all its using life. We offer you 1-year quality backup period with 30-day unconditional return & replacement policy. TOPDON offers reliable customer support on Facebook during weekdays. Search “TOPDON Official” on Facebook and contact us via message. Multilingual Menu: EN, FR, ES, DE, IT, RU, PT, and JP.
Last update on 2023-01-19 / Affiliate links / Images from Amazon Product Advertising API
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