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November 10, 2021 NHTSA CAMPAIGN NUMBER: 21E093000
Disabled air bags can increase the risk of injury to occupants in a crash.
NHTSA Campaign Number: 21E093
Manufacturer Chrysler (FCA US, LLC)
Components EQUIPMENT
Potential Number of Units Affected 35
Summary
Chrysler (FCA US, LLC) is recalling certain Mopar Occupant Restraint Controllers, part numbers 68518544AE, 68518543AE, 68518542AF, 68476781AB, and 68425814AE. The Occupant Restraint Controllers (ORC) may have incorrect software, which can disable the driver, passenger, and knee air bags without warning.
Remedy
Dealers will repurchase the Occupant Restraint Controllers, free of charge. Owner notification letters were mailed on January 20, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is Y82.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
November 2021
Dealer Information for:
Equipment Safety Recall Y82 NHTSA 21E-093 Occupant Restraint Controller
Subject
FCA US LLC (FCA US) has announced an equipment safety recall on certain Mopar Occupant Restraint Controller (ORC) Module part numbers:
68518544AE
68518543AE
68518542AF
68476781AB
68425814AE
68425813AB
Dealers may have purchased an ORC Module intended for the 2021 (WL) Jeep Grand Cherokee and 2022 (WS) Wagoneer/Grand Wagoneer.
The Occupant Restraint Controller (ORC) module may have incorrect software. The airbag warning indicator may not illuminate to notify the operator of possible compromised airbag system functionality. If specific ORC internal faults are active, then a diagnostic trouble code (DTC) will not be set and the airbag warning indicator may not illuminate. The internal faults will disable deployment of both the driver and passenger airbag squib (related to airbag venting post deployment) and knee airbags. Reduced occupant protection in the event of a crash may result in an increased risk of injury to motor vehicle occupants.
Parts Information
FCA US is conducting a voluntary equipment safety recall on all affected parts to repurchase suspect ORCs.
All dealers are required to return all affected purchased ORC modules in Additional Information order be repurchased.
If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.
Customer Services / Field Operations
FCA US LLC
SEOCONTENT-START
FCA US LLC Recall Part Number/Model Compatibility
Y82 ORC may not properly set a DTC
Submitted on November 10, 2021
The chart below shows the vehicle make/model/model year(s) in which the recalled components COULD be used/installed as aftermarket or service parts. This list does not represent vehicle models or model years in which the recalled components were used for initial vehicle production.
ORC PART NUMBERS BY MAKE/MODEL/MODEL YEAR(S)
Part Number / Name / Description
Make / Model
Model Year
68518544AE
68518543AE
68518542AF
68476781AB
68425814AE
Control Module – Occupant Restraint Controller
Control Module – Occupant Restraint Controller
Control Module – Occupant Restraint Controller
Control Module – Occupant Restraint Controller
Control Module – Occupant Restraint Controller
Jeep Grand Cherokee L
2021
Jeep Wagoneer / Grand Wagoneer
2022
**************************************************************************************************
11/11/2021
_____________________________________________________________________
New Safety Recall Advanced Communication – Y82
FCA US LLC (FCA US) has announced an equipment safety recall on certain Mopar Occupant Restraint Controllers (ORC).
REASON FOR THIS SAFETY RECALL
Customers may have purchased an ORC module that may have the incorrect software. The airbag warning indicator may not illuminate to notify the operator of possible compromised airbag system functionality. If specific ORC internal faults are active, then a diagnostic trouble code (DTC) will not be set and the airbag warning indicator may not illuminate. The internal faults will disable deployment of both the driver and passenger airbag squib and knee airbags. Reduced occupant protection in the event of a crash may result in an increased risk of injury to motor vehicle occupants.
SERVICE ACTION
FCA US will conduct a voluntary safety recall on all affected parts to repurchase suspect ORC modules. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 4th Quarter of 2021.
We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles.
Customer Services Field Operations
FCA US LLC
******************************************************************************************************************
Y82/NHTSA 21E-093
YOUR SCHEDULING OPTIONS
1. RECOMMENDED OPTION
Call your authorized Chrysler / Dodge / Jeep® / RAM Dealership
2. Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can confirm part availability and help schedule an appointment
DEALERSHIP INSTRUCTIONS
Please reference Safety Recall Y82.
IMPORTANT SAFETY RECALL
Occupant Restraint Controller
Dear [Name],
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
FCA has decided that a defect, which relates to motor vehicle safety, exists in certain Mopar Occupant Restraint Controller (ORC) Module Part Number: 68518544AE 68518543AE, 68518542AF, 68476781AB, 68425814AE, 68425813AB.
It is extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers.
WHY DOES MY ITEM OF EQUIPMENT NEED REPAIRS?
FCA US records indicate that you may have purchased an Mopar ORC module for your vehicle. Some of the ORC modules may have incorrect software. The airbag warning indicator may not illuminate to notify the operator of possible compromised airbag system functionality. If specific ORC internal faults are active, then a diagnostic trouble code (DTC) will not be set and the airbag warning indicator may not illuminate. The internal faults will disable deployment of both the driver and passenger airbag squib (related to airbag venting post deployment) and knee airbags. Reduced occupant protection in the event of a crash may result in an increased risk of injury to motor vehicle occupants.
HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE?
FCA US is conducting a voluntary equipment safety recall on all affected parts to repurchase suspect ORC modules. Be sure to bring the ORC module(s) with this letter to your dealership. We recommend that you schedule a service appointment to minimize your inconvenience.
TO SCHEDULE YOUR FREE REPAIR,
CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter.
Customer Assistance/Field Operations
Fiat Chrysler Automobiles US LLC
[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway
Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-
9153), or go to safercar.gov.
[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004,
Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.
Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371
SEOCONTENT-END
1 Affected Product
Equipment
BRAND | PART NO. | PRODUCTION DATES |
MOPAR | OCCUPANT RESTRAINT CONT. |
6 Associated Documents
Defect Notice 573 Report
RCLRPT-21E093-8754.PDF 217.657KB
Miscellaneous Document – Recall Part Number-Model Compatibility for ORC
RMISC-21E093-4066.pdf 421.449KB
Recall Acknowledgement
RCAK-21E093-3706.pdf 645.166KB
Manufacturer Notices(to Dealers,etc) – Equipment NSRAC re New Safety Recall Advanced Communication – Y82 FCA US LLC (FCA US) has announced an equipment safety recall on certain Mopar Occupant Restraint Controllers (ORC)
Remedy Instructions and TSB
RCRIT-21E093-8954.pdf 129.678KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21E093-7338.pdf 157.062KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21E093&docType=RCL
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