Safety Recall Y80 Trailer Reverse Steering Control Module – 2021 Ram 1500 Pickup Trucks

November 23, 2021 NHTSA CAMPAIGN NUMBER: 21V918000

Rearview Image May Not Display/FMVSS 111

A rearview camera that does not display an image reduces the driver’s rear view, increasing the risk of a crash.

 

NHTSA Campaign Number: 21V918

Manufacturer Chrysler (FCA US, LLC)

Components BACK OVER PREVENTION, STEERING

Potential Number of Units Affected 38,157

 

Summary

Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 pickup trucks. The Trailer Reverse Steering Control Module (TRSCM) may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”

 

Remedy

The remedy is currently under development. Interim owner notification letters were mailed on January 19, 2022. Owner notification letters were mailed on February 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is Y80.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


New Safety Recall Advanced Communication – Y80

FCA US LLC (FCA US) has announced a safety recall on certain 2021 Model Year (DT) Ram 1500 Pickup vehicles equipped with Trailer Reverse Steering Control (Sales Code XA1).

VINs identified as being involved in this campaign are currently live and searchable. Stop sale is in effect for the above-identified vehicles.

Vehicles impacted by a stop sale are eligible for reimbursement allowance through the Recall Floorplan Reimbursement Policy (RFPRP), which can be requested upon recall claim submission.

 

REASON FOR THIS SAFETY RECALL

Some of the above vehicles may be equipped with a Trailer Reverse Steering Control Module (TRSCM) that prevents the rearview image from displaying under certain conditions. An Electronic Throttle Control warning indicator may also be illuminated in the instrument panel cluster. The vehicle operator will notice that the rearview image is not displayed if attempting to reference the image while backing. If this warning is not heeded, backing without verifying it is safe to do so could lead to an increased risk of injury to people outside the vehicle.

The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 571.111 S6.2.6 which requires that “The rear visibility system default to the rearview image being visible, and meet the requirements of FMVSS 571.111 S6.2.1 (field of view) and S6.2.2 (image size) at the beginning of each backing event, regardless of any modifications to the field of view that the driver had previously selected.”

 

SERVICE ACTION

FCA US will conduct a voluntary safety recall on all affected vehicles. The remedy is currently under development. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 1st Quarter of 2022.

 


February 2022

Dealer Service Instructions for:

Safety Recall Y80 / NHTSA 21V-918 Trailer Reverse Steering Control Module

 

Remedy Available

2021 (DT) Ram 1500 Pickup

 

NOTE:  This recall applies only to the above vehicles equipped with Trailer Reverse Steering Control (Sales Code XA1)

NOTE:  Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.

 

IMPORTANT:  Some of the involved vehicles may be in dealer new vehicle inventory.  Federal law requires you to complete this recall service on these vehicles before retail delivery.  Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service.  Involved vehicles can be determined by using the VIP inquiry process.

 

Subject

The Trailer Reverse Steering Control Module (TRSCM) software on about 38,150 of the above vehicles may prevent the rearview image from displaying under certain conditions. An Electronic Throttle Control warning indicator may also be illuminated in the instrument panel cluster. The vehicle operator will notice that the rearview image is not displayed if attempting to reference the image while backing. If this warning is not heeded, backing without verifying it is safe to do so could lead to an increased risk of injury to people outside the vehicle.

The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 571.111 S6.2.6 which requires that “The rear visibility system default to the rearview image being visible, and meet the requirements of FMVSS 571.111 S6.2.1 (field of view) and S6.2.2 (image size) at the beginning of each backing event, regardless of any modifications to the field of view that the driver had previously selected.”

 

Repair

Reset the Trailer Reverse Steering Control Module (TRSCM) then reprogram the TRSCM with the latest available software.

CAUTION: This is a multi-stage single flash. If power is disrupted between the end of the first stage and start of the second, the TRSCM may not be recoverable and will require replacement.

 

Parts Information

No parts are required to perform this service procedure.

 

Parts Return

No parts return required for this campaign.

 

Special Tools

The following special tools are required to perform this repair:

➢ NPN wiTECH MicroPod II
➢ NPN Laptop Computer
➢ NPN wiTECH Software

 

Service Procedure

NOTE: The TRSCM must be reset before performing this software update. Perform the following steps to reset the TSRCM first before proceeding with the software update.

 

  1. Remove the two screws (1) along the bottom edge of the lower steering column opening cover then lower the cover (2) to gain access to the interior Power Distribution Center (PDC) (Figure 1).

CAUTION: Do not stress any wires while lowering the panel.

 

  1. To reset the TRSCM, remove and reinstall the TRSCM fuse 53 in the interior PDC, then cycle the ignition (Figure 2).

 

  1. Install the lower steering column cover (2) then install and tighten the two screws (1) (Figure 1).

 

NOTE: The wiTECH scan tool must be used to perform this recall.  The wiTECH software is required to be at the latest release level before performing this procedure. If the reprogramming flash for the TRSCM is aborted or interrupted, repeat the procedure. The TRSCM software must be at the latest software calibration level after completing this recall.

CAUTION: This is a multi-stage single flash. If power is disrupted between the end of the first stage and start of the second, the TRSCM may not be recoverable and will require replacement.

 

  1. Open the hood. Install a battery charger and verify that the charging rate provides 13.0 to 13.5 volts. Do not allow the charger to time out during the flash process.  Set the battery charger timer (if so equipped) to continuous charge.

 

NOTE:  Use an accurate stand-alone voltmeter.  The battery charger volt meter may not be sufficiently accurate.  Voltages outside of the specified range will cause an unsuccessful flash.  If voltage reading is too high, apply an electrical load by activating the park or headlamps and/or HVAC blower motor to lower the voltage.

 

  1. Connect the wiTECH micro pod II to the vehicle data link connector.

 

  1. Place the ignition in the “RUN” position.

 

  1. Open the wiTECH 2.0 website.

 

  1. Enter your “User id” and “Password” and your “Dealer Code”, then select “Sign In” at the bottom of the screen.  Click “Accept”.

 

  1. From the “Vehicle Selection” screen, select the vehicle to be updated.

 

  1. From the “Action Items” screen, select the “Topology” tab.

 

  1. From the “Topology” tab, select the “TRSCM” icon.

 

  1. From the “Flash” tab, compare the “Current Electronic Control Unit (ECU) Part Number” with the “New ECU Part Number” listed.
    • If the “Current ECU part Number” is the same as the “New Part Number”, proceed to Step 18.
    • If the “Current ECU part Number” is NOT the same as the “New Part Number”, continue with Step 13.

 

  1. From the TRSCM tab, select the TRSCM flash part number. Read the flash special instructions page.  Select “OK” to continue.

 

NOTE: When starting this ECU flash programming session, the progress bar may hang for about 2 minutes in the beginning and at the end of the flash process.

 

  1. From the flash ECU agreement page, agree to terms by checking the box.

 

  1. Select “Flash ECU” and then follow the wiTECH screen instructions to complete the flash.

 

  1. Click “View DTCs”, select “Clear All DTCs”, click “Continue” and then click “Close”.

 

  1. Cycle the ignition to the “OFF” position then back to the “RUN” position before clearing any DTCs that may have been set in any module during the flash process.

 

  1. Click “View DTCs”, select “Clear All DTCs”, click “Continue” and then click “Close”.

 

  1. Confirm the software is at the latest available calibration level.

 

  1. Place the ignition in the “OFF” position and then remove the wiTECH micro pod II device from the vehicle.

 

  1. Remove the battery charger from the vehicle.

 

  1. Close the engine compartment hood and return the vehicle to the customer or inventory.

 

Owner Notification and Service Scheduling

All involved vehicle owners known to FCA are being notified of the service requirement by first class mail.  They are requested to schedule appointments for this service with their dealers.  A generic copy of the owner letter is attached.

 


Chronology :

  • On October 27, 2021, FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance recognized that the TRSCM may fail internally resulting in the rearview camera image not displaying during a backing event, potentially not in compliance with FMVSS No. 111.
  • On November 18, 2021, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
RAM 1500 2021

 


16 Associated Documents

Noncompliance Notice 573 Report

RCLRPT-21V918-5824.PDF 214.222KB

RCLRPT-21V918-5824

 


Recall Acknowledgement

RCAK-21V918-2528.pdf 645.13KB

RCAK-21V918-2528

 


Manufacturer Notices(to Dealers,etc) – New Safety Recall Advanced Communication Y80 FCA US LLC (FCA US) has announced a safety recall on certain 2021 Model Year (DT) Ram 1500 Pickup vehicles equipped with Trailer Reverse Steering Control (Sales Code XA1)

RCMN-21V918-9059.pdf 97.427KB

RCMN-21V918-9059

 


ISSUED Interim Owner Notification Letter(Part 577)

RIONL-21V918-4882.pdf 67.878KB

RIONL-21V918-4882

 


Manufacturer Notices(to Dealers,etc) – NSRAC re New Safety Recall Advanced Communication Y80 FCA US LLC (FCA US) has announced a safety recall on certain 2021 Model Year (DT) Ram 1500 Pickup vehicles equipped with Trailer Reverse Steering Control (Sales Code XA1).

RCMN-21V918-7248.pdf 101.179KB

RCMN-21V918-7248

 


Manufacturer Notices(to Dealers,etc) – NSRAC re FCA US LLC (FCA US) has announced a safety recall on certain 2021 Model Year (DT) Ram 1500 Pickup vehicles equipped with Trailer Reverse Steering Control (Sales Code XA1).

RCMN-21V918-8214.pdf 156.11KB

RCMN-21V918-8214

 


Remedy Instructions and TSB

RCRIT-21V918-7264.pdf 524.623KB

RCRIT-21V918-7264

 


ISSUED Owner Notification Letter(Part 577)

RCONL-21V918-0894.pdf 174.976KB

RCONL-21V918-0894

 


ISSUED Owner Notification Letter(Part 577)

RCONL-21V918-3714.pdf 175.726KB

RCONL-21V918-3714

 


Recall Quarterly Report #1, 2022-1

RCLQRT-21V918-8309.PDF 211.155KB

RCLQRT-21V918-8309

 


ISSUED Renotification Notice

RCRN-21V918-6051.pdf 102.557KB

RCRN-21V918-6051

 


Recall Quarterly Report #2, 2022-2

RCLQRT-21V918-5555.PDF 211.26KB

RCLQRT-21V918-5555

 


Miscellaneous Document – Y80 Email Blast

RMISC-21V918-6332.pdf 321.188KB

RMISC-21V918-6332

 


Recall 573 Report – 2/8/22

RCLRPT-21V918-5903.PDF 214.289KB

RCLRPT-21V918-5903

 


Recall 573 Report – 1/18/22

RCLRPT-21V918-5916.PDF 214.223KB

RCLRPT-21V918-5916

 


Recall Quarterly Report #3, 2022-3

RCLQRT-21V918-4977.PDF 211.351KB

RCLQRT-21V918-4977

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V918&docType=RCL

 


 

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  • ☑️【ABS/SRS/Engine/Transmission Diagnostic Tool +Battery Voltage Test& AUTOVIN】Wi-Fi one click update +Battery Voltage Test +Auto Vin+Record History; One-click wifi update and free for fixing more bugs; Realtime battery voltage graphing helps to Judge the state of the battery; Auto Vin, facilitate accurate diagnosis and provide useful information; Save the historical diagnosis report, replay the data flow, and provide you with useful parameters to prevent unnecessary repair
  • 🔔【One to one Technical feedback and support】 Base on cloud server of launch,the “feedback function” can get the professional guidance of Launch Engineer.An excellent choice for family car owners. No extra paid updates, keep your diagnostic software updated and coverage increased, saving you even more money. 🎁Great Gift Idea For Every Car Owner💡Fast 7.0 Android💡16GB Memory💡5" touch HD screen💡6100mAh Rechargeable Battery
  • 🎁【5-Year Warranty &10 Language Free To Use】 Launch CRP123E scan tool supports 10 languages. Choose your native language without encountering any sort of language barrier--English, French, Spanish, German, Russian, Korean, Japanese, Portuguese, Italian, Traditional Chinese. 🚩5 YEARs Warranty 🚩Conact seller to get Free Gift 🚩Fast delivery by Amazon

Last update on 2022-11-20 / Affiliate links / Images from Amazon Product Advertising API

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