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Revised December 2021
Dealer Service Instructions for:
Safety Recall Y60 / NHTSA 21V-398 Wheel Studs
NOTE: Added, revised repair procedure to include parts list and repair to address vehicles with failed stud(s) after inspection.
NOTE: This Service Procedure applies ONLY for specific Fleet Vehicles.
Remedy Available
2019 – 2021 | (D2) | Ram![]() |
NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The flanged wheel lug nuts on about 1,394 of the above vehicles may have been over-torqued during service to an incorrect torque specification in the Service & Owner’s information. A yielded wheel stud may eventually break, which could lead to a wheel separating from the vehicle during operation. A wheel separating from the vehicle could cause a vehicle crash without prior warning and/or the wheel/tire could pose a risk to other vehicles or pedestrians.
Repair
This specific campaign (Y60) was initially launched to Enterprise locations in August, 2021 to allow inspection of a controlled subset of vehicles.
- If the inspection on all wheel studs passed, the owner’s manual was updated and the recall was closed.
- If the inspection failed for any stud, an interim LOP (22-Y6-0L-81) was
identify failed wheel studs and continue through procedure for repair and closure used and those vehicles were held until parts were to be available.
Parts are now available for this campaign. Repeat the inspection process to of the recall.
- Remove all four wheel and tire assemblies and inspect all wheel studs – reference section Wheel Stud Inspection Procedure.
- All impacted Enterprise locations received (1) “Mopar Essential Tool #2077700030 – Go/No-Go Gauge” in August, 2021. All dealers received one (1) “Mopar Essential Tool #2077700030 – Go/No-Go Gauge” the week of November 1, 2021. Please ensure the gauge is kept in a secure location to be utilized for the duration of this campaign.
- If there are any questions regarding delivery of the “Mopar Essential Tool #2077700030 – Go/No-Go Gauge”, contact the Mopar Essential Tool Call Center ( 1-855-298-2687 / moparessentialtools.com ).
- Additional tools are available in limited quantities, if required. Utilize the above Mopar Essential Tool Call Center or website to submit a request.
- If any of the wheel studs do not pass inspection – reference sections Front Axle Stud Removal and Installation Procedure or section C. Rear Axle Stud Removal and Installation Procedure.
- Dealers and/or Enterprise repair locations are required to locate the lug nut torque specification page in the owner’s manual/user’s manual and attach a label over the existing lug nut torque specifications information page. Also insert and staple the addendum card to the same page – reference section Owner’s Manual Update.
- All Enterprise locations received addendum cards and adhesive labels in August, 2021. If additional material is required, follow the steps below.
- Process Steps to obtain Addendum Card(s) and/or Adhesive Label(s):
- Access the “DealerCONNECT” website.
- Select the “Marketing” link in the header of DealerCONNECT.
- Locate the “Product Information” section heading on the Marketing page.
- Select the “Literature and Merchandising Materials” link in the product information section.
- Locate the “Mopar” section heading on the Literature and Merchandising Materials page.
- Select the “Recall Labels /Cards” link listed in the MOPAR section.
- Select Item>Update Cart>Submit Order.
- Dealers can order a minimum of 10 pieces (both labels and addendum cards) at a time and a maximum of 50 pieces. Note that labels and addendum cards should be ordered in sets.
Parts Information
Due to the significant quantity of vehicles and parts involved in this campaign, a STAR Case must be submitted in order to request parts.
Please access Cherwell via the Service Library link to create a STAR Case.
Please provide the VIN, Model Year and Family, Mileage, Dealer Code and failed stud location(s) and quantities (i.e. Driver Front – 2, Passenger Rear – 4). Review the parts lists below and provide required parts list in STAR Case.
NOTE: Parts are packaged in kits. Most kits contain material to repair one or more wheels depending on the number of failed studs per truck. It is expected that the unused parts are maintained for future vehicles requiring repair. PLEASE CHECK YOUR DEALER INVENTORY PRIOR TO PROVIDING REQUIRED PARTS LIST TO STAR.
Important – When submitting the STAR Case- On the Repair Information Screen when selecting the “Next Step” – be sure to select “Y26 Wheel Stud Recall” from the list of options. This will route your ticket to the appropriate agent. DO NOT select “I will wait for STAR Response”, or any other available option.
Dealers must place their own axle fluid orders, if fluid is needed. STAR will then verify that all of the required information is accurate, and will place the order for the appropriate parts.
# | MY | Vehicle | Axle Sales Code | Required | Part Description | C-Kit P/N | Qty per C-Kit | Qty. |
1 | 20122021 | D2 DD DP | – | Failed Inspection | M14x1.50×70.00 Wheel Stud – Front | CSZMY261AA | 10 | ONLY quantity failing inspection is needed; note: DP – 10 per wheel, Others – 8 per wheel; x 2 rear wheels |
2 | 20122021 | D2 DD | – | Failed Inspection | M14x1.50×80.00 Wheel Stud – Rear | CSZMY263AA | 5 | ONLY quantity failing inspection is needed; note: |
3 | 20122021 | D2 DD DP | – | ONLY if needed | Flanged Lug Nut | CSZMY264AA | 8 | ONLY if needed; note: DP – 10 per wheel, Others – |
4 | 20122021 | D2 DD | DRX | Required for Rear Stud Replacement | BOLT, Rear Hub – Hex Flange Head, 7/16-14×35.00 | CSZMY266AA | 8 | required when any REAR studs fail inspection; note: 8 per wheel; x2 rear wheels |
5A | 20192020 | D2 | DRC | Required for Rear Stud Replacement | Bolt, M12 Rear hub | CSZMY267AA | 8 | required when any REAR studs fail inspection; note: 8 per wheel; x2 rear wheels |
5B | 2021 | D2 | DRC | Required for Rear Stud Replacement | BOLT, M12 Rear Hub | CSZMY267AA | 8 | required when any REAR studs fail inspection; note: 12 per wheel; x2 rear wheels |
6 | 20192021 | D2 DD | DRX | Required for Rear Stud Replacement | Seal, Wheel Bearing | CSZMY26BAA | 2 | required when any REAR studs fail inspection; note: 1 per wheel; x2 rear wheels |
7 | 20192021 | D2 | DRC | Required for Rear Stud Replacement | Seal, Wheel Bearing | CSZMY26DAA | 5 | required when any REAR studs fail inspection; note: 1 per wheel; x2 rear wheels |
8 | 20192021 | D2 DD | DRX | Required for Rear Stud Replacement | O-Ring, Axle Shaft | CSZMY26CAA | 10 | required when any REAR studs fail inspection; note: 1 per wheel; x2 rear wheels |
9 | 20192021 | D2 | DRC | Required for Rear Stud Replacement | O-Ring, Axle Shaft | CSZMY26EAA | 10 | required when any REAR studs fail inspection; note: 1 per wheel; x2 rear wheels |
10 | 20122021 | D2 DD | – | Required for Rear Stud Replacement | Bolt, Rear Rotor to hub | CSZMY26HAA | 8 | required when any REAR studs fail inspection; note: 8 per wheel; x2 rear wheels |
Axle Fluid Part Numbers
MY | Vehicle | Sales Code | Axle Fluid PN |
2019-2021 | DP | DRY | 68449546AA MS-A0759 |
2019-2021 | D2,DD | DRX | |
2019-2021 | D2 | DRC | 68449547AA MS-8985 |
Parts Return
Parts returns are not required for this campaign.
Special Tools
The following special tools are required to perform this repair:
➢ 8677 | Remover, Ball Joint |
➢ 2067700030 | Guide, Hub |
➢ 8954A | Socket, Hub Nut 6 Pin |
➢ 2029500030 | Socket, Hub Nut 9 Pin |
➢ 2066600030 | Socket, Hub Nut 12 Pin |
➢ 2066700030 | Installer, Hub Seal (12.0” Ring Gear) |
➢ 8693 | Installer, Hub Seal (11.5” Ring Gear) |
➢ C-4171 | Handle |
➢ 2077700030 | Stud Inspection Tool |
Service Procedure
A. Wheel Stud Inspection Procedure
- Using a wire brush clean the threads on all of the wheel studs.
- Measure approximately 25mm from the axle flange surface up the stud and place a mark (Figure 3). If no measurement tool is available, use the color of the stud to identify the measurement area (Figure 2).
- Attempt to insert the stud measurement tool in the following locations of the stud at different angles: (Figure 2). a) At the base of the wheel stud.
a) At the base of the wheel stud.
b) At the center of the 25mm measurement area.
c) Near the 25mm mark.
- Did the measurement tool insert fully into ANY of the wheel studs at all three locations? See sample illustrations below (Figure 3 and Figure 4).
- If YES (aka. any Bad Studs), continue to section B. Front Axle Stud Removal and Installation Procedure or section C. Rear Axle Stud Removal and Installation, depending on failed stud wheel location.
- If NO (aka. All Good Studs), reinstall the wheel and tire assemblies by tightening all of the lug nuts to 175N·m (129ft. lbs.) and continue to section D. Owner’s Manual Update.
B. Front Axle Stud Removal and Installation Procedure
- Raise and support the vehicle.
- Attach special tool 8677 onto the front hub and press the wheel stud out of the wheel hub (Figure 5).
- Install the NEW wheel stud into the flange.
- Install three proper sized washers onto the stud, then install a lug nut with the flat side of the nut against the washer.
- Tighten the lug nut until the stud is pulled into the hub flange. Verify that the stud is properly seated into the flange and no gap is present (Figure 6).
NOTE: Do not use an air impact tool to install the stud.
NOTE: Do Not Exceed 175 N·m (129ft. lbs.) of torque on the lug nut.
- Remove the lug nut and washers.
- Tighten the lug nuts to 175 N·m (129ft. lbs.).
NOTE: Lug Nut torque specification is a NEW revised specification.
- Lower the vehicle.
- If required, proceed to section C. Rear Axle Stud Removal and Installation Procedure.
- If rear studs do not require replacement, proceed to section Owner’s Manual Update.
C. Rear Axle Stud Removal and Installation Procedure
- Raise and support the vehicle.
- Remove the brake caliper adaptor bolts and brake caliper as an assembly and support the caliper (Figure 8).
- Remove the axle flange bolts (Figure 9).
- Slide the axle shaft out of the axle tube.
- Remove the retaining clip from the hub. Note the direction it is installed (Figure 10).
- Remove the hub nut key (Figure 11).
NOTE: If hub nut key will not remove freely, loosen or tighten hub nut to free the key.
- Using Socket, Hub Nut 6 Pin 8954A, or Socket, Hub Nut 9 Pin 2029500030, or Socket, Hub Nut 12 Pin 2066600030 remove the hub nut (Figure 12).
- Remove the hub assembly from the vehicle and set on a clean surface.
- If equipped: Remove the tone ring bolts.
- If equipped: Remove the tone ring.
- Place a mark on the hub and rotor for re-assembly.
- Remove the rotor bolts (Figure 13).
- Separate the brake rotor from the wheel hub.
- Attach special 8677 tool to hub and extract the wheel stud(s) (Figure 14).
- Install the NEW stud into the flange, install three proper sized washers onto the NEW stud, then install a lug nut.
- Tighten the lug nut until the stud is pulled into the hub flange. Verify that the stud is properly seated into the flange and no gap is present.
NOTE: Do not use an air impact tool to install the stud.
NOTE: Do Not Exceed 175 N·m (129ft. lbs.) of torque on the lug nut.
- Remove the lug nut and washers.
- Pry out the hub bearing seal from the back of the hub.
- Wipe the inner hub clean and repack the inner and out bearings with grease.
- Install the rear hub bearing.
- Install NEW grease seal with Installer, Hub Seal 2066700030 and Handle C-4171 for 12.0” Ring Gear or Installer, Hub Seal 8693 for 11.5” Ring Gear (Sales Code DRC = 12.0”) (Sales Code DRX=11.5” ) (Figure 15).
- Align the hub and rotor marks previously marked, and position the brake rotor to the wheel hub.
- Install the NEW rotor to hub bolts and tighten to 155N·m (144ft. lbs.).
- If equipped: Position the tone ring to the rotor.
- If equipped: Install the tone ring bolts and tighten to 26 N·m (17ft. lbs.).
- Install the Guide, Hub 2012800031 hub guide onto the axle tube and slide the hub over the guide and onto the axle tube and install front bearing into the hub (Figure 16).
- Install the hub bearing nut Socket, Hub Nut 2029500030 and tighten the hub bearing nut to 95 N·m (70 ft. lbs.) then reverse the nut 30° and align to the nearest notch (Figure 11).
- Install the hub nut locking key (Figure 11).
- Install the retainer ring (Figure 10).
NOTE: Retaining ring follows threads, with the hook side on the closest thread to the key.
- Clean the axle flange and hub.
- Install a NEW Axle Shaft O-ring or gasket (Figure 17).
- Slide axle shaft into the axle tube.
- Install NEW axle shaft flange bolts and tighten the bolts to your specific vehicle family, model, year and sales code, and bolt part number, see chart below (Figure 18).
- Position the caliper adapter and caliper to the mounting bracket (Figure 8).
- Install the two rear caliper adapter bolts and tighten to:
2019 – 2021 D2, DD 353N·m (260ft. lbs.) (Figure 8).
- Remove the rear differential oil fill plug (Figure 19).
- Verify the oil level is within 0.25” of the fill plug, add as needed (Figure 19).
- Install the fill plug and tighten to 32N·m (24ft. lbs.)
- Tighten the lug nuts to 175 N·m (129ft. lbs.).
NOTE: Lug Nut torque specification is a NEW revised specification.
- Lower the vehicle and proceed to Section D. Owner’s Manual Update.
D. Owner’s Manual Update
- Obtain the owner’s/user’s manual from the vehicle’s glove box, and attach the adhesive label over the existing wheel lug nut torque specifications section. Staple the addendum card onto the same page of the manual and reinstall owner’s/user’s manual into the glove box (Figure 20).
NOTE: If the owner’s manual is not available, provide the addendum/label to the customer and advise them to attach the label and the addendum card in the lug nuts torque section of the manual.
INFORMATION LOCATION MAY VARY FROM VEHICLE FAMILY
AND MODEL YEAR. Please ensure the label is placed over the existing incorrect torque information. The following two examples are variances in location of the lug nut torque specification:
This notice applies to your vehicle,
[Model Year and Model]
VIN XXXXXXXXXXXXXXXXX
Y60/NHTSA 21V-398
For questions, contact FCA Fleet Management at 248-420-3015.
Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. The last eight characters of your VIN are provided above.
REMEDY INSTRUCTIONS
Please reference Safety Recall Y60.
IMPORTANT SAFETY RECALL
Wheel Studs for Fleet Vehicles
Dear [Name],
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
FCA US has decided that a defect, which relates to motor vehicle safety, exists in certain [2012 – 2020 Model Year (D2) Ram 3500 Pickup, (DD) Ram 3500 Cab Chassis, and (DP) Ram 4500/5500 Cab Chassis] trucks.
WHY DOES MY VEHICLE NEED REPAIRS?
The flanged wheel lug nuts on your vehicle [1] may have been over-torqued during service to an incorrect torque specification in the Service & Owner’s manual, which can yield a wheel stud. A yielded wheel stud may eventually break, which could lead to a wheel separating from the vehicle during operation. A wheel separating from the vehicle could cause a vehicle crash without prior warning and/or the wheel/tire could pose a risk to other vehicles or pedestrians.
HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE?
FCA US will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer will inspect all the wheel studs and update the torque specification in the owner’s information. If any wheel stud is found to be potentially yielded, it will be replaced and the lug nuts will be tightened to the updated torque specification. The estimated repair time is about 2 hours. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit, which may require more time. Your time is important to us, so we recommend that you schedule a service appointment to minimize your inconvenience. Please bring this letter with you to your dealership.
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter.
Customer Assistance/Field Operations FCA US LLC
Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371
[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.
[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-4249153), or go to safercar.gov.
[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.
Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.
SEOCONTENT-START
Safety Recall Y60 – Wheel Studs Page 22
Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims paid will be used by FCA to record recall service completions and provide dealer payments.
Use the following labor operation numbers and time allowances:
Labor Operation Time
Number Allowance
Inspect Wheel Studs 22-Y6-01-82 0.6 hours
If pass, insert addendum card/label and close recall.
Inspect and Replace Wheel Studs – Front 22-Y6-01-83 0.7 hours
(One Side or Both Sides)
Inspect and Replace Wheel Studs – Rear 22-Y6-01-84 1.6 hours
(One Side)
Inspect and Replace Rear Wheel Studs – Rear 22-Y6-01-85 2.5 hours
(Both Sides)
Inspect and Replace Wheel Studs – Front 22-Y6-01-86 1.6 hours
(One Side or Both Sides) and Rear (One Side)
Inspect and Replace Wheel Studs – Front 22-Y6-01-87 2.5 hours
(One or Both Sides) and Rear (Both Sides)
Related Operations
Replacement of up to 2 additional studs 22-Y6-01-50 0.1 hours
(Can be claimed multiple times as required)
10 Lug Equipped 22-Y6-01-60 0.1 hours
Antilock Brakes Equipped (Tone Wheel) 22-Y6-01-61 0.2 hours
Completion Reporting and Reimbursement
Safety Recall Y60 – Wheel Studs Page 23
To view this notification on DealerCONNECT, select “Global Recall System” on the Service tab, then click on the description of this notification.
All involved vehicle owners known to FCA are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is attached.
All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner’s name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission.
To use this system, click on the “Service” tab and then click on “Global Recall System.” Your dealer’s VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use.
If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.
Customer Services / Field Operations
FCA US LLC Dealer Notification Owner Notification and Service Scheduling Vehicle Lists, Global Recall System, VIP and Dealer Follow Up Additional Information
This notice applies to your vehicle,
Y60/NHTSA 21V-398
For questions, contact FCA Fleet Management at 248-420-3015. Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. The last eight characters of your VIN are provided above. REMEDY INSTRUCTIONS Please reference Safety Recall Y60.
IMPORTANT SAFETY RECALL Wheel Studs for Fleet Vehicles
Dear [Name],
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. FCA US has decided that a defect, which relates to motor vehicle safety, exists in certain [2012 – 2020 Model Year (D2) Ram 3500 Pickup, (DD) Ram 3500 Cab Chassis, and (DP) Ram 4500/5500 Cab Chassis] trucks. WHY DOES MY VEHICLE NEED REPAIRS?
The flanged wheel lug nuts on your vehicle [1] may have been over-torqued during service to an incorrect torque specification in the Service & Owner’s manual, which can yield a wheel stud. A yielded wheel stud may eventually break, which could lead to a wheel separating from the vehicle during operation. A wheel separating from the vehicle could cause a vehicle
crash without prior warning and/or the wheel/tire could pose a risk to other vehicles or pedestrians. HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE? FCA US will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer will inspect all the wheel studs and update the torque specification in the owner’s information. If any wheel stud is found to be potentially yielded, it will be replaced and the lug nuts will be tightened to the updated torque specification. The estimated repair time is about 2 hours. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit, which may require more time. Your time is important to us, so we recommend that you schedule a service appointment to minimize your inconvenience. Please bring this letter with you to your dealership. WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED? If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3]
Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed. We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter. Customer Assistance/Field Operations FCA US LLC [Model Year and Model] VIN XXXXXXXXXXXXXXXXX
LOGO VEHICLE PICTURE
QR Code
[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information. [2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-
9153), or go to safercar.gov. [3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement. Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days. Mr. Mrs. Customer 1234 Main Street Hometown, MI 48371
*******************************************************************************************************************
This notice applies to your vehicle,
Y60/NHTSA 21V-398
For questions, contact FCA Fleet
Management at 248-420-3015.
Get access to recall notifications, locate
your nearest dealer, and more through
this website or Mopar Owner’s
Companion App. You will be asked to
provide your Vehicle Identification
Number (VIN) to protect and verify
your identity. The last eight characters
of your VIN are provided above.
REMEDY INSTRUCTIONS
Please reference Safety Recall Y60.
IMPORTANT SAFETY RECALL
Wheel Studs for Fleet Vehicles
Dear [Name],
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
FCA US has decided that a defect, which relates to motor vehicle safety, exists in certain [2012
– 2020 Model Year (D2) Ram 3500 Pickup, (DD) Ram 3500 Cab Chassis, and (DP) Ram
4500/5500 Cab Chassis] trucks.
WHY DOES MY VEHICLE NEED REPAIRS?
The flanged wheel lug nuts on your vehicle [1] may have been over-torqued during service to an
incorrect torque specification in the Service & Owner’s manual, which can yield a wheel stud.
A yielded wheel stud may eventually break, which could lead to a wheel separating from
the vehicle during operation. A wheel separating from the vehicle could cause a vehicle
crash without prior warning and/or the wheel/tire could pose a risk to other vehicles or
pedestrians.
HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE?
FCA US will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer
will inspect all the wheel studs and update the torque specification in the owner’s information.
If any wheel stud is found to be potentially yielded, it will be replaced and the lug nuts will be
tightened to the updated torque specification. The estimated repair time is about 2 hours. In
addition, your dealer will require your vehicle for proper check-in, preparation, and check-out
during your visit, which may require more time. Your time is important to us, so we recommend
that you schedule a service appointment to minimize your inconvenience. Please bring this letter
with you to your dealership.
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you
may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3]
Once we receive and verify the required documents, reimbursement will be sent to you within
60 days. If you have had previous repairs performed and/or already received reimbursement,
you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you
for your attention to this important matter.
Customer Assistance/Field Operations
FCA US LLC
[Model Year and Model]
VIN XXXXXXXXXXXXXXXXX
LOGO
VEHICLE PICTURE
QR Code
[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.
[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway
Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-
9153), or go to safercar.gov.
[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004,
Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.
Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.
Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371
*******************************************************************************************************************
This notice applies to your vehicle,
Y60/NHTSA 21V-398
For questions, contact FCA Fleet Management at 248-420-3015.
Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. The last eight characters of your VIN are provided above.
REMEDY INSTRUCTIONS
Please reference Safety Recall Y60.
IMPORTANT SAFETY RECALL
Wheel Studs for Fleet Vehicles
Dear [Name],
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
FCA US has decided that a defect, which relates to motor vehicle safety, exists in certain [2012 – 2020 Model Year (D2) Ram 3500 Pickup, (DD) Ram 3500 Cab Chassis, and (DP) Ram 4500/5500 Cab Chassis] trucks.
WHY DOES MY VEHICLE NEED REPAIRS?
The flanged wheel lug nuts on your vehicle [1] may have been over-torqued during service to an incorrect torque specification in the Service & Owner’s manual, which can yield a wheel stud. A yielded wheel stud may eventually break, which could lead to a wheel separating from the vehicle during operation. A wheel separating from the vehicle could cause a vehicle crash without prior warning and/or the wheel/tire could pose a risk to other vehicles or pedestrians.
HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE? Your vehicle [2] will be repaired free of charge (parts and labor). To do this, your service center will inspect all the wheel studs and update the torque specification in the owner’s information. If any wheel stud is found that has potentially yielded, it will be replaced and the lug nuts will be tightened to the updated torque specification at a later date, when parts become available. The estimated inspection time is about 1 hour.
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter.
Customer Assistance/Field Operations
FCA US LLC
[Model Year and Model]
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[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.
[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway
Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-
9153), or go to safercar.gov.
[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004,
Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.
Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.
Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371
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SEOCONTENT-END
Remedy Instructions and TSB
RCRIT-21V398-4404.pdf 2610.567KB
Remedy Instructions and TSB
RCRIT-21V398-4950.pdf 1263.066KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V398-5349.pdf 56.937KB
ISSUED Owner Notification Letter(Part 577)
RCONL-21V398-1717.pdf 415.749KB
Latest Recalls Documents
- [OEM Part Number]: The OEM part numbers for this wheel stud bolt replacement are 610-266, 610-266.1, 610-266.40, 98485.1, 9094202049, 90942-02049, 90942-02017, 90942-02037, 90942-02049, 90942-020 17, 90942-02037, 90942067, 90942-02070, 90942-02082, 94851865. According to the specifications of the original car parts, the size, appearance and function are in line with OE specifications, please buy with confidence .
- [Compatible model]: This automotive wheel lug bolt is compatible with Lexus IS350, LS400, ES300h, GS430, HS250h, RX350, RX300, RX400h; Compatible with Toyota Avalon, Camry, Corolla, Prius, Highlander, Matrix, RAV4; Compatible with Chevy Prizm, Nova, etc. Before purchasing, make sure that your vehicle model and wheel specifications match the selected bolts to ensure proper installation.
- [High-quality materials]: These wheel studs are made of high-quality steel, cast by precision process, stable structure, high hardness, wear resistance, impact resistance, can withstand high load, vibration and extreme environmental conditions, and is not easy to deformation or damage, with a long service life.
- [Stable stud]: The role of the steel lug bolt is to fix the wheel tightly on the car, after installation, the wheel bolt will be closely connected to the wheel hub, prevent additional friction and loosening, it can be used to replace the old or worn original stud, providing more stable driving performance.
- [Product information]: This product package includes 5/10 car wheel studs with thread dimensions of m12 × 1.5, thread length of 49mm and thread diameter of 12mm, to assure you that our bolts are manufactured under strict quality control and can perfectly conform to the original car, we recommend you to use professional stud installation tools when installing.
- [High Quality Material] Our wheel stud installer is made of high quality carbon steel and its surface is oxidized and rust-proof. Strong and wear-resistant, long service life.
- [Applicable] 22800 wheel stud installation tool is compatible with almost all vehicle wheels and light truck wheel studs, and is applicable to most car SUV RV light truck wheel studs.
- [Features] It is easy to install new wheel studs, and use a ratchet or impact wrench to firmly pull the new studs in place.
- [Easy to Use] First, pull the new stud firmly into place. Next, place the tool on the stud shaft. Finally, tighten the lug nut tool to pull the stud in place. Vehicle studs are often too long, this tool will help.
- [Easy to Use] First, pull the new stud firmly into place. Next, place the tool on the stud shaft. Finally, tighten the lug nut tool to pull the stud in place. Vehicle studs are often too long, this tool will help.
- FITMENTS: These lug nut stud kits are compatible with 1980-2022 Toyota Lexus vehicles including Land Cruiser 4Runner Pickup Corolla Camry Avalon RAV4 MR2 Celica GX460 GX470 ES300 SC400 GS400 GS430 and more, please see below for all fitments and size exact information
- MATERIAL: Constructed of high-quality 10.9 grade steel, cold forged and heat treated steel. Anti-rusting and anti-stripped, high strength and ultimate durability
- FEATURES: One-piece design with triple chrome plating lug nut and manufactured with heat treated steel to prevent rust and corrosion, wheel stud adopting CNC precise thread design with high intensity
- SPECS: M12x1.5 Thread Pitch; Lug Nut Height: 1.85"/47mm; Hex Size: 13/16" (21mm); Stud Overall Length: 1.93"/49mm, Thread Length: 1.26"/32mm
- BUY WITH CONFIDENCE: 24 Months Quality Guarantee, we extremely value your satisfaction and strive to provide you good shopping experience. Any further questions, please feel free to contact us!
- 【Vehicle Fitment】Compatible with Acura CL 1997-1999/2001-2003, CSX 2006-2011, EL 1997-2005, ILX 2013-2021, Integra 1986-2001, RSX 2002-2006, TL 1995-2008, TLX 2015-2020, TSX 2004-2014, Vigor 1992-1994; Compatible with Honda Accord 1982-2015/2018-2021, City 2010-2016, Civic 1980-2021, Civic del Sol 1993-1997, CR-V 1997-2006, CRX 1988-1991, CR-Z 2011-2016, Element 2003-2011, Fit 2006-2020, HR-V 2016-2021, Insight 2000-2006/2019-2021, Prelude 1983-2001, S2000 2000-2009, Wagovan 1984/1986-1987
- 【Specifications】 Length: 22.23 mm; Thread Size: M12-1.5
- 【Firm Structure】 This studs are made of solid steel, and enable withstand horizontal vibration without breaking
- 【Anti-Corrosion】 The surface of stud is sprayed with special coating, that endures the acid corrosion
- 【Part Number】610-269, 6102691, 90113S5H005, 90113SA0003, 90113SA0005, 90113SA0006, 90113SA0013, 90113SA0015, 90113SA0023, 90113SA0025, 90113SA0113, 90113SD2008, 90113SEPA01, 90113SM1005, 90113SM1025, 90113SM1055, 98436, 984361
- Package Dimensions: 5 L x 0.75 H x 3 W (inches)
- Package Weight : 0.89 pounds
- Country of Origin : United States
- Part number: 610-449.1
- Durable material - carbon steel meets SAE automotive industry standards for strength and hardness
- Corrosion resistant - extensive salt spray testing helps ensure years of durability against rust
- Tensile tested - lug studs undergo industry-standard proof-load testing to ensure strength
- Trustworthy quality - backed by team of professional engineers and quality control specialists in the United States
- Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
- Durable material - carbon steel meets SAE automotive industry standards for strength and hardness
- Corrosion resistant - extensive salt spray testing helps ensure years of durability against rust
- Tensile tested - lug studs undergo industry-standard proof-load testing to ensure strength
- Trustworthy quality - backed by team of professional engineers and quality control specialists in the United States
- Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
- Durable material - carbon steel meets SAE automotive industry standards for strength and hardness
- Corrosion tested - 72-hour salt spray testing simulates three years of corrosion resistance
- Tensile tested - lug studs undergo industry-standard proof-load testing to ensure strength
- Trustworthy quality - backed by team of professional engineers and quality control specialists in the United States
- Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
- 【Vehicle Fitment-1】Compatible with Buick Enclave 2008-2018; Compatible with Cadillac Escalade 2002-2003/2007-2020, Escalade ESV 2007-2020, Escalade EXT 2002-2007/2010-2013, SRX 2010-2016, XT5 2017-2019; Compatible with Chevrolet Astro 2003-2005, Avalanche 2007-2013, Avalanche 1500 2002-2006, Blazer 2019-2020, Colorado 2015-2021, Silverado 1500 1999-2018, Silverado 1500 HD 2006, Silverado 1500 LD 2019, Suburban 2015-2020, Suburban 1500 2000-2014, Tahoe 2001-2020, Traverse 2009-2020
- 【Vehicle Fitment-2】Compatible with GMC Acadia 2007-2019, Acadia Limited 2017, Canyon 2015-2020, Safari 2003-2005, Savana 1500 1999-2018, Sierra 1500 Classic 2007, Sierra 1500 HD 2006, Sierra 1500 Limited 2019, Yukon 2001-2020, Yukon XL 2015-2020, Yukon XL 1500 2000-2014; Compatible with Saturn Outlook 2007-2010
- 【Specifications】 Length: 27.43 mm; Thread Size: M14-1.50; Thread Pitch: 1.5
- 【Anti-Corrosion】 The surface of stud is sprayed with special coating, that endures the acid corrosion
- 【Part Number】610-434, 610-4341, 970641, 11588811, 15027048, 610434, 6104341
- WHEEL BOLT LUG NUTS COMPATIABLE VEHICLES: M12x1.25 wheel bolt compatible with 2017-2019 for Compass,2014-2023 for Cherokee,2015-2022 for Renegade, 2015-2017 for Chrysler
200, 2013-2016 for Dodge
Dart, 2012-2017 for Fiat
500
- FEATURES: 20 Pcs wheel bolts lug nuts are 12*1.25, shank length 28mm. Hex Size:17mm, Seat:Conical/60 grade 35CrMo Lug Nuts are Cold Forged/Exceeds OEM Quality
- HIGH QUALITY: These M12x1.25 wheel studs lugs nuts are made from 35CrMo which have tested and meet or exceed OEM performance requirements
- PLEASE CHECK: Check your original thread pitch and seat type carefully, this only fit for M12x1.25 and conical/cone seat as shown
- BUYING SERVICE: We provide ONE YEAR WARRANTY for our this product.If you have any questions about products, please feel free contact us, we will provide you with the most satisfactory solution
Last update on 2025-05-08 / Affiliate links / Images from Amazon Product Advertising API
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