March 24, 2022 NHTSA CAMPAIGN NUMBER: 22V181000
An unsecured seat increases the risk of injury in a crash.
NHTSA Campaign Number: 22V181
Manufacturer Chrysler (FCA US, LLC)
Potential Number of Units Affected 1,160
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Restraint Anchorage Systems.”
Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC’s number for this recall is Z22.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
New Safety Recall Advanced Communication – Z22
FCA US LLC (FCA US) has announced a safety recall on certain 2021 and 2022 Model Year (RU) Chrysler Pacifica and 2021 Chrysler Voyager vehicles equipped with Easy Slide Second Row Bucket Seats (sales code CY3).
REASON FOR THIS SAFETY RECALL
Some of the above vehicles may have been built with a second-row seat-to-floor mounting latch that may bind and stick open. A seat not secured may increase the risk of injury to the seat occupant during a crash.
The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 225 S9.4.1 which requires that, “When tested in accordance with S11 [detailing the pull tests], the lower anchorages shall not allow point X on SFAD 2 to be displaced horizontally more than the distances specified below …(b) 150 mm, for lower anchorages when a force of 5,000 N is applied in a lateral direction.” A stuck open second row seat-to-floor mounting latch may prevent the seat from being properly secured to the floor and not meet the lateral force requirement.
FCA US will conduct a voluntary safety recall to inspect the second-row seat latch and, if necessary, replace the second-row seat riser. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in the 2nd Quarter of 2022.
Dealer Service Instructions for:
|2021 – 2022||(RU)||Chrysler Pacifica|
NOTE: This recall applies only to the above vehicles equipped with Easy Slide Second Row Bucket Seats (sales code CY3).
NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.
IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
The second-row seat latches on about 1,160 of the above vehicles may have a seatto-floor mounting latch that may bind and stick open. A seat not secured may increase the risk of injury to the seat occupant during a crash.
The condition described above does not comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 225 S9.4.1 requires that, “When tested in accordance with S11 [detailing the pull tests], the lower anchorages shall not allow point X on SFAD 2 to be displaced horizontally more than the distances specified below …(b) 150 mm, for lower anchorages when a force of 5,000 N is applied in a lateral direction.” A stuck open second row seat-to-floor mounting latch may prevent the seat from being properly secured to the floor and not meet the lateral force requirement.
NOTE: Do NOT cycle, loosen, or attempt to repair the latch, simply release the seat, and inspect the latch. All seat-to-floor mounting latch(s) that may bind and stick open, MUST have the riser replaced. Begin the Inspection procedure on page 3.
Dealers should attempt to minimize customer inconvenience by placing the owner in a loaner vehicle if inspection determines that seat riser replacement is required, and the vehicle must be held overnight.
- Access the interior of the vehicle.
- Move the front seats first row forward to create room for second row seat tumble function (Figure 1). NOTE: Using the button on the B-pillar move the front seat forward. If button is not present is not present on the B-pillar, move the seat forward using seat switch button on front seat or manually move the seat using the towel bar.
- Fold the second-row seat back by pulling up on the recline handle to fold the seat back forward (Figure 2).
- Pull strap to release rear seat latches (Figure 3).
- Tip second row seat forward and release strap to allow latches return to their home position for visual inspection of latches (Figure 4).
- Perform this inspection on both second-row seats. Visually inspect the latch position of both latches on each of the second-row seats (Figure 5).
- If both seat latches are in the CLOSED position, that seat passes inspection. Continue with Step 7 to put seat back in upright position.
- If either seat latch is in the OPEN position, that seat does NOT pass inspection and repair will be necessary. Proceed to Step 10.
- If seat passed inspection, rotate the seat back to its original position and push against the floor strikers to secure the seat to the vehicle (Figure 6).
- Return the second-row seat back to its original position by pulling up on the recline handle to release seat back. While handle is still in fully open position. Lift seat back to an upright position then release the handle (Figure 7).
- If either or both seat(s) did not pass the seat latch inspection, those seats with latches that did not pass inspection will require riser assembly replacement. Order the necessary parts from the Parts Information section then proceed to the Service Procedure section.
NOTE: Parts can only be ordered through email@example.com. Please provide a clear visible picture of the defective latch, location of seat riser needed (Left or Right), VIN, Mileage, and Dealer Code. The Supply Chain team will place the seat riser parts order and will ship to your dealership.
No parts return required for this campaign.
Render the recalled seat riser unusable and discard.
No special tools are required to perform this service procedure.
A. Seat Riser Replacement Procedure
- Remove the seat from the vehicle and place on a clean protective work surface to prevent damage to the seat.
- Using an appropriate tool remove the C-clip from behind the seat recline handle (Figure 8).
- Remove seat recline handle from shaft spline (Figure 9).
NOTE: It may be necessary to use a trim tool and leverage at the base of the handle shaft to release the handle from the spline (Figure 10).
Use care not to damage the trim panel.
- Remove the screws fastening the rear seat cushion side shields (Figure 11).
- Remove the screws fastening the front seat cushion side shields (Figure 12).
- Remove the side shields by releasing the retainer by pushing the shield down then forward to disengage the shield from the seat cushion frame (Figure 13).
- Disengage the front seat track cover and remove the cover (Figure 15).
- Release the J-channels and disconnect any electrical connectors then remove the seat cushion and cover assembly from the seat frame (Figure 16).
- If Equipped: Remove the two nuts securing the seat heater contact block to the seat riser (Figure 17).
- If Equipped: Release the seat heater contact block wire harness retainers from the seat riser then position the seat heater contact block aside being careful to not stress or damage the wires.
- Remove the eight nuts (four each side) securing the seat cushion frame to the seat riser (Figure 18).
- Render the removed seat riser unusable and DISCARD.
B. Seat Riser Reassembly Procedure
- Connect the cables to the seat riser (Figure 19).
- Install the eight nuts (four each side) securing the seat cushion frame to the seat riser, then tighten the nuts to 25 N·m (18 ft. lbs.) (Figure 18).
- If equipped: Install the seat heater contact block to the seat riser then install the two nuts and tighten the nuts to 25 N·m (18 ft. lbs.) (Figure 17).
- While installing the seat cushion and cover assembly to the seat frame, connect any seat cushion electrical connectors then attach the J-channels to the seat frame (Figure 16).
- Install the front and rear seat riser covers and secure.
- Install the side shields by pushing the shield rearward to engage the shield to the seat cushion frame then push on the shield to secure the retainer (Figure 13).
- Install the screws fastening the seat cushion side shields (Figure 11, Figure 12).
- Install the C-clip on the seat recline handle then install the seat recline handle to the seat recliner shaft spline (Figure 9).
- Return the front seats to the original position.
- Return the vehicle to the customer.
3 Affected Products
5 Associated Documents
Remedy Instructions and TSBRCRIT-22V181-6263
Manufacturer Notices(to Dealers,etc) – NSRAC re FCA US LLC (FCA US) has announced a safety recall on certain 2021 and 2022 Model Year (RU) Chrysler Pacifica and 2021 Chrysler Voyager vehicles equipped with Easy Slide Second Row Bucket Seats (sales code CY3)RCMN-22V181-7955
Noncompliance Notice 573 ReportRCLRPT-22V181-4527
ISSUED Owner Notification Letter(Part 577)RCONL-22V181-2484
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