Safety Recall Z31 – EGR Valve – 2021 Dodge Durango, & 2021-2022 Jeep Grand Cherokee

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April 28, 2022 NHTSA CAMPAIGN NUMBER: 22V284000

Stuck EGR Valve May Cause Loss of Drive Power

An unexpected loss of drive power increases the risk of a crash.

 

NHTSA Campaign Number: 22V284

Manufacturer Chrysler (FCA US, LLC)

Components ENGINE AND ENGINE COOLING

Potential Number of Units Affected 1,308

 

Summary

Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.

 

Remedy

Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is Z31.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


New Safety Recall Advanced Communication – Z31

FCA US LLC (FCA US) has announced a safety recall on certain 2021 Model Year (WD) Dodge Durango, 2021 Model Year Jeep® Grand Cherokee, and 2021 through 2022 Model Year (WL) Jeep® Grand Cherokee and Grand Cherokee L vehicles.  

VINs identified as being involved in this campaign are currently live and searchable. Stop sale is in effect for the above-identified vehicles.

 Vehicles impacted by a stop sale are eligible for reimbursement allowance through the Recall Floorplan Reimbursement Policy (RFPRP), which can be requested upon recall claim submission.

IMPORTANT:  Some of the involved vehicles may be in dealer new vehicle inventory.  Federal law requires you to complete this recall service on these vehicles before retail delivery.  Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle.  Involved vehicles can be determined by using the VIP inquiry process.

 

REASON FOR THIS SAFETY RECALL

Some of the above vehicles may have been built an Exhaust Gas Recirculation (EGR) valve that may become stuck in the open position. An EGR valve that becomes stuck open may cause an unexpected loss of motive power during low load conditions. An unexpected loss of motive power can cause a vehicle crash without prior warning.

 

SERVICE ACTION

FCA US will conduct a voluntary safety recall to replace the EGR valve. The remedy for this condition is not currently available.  Dealers will be notified of the launch of this safety recall by way of established communication methods.  This recall is estimated to launch in 2nd Quarter of 2022.

 


June 2022

Dealer Service Instructions for:

Safety Recall Z31 / NHTSA 22V-284 EGR Valve

 

Remedy Available

2021 (WD) Dodge Durango
2021 (WK) Jeep Grand Cherokee
2021-2022 (WL) Jeep Grand Cherokee L
2022 (WL) Jeep Grand Cherokee

 

NOTE:  This recall applies only to the above vehicles equipped with a 3.6L engine (sales code ERC).

NOTE:  Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.

IMPORTANT:  Some of the involved vehicles may be in dealer new vehicle inventory.  Federal law requires you to complete this recall service on these vehicles before retail delivery.  Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in forservice.  Involved vehicles can be determined by using the VIP inquiry process.

 

Subject

The Exhaust Gas Recirculation (EGR) valve on about 1,360 of the above vehicles may become stuck in the open position. An EGR valve that becomes stuck open may cause an unexpected loss of motive power during low load conditions. An unexpected loss of motive power can cause a vehicle crash without prior warning.

 

Repair

Replace the EGR valve.

 

Parts Information

Part Number Description
CSANZ311AA Part Package
Each package contains the following components:
Quantity Description
1 EGR Valve

 

Part Number Description
CSANZ312AA Part Package
Each package contains the following components:
Quantity Description
1 Seal, Gasket

 

Parts Return

No parts return required for this campaign.

 

Special Tools

The following special tools are required to perform this repair:

➢ NPN wiTECH MicroPod II (WD and WK vehicles)
➢ NPN wiTECH MDP (Mopar Diagnostic Pod) (WL vehicles)
➢ NPN Laptop Computer
➢ NPN wiTECH Software

 

Service Procedure

A.  Removal

 

  1. Remove the battery cover under the passenger seat (WD and WK). Disconnect and isolate the negative battery cables. If equipped with an Intelligent Battery Sensor (IBS), disconnect the IBS connector first before disconnecting the negative battery cables.

 

  1. Remove the rear seat heat duct fastener, then the duct from under the driver seat (WL) (Figure 1).

 

  1. Remove the battery cover under the driver seat (WL). Disconnect and isolate the negative battery cable. If equipped with an Intelligent Battery Sensor (IBS), disconnect the IBS connector first before disconnecting the negative battery cable.

 

  1. Remove the oil filter access cover (1) (WD and WK vehicles) (Figure 2).

 

  1. Remove the engine cover fastener(s) (1) (WD and WK in Figure 3, WL in Figure 4).

 

  1. Gently lift vertically to disengage the engine cover grommets (Figure 5).

 

  1. Place the engine cover outside of the vehicle in an easy to find location.

 

NOTE: Place the cover with the appearance surface upward to prevent damage and scratches.

 

  1. Loosen the clamps for the air inlet hose at the throttle body and air filter housing (WD and WK vehicles) (Figure 6).

 

  1. Disconnect the Intake Air Temperature (IAT) sensor connector, and the barbed fastener retaining the IAT harness to the air inlet hose (WD and WK vehicles) (Figure 6).

 

  1. Remove the air inlet hose assembly (WD and WK vehicles) (Figure 7).

 

  1. Disconnect the EGR valve wire harness connector (Figure 8).

 

  1. Remove the nut from the stud and position the EGR cooler tube bracket aside (Figure 9).

 

  1. Disconnect the EGR hose from the EGR valve (Figure 10).

 

  1. Remove the nuts (1) and the EGR valve (Figure 11).

 

B.  Installation

 

  1. Install a NEW gasket onto the EGR valve.

 

  1. Install the NEW EGR valve. Tighten the nuts to 8N·m (71 in. lbs.) (Figure 11).

 

  1. Connect the EGR hose to the EGR valve (Figure 10).

 

  1. Position the EGR tube bracket on the studs. Install the EGR cooler tube bracket nuts and tighten to 8N·m (71 in. lbs.) (Figure 9).

 

  1. Connect the EGR valve wire harness connector (Figure 8).

 

  1. Install the air inlet hose assembly (WD and WK vehicles) (Figure 7).

 

  1. Connect the IAT sensor and secure the IAT sensor harness to the air inlet hose (WD and WK vehicles) (Figure 6).

 

  1. Securely tighten the clamps on the air inlet hose at the throttle body and air filter (WD and WK vehicles) (Figure 6).

 

  1. Position the engine cover on the engine. Using your hands, gently push down until you feel the grommet and ball stud engage, ensuring grommet and ball stud retention (Figure 5).

 

  1. Using your hands, lightly lift up around the edges of the engine cover to ensure that the cover is not loose and that all of the grommets are engaged.

 

  1. Install and securely tighten the engine cover fastener(s) (Figures 3 and 4).

 

  1. Install the oil filter access cover (Figure 2).

 

  1. Connect the negative battery cable(s). If equipped with an Intelligent Battery Sensor (IBS), connect the IBS connector.

 

  1. Install the battery cover.

 

  1. Install and securely fasten the rear seat heat duct (WL) (Figure 1).

 

  1. Inspect the vehicle to make sure that all engine components are properly installed and connected.

 

NOTE: The wiTECH scan tool must be used to perform this recall.  The wiTECH software is required to be at the latest release level before performing this procedure. 

 

  1. After repairs are complete, erase all DTCs with the scan tool.

 

  1. Navigate to “Miscellaneous Functions” and perform the EGR Valve Replaced learn procedure.

 

  1. Remove the wiTECH MicroPod II (Wd and WK models) or MDP (WL models) device from the vehicle.

 

  1. Close the vehicle hood and return the vehicle to the customer.

 


Chronology :

  • On August 25, 2021, the FCA US LLC (“FCA US”) Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation based on reports from the vehicle assembly plant of EGR valves sticking open.
  • In September 2021, FCA US TSRC reviewed vehicle records and met with FCA US engineering and the supplier to review the issue and understand the part design and change history.
  • From October 2021, through April 14, 2022, FCA US TSRC, Engineering, Manufacturing, and the supplier worked in partnership to understand the failure mode, determine the potential safety consequence and the suspect population of vehicles affected through analysis of customer records and warranty claims related to EGR valve replacements.
  • As of April 14, 2022, FCA US is aware of 21 customer assistance records, 230 warranty claims, and two field reports potentially related to this issue for all markets with dates of receipt ranging from August 17, 2021, to April 11, 2022.
  • As of April 14, 2022, FCA US is not aware of any accidents or injuries potentially related to this issue for all markets.
  • On April 21, 2022, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.

 


3 Affected Products

Vehicles

MAKE MODEL YEAR
DODGE DURANGO 2021
JEEP GRAND CHEROKEE 2021-2022

10 Associated Documents

Defect Notice 573 Report

RCLRPT-22V284-7858.PDF 217.162KB

RCLRPT-22V284-7858

 


Recall Acknowledgement

RCAK-22V284-6035.pdf 645.271KB

RCAK-22V284-6035

 


Manufacturer Notices(to Dealers,etc) – NSRAC

RCMN-22V284-4938.pdf 52.178KB

RCMN-22V284-4938

 


Remedy Instructions and TSB

RCRIT-22V284-6928.pdf 894.475KB

RCRIT-22V284-6928

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V284-0421.pdf 176.108KB

RCONL-22V284-0421

 


Recall Quarterly Report #1, 2022-2

RCLQRT-22V284-6344.PDF 211.15KB

RCLQRT-22V284-6344

 


Miscellaneous Document – Email Blast re Important Safety Recall

RMISC-22V284-6202.pdf 224.625KB

RMISC-22V284-6202

 


Recall Quarterly Report #2, 2022-3

RCLQRT-22V284-4445.PDF 211.249KB

RCLQRT-22V284-4445

 


ISSUED Renotification Notice

RCRN-22V284-7040.pdf 142.305KB

RCRN-22V284-7040

 


Recall Quarterly Report #3, 2022-4

RCLQRT-22V284-6605.PDF 211.342KB

RCLQRT-22V284-6605

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V284&docType=RCL

 


 

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  • Patented One-Click Smog Checker ➤ How effective this scan tool is? You will be completely blown away. With just one press of a button to run a quick check, you’ll see if the car is ready to pass the emission test, without the hassle of driving around endlessly, or continuously coming back to the repair shop for retest.
  • Effective Car Status Analyzer ➤ Want to get educated enough before hitting the dealer? Live Data shows clearly and vividly in graphical way, being super easy for you to ensure if the data are in normal conditions / ranges, or not. Red-Yellow-Green LEDs indicate vehicle’s status visually, to avoid unnecessary step-to-step operations.
  • Wide-Ranging Cars Supporter ➤ Doubt about the compatibility? The diagnostic scanner can be used regardless of the type of your vehicle, as long as it is OBD2 compliant (1996 and newer): KWP2000, ISO9141, J1850 VPW, J1850 PWM and CAN. Multiple language option is also packed: English, French, Spanish, German, Portuguese, Russian, Japanese.
  • A Necessity in Toolbox ➤ Classic and solid design to withstand everyday shocks; HELP shortcut key for quick access to commonly tips; Plug & Play, no battery required; AutoVin, DTC LookUp, Data Playback and Print etc. Whether you’re a home car owner or an auto mechanic, with CR529, you can save thousands of dollars on car maintenance, save time and effort on repairs, and dramatically improve your car’s lifespan / performance.

Last update on 2024-02-13 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

 


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