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NUMBER: 02-003-05
GROUP: Suspension
DATE: March 16, 2005
SUBJECT:
Rattle/knocking Sound From The Front Suspension
OVERVIEW:
This bulletin involves replacing the front sway bar bushings at the frame.
MODELS:
| 2001 – 2005 | (RS) | Town & Country/Caravan/Voyager |
| 2001 – 2005 | (RG) | Chrysler Voyager (International Markets) |
NOTE: This bulletin applies to RS vehicles built on or before February 1, 2005 (MDH 0201XX) and RG vehicles built on or before March 1, 2005 (MDH 0301XX).
SYMPTOM/CONDITION:
The vehicle may exhibit a rattle/knocking sound which may be heard at low speeds while driving over bumps and/or road surfaces with minor fluctuations.
NOTE: On RS and RG vehicles built on or after August 16, 2003 (MDH0816XX), this sound is very similar to the sway bar link rattle described in service bulletin 02-001-05. It is important that the sway bar bushings are replaced BEFORE replacing the sway bar links.
DIAGNOSIS:
If the vehicle operator describes the Symptom/Condition, perform the Repair Procedure.
PARTS REQUIRED:
| Qty. | Part No. | Description |
|---|---|---|
| (AR) 2 | 04743024AD  | Bushing, Sway Eliminator 26.0 mm Diameter Front Sway Bar Sales codes SDA – Normal Duty Suspension or SDB – Heavy Duty Suspension |
| AR (2) | 04743041AD | Bushing, Sway Eliminator 26.5 mm Diameter Front Sway Bar Sales Code SDH – Commercial Wagon Suspension, SDC – Touring Suspension, or SDM – Export Tuned Suspension |
REPAIR PROCEDURE:
- Replace both front sway bar bushings at the frame. Refer to the detailed removal and installation procedures available in TechCONNECT, under: Service Info, 2 Suspension, Front, Bushings, Removal and Installation.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
| Labor Operation No: | Description | Amount |
|---|---|---|
| 02-20-05-91 | Cushion, Sway Bar – Replace – Both | 0.4 Hrs. |
FAILURE CODE:
| P8 | New Part |
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