Rattle/Knocking Sound From The Front Suspension – 2001-2005 Chrysler Town & Country/Dodge Caravan/Chrysler Voyager

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NUMBER: 02-003-05
GROUP: Suspension
DATE: March 16, 2005



Rattle/knocking Sound From The Front Suspension



This bulletin involves replacing the front sway bar bushings at the frame.



2001 – 2005 (RS) Town & Country/Caravan/Voyager
2001 – 2005 (RG) Chrysler Voyager (International Markets)


NOTE: This bulletin applies to RS vehicles built on or before February 1, 2005 (MDH 0201XX) and RG vehicles built on or before March 1, 2005 (MDH 0301XX).



The vehicle may exhibit a rattle/knocking sound which may be heard at low speeds while driving over bumps and/or road surfaces with minor fluctuations.

NOTE: On RS and RG vehicles built on or after August 16, 2003 (MDH0816XX), this sound is very similar to the sway bar link rattle described in service bulletin 02-001-05. It is important that the sway bar bushings are replaced BEFORE replacing the sway bar links.



If the vehicle operator describes the Symptom/Condition, perform the Repair Procedure.



Qty. Part No. Description
(AR) 2 04743024AD Bushing, Sway Eliminator
26.0 mm Diameter Front Sway Bar
Sales codes SDA – Normal Duty Suspension or SDB – Heavy Duty Suspension
AR (2) 04743041AD Bushing, Sway Eliminator 26.5 mm Diameter Front Sway Bar
Sales Code SDH – Commercial Wagon
Suspension, SDC – Touring Suspension, or SDM – Export Tuned Suspension



  1. Replace both front sway bar bushings at the frame. Refer to the detailed removal and installation procedures available in TechCONNECT, under: Service Info, 2 Suspension, Front, Bushings, Removal and Installation.



Reimbursable within the provisions of the warranty.



Labor Operation No: Description Amount
02-20-05-91 Cushion, Sway Bar – Replace – Both 0.4 Hrs.



P8 New Part


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