NUMBER: 23-001-15
GROUP: Body
DATE: January 09, 2015
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 15-002. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN’s HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.
SUBJECT:
Lower Center Instrument Panel Bracket Fasteners Loose
OVERVIEW:
This bulletin involves tightening the lower instrument panel bracket fasteners to the proper torque specification.
MODELS:
| 2015 | (DS) | Ram 1500 Pickup |
NOTE: This bulletin applies to vehicles built on or after November 15, 2014 (MDH 1115XX) and on or before November 18, 2014 (MDH 1118XX).
SYMPTOM/CONDITION:
The lower center instrument panel fasteners were left loose during vehicle assembly. This condition may result in a buzz, squeak, or rattle noise coming from the lower center instrument panel area.
DIAGNOSIS:
If a customer’s VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform the Repair Procedure.
REPAIR PROCEDURE:
- Remove the lower center instrument panel close out trim covers. Vehicles equipped with center console, remove both the left and right side trim covers (1) left side shown right side similar or vehicles equipped without center console, remove the single close out cover (2) (Fig. 1).
Fig. 1 Lower Center Instrument Panel Close Out Trim Covers
1 – Trim Cover – With Center Console
2 – Close Out Cover – Without Center Console
- Tighten both the left side (1) and right side (2) lower instrument panel bracket fasteners to 12 N·m (9 Ft Lbs) (Fig. 2).
Fig. 2 Lower Center Instrument Panel Fasteners
1 – Fastener Left Side
2 – Fastener Right Side
- Install the lower center instrument panel close out trim covers (Fig. 1).
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
| Labor Operation No: | Description | Skill Category | Amount |
|---|---|---|---|
| 23-11-17-92 | Tighten The Lower Instrument Panel Bracket Fasteners (2 – Skilled) | 6 – Electrical and Body Systems | 0.2 Hrs. |
FAILURE CODE:
| ZZ | Service Action |
- Protects and preserves your car's rich look
- Safely cleans away dirt, dust and debris
- Helps prevent cracking, fading, discoloration and premature aging
- Brings out a beautiful deep shine with a non-greasy finish
- Renews and revitalizes vinyl, rubber and plastic
Last update on 2026-06-16 / Affiliate links / Images from Amazon Product Advertising API
- Proven Armor All Original Protectant in a convenient disposable wipe
- Fights aging, fading and cracking
- Cleans, shines and protects plastic, vinyl and rubber from UV damage
- Helps keep surfaces looking like new with a medium shine finish
- Disposable wipes are lint-free
Last update on 2026-06-17 / Affiliate links / Images from Amazon Product Advertising API
- CAR PROTECTANT SPRAY: One 16 fl oz bottle of Armor All Protectant Spray
- FOR VINYL, RUBBER AND PLASTIC: Car protectant and car cleaning spray safe for your vehicle's vinyl, rubber and plastic surfaces
- REMOVES DIRT AND DUST: Easily cleans dirt, dust and debris from vehicle surfaces
- UVA AND UVB SUN PROTECTION: Provides UVA and UVB sun protection and defends against fading and aging to help keep your vehicle's interior surfaces looking like new
- MEDIUM SHINE: Car protectant formula restores color and leaves a medium shine; ideal for commuters and car enthusiasts to add to their car cleaning products
Last update on 2026-06-17 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.