ZA3 Transmission Fluid Leak May Cause Fire – 2020-2023 Ram 2500 & 2020-2022 Ram 3500

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November 10, 2022 NHTSA CAMPAIGN NUMBER: 22V835000

Transmission Fluid Leak May Cause Fire

Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.

 

NHTSA Campaign Number: 22V835

Manufacturer Chrysler (FCA US, LLC)

Components POWER TRAIN

Potential Number of Units Affected 248,342

 

Summary

FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

 

Remedy

Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler’s number for this recall is ZA3.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


New Safety Recall Advanced Communication – ZA3

FCA US LLC (FCA US) has announced a safety recall on certain 2020 through 2023 Model Year (DJ) Ram 2500 Pickup and 2020 through 2022 Model Year (D2) Ram 3500 Pickup vehicles equipped with a 6.7L diesel engine and 68RFE automatic transmission.

 

REASON FOR THIS SAFETY RECALL

In certain circumstances, a buildup of pressure and heat inside the transmission may result in transmission fluid being expelled from the dipstick tube, which may come in contact with ignition sources within the engine compartment and lead to a vehicle fire.

 

SERVICE ACTION

FCA US will conduct a voluntary safety recall on all affected vehicles. The remedy is currently under development.
Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in the 1st Quarter of 2023.

 


Revision 2 March 2023

Dealer Service Instructions for:

Safety Recall ZA3 / NHTSA 22V-835 6.7L Ram Heavy Duty Truck Transmission Dipstick

 

NOTE: The Repair, Parts Information, Parts Return, Special Tools, Service Procedure and Labor Operation Number sections have been updated.

 

Under no circumstances should the recalled non-locking 44” dipstick be returned to the customer.

 

Remedy Available

2020-2023 (DJ) Ram 2500 Pickup
2020-2022 (D2) Ram 3500 Pickup

 

NOTE:  This recall applies only to the above vehicles equipped with a 6.7L engine and 68RFE transmission.

 

NOTE:  Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall.

 

IMPORTANT:  Some of the involved vehicles may be in dealer new vehicle inventory.  Federal law requires you to complete this recall service on these vehicles before retail delivery.  Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service.  Involved vehicles can be determined by using the VIP inquiry process.

 

Subject

The transmission on about 248,800 of the above vehicles may experience a buildup of pressure and heat inside the transmission. This can result in transmission fluid being expelled from the dipstick tube, which may come in contact with ignition sources within the engine compartment and cause a fire without warning.

 

Repair

Install a new transmission dipstick tube with beaded end, dipstick and transmission vent tube.

 

Parts Information

Part Number Description
CSSPZA31AB Part Package
Each package contains the following components:
Quantity Description
1 53032964AI (44” Dipstick and Tube)

 

Part Number Description
CSSPZA33AA Part Package
Each package contains the following components:
Quantity Description
1 04810021AB Grommet (Trans Filler Tube)

 

Part Number Description
CSSPZA32AA Part Package
Each package contains the following components:
Quantity Description
1 68637438AA (Vent Tube)

 

Part Number Qty. Description
MS-9602 As Required ATF+4

 

Parts Return

No parts return required for this campaign.

Your dealership should retain ONE example of the recalled non-locking 44” dipstick for use as a service tool when a truck with a 15” dipstick comes into your service department. Please tag this dipstick so that it is clear to the user it is for use as a service tool only and should never be installed permanently in a customer’s vehicle.

Under no circumstances should the recalled non-locking 44” dipstick be returned to the customer.

Render all recalled non-locking 44” dipsticks unusable and discard.

 

Special Tools

8254 Dipstick Tube Seal Driver

 

Service Procedure

In PDF Bellow…

RCRIT-22V835-5400

 


Chronology :

• On June 7, 2022, the FCA US Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation into 2020-2023 MY Ram 2500 and 3500 pickup trucks as a result of a detection of a potential trend of engine compartment fires.

• From June 2022, through November 2022, TSRC analyzed fire patterns, witness statements, and vehicle histories to confirm the events were trend-related.

• During September and November 2022, FCA US Powertrain Engineering analyzed returned transmissions from the field.

• As of November 2, 2022, FCA US is aware of 16 CAIRS, 16 field reports, and 16 warranty claims potentially related to this issue for all markets with dates of receipt ranging from March 24, 2022 to October 12, 2022.

• As of November 2, 2022, FCA US is aware of one minor injury and no fatalities potentially related to this issue for all markets.

• On November 3, 2022, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles.

 


7 Affected Products

Vehicles

MAKE MODEL YEAR
RAM 2500 2020-2023
RAM 3500 2020-2022

 


20 Associated Documents

Defect Notice 573 Report

RCLRPT-22V835-1879.PDF 215.735KB

RCLRPT-22V835-1879

 


Recall Acknowledgement

RCAK-22V835-9117.pdf 645.613KB

RCAK-22V835-9117

 


Manufacturer Notices(to Dealers,etc) – NSRAC 11/12/22

RCMN-22V835-5169.pdf 48.879KB

RCMN-22V835-5169

 


Manufacturer Notices(to Dealers,etc) – New Safety Recall Advanced Communication – ZA3

RCMN-22V835-7396.pdf 52.477KB

RCMN-22V835-7396

 


Recall 573 Report – 11/22/22

RCLRPT-22V835-7408.PDF 215.788KB

RCLRPT-22V835-7408

 


Recall 573 Report – 12/8/22

RCLRPT-22V835-2640.PDF 215.912KB

RCLRPT-22V835-2640

 


Remedy Instructions and TSB

RCRIT-22V835-5917.pdf 787.897KB

RCRIT-22V835-5917

 


Manufacturer Notices(to Dealers,etc) – ZA3 Service Drive Information

RCMN-22V835-6783.pdf 121.202KB

RCMN-22V835-6783

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V835-7641.pdf 175.365KB

RCONL-22V835-7641

 


Recall Quarterly Report #1, 2022-4

RCLQRT-22V835-2493.PDF 211.157KB

RCLQRT-22V835-2493

 


Manufacturer Notices(to Dealers,etc) – Dealer Bulletin re Dealer Service Instructions for: Safety Recall ZA3 / NHTSA 22V-835 6.7L Ram Heavy Duty Truck Transmission Dipstick

RCMN-22V835-6821.pdf 529.732KB

RCMN-22V835-6821

 


Remedy Instructions and TSB

RCRIT-22V835-5400.pdf 895.711KB

RCRIT-22V835-5400

 


ISSUED Renotification Notice

RCRN-22V835-4662.pdf 138.05KB

RCRN-22V835-4662

 


Recall Quarterly Report #2, 2023-1

RCLQRT-22V835-5134.PDF 211.266KB

RCLQRT-22V835-5134

 


Miscellaneous Document – OTA Message re Recall

RMISC-22V835-5238.pdf 163.1KB

RMISC-22V835-5238

 


Miscellaneous Document – Email Blast re Details of the Recall

RMISC-22V835-4765.pdf 168.647KB

RMISC-22V835-4765

 


Recall Quarterly Report #3, 2023-2

RCLQRT-22V835-2423.PDF 211.361KB

RCLQRT-22V835-2423

 


Miscellaneous Document – ZA3 Forum Post

RMISC-22V835-6318.pdf 55.614KB

RMISC-22V835-6318

 


Miscellaneous Document – Forum Post

RMISC-22V835-3768.pdf 61.024KB

RMISC-22V835-3768

 


Miscellaneous Document – Dashboard Notification of Safety Recall

RMISC-22V835-2518.pdf 522.905KB

RMISC-22V835-2518

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V835&docType=RCL

 


 

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