ZA3 Transmission Fluid Leak May Cause Fire – 2020-2023 Ram 2500 & 2020-2022 Ram 3500

SEOCONTENT-START

Hello everyone, We wanted to come on here to remind you of a recall that was launched previously in an effort to increase the completion rate. Some 2020-2023 Ram 2500s and 2020-2022 Ram 3500s may be affected. The recall number is ZA3. The transmission on your vehicle may experience a buildup of pressure and heat inside the transmission. This can result in transmission fluid being expelled from the dipstick tube, which may come in contact with ignition sources within the engine compartment. Your dealer will replace the transmission dipstick and the transmission vent hose. Please send us a private message with your VIN and dealership if you are having trouble completing this recall. We know there has been a strict part restriction so please reach out to us if you need assistance. You can learn more on recalls.mopar.com, or feel free to send us a private message. Wea re happy to answer any questions. Thank you, Ram Cares (3) Safety Recall ZA3 – Transmission Dipstick | Ram Heavy Duty Forum (hdrams.com) (2) Safety Recall ZA3 – Transmission Dipstick | DODGE RAM FORUM – Dodge Truck Forums (3) Safety Recall ZA3 – Transmission Dipstick | DODGE RAM FORUM (ramforumz.com)

**************************************************************************************************************

View as web page URGENT SAFETY RECALL NOTICE Your 2021 DODGE RAM 2500 BIG HORN CREW CAB 4X4 is under recall for 6.7L Ram Heavy Duty Truck Transmission Dipstick. To schedule your recall repair contact your dealership or the FCA US Recall Team at 1-800-853-1403. Recall notice issued to: Vehicle information: VIN 2021 DODGE RAM 2500 BIG HORN CREW CAB 4X4 Recall information: ZA3/NHTSA 22V-835 Visit recalls.mopar.com for more information or call the FCA US Recall Team at 1-800-853-1403 Details of the Recall The transmission on your vehicle may experience a buildup of pressure and heat inside the transmission. This can result in transmission fluid being expelled from the dipstick tube, which may come in contact with ignition sources within the engine compartment and cause a fire without warning. FCA US will repair your vehicle free of charge (parts and labor). To do this, your dealer will replace the transmission dip stick and the transmission vent hose. The estimated repair time is 30 minutes. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit, which may require more time. Your time is important to us, so we recommend that you schedule a service appointment to minimize your inconvenience. Please bring this letter with you to your dealership. How do I schedule my FREE repair? ♦ Simply contact your Chrysler, Jeep®, Dodge or RAM dealer right away to schedule a service appointment. We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter. Customer Assistance/Field Operations FCA US LLC Team 1-800-853-1403 recalls.mopar.com

**************************************************************************************************************

Hello everyone, We wanted to come on here to remind you of a recall that was launched previously in an effort to increase the completion rate. Some 2020-2023 Ram 2500s and 2020-2022 Ram 3500s may be affected. The recall number is ZA3. The transmission on your vehicle may experience a buildup of pressure and heat inside the transmission. This can result in transmission fluid being expelled from the dipstick tube, which may come in contact with ignition sources within the engine compartment. Your dealer will replace the transmission dipstick and the transmission vent hose. Please send us a private message with your VIN and dealership if you are having trouble completing this recall. The part restriction has been removed, so dealers should not have concerns when ordering parts. You can learn more on recalls.mopar.com, or feel free to send us a private message. Wea re happy to answer any questions. Thank you, Ram Cares July: (3) Safety Recall ZA3 – Transmission Dipstick | Ram Heavy Duty Forum (hdrams.com) (2) Safety Recall ZA3 – Transmission Dipstick | DODGE RAM FORUM – Dodge Truck Forums (3) Safety Recall ZA3 – Transmission Dipstick | DODGE RAM FORUM (ramforumz.com) September: (3) Safety Recall ZA3: Transmission Dipstick | Ram Heavy Duty Forum (hdrams.com) (1) Safety Recall ZA3: Transmission Dipstick | DODGE RAM FORUM – Dodge Truck Forums (4) Safety Recall ZA3: Transmission Dipstick | DODGE RAM FORUM (ramforumz.com)

**************************************************************************************************************

Schedule your FREE repair today! URGENT SAFETY RECALL 6.7 RAM HEAVY DUTY TRUCK TRANSMISSION DIPSTICK — ZA3/22V-835 [MY Make Model] AA111111 Dear CUSTOMER NAME: Please bring your vehicle and this card to your scheduled appointment. We apologize for any inconvenience and do appreciate your attention to this urgent matter. Safety recall campaign ZA3/22V-835 is open on your [MY Make Model]. ATENCIÓN! La unidad descrita en esta carta tiene un llamado a revisión pendiente por realizer. Para protegerlo a usted y a su familia, es urgente que se comunique con el grupo FCA US al teléfono 1-800-853-1403 con el fin de programar una cita y se reparada su unidad sin costo para usted. 0000007/#105890/ZA3-FNO Call 1-800-853-1403 Visit recalls.mopar.com to locate your closest dealer Download the Mopar Owner’s Companion App at either the App or Google Play Stores LOGO VEHICLE PICTURE

**************************************************************************************************************

© Copyright 2023, FCA US LLC, All Rights Reserved (DJT) Revision 2 March 2023 Dealer Service Instructions for: Safety Recall ZA3 / NHTSA 22V-835 6.7L Ram Heavy Duty Truck Transmission Dipstick NOTE: The Repair, Parts Information, Parts Return, Special Tools, Service Procedure and Labor Operation Number sections have been updated. Under no circumstances should the recalled non-locking 44” dipstick be returned to the customer. 2020-2023 (DJ) Ram 2500 Pickup 2020-2022 (D2) Ram 3500 Pickup NOTE: This recall applies only to the above vehicles equipped with a 6.7L engine and 68RFE transmission. NOTE: Some vehicles above may have been identified as not involved in this recall and therefore have been excluded from this recall. Remedy Available IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process. Safety Recall ZA3 — 6.7L Ram Heavy Duty Truck Page 2 Transmission Dipstick The transmission on about 248,800 of the above vehicles may experience a buildup of pressure and heat inside the transmission. This can result in transmission fluid being expelled from the dipstick tube, which may come in contact with ignition sources within the engine compartment and cause a fire without warning. Install a new transmission dipstick tube with beaded end, dipstick and transmission vent tube. Subject Repair Safety Recall ZA3 — 6.7L Ram Heavy Duty Truck Page 3 Transmission Dipstick Part Number Description CSSPZA31AB Part Package Each package contains the following components: Quantity Description 1 53032964AI (44” Dipstick and Tube) Part Number Description CSSPZA33AA Part Package Each package contains the following components: Quantity Description 1 04810021AB Grommet (Trans Filler Tube) Part Number Description CSSPZA32AA Part Package Each package contains the following components: Quantity Description 1 68637438AA (Vent Tube) Part Number Qty. Description MS-9602 As Required ATF+4 Parts Information Safety Recall ZA3 — 6.7L Ram Heavy Duty Truck Page 4 Transmission Dipstick Process Steps to obtain Additional Addendum Cards 1. Access the “DealerCONNECT” website. 2. Select the “Recalls” link in Recall Central of DealerCONNECT. 3. Locate the campaign number ZA3 in “Addendum Cards” section. 4. Select and click on the campaign number open and print the cards. 5. Review the addendum card with customer and place the card(s) in the vehicles glove box. No parts return required for this campaign. Your dealership should retain ONE example of the recalled non-locking 44” dipstick for use as a service tool when a truck with a 15” dipstick comes into your service department. Please tag this dipstick so that it is clear to the user it is for use as a service tool only and should never be installed permanently in a customer’s vehicle. Under no circumstances should the recalled non-locking 44” dipstick be returned to the customer. Render all recalled non-locking 44” dipsticks unusable and discard. 8254 Dipstick Tube Seal Driver Parts Information [Continued] Parts Return Special Tools Safety Recall ZA3 — 6.7L Ram Heavy Duty Truck Page 5 Transmission Dipstick A. Dipstick and Tube Removal 1. Open the hood. 2. Check the transmission fluid level and adjust as needed. See the Fluid Level Check procedure in Service Library at 21 – Transmission and Transfer Case / Automatic – 68RFE / FLUID / Standard Procedure. 3. Remove the non-locking 44” transmission dipstick (Figure 1). NOTE: Your dealership should retain ONE example of the recalled nonlocking 44” dipstick for use as a service tool when a truck with a 15” dipstick comes into your service department. Please tag this dipstick so that it is clear to the user it is for use as a service tool only and should never be installed permanently in a customer’s vehicle. Render all other recalled non-locking 44” dipsticks unusable and discard. Under no circumstances should the recalled non-locking 44” dipstick be returned to the customer. Service Procedure Figure 1 – Original Non-Locking Dipstick Safety Recall ZA3 — 6.7L Ram Heavy Duty Truck Page 6 Transmission Dipstick 4. Remove the fastener from the tab near the top of the dipstick tube (Figure 2). 5. Raise the vehicle. 6. Remove the fastener from the dipstick tube tab at the transmission case (Figure 3). 7. Clean the transmission case in the area around the dipstick tube. 8. Lower the vehicle. 9. Remove the old dipstick tube from the vehicle. 10. Place the new dipstick tube into position, but do not seat it at the transmission. 11. Raise the vehicle. 12. Remove the old dipstick tube seal. Service Procedure [Continued] Figure 2 – Dipstick Tube Upper Fastener NUT Figure 3 – Dipstick Tube Lower Fastener BOLT Safety Recall ZA3 — 6.7L Ram Heavy Duty Truck Page 7 Transmission Dipstick B. Dipstick and Tube Installation 1. Clean the pocket in the transmission case where the dipstick tube seal seats. NOTE: Lubricating the exterior of the new dipstick tube seal with a drop of compatible ATF will aid in its installation. 2. Install a new dipstick tube seal to the transmission case. When fully seated, the seal should be just under flush with the case. Use Special tool 8254 to press the seal fully into place if needed (Figure 4). 3. Install the new dipstick tube into the transmission, but do not bolt it down. 4. Lower the vehicle. Service Procedure [Continued] Figure 4 – Dipstick Tube Seal SEAL Safety Recall ZA3 — 6.7L Ram Heavy Duty Truck Page 8 Transmission Dipstick 5. Install the tube over the stud on the top of the engine. Install the nut and tighten to 8 Nm (71 In. Lbs.). 6. Raise the vehicle. 7. Install the bolt to the dipstick tube tab at the transmission case and tighten to 8 Nm (71 In. Lbs.). 8. Lower the vehicle. 9. Install a new locking dipstick (Figure 5). Service Procedure [Continued] Figure 5 – Locking Dipstick Safety Recall ZA3 — 6.7L Ram Heavy Duty Truck Page 9 Transmission Dipstick 8. Lock the dipstick by rotating the lever 90 degrees to the tube centerline. The locking lever should sit in the orientation shown when fully seated and locked (Figure 6). 9. Close the hood. Service Procedure [Continued] Figure 6 – Locking Dipstick Installed DIPSTICK Safety Recall ZA3 — 6.7L Ram Heavy Duty Truck Page 10 Transmission Dipstick C. Transmission Vent Tube Replacement 1. Raise and support the vehicle to a suitable working height. 2. Reaching above the transmission, remove the vent tube from the transmission vent. Dispose of the old vent tube. (Figure 7). 3. Install the new transmission vent tube to the transmission vent (Figure 8). Service Procedure [Continued] Figure 7 – 68RFE Transmission Vent and Vent Tube VENT TUBE Figure 8 – New Vent Tube VENT TUBE VENT Safety Recall ZA3 — 6.7L Ram Heavy Duty Truck Page 11 Transmission Dipstick 4. Using the two zip ties included with the new vent tube, attach the tube to the wiring harness (Figure 9). 5. Leave the tails on the zip ties. DO NOT cut them off (Figure 10). 6. Lower the vehicle and return it to the customer. Service Procedure [Continued] Figure 9 – Zip Tie Attachments VENT TUBE ZIP TIES Figure 10 – Zip Tie Tails DO NOT TRIM TAILS Safety Recall ZA3 — 6.7L Ram Heavy Duty Truck Page 12 Transmission Dipstick C. Owner Manual Addendum Card 1. Insert the revised owner manual pages (below) into the Vehicle Maintenance section of the vehicle’s owner manual. Printing pages 10 and 11 of this recall 2-sided produces the cleanest result. Notify the owner that their owner manual has been updated. Service Procedure [Continued] Safety Recall ZA3 — 6.7L Ram Heavy Duty Truck Page 13 Transmission Dipstick Safety Recall ZA3 — 6.7L Ram Heavy Duty Truck Page 14 Transmission Dipstick Safety Recall ZA3 — 6.7L Ram Heavy Duty Truck Page 15 Transmission Dipstick Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims paid will be used by FCA to record recall service completions and provide dealer payments. Use the following labor operation numbers and time allowances: Labor Operation Time Number Allowance Inspect and Replace Transmission Dipstick, Dipstick Tube, Vent Tube, and Print Owner Manual Insert 21-ZA-31-83 0.7 hours Floor Plan Reimbursement 95-95-95-97 Calculate See Below Floor Plan Reimbursement represents the vehicle’s average daily allowance (see table below) multiplied by the number of days the vehicle was in dealer inventory and not available for sale. This reimbursement is limited to the number of days from the date of the stop sale to the date that the remedy was made available. Note: If the vehicle was received by your dealership (KZX date) AFTER the stop sale date, you will use the KZX date instead of the stop sale date. For this Recall, the stop sale was initiated on 11/17/2022 and the remedy was made available on 12/20/2022, therefore, the number of days cannot exceed 33 days. Vehicle Average Daily Allowance 2020 – 2023 DJ Ram 2500 Pickup 2020 – 2022 D2 Ram 3500 Pickup Add the cost of the recall parts package plus applicable dealer allowance to your claim. In addition, enter “MATL” in the Part Number section of your claim with the applicable Material Allowance where appropriate. NOTE: See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions. Completion Reporting and Reimbursement Safety Recall ZA3 — 6.7L Ram Heavy Duty Truck Page 16 Transmission Dipstick To view this notification on DealerCONNECT, select “Global Recall System” on the Service tab, then click on the description of this notification. All involved vehicle owners known to FCA are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is attached. All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed. GRS provides involved dealers with an updated VIN list of their incomplete vehicles. The owner’s name, address and phone number are listed if known. Completed vehicles are removed from GRS within several days of repair claim submission. To use this system, click on the “Service” tab and then click on “Global Recall System.” Your dealer’s VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence. Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair. Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use. Dealer Notification Owner Notification and Service Scheduling Vehicle Lists, Global Recall System, VIP and Dealer Follow Up Safety Recall ZA3 — 6.7L Ram Heavy Duty Truck Page 17 Transmission Dipstick If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager. Customer Services / Field Operations FCA US LLC Additional Information This notice applies to your vehicle, ZA3/NHTSA 22V-835 YOUR SCHEDULING OPTIONS 1. RECOMMENDED OPTION Call your authorized Chrysler / Dodge / Jeep® / RAM Dealership. 2. Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can confirm part availability and help schedule an appointment 3. Visit recalls.mopar.com, scan the QR code below, or download the Mopar Owner’s Companion App. Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. The last eight characters of your VIN are provided above. DEALERSHIP INSTRUCTIONS Please reference Safety Recall ZA3. IMPORTANT SAFETY RECALL 6.7L Ram Heavy Duty Truck Transmission Dipstick Dear [Name], This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. FCA US LLC has decided that a defect, which relates to motor vehicle safety, exists in certain [2020 through 2023 Model Year (DJ) Ram 2500 Pickup and 2020 through 2022 Model Year (D2) Ram 3500 Pickup] vehicles. It is extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers. WHY DOES MY VEHICLE NEED REPAIRS? The transmission on your vehicle [1] may experience a buildup of pressure and heat inside the transmission. This can result in transmission fluid being expelled from the dipstick tube, which may come in contact with ignition sources within the engine compartment and cause a fire without warning. HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE? FCA US will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer will replace the transmission dip stick and the transmission vent hose. The estimated repair time is 30 minutes. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit, which may require more time. Your time is important to us, so we recommend that you schedule a service appointment to minimize your inconvenience. Please bring this letter with you to your dealership. TO SCHEDULE YOUR FREE REPAIR, CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED? If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed. We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter. Customer Assistance/Field Operations FCA US LLC [Model Year and Model] VIN XXXXXXXXXXXXXXXXX LOGO VEHICLE PICTURE QR Code [1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information. [2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424- 9153), or go to safercar.gov. [3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement. Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days. Mr. Mrs. Customer 1234 Main Street Hometown, MI 48371

**************************************************************************************************************

This notice applies to your vehicle, ZA3/NHTSA 22V-835 YOUR SCHEDULING OPTIONS 1. RECOMMENDED OPTION Call your authorized Chrysler / Dodge / Jeep® / RAM Dealership. 2. Call the FCA Recall Assistance Center at 1-800-853-1403. An agent can confirm part availability and help schedule an appointment 3. Visit recalls.mopar.com, scan the QR code below, or download the Mopar Owner’s Companion App. Get access to recall notifications, locate your nearest dealer, and more through this website or Mopar Owner’s Companion App. You will be asked to provide your Vehicle Identification Number (VIN) to protect and verify your identity. The last eight characters of your VIN are provided above. DEALERSHIP INSTRUCTIONS Please reference Safety Recall ZA3. IMPORTANT SAFETY RECALL 6.7L Ram Heavy Duty Truck Transmission Dipstick Dear [Name], This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. FCA US LLC has decided that a defect, which relates to motor vehicle safety, exists in certain [2020 through 2023 Model Year (DJ) Ram 2500 Pickup and 2020 through 2022 Model Year (D2) Ram 3500 Pickup] vehicles. It is extremely important to take steps now to repair your vehicle to ensure the safety of you and your passengers. WHY DOES MY VEHICLE NEED REPAIRS? The transmission on your vehicle [1] may experience a buildup of pressure and heat inside the transmission. This can result in transmission fluid being expelled from the dipstick tube, which may come in contact with ignition sources within the engine compartment and cause a fire without warning. HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE? FCA US will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer will replace the transmission dip stick and the transmission vent hose. The estimated repair time is 30 minutes. In addition, your dealer will require your vehicle for proper check-in, preparation, and check-out during your visit, which may require more time. Your time is important to us, so we recommend that you schedule a service appointment to minimize your inconvenience. Please bring this letter with you to your dealership. TO SCHEDULE YOUR FREE REPAIR, CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED? If you have already experienced this specific condition and have paid to have it repaired, you may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [3] Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall repair performed. We apologize for any inconvenience, but are sincerely concerned about your safety. Thank you for your attention to this important matter. Customer Assistance/Field Operations FCA US LLC [Model Year and Model] VIN XXXXXXXXXXXXXXXXX LOGO VEHICLE PICTURE QR Code [1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information. [2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424- 9153), or go to safercar.gov. [3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement. Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days. Mr. Mrs. Customer 1234 Main Street Hometown, MI 48371

**************************************************************************************************************

11/17/2022 _____________________________________________________________________ New Safety Recall Advanced Communication – ZA3 FCA US LLC (FCA US) has announced a safety recall on certain 2020 through 2023 Model Year (DJ) Ram 2500 Pickup and 2020 through 2022 Model Year (D2) Ram 3500 Pickup vehicles equipped with a 6.7L diesel engine and 68RFE automatic transmission. VINs identified as being involved in this campaign are currently live and searchable. Stop sale is in effect for the above-identified vehicles. Vehicles impacted by a stop sale are eligible for reimbursement allowance through the Recall Floorplan Reimbursement Policy (RFPRP), which can be requested upon recall claim submission. REASON FOR THIS SAFETY RECALL In certain circumstances, a buildup of pressure and heat inside the transmission may result in transmission fluid being expelled from the dipstick tube, which may come in contact with ignition sources within the engine compartment and lead to a vehicle fire. SERVICE ACTION FCA US will conduct a voluntary safety recall on all affected vehicles. The remedy for this condition is not currently available. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in 1st Quarter of 2023. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles. Customer Services Field Operations FCA US LLC IMPORTANT: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Violation of this requirement by a dealer could result in a civil penalty of up to $21,000 per vehicle. Involved vehicles can be determined by using the VIP inquiry process.

**************************************************************************************************************

ZA3 SERVICE INFORMATION DEC 2022 ZA3 is a recall that involves installing a 15” locking dipstick which is designed to keep the engine compartment cleaner in the event that fluid is expelled from the transmission. It removes a service check from under the hood, making the transmission sealed, like most of our Stellantis products today. Some owners may still wish to check their transmission fluid. Many heavy truck owners are used to maintaining their own fluid levels, and for them, the 15” dipstick could create an ownership dissatisfaction touchpoint. Mopar will make available a 44” locking dipstick that can be retrofitted at a later date, via a CSN. This 44” locking dipstick will enable fluid levels to be measured. Inventory on the 44” locking dipsticks is expected to be available later in Q1 2023. If you encounter an owner that is dissatisfied with the ZA3 15” locking dipstick, please advise them that you understand their concern, and that you will order a 44” locking dipstick for them when the CSN Parts are available. The 15” Locking dipstick will satisfy recall completion and 44” available early 2023 would be a CSN item. Service Manager: Repair instructions advise dealership should retain ONE example of the recalled non-locking 44” dipstick for use as a service tool when a truck with a 15” dipstick comes into your service department. Please tag this dipstick so that it is clear to the user it is for use as a service tool only and should never be installed permanently in a customer’s vehicle. Render all other recalled non-locking 44” dipsticks unusable and discard. If one is needed before a ZA3 comes in for repair, it can be ordered by a dealer to check fluid. The old nonlocking 44” dipstick part number is 53034117AB and is used for the 68RFE (DG7) transmission for 2001-2022 on D1 DH, 2015-2018 D2 DJ. Thanks for your help and support. Should you have any questions, reach out to your Area Manager directly. Mopar

**************************************************************************************************************

11/12/2022 _____________________________________________________________________ New Safety Recall Advanced Communication – ZA3 FCA US LLC (FCA US) has announced a safety recall on certain 2020 through 2023 Model Year (DJ) Ram 2500 Pickup and 2020 through 2022 Model Year (D2) Ram 3500 Pickup vehicles equipped with a 6.7L diesel engine and 68RFE automatic transmission. REASON FOR THIS SAFETY RECALL In certain circumstances, a buildup of pressure and heat inside the transmission may result in transmission fluid being expelled from the dipstick tube, which may come in contact with ignition sources within the engine compartment and lead to a vehicle fire. SERVICE ACTION FCA US will conduct a voluntary safety recall on all affected vehicles. The remedy is currently under development. Dealers will be notified of the launch of this safety recall by way of established communication methods. This recall is estimated to launch in the 1st Quarter of 2023. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process for inquiries regarding involved vehicles. Customer Services Field Operations FCA US LLC

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-835 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Chrysler (FCA US, LLC) Submission Date : NOV 22, 2022 NHTSA Recall No. : 22V-835 Manufacturer Recall No. : ZA3 Manufacturer Information : Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive CIMS 482-00-91 Auburn Hills MI 48326-2757 Company phone : 1-800-853-1403 Population : Number of potentially involved : 248,804 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2022 Ram 3500 Vehicle Type : Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : Some 2020-2022 MY Ram 3500 trucks equipped with the Cummins 6.7L Turbo Diesel engine and 68RFE transmission (“68RFE”) may experience transmission fluid expelling from the dipstick tube, which may come into contact with an ignition source within the engine compartment. The suspect period began on September 18, 2019, when production of Ram 3500 vehicles equipped with the 68RFE began, and ended on November 8, 2022, when FCA US LLC (“FCA US”) began containing suspect vehicles under plant control. The suspect period was determined using field data and engineering change records. Similar vehicles not included in the recall population are not equipped with the 68RFE or were produced before or after the suspect period. The total affected vehicles for this model is 49,122. Production Dates : SEP 18, 2019 – NOV 08, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-835 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2020-2023 Ram 2500 Vehicle Type : Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : Some 2020-2023 MY Ram 2500 trucks equipped with the Cummins 6.7L Turbo Diesel engine and 68RFE may experience transmission fluid expelling from the dipstick tube, which may come into contact with an ignition source within the engine compartment. The suspect period began on September 4, 2019, when production of Ram 2500 vehicles equipped with the 68RFE began, and ended on November 8, 2022, when FCA US began containing suspect vehicles under plant control. The suspect period was determined using field data and engineering change records. Similar vehicles not included in the recall population are not equipped with the 68RFE or were produced before or after the suspect period. The total affected vehicles for this model is 199,682. Production Dates : SEP 04, 2019 – NOV 08, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : In certain circumstances, a build up of pressure and heat inside the transmission may result in transmission fluid being expelled from the dipstick tube, which may come in contact with ignition sources within the engine compartment and lead to a vehicle fire. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. Description of the Cause : NR Identification of Any Warning that can Occur : Vehicle occupants may notice a Malfunction Indicator Lamp on the instrument cluster prior to the event. Involved Components : Part 573 Safety Recall Report 22V-835 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Transmission Assembly Component Description : Auto HDRFE 4WD Component Part Number : 52109056AB, 52109056AC Component Name 2 : Transmission Assembly Component Description : Auto HDRFE 2WD Component Part Number : 52109057AB, 52109057AC Supplier Identification : Component Manufacturer Name : Not a differerent manufacturer Address : NR NR Country : NR Chronology : • On June 7, 2022, the FCA US Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation into 2020-2023 MY Ram 2500 and 3500 pickup trucks as a result of a detection of a potential trend of engine compartment fires. • From June 2022, through November 2022, TSRC analyzed fire patterns, witness statements, and vehicle histories to confirm the events were trend-related. • During September and November 2022, FCA US Powertrain Engineering analyzed returned transmissions from the field. • As of November 2, 2022, FCA US is aware of 16 CAIRS, 16 field reports, and 16 warranty claims potentially related to this issue for all markets with dates of receipt ranging from March 24, 2022 to October 12, 2022. • As of November 2, 2022, FCA US is aware of one minor injury and no fatalities potentially related to this issue for all markets. • On November 3, 2022, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles. Part 573 Safety Recall Report 22V-835 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : FCA US will conduct a voluntary safety recall on all affected vehicles to replace the transmission dipstick and transmission vent assembly. FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense. How Remedy Component Differs from Recalled Component : Remedy is a new transmission dipstick and new transmission vent assembly. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : **11/10/2022: FCA US will notify dealers and begin notifying owners on or about 12/30/2022. Planned Dealer Notification Date : DEC 30, 2022 – DEC 30, 2022 Planned Owner Notification Date : DEC 30, 2022 – DEC 30, 2022 * NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-835 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Chrysler (FCA US, LLC) Submission Date : DEC 08, 2022 NHTSA Recall No. : 22V-835 Manufacturer Recall No. : ZA3 Manufacturer Information : Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive CIMS 482-00-91 Auburn Hills MI 48326-2757 Company phone : 1-800-853-1403 Population : Number of potentially involved : 250,079 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2023 Ram 2500 Vehicle Type : Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : Some 2020-2023 MY Ram 2500 trucks equipped with the Cummins 6.7L Turbo Diesel engine and 68RFE may experience transmission fluid expelling from the dipstick tube, which may come into contact with an ignition source within the engine compartment. The suspect period began on September 4, 2019, when production of Ram 2500 vehicles equipped with the 68RFE began, and ended on November 4, 2022, when FCA US began containing suspect vehicles under plant control. Vehicles built between November 4, 2022 and November 19, 2022 were held in FCA US’ control and repaired before being released. The suspect period was determined using field data and engineering change records. Similar vehicles not included in the recall population are not equipped with the 68RFE or were produced before or after the suspect period. The total affected vehicles for this model is 200,480. Production Dates : SEP 04, 2019 – NOV 19, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-835 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2020-2022 Ram 3500 Vehicle Type : Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : Some 2020-2022 MY Ram 3500 trucks equipped with the Cummins 6.7L Turbo Diesel engine and 68RFE transmission (“68RFE”) may experience transmission fluid expelling from the dipstick tube, which may come into contact with an ignition source within the engine compartment. The suspect period began on September 18, 2019, when production of Ram 3500 vehicles equipped with the 68RFE began, and ended on November 4, 2022, when FCA US LLC (“FCA US”) began containing suspect vehicles under plant control. Vehicles built between November 4, 2022 and November 19, 2022 were held in FCA US’ control and repaired before being released. The suspect period was determined using field data and engineering change records. Similar vehicles not included in the recall population are not equipped with the 68RFE or were produced before or after the suspect period. The total affected vehicles for this model is 49,599. Production Dates : SEP 18, 2019 – NOV 19, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : In certain circumstances, a build up of pressure and heat inside the transmission may result in transmission fluid being expelled from the dipstick tube, which may come in contact with ignition sources within the engine compartment and lead to a vehicle fire. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. Description of the Cause : NR Identification of Any Warning that can Occur : Vehicle occupants may notice a Malfunction Indicator Lamp on the instrument cluster prior to the event. Involved Components : Part 573 Safety Recall Report 22V-835 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Transmission Assembly Component Description : Auto HDRFE 4WD Component Part Number : 52109056AB, 52109056AC Component Name 2 : Transmission Assembly Component Description : Auto HDRFE 2WD Component Part Number : 52109057AB, 52109057AC Supplier Identification : Component Manufacturer Name : Not a differerent manufacturer Address : NR NR Country : NR Chronology : • On June 7, 2022, the FCA US Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation into 2020-2023 MY Ram 2500 and 3500 pickup trucks as a result of a detection of a potential trend of engine compartment fires. • From June 2022, through November 2022, TSRC analyzed fire patterns, witness statements, and vehicle histories to confirm the events were trend-related. • During September and November 2022, FCA US Powertrain Engineering analyzed returned transmissions from the field. • As of November 2, 2022, FCA US is aware of 16 CAIRS, 16 field reports, and 16 warranty claims potentially related to this issue for all markets with dates of receipt ranging from March 24, 2022 to October 12, 2022. • As of November 2, 2022, FCA US is aware of one minor injury and no fatalities potentially related to this issue for all markets. • On November 3, 2022, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles. Part 573 Safety Recall Report 22V-835 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : FCA US will conduct a voluntary safety recall on all affected vehicles to replace the transmission dipstick and transmission vent assembly. FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense. How Remedy Component Differs from Recalled Component : Remedy is a new transmission dipstick and new transmission vent assembly. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : **11/10/2022: FCA US will notify dealers and begin notifying owners on or about 12/30/2022. Planned Dealer Notification Date : DEC 30, 2022 – DEC 30, 2022 Planned Owner Notification Date : DEC 30, 2022 – DEC 30, 2022 * NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-835 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Chrysler (FCA US, LLC) Submission Date : NOV 10, 2022 NHTSA Recall No. : 22V-835 Manufacturer Recall No. : ZA3 Manufacturer Information : Manufacturer Name : Chrysler (FCA US, LLC) Address : 800 Chrysler Drive CIMS 482-00-91 Auburn Hills MI 48326-2757 Company phone : 1-800-853-1403 Population : Number of potentially involved : 248,342 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2022 Ram 3500 Vehicle Type : Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : Some 2020-2022 MY Ram 3500 trucks equipped with the Cummins 6.7L Turbo Diesel engine and 68RFE transmission (“68RFE”) may experience transmission fluid expelling from the dipstick tube, which may come into contact with an ignition source within the engine compartment. The suspect period began on September 18, 2019, when production of Ram 3500 vehicles equipped with the 68RFE began, and ended on November 4, 2022, when FCA US LLC (“FCA US”) began containing suspect vehicles under plant control. The suspect period was determined using field data and engineering change records. Similar vehicles not included in the recall population are not equipped with the 68RFE or were produced before or after the suspect period. The total affected vehicles for this model is 48,965. Production Dates : SEP 18, 2019 – NOV 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-835 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2020-2023 Ram 2500 Vehicle Type : Body Style : PICKUP TRUCK Power Train : NR Descriptive Information : Some 2020-2023 MY Ram 2500 trucks equipped with the Cummins 6.7L Turbo Diesel engine and 68RFE may experience transmission fluid expelling from the dipstick tube, which may come into contact with an ignition source within the engine compartment. The suspect period began on September 4, 2019, when production of Ram 2500 vehicles equipped with the 68RFE began, and ended on November 4, 2022, when FCA US began containing suspect vehicles under plant control. The suspect period was determined using field data and engineering change records. Similar vehicles not included in the recall population are not equipped with the 68RFE or were produced before or after the suspect period. The total affected vehicles for this model is 199,377. Production Dates : SEP 04, 2019 – NOV 04, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : In certain circumstances, a build up of pressure and heat inside the transmission may result in transmission fluid being expelled from the dipstick tube, which may come in contact with ignition sources within the engine compartment and lead to a vehicle fire. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. Description of the Cause : NR Identification of Any Warning that can Occur : Vehicle occupants may notice a Malfunction Indicator Lamp on the instrument cluster prior to the event. Involved Components : Part 573 Safety Recall Report 22V-835 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Transmission Assembly Component Description : Auto HDRFE 4WD Component Part Number : 52109056AB, 52109056AC Component Name 2 : Transmission Assembly Component Description : Auto HDRFE 2WD Component Part Number : 52109057AB, 52109057AC Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : • On June 7, 2022, the FCA US Technical Safety and Regulatory Compliance (“TSRC”) organization opened an investigation into 2020-2023 MY Ram 2500 and 3500 pickup trucks as a result of a detection of a potential trend of engine compartment fires. • From June 2022, through November 2022, TSRC analyzed fire patterns, witness statements, and vehicle histories to confirm the events were trend-related. • During September and November 2022, FCA US Powertrain Engineering analyzed returned transmissions from the field. • As of November 2, 2022, FCA US is aware of 16 CAIRS, 16 field reports, and 16 warranty claims potentially related to this issue for all markets with dates of receipt ranging from March 24, 2022 to October 12, 2022. • As of November 2, 2022, FCA US is aware of one minor injury and no fatalities potentially related to this issue for all markets. • On November 3, 2022, FCA US determined, through the Vehicle Regulations Committee, to conduct a voluntary safety recall of the affected vehicles. Part 573 Safety Recall Report 22V-835 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : FCA US will conduct a voluntary safety recall on all affected vehicles. The remedy is currently under development. FCA US has a longstanding policy and practice of reimbursing owners who have incurred the cost of repairing a problem that subsequently becomes the subject of a field action. To ensure consistency, FCA US, as part of the owner letter, will request that customers send the original receipt and/or other adequate proof of payment to the company for confirmation of the expense. How Remedy Component Differs from Recalled Component : Remedy is currently under development. Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : **11/10/2022: FCA US will notify dealers and begin notifying owners on or about 12/30/2022. Planned Dealer Notification Date : DEC 30, 2022 – DEC 30, 2022 Planned Owner Notification Date : DEC 30, 2022 – DEC 30, 2022 * NR – Not Reported

SEOCONTENT-END